Avis sur YEHS Hotel Sydney Harbour Suites
YEHS Hotel Sydney Harbour Suites
252 Sussex Street, Sydney, NSW
Avis
8,4
Très bien
8,2/10
Propreté
8,0/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
10 avr. 2024
Séjour de 4 nuits en avril 2024
Réponse de Bijay le 11 avr. 2024
Dear Guest,Thank you for staying with us.We valued your feedback and this helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Celine, Colomiers
Voyage en couple
4 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Celine
Séjour de 1 nuit en avril 2024
Réponse de Bijay le 7 avr. 2024
Dear guest,Thank you for staying with us.We appreciate your time for your feedback and valued them. Your feedback is essential for us to improve our guests experiences.Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Geneviève
20 sept. 2023
Les points forts : Propreté et équipements
Geneviève
Séjour de 3 nuits en septembre 2023
Réponse de Metira Guest service agent le 23 sept. 2023
Dear Guest , Thank you for choosing us ! and Thank you so much for your feedback and we can't wait to welcome you back for another great experience in the future .Best regards
8/10 Bien
Gaston
Voyage en famille
20 juil. 2023
Personnel agréable mais hôtel en rénovation
Gaston
Séjour de 6 nuits en juillet 2023
Réponse de Bijay le 25 juil. 2023
Dear Guest, Thank you for your wonderful feedback on your recent stay! It's great to hear that the staff at the hotel were friendly and professional, providing you with a positive experience throughout your stay. We apologize for the inconvenience caused by the renovation & the Lift. We truly appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay at the hotel. Kindest regards, SHS Team
8/10 Bien
mario
Voyage en famille
28 mars 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
mario
Séjour de 1 nuit en mars 2023
8/10 Bien
CHRISTIAN
10 mars 2023
CHRISTIAN
Séjour de 2 nuits en mars 2023
Réponse de Bijay le 14 avr. 2023
Dear Guest, Thank you for choosing YEHS Hotel Sydney Harbour Suites and taking your time to share your positive feedback with us.We are absolutely pleased to note that you had a great experience with us. We appreciate your positive comments on various aspects of your stay and will share all with the team.The team will be delighted to receive high praise, as all the effort they made is recognized by your kind words.We are sincerely grateful for your high recommendation and do look forward to your early return.Kind regards,Bijay S.Front Office Manager
8/10 Bien
Stéphane
2 févr. 2023
Les points forts : Propreté et confort de la chambre
Chambre confortable, service nul
Stéphane
Séjour de 6 nuits en janvier 2023
Réponse de Bijay le 3 févr. 2023
Dear Stephane,Thank you for the lovely review.We are delighted that you had a great stay with us and that you appreciated various aspects of our hotel. Our hotel is indeed located strategically near to the train station, shopping malls and restaurants. We are also pleased to hear that the hospitality of our hotel staff had left you with a positive impression. This gives us motivation to continue delivering service excellence to our valued guests.Kind regards,Bijay S.Front Office Manager
8/10 Bien
Erick
21 janv. 2023
Les points forts : Propreté et confort de la chambre
Erick
Séjour de 3 nuits en janvier 2023
Réponse de A T le 22 janv. 2023
Dear Guest, Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites. Your feedback is particularly important in helping us to improve and achieve a better service quality.On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, SandraGuest Service Agent
8/10 Bien
Patrice
14 janv. 2023
Les points forts : Propreté et confort de la chambre
Au cœur de Sydney
Patrice
Séjour de 4 nuits en janvier 2023
Réponse de Bijay le 3 févr. 2023
Dear Patrice,Thank you for choosing YEHS Hotel Sydney QVB and taking your time to share your positive feedback with us.We are absolutely pleased to note that you had a great experience with us. We appreciate your positive comments on various aspects of your stay and will share all with the team.The team will be delighted to receive high praise, as all the effort they made is recognized by your kind words.We are sincerely grateful for your high recommendation and do look forward to your early return.Kind regards,Bijay S.Front Office Manager
10/10 Excellent
Cyrille
19 août 2022
Les points forts : Propreté et confort de la chambre
Cyrille
Séjour de 6 nuits en août 2022
Réponse de Sandra le 7 oct. 2022
Dear Cyrille, Thank you for taking the time to provide valuable feedback regarding your recent stay at Sydney Harbour Suites. Your feedback is particularly important in helping us achieve guest satisfaction. We appreciate the positive ratings you have shared regarding our hotel's facilities and services following your stay at the Hotel. It is always pleasing to receive positive feedback concerning our hotel's outlook and offerings. I am delighted to hear you enjoyed our location and service as well. This gives me the opportunity to share this with our team and praise staff who are continuously and effortlessly providing the excellent service. Further to this, the feedback also gives me the opportunity to ensure that the Hotel facilities and services are, without fault, making our guests stay a pleasant one. On behalf of our entire team at YEHS Hotel Sydney Harbour Suites, we thank you for your support and wonderful feedback, and I hope we can welcome you back to the Hotel in the near future. Kind regards,SandraGuest Service Agent
8/10 Bien
angélique
Voyage en famille
5 juil. 2022
Les points forts : Propreté et confort de la chambre
angélique
Séjour de 3 nuits en juin 2022
Réponse de Felix le 20 juil. 2022
Dear Guest,
Thank you for giving us a perfect rating and for recommending our hotel to other guests.
I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team. We look forward to welcoming you back again in the near future.
Kind regards,
Felix & the Team
10/10 Excellent
GERARD
26 juin 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
GERARD
Séjour de 7 nuits en juin 2022
Réponse de Sandra le 13 oct. 2022
Dear Gerard, Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites. Your feedback is particularly important in helping us to improve and achieve a better service quality.On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, SandraGuest Service Agent
10/10 Excellent
Marie France
17 juin 2022
Les points forts : Propreté et confort de la chambre
Superbe séjour
Marie France
Séjour de 10 nuits en juin 2022
Réponse de Sandra le 13 oct. 2022
Dear Marie, Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites. Your feedback is particularly important in helping us to improve and achieve a better service quality.Up on reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, SandraGuest Service Agent
10/10 Excellent
Armelle
Voyage en groupe
2 mai 2022
Les points forts : Propreté et confort de la chambre
Bon hôtel pour un séjour d'une semaine
Armelle
Séjour de 7 nuits en avril 2022
Réponse de Sandra le 11 mai 2022
Dear Guest,
Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites.
Your feedback is particularly important in helping us to improve and achieve a better service quality.
On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future.
Kind regards,
Sandra
Guest Service Agent
10/10 Excellent
Jean-Michel
6 avr. 2022
Les points forts : Propreté et confort de la chambre
Idéalement situé
Jean-Michel
Séjour de 8 nuits en mars 2022
8/10 Bien
Serge, NOUMEA
Voyage en couple
20 mars 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Serge
Séjour de 10 nuits en mars 2022
8/10 Bien
Gael
Voyage en couple
21 déc. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Gael
Séjour de 4 nuits en décembre 2021
8/10 Bien
Chloe
Voyage d’affaires
22 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Chloe
Séjour de 2 nuits en mai 2024
8/10 Bien
Jungmin
Voyage en famille
22 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jungmin
Séjour de 4 nuits en janvier 2024
10/10 Excellent
Angela
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en mai 2024
Réponse de Bijay le 22 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort on giving us a feedback. Your feedback is valuable to us. Best Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Katherine
19 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Katherine
Séjour de 3 nuits en mai 2024
Réponse de Bijay le 22 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort on giving us a feedback. Your feedback is valuable to us. Best Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Marc, Cochrane
18 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Marc
Séjour de 2 nuits en mai 2024
Réponse de Bijay le 20 mai 2024
Dear Guest,Thank you for staying with Yehs Hotel Sydney Harbour Suites. We appreciate your time and effort for writing us review. Your review is valuable to us and help us to improve out future guests experiences. We hope to see you again. Best Regards,Bijay ShresthaFront Office Manager
6/10 Satisfaisant
Scott
Voyage en couple
18 mai 2024
Scott
Séjour de 4 nuits en mai 2024
Réponse de Bijay le 20 mai 2024
Dear Guest,Thank you for staying with Yehs Hotel Sydney Harbour Suites. We appreciate your time and effort for writing us review. Your review is valuable to us and help us to improve out future guests experiences. We hope to see you again. Best Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Anna
15 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Anna
Séjour de 3 nuits en avril 2024
Réponse de Bijay le 16 mai 2024
Dear Guest,Thank you for staying with us.We appreciate your time to write us the review. Your feedback is valuable to us and have been forwarded to all staffs. Best regards,Bijay ShresthaFront Office Manager
4/10 Médiocre
Kevin
Voyage en famille, Voyage en groupe
15 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Kevin
Séjour de 5 nuits en mai 2024
Réponse de Bijay le 15 mai 2024
Dear Kevin,Thank you for your feedback.We do apologise for the inconvenience during your stay. We assure you that these areas are looked into by our maintenance team. We appreciate your time for writing us an review.Best regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Henry
Voyage en couple
14 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Henry
Séjour de 7 nuits en mai 2024
Réponse de Bijay le 15 mai 2024
Dear Guest,Thank you for staying with us.We appreiciate your time and effort to leave us a review. Your feedback is valuable to us and helps us to improve our future guest experiences. We hope you have a great day ahead!Best Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Claire Margaret, Herston
Voyage en famille
14 mai 2024
Les points forts : Propreté et équipements
Claire Margaret
Séjour de 1 nuit en mai 2024
Réponse de Bijay le 15 mai 2024
Dear Guest,Thank you for staying with us.We appreiciate your time and effort to leave us a review. Your feedback is valuable to us and helps us to improve our future guest experiences. We hope you have a great day ahead!Best Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Micheal
Voyage en famille, Voyage en groupe
12 mai 2024
Les points forts : Équipements
Micheal
Séjour de 4 nuits en mai 2024
Réponse de Bijay le 12 mai 2024
Dear Guest,Thank you for staying with us.We appreciate your time and effort for your feedback to us. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Bradley
Voyage en couple
12 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bradley
Séjour de 1 nuit en mai 2024
Réponse de Bijay le 12 mai 2024
Dear Guest,Thank you for staying with us.We appreciate your time and effort for your feedback to us. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Filomena
Voyage en groupe, Voyage en couple
9 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Filomena
Séjour de 1 nuit en mai 2024
Réponse de Bijay le 10 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort for review of your stay. Your feedback is valuable to us and helps us to improve our guests experiences in future. Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Angelo
8 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Angelo
Séjour de 7 nuits en avril 2024
Réponse de Bijay le 10 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort for review of your stay. Your feedback is valuable to us and helps us to improve our guests experiences in future. Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Roger
Voyage en couple
6 mai 2024
Les points forts : Propreté
Roger
Séjour de 3 nuits en mai 2024
Réponse de Bijay le 6 mai 2024
Dear Roger,Thank you for your kind feedback. Your comment has been noted. Your feedback is valuable to us and helps us to improve our future guests experiences.Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Peter
3 mai 2024
Les points forts : Propreté et équipements
Peter
Séjour de 1 nuit en avril 2024
Réponse de Bijay le 3 mai 2024
Dear Guest,Thank you for staying with us. Your feedback is valuable to us and we appreciate your time to write us the feedback. This will help us improve our guests experiences. Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Liam
Voyage en couple
2 mai 2024
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Liam
Séjour de 3 nuits en avril 2024
Réponse de Biajy le 2 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time to write us a feedback. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Michelle
Voyage en groupe
2 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michelle
Séjour de 4 nuits en avril 2024
Réponse de Bijay le 2 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time to write us a feedback. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager
2/10 Horrible
Sadaf
Voyage en groupe, Voyage en couple
1 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sadaf
Séjour de 2 nuits en avril 2024
Réponse de SHS Team le 2 mai 2024
Dear Sadaf,We do apologise for your experiences.However, we do realise that the team member did allow you an earliest check-in when it was possible before your bunch of friends start swearing in the lobby to everyone. We do not tolerate misbehaving to our staff members by anyone including guests. Ensure before you and your friends book any hotel you check the policy and check-in time. Hopefully we wont see you in future. Regards,SHS Team
6/10 Satisfaisant
na
30 avr. 2024
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
na
Séjour de 1 nuit en avril 2024
Réponse de Bijay le 1 mai 2024
Dear Na,Thank you for staying with us.We firstly apologies for the inconvenience caused during your stay. We will take a note and will implement the necessary changes and training to our housekeeping team members. Your feedback is valuable to us.Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Zoe Kate
30 avr. 2024
Zoe Kate
Séjour de 3 nuits en avril 2024
Réponse de Bijay le 2 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time to write us a feedback. Your feedback is valuable to us and helps us to improve our guests experiences. Regards,Bijay ShresthaFront Office Manager
6/10 Satisfaisant
Marine
29 avr. 2024
Les points faibles : Propreté
Marine
Séjour de 2 nuits en avril 2024
Réponse de SHS Team le 30 avr. 2024
Dear Guest,Thank you for staying with us.Regards,SHS Team
8/10 Bien
Jane
28 avr. 2024
Les points forts : Propreté
Jane
Séjour de 3 nuits en avril 2024
Réponse de Bijay le 29 avr. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and we appreciate your time to write us the review. Regards,Bijay
8/10 Bien
Lynn
25 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lynn
Séjour de 3 nuits en avril 2024
Réponse de bijay le 26 avr. 2024
Dear Guest, Thank you for staying with us.Your feedback is valuable to us and will help us to improve our guests experiences in future. We hope to see you again.Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Kaoru
25 avr. 2024
Kaoru
Séjour de 3 nuits en mars 2024
Réponse de Bijay le 26 avr. 2024
Dear guest, Thank you for your feedback. Your feedback is important and allows us to improve our guests experiences in future.Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Koichi
Voyage en famille
22 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Koichi
Séjour de 3 nuits en avril 2024
Réponse de Bijay le 26 avr. 2024
Dear Guest, Thank you for staying with us.Your feedback is valuable to us and will help us to improve our guests experiences in future. We hope to see you again.Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Yanwei
Voyage en famille
22 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Yanwei
Séjour de 4 nuits en avril 2024
Réponse de Biay le 26 avr. 2024
Dear Guest, Thank you for staying with us.Your feedback is valuable to us and will help us to improve our guests experiences in future. We hope to see you again.Regards,Bijay ShresthaFront Office Manager
6/10 Satisfaisant
Kwok Fai
21 avr. 2024
Kwok Fai
Séjour de 5 nuits en avril 2024
Réponse de NBijay le 11 mai 2024
Dear Guest, Thank you for staying with us.We appreciate your time to give us a feedback. Regards,Bijay
10/10 Excellent
Tanya
19 avr. 2024
Tanya
Séjour de 2 nuits en avril 2024
Réponse de Bijay le 10 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort for review of your stay. Your feedback is valuable to us and helps us to improve our guests experiences in future. Regards,Bijay ShresthaFront Office Manager
10/10 Excellent
Timothy
19 avr. 2024
Timothy
Séjour de 5 nuits en avril 2024
Réponse de bIjay le 10 mai 2024
Dear Guest,Thank you for staying with us. We appreciate your time and effort for review of your stay. Your feedback is valuable to us and helps us to improve our guests experiences in future. Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Moira
Voyage en groupe
17 avr. 2024
Moira
Séjour de 1 nuit en avril 2024
Réponse de Bijay le 20 avr. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and help us to improve our guests experiences. We hope to see you again.Regards,Bijay ShresthaFront Office Manager
8/10 Bien
Douglas
17 avr. 2024
Les points forts : Propreté
Douglas
Séjour de 4 nuits en avril 2024
Réponse de Bijay le 20 avr. 2024
Dear Guest,Thank you for staying with us.Your feedback is valuable to us and help us to improve our guests experiences. We hope to see you again.Regards,Bijay ShresthaFront Office Manager
6/10 Satisfaisant
Marissa
Voyage d’affaires
15 avr. 2024
Les points faibles : Propreté
Marissa
Séjour de 1 nuit en avril 2024
Réponse de Bijay le 16 avr. 2024
Dear Guest,Thank you for staying with us.We appreciate your time to write us feedback. Your feedback is valuable to us and help us improve our guests experiences. Regards,Bijay ShresthaFront Office Manager