Avis
9,0
Merveilleux
9,4/10
Propreté
9,6/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Ibrahim le 27 mai 2024
Dear Rudrarup,Thank you for your kind review! We're glad to hear that you enjoyed your stay and found our location to be very convenient.We hope to welcome you back again soon.Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Djon
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Djon
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 27 mai 2024
Dear Djon,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our modern and clean rooms, and that you found our staff to be excellent. It's wonderful to know that you consider us the best value for money and that you would recommend us to your friends.We look forward to welcoming you back in the future for another great stay.Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Shawn
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shawn
Séjour de 2 nuits en mai 2024
Réponse de Ibrahim le 27 mai 2024
Dear Shawn,Thank you for your wonderful review! We're delighted to hear that you enjoyed the included breakfast and found our staff friendly and helpful. It's also great to know that you appreciated our convenient location and clean rooms.Your kind words motivate our team to continue providing excellent service. We look forward to welcoming you back for another enjoyable stay.Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Rhys
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rhys
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 27 mai 2024
Dear Rhys,Thank you so much for your perfect rating! We're delighted to hear that you had such a positive experience with us. Your feedback is greatly appreciated and motivates our team to keep delivering excellent service.We look forward to welcoming you back for another outstanding stay.Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Mas Atikah
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mas Atikah
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 25 mai 2024
Dear Mas Atikah,Thank you for your wonderful review! We're thrilled to hear that you found great value in your stay and enjoyed our hot buffet breakfast. We're glad the modern Scandi vibe of our renovated rooms added to your pleasant experience. Your feedback about the water bottles and bathrobes is appreciated and will help us improve. We look forward to welcoming you back for another stay!Best RegardsIbrahim SaeedDuty Manager
10/10 Excellent
Pornchanok
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pornchanok
Séjour de 3 nuits en mai 2024
Réponse de Ibrahim le 25 mai 2024
Dear Pornchanok,Thank you for your review! We're delighted to hear that you found our location convenient, our facilities clean, and your stay comfortable. Your positive feedback is greatly appreciated and encourages us to maintain our high standards. We look forward to welcoming you back in the future!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Karen, Dallas
Voyage en famille
24 mai 2024
Karen
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 25 mai 2024
Dear Karen,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our breakfast and found our staff excellent. Your feedback means a lot to us and motivates us to keep providing top-notch service. We look forward to welcoming you back soon!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Bruno Joseph
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bruno Joseph
Séjour de 3 nuits en mai 2024
Réponse de Ibrahim le 26 mai 2024
Dear Bruno Joseph,Thank you so much for your 5-star rating and kind words! We're delighted to hear that you had a great experience with us. Your positive feedback means a lot to our team and inspires us to keep delivering excellent service. We look forward to welcoming you back soon!Best regards,Ibrahim SaeedDuty Manager
8/10 Bien
Steven
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 5 nuits en mai 2024
Réponse de Ibrahim le 21 mai 2024
Dear Steven,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Song Hotel and found it to be well worth the money. It's great to know that our convenient location close to all transport options added to your experience. We look forward to welcoming you back soon!Warm RegardsIbrahim SaeedDuty Manager
10/10 Excellent
Renato, Greensborough
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Renato
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 21 mai 2024
Dear Renato,Thank you for your excellent rating! We're pleased to hear that you had a great experience with us. Your feedback is highly appreciated, and we look forward to welcoming you back soon!Warm RegardsIbrahim SaeedDuty Manager
10/10 Excellent
Jessy
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessy
Séjour de 2 nuits en mai 2024
Réponse de Ibrahim le 21 mai 2024
Dear Jessy,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Song Hotel and found our location convenient for exploring the parks, museum, and other Sydney attractions. It's great to know that you appreciated the variety of our breakfast and the excellent service from our front desk staff, especially Viola. Your kind words about their dedication and assistance mean a lot to us. We look forward to welcoming you back on your next visit to Sydney!Warm RegardsIbrahim SaeedDuty Manager
10/10 Excellent
SUMIKA
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SUMIKA
Séjour de 3 nuits en mai 2024
Réponse de Ibrahim le 21 mai 2024
Dear Sumika,Thank you for your excellent rating! We're pleased to hear that you had a great experience with us. Your feedback is highly appreciated, and we look forward to welcoming you back soon!Warm RegardsIbrahim SaeedDuty Manager
10/10 Excellent
Nirav
Voyage d’affaires
17 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nirav
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 21 mai 2024
Dear Nirav,Thank you for your kind review! We're delighted to hear that you enjoyed your stay, as well as our restaurant, cafe, and wholesome breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Warm RegardsIbrahim SaeedDuty Manager
8/10 Bien
Alberto
16 mai 2024
Alberto
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 16 mai 2024
Dear Alberto,Thank you for your positive feedback! We're glad to hear that you enjoyed our good location, well-kept facilities, and nice breakfast.We hope to have the pleasure of welcoming you back on your next visit to [City Name].Best regards,Ibrahim SaeedDuty Manager
8/10 Bien
Savenaca
14 mai 2024
Savenaca
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 17 mai 2024
Dear Savenaca,Thank you for your rating and feedback. We're pleased to hear that you had a positive experience overall.If there's anything specific you feel we could improve upon to earn that extra star next time, please feel free to let us know. Your input helps us ensure that we continue to provide the best possible experience for all our guests.We look forward to welcoming you back for an even better stay in the future!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Ashton, Wolli Creek
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ashton
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 12 mai 2024
Dear Ashton,Thank you for sharing your experience with us! We’re delighted that you found our property’s central location convenient, with easy access to transportation, restaurants, and bars.We strive to provide a convenient and enjoyable stay for all our guests, and we’re glad we could meet your expectations.We look forward to welcoming you back for another great stay whenever your travels bring you back to Song Hotel.Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Eleanor
Voyage en couple
11 mai 2024
Les points forts : Équipements
Eleanor
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 11 mai 2024
Dear Eleanor,Thank you so much for your kind words and for highlighting our staff’s dedication to excellent service. We are thrilled to hear that our team made your stay memorable by being helpful and accommodating.Our goal is to ensure that every guest feels well taken care of, so it’s wonderful to know that our efforts were appreciated. We look forward to welcoming you back for another amazing experience in the future!Warm regards,Ibrahim SaeedDuty Manager
8/10 Bien
Debra
Voyage en couple
11 mai 2024
Les points forts : Propreté et personnel et service
Debra
Séjour de 4 nuits en mai 2024
Réponse de Ibrahim le 11 mai 2024
Dear Debra,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel, especially our convenient location near the railway lines and our wonderful breakfast offerings.We appreciate your comments regarding the pillows and room size. Your feedback is valuable to us as we continually strive to improve our guests' experiences. Please know that we take note of your concerns and will review our pillow options for future enhancements.It's fantastic to hear that despite these minor inconveniences, you found everything else to be great. We hope that you had an enjoyable holiday exploring Sydney!We look forward to welcoming you back for another great stay in the future.Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Yvonne
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yvonne
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 11 mai 2024
Dear Yvonne,Thank you for your fantastic review! We are thrilled to hear that you enjoyed our newly renovated, clean, and spacious rooms, as well as our convenient location within walking distance to restaurants and near the train station.We’re glad you found value in our inclusive breakfast offering and that you would choose to stay with us again. Your feedback motivates us to maintain our high standards and ensure every guest has a memorable experience.We can’t wait to welcome you back for another great stay!Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Andrew
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 2 nuits en mai 2024
Réponse de Ibrahim le 12 mai 2024
Dear Andrew,Thank you for your wonderful feedback! We are delighted that you enjoyed your stay with us and appreciated the complimentary upgrade to a king room. We’re glad that you found our location convenient and our amenities suitable for your needs.Your feedback about the curtains is valuable, and we apologize for any inconvenience caused. We will review this to ensure a more comfortable stay for our guests in the future.We’re thrilled that you enjoyed our happy hour and inclusive breakfast offerings. We look forward to welcoming you back and providing another great experience.Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Maureen
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maureen
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 6 mai 2024
Dear Maureen,Thank you so much for your kind words! We are thrilled to hear that you had a great experience during your stay with us.It’s wonderful to know that you found your room comfortable and enjoyed both the evening meal and breakfast. We take pride in our food offerings, and we're delighted that you found them amazing.Our team works hard to provide excellent service, so we appreciate your recognition of their friendliness and helpfulness.We look forward to welcoming you back for another amazing experience!Warm Regards,Ibrahim SaeedDuty Manager
8/10 Bien
Dion
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dion
Séjour de 1 nuit en mai 2024
Réponse de Ibrahim le 12 mai 2024
Dear Dion,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and are glad that you had a positive stay overall.If there are any specific areas where we can improve and make your next stay even better, please let us know. We look forward to welcoming you back for another great stay soon!Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Daniel
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en mai 2024
Réponse de Ibrahim le 12 mai 2024
Dear Daniel,Thank you for taking the time to share your experience with us. We are delighted that you enjoyed our friendly staff, complimentary breakfast, and the variety of breakfast items available, including our delicious coffee.We appreciate your understanding regarding our ongoing renovations. Your feedback regarding the temporary walls in the elevator and the concrete covering in the bedroom is noted, and we will review these areas to ensure they meet our guests' expectations.We apologize for any inconvenience caused by noise disturbances during your stay. We will address this issue with our team to ensure a more peaceful environment for our guests in the future.We’re glad overall you had a positive experience at Song Hotel, and we look forward to welcoming you back for an even better stay.Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Rory
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rory
Séjour de 2 nuits en mai 2024
Réponse de Ibrahim le 12 mai 2024
Dear Rory,Thank you for choosing our hotel for your stay and for taking the time to leave a perfect rating! We are thrilled that you had a wonderful experience during your time with us.Your feedback means a lot to our team, and we are delighted to have met your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Ibrahim SaeedDuty Manager
8/10 Bien
Peter
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peter
Séjour de 4 nuits en avril 2024
Réponse de Ibrahim le 12 mai 2024
Dear Peter,Thank you for sharing your experience with us! We are delighted that you enjoyed our fantastic breakfast service and we appreciate your kind words for our team.We apologize for any inconvenience caused during the check-in process. Your feedback is valuable, and we will review our procedures to streamline the process for a smoother experience in the future.We look forward to welcoming you back and providing another great stay.Warm regards,Ibrahim SaeedDuty Manager
8/10 Bien
Jeannette
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeannette
Séjour de 7 nuits en avril 2024
Réponse de Ibrahim le 12 mai 2024
Dear Jeannette,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and are glad that you had a positive stay overall.If there are any specific areas where we can improve and make your next stay even better, please let us know. We look forward to welcoming you back for another great stay soon!Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Léa
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Léa
Séjour de 2 nuits en avril 2024
Réponse de Ibrahim le 12 mai 2024
Dear Lea,Thank you for choosing our hotel for your stay and for taking the time to leave a perfect rating! We are thrilled that you had a wonderful experience during your time with us.Your feedback means a lot to our team, and we are delighted to have met your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Ibrahim SaeedDuty Manager
6/10 Satisfaisant
TOMOMI
30 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
TOMOMI
Séjour de 3 nuits en avril 2024
Réponse de Ibrahim le 12 mai 2024
Dear Tomomi,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and are glad that you had a positive stay overall.If there are any specific areas where we can improve and make your next stay even better, please let us know. We look forward to welcoming you back for another great stay soon!Warm regards,Ibrahim SaeedDuty Manager
8/10 Bien
Bobbie
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bobbie
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 12 mai 2024
Dear Bobbie,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and are glad that you had a positive stay overall.If there are any specific areas where we can improve and make your next stay even better, please let us know. We look forward to welcoming you back for another great stay soon!Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Narelle
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Narelle
Séjour de 2 nuits en avril 2024
Réponse de Ibrahim le 12 mai 2024
Dear Narelle,Thank you for your kind words! We are thrilled to hear that you enjoyed your stay at our hotel and found our facilities to your liking.It’s wonderful to know that you enjoyed our complimentary breakfast, it’s always a pleasure to start the day on a high note.We look forward to welcoming you back for another great experience in the future!Warm regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Linda
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 4 nuits en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Linda,Thank you for your feedback! We're glad to hear that you found our staff friendly and your room clean. We strive to provide a comfortable and welcoming experience for all our guests. If there's anything specific you think we can improve on, please let us know. We look forward to welcoming you back in the future!Best regards,Ibrahim SaeedDuty Manager
6/10 Satisfaisant
van, ORANGE
Voyage en famille
23 avr. 2024
Les points forts : Personnel et service
van
Séjour de 1 nuit en mars 2024
Réponse de Ibrahim le 13 mai 2024
Dear Van,Thank you for your feedback. We apologize for any inconvenience caused by the absence of a room telephone. We will review this aspect to see how we can improve our guests' experience in the future. If there's anything else you'd like to share or if we can assist you further, please let us know. We hope to welcome you back soon.Best regards,Ibrahim SaeedDuty Manager
6/10 Satisfaisant
van, ORANGE
Voyage en famille
22 avr. 2024
Les points forts : Propreté
van
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Van,Thank you for your feedback. We apologize for any inconvenience caused by the absence of a room telephone. However, we do have a direct number of reception operational 24 hours which is attended at all times in case any guest would like to have any assistance.Moreover, we will review this aspect to see how we can improve our guests' experience in the future. If there's anything else you'd like to share or if we can assist you further, please let us know. We hope to welcome you back soon.Best regards,Ibrahim SaeedDuty Manager
8/10 Bien
Germana
Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Germana
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Germana,Thank you for your positive feedback! We're glad you found our location convenient and our services to be a good value for your money. We hope to have the pleasure of hosting you again in the future!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
lorraine
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
lorraine
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Lorraine,Thank you for your feedback! We're delighted to hear that you found our location excellent for accessing all parts of the city. We strive to provide convenience and accessibility for our guests, and we're glad you appreciated it. We look forward to welcoming you back for another great stay!Best regards,Ibrahim SaeedDuty Manager
8/10 Bien
siobhan
Voyage en famille, Voyage en couple
19 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
siobhan
Séjour de 2 nuits en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Siobhan,Thank you for your feedback! We're glad to hear that you liked our location, found our staff friendly, and appreciated our clean facilities. We apologize for any discomfort caused by the room aesthetics and the bed. Your comments are valuable to us, and we will review them to see how we can improve. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,Ibrahim SaeedDuty Manager
8/10 Bien
VICKI
Voyage en couple
19 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
VICKI
Séjour de 1 nuit en mars 2024
Réponse de Ibrahim le 13 mai 2024
Dear Vicki,Thank you for your feedback! We’re thrilled that you enjoyed our great location and appreciated the decor. We strive to create a memorable experience for our guests, and we look forward to welcoming you back for another visit.Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Emil, Tullamarine
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emil
Séjour de 2 nuits en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Emil,Thank you so much for your kind words! We're delighted that you enjoyed our convenient location, modern and comfortable rooms, and friendly staff. It’s great to hear that our proximity to Museum station and the Australian Museum met your needs perfectly. We can’t wait to welcome you back on your next trip!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Julyssa
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julyssa
Séjour de 4 nuits en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Julyssa,Thank you for sharing your experience with us in such detail! We're thrilled that you found our hotel convenient and safe for solo female travelers. It's great to hear that our proximity to public transportation and tourist attractions met your needs perfectly. We're glad you enjoyed our breakfast, room cleanliness, and the convenience of early check-in. Your feedback about the noise level and the demographic of our guests is noted and appreciated. We look forward to welcoming you back on your next visit!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Megan
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Megan
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Megan,Thank you for your kind words! We're delighted that you enjoyed our great location near the park and found our staff friendly. It's great to hear that you also liked our neat rooms. We hope to welcome you back for another enjoyable stay in the future!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Brian
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Brian,Thank you for your kind words! We're glad to hear that you had a positive experience and found our hotel well-managed. We hope to have the pleasure of welcoming you back for another great stay soon!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Polly, Spokane
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Polly
Séjour de 3 nuits en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Polly,Thank you for your kind words! We’re delighted that you enjoyed your stay and found our hotel clean, attractive, and comfortable. It’s wonderful to hear that our staff and food met your expectations. We look forward to welcoming you back for another enjoyable experience!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Verity
Voyage en groupe, Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Verity
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Verity,Thank you for your positive feedback! We're delighted that you found our hotel to be very nice and well-priced. Providing a great experience at a reasonable cost is important to us, and we're glad you enjoyed your stay. We look forward to welcoming you back in the future!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Silvia
Voyage en groupe, Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Silvia
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Silvia,Thank you for your positive feedback! We're thrilled that you enjoyed our friendly staff, clean rooms, and convenient amenities like the hair straightener. It’s great to hear that our location near Museum Station worked well for your travels. We’re glad you found the Uber ride to The Rocks affordable and convenient from our hotel. We look forward to welcoming you back for another enjoyable stay!Best regards,Ibrahim SaeedDuty Manager
8/10 Bien
James
Voyage en famille
14 avr. 2024
Les points forts : Équipements
James
Séjour de 2 nuits en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear James,Thank you for your feedback and positive rating! We're glad to hear that you had a good experience during your stay. If there’s anything specific we can improve on to earn that extra star next time, please let us know. We look forward to welcoming you back for an even better experience in the future!Best regards,Ibrahim SaeedDuty Manager
8/10 Bien
Margaret
Voyage en couple
13 avr. 2024
Margaret
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Margaret,Thank you for your feedback! We’re glad to hear that you found our location to be good. We hope you had a pleasant stay overall and look forward to welcoming you back in the future!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
???
Voyage en famille avec de jeunes enfants
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
???
Séjour de 2 nuits en mars 2024
Réponse de Ibrahim le 13 mai 2024
Dear Valued Guest,Thank you for sharing your experience with us! We're delighted that you enjoyed our delicious breakfast and found the room clean and despite its age.It's great to hear that our location near museums and art galleries added to your convenience. We look forward to welcoming you back and providing another enjoyable stay!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Lynette
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lynette
Séjour de 1 nuit en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Lynette,Thank you for your feedback! We’re thrilled to hear that you had a pleasant stay and that our friendly and helpful staff, as well as our renovated rooms, met your needs. We look forward to welcoming you back for another happy stay in the future!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Cameron
Voyage d’affaires
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cameron
Séjour de 3 nuits en avril 2024
Réponse de Ibrahim le 13 mai 2024
Dear Cameron,Thank you for your fantastic feedback! We're thrilled that you enjoyed our good breakfast, clean and well-stocked rooms, and overall premium experience. Your satisfaction is our priority, and we look forward to providing another excellent stay during your next visit!Best regards,Ibrahim SaeedDuty Manager
10/10 Excellent
Audrey
Voyage en groupe
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Audrey
Séjour de 2 nuits en avril 2024
Réponse de Ibrahim le 16 mai 2024
Dear Audrey,Thank you for your glowing review! We're delighted to hear that you experienced excellent service during your stay, especially from Thai, who provided you with the information you needed with patience and warmth.It's wonderful to know that you enjoyed our great breakfast and that our staff made you feel welcome with their attentive service and smiles.We're pleased that our location was convenient for you as well.We look forward to welcoming you back for another excellent stay in the future!Best regards,Ibrahim SaeedDuty Manager