Dear NatachaThank you for taking the time to leave feedback on your recent stay with us. We appreciate the 10/10 rating and look forward to your next stay!Warm regards,Novotel Darling Harbour Team

Dear Sacha, thank you for taking the time to leave feedback on your stay with us. We very much appreciate the positive comments and look forward to your next stay. Warm regards, Richard Holt, General Manager.

Dear Philippe, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind Regards, Richard Holt General Manager

Dear Mohammad, Thank you for taking time to leave us with feedback from your stay! Kind Regards, Richard Holt General Manager

Dear Virginie, Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacqui Paurini Guest Experience Executive Novotel Sydney on Darling Harbour

Dear Alfredo,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Miguel,We are truly delighted to receive your outstanding feedback regarding your recent stay at the Novotel Sydney Darling Harbour.Your positive comments have been shared with our entire team, and we are encouraged to continue providing exceptional service. It was our pleasure to make your stay enjoyable, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Leah,Thank you for taking the time to rate your recent stay at Novotel Darling Harbour. We are sorry to hear that your experience fell short of your expectations. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Once again, thank you for choosing Novotel Darling Harbour. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

Dear Aeljean,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Anna,We are truly delighted to receive your outstanding feedback regarding your recent stay at the Novotel Sydney Darling Harbour.Your positive comments have been shared with our entire team, and we are encouraged to continue providing exceptional service. It was our pleasure to make your stay enjoyable, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Sophia,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Your satisfaction is our top priority, and we regret that we were unable to meet your needs on this occasion.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

Dear Jame Aljon,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Kathryn,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Wayne,We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Richard,We are truly delighted to receive your outstanding feedback regarding your recent stay at the Novotel Sydney Darling Harbour.Your positive comments have been shared with our entire team, and we are encouraged to continue providing exceptional service. It was our pleasure to make your stay enjoyable, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Kayla,We are truly delighted to receive your outstanding feedback regarding your recent stay at the Novotel Sydney Darling Harbour.Your positive comments have been shared with our entire team, and we are encouraged to continue providing exceptional service. It was our pleasure to make your stay enjoyable, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Sepideh,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Sydney on Darling Harbour. We appreciate your comments and regret that we did not meet your expectations during your visit.We are pleased to hear that you found our location to be convenient. However, we apologize for any disappointment regarding the condition of your room and the cleanliness issues you encountered. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in this regard. Your feedback will be shared with our housekeeping team for further review and improvement.We apologize for any disturbance caused by noise from the building and the thin walls. We understand the importance of ensuring a peaceful and comfortable environment for our guests and will explore ways to address these concerns.Regarding the staff, we apologize if you did not receive a warm welcome upon arrival or if you were not asked about your stay upon departure. Providing friendly and attentive service to all our guests is important to us, and we regret if we fell short in this regard. Your feedback will be shared with our team for further training and improvement opportunities.We appreciate your feedback, as it helps us identify areas for improvement and enhance the overall guest experience. If you would like to discuss your experience further or have any additional comments, please do not hesitate to contact us directly.Warm regards,Novotel Sydney on Darling Harbour Management

Dear Rach,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Alan,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. We strive to provide excellent service and meet the expectations of our guests, and we are glad to hear that we were able to deliver on that during your stay. However, we also acknowledge that there might have been areas where we could have improved your experience further. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Hotel ManagementNovotel Sydney Darling Harbour

Dear Dat,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Can you close this one too :) Dear Xiaotian, I want to express my sincere apologies for the challenges you faced during your stay at Novotel Sydney on Darling Harbour. It deeply saddens me to hear that your experience fell short of expectations and left you feeling dissatisfied. Your feedback regarding the check-in process, minibar, room amenities, and the inconvenience caused by the nearby construction site is truly disheartening. Please know that we take your concerns seriously, and we are committed to addressing them promptly to ensure that future guests do not encounter similar issues. We understand how important it is to feel comfortable and valued during your stay, and it pains us to hear that we fell short of providing you with the exceptional experience you deserve. Your comments have been shared with our team, and we will work diligently to make the necessary improvements to enhance the quality of our services and accommodations. We sincerely hope that you will consider giving us another opportunity to exceed your expectations in the future. Should you choose to stay with us again, please do not hesitate to reach out to me personally. It would be my privilege to ensure that your next visit is nothing short of exceptional. Warm regards, Novotel Sydney on Darling Harbour Management

Dear Matthew,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Emily,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Suzy,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Nancy,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Massimo,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. We strive to provide excellent service and meet the expectations of our guests, and we are glad to hear that we were able to deliver on that during your stay. However, we also acknowledge that there might have been areas where we could have improved your experience further. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Hotel ManagementNovotel Sydney Darling Harbour

Dear Daniel,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Takeda,We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Lara,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. We strive to provide excellent service and meet the expectations of our guests, and we are glad to hear that we were able to deliver on that during your stay. However, we also acknowledge that there might have been areas where we could have improved your experience further. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Hotel ManagementNovotel Sydney Darling Harbour

Dear Stephanie,We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Renata,Thank you for taking the time to share your feedback with us.We appreciate your honesty and would like to apologize if your recent experience did not meet your expectations. We are committed to continuously improving our services and ensuring that all our guests have a pleasant and comfortable experience with us.It is our hope to have the opportunity to welcome you back in the future and provide you with a better stay.Best regards,Hotel ManagementNovotel Sydney Darling Harbour

Dear Xueyan,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Kai Kwong Lawrence,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our location. It's also great to know that you found our hotel to be of good quality, with spacious rooms.We appreciate your comments regarding the bed size, and we will certainly take this into consideration for future improvements. Your satisfaction is our priority, and we are glad that overall, you had a positive experience with us.We look forward to welcoming you back for another enjoyable stay!sincerely,Hotel ManagementNovotel Sydney Darling Harbour

Dear Kazuo,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

Dear Joyce,Thank you for your glowing review of Novotel Sydney Darling Harbour! We are delighted to hear that you found your stay comfortable and relaxing, and that our staff were able to assist you throughout your time with us.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!sincerely,Hotel ManagementNovotel Darling Harbour

Dear Ali,Thank you for your perfect rating and for choosing to stay at Novotel Sydney Darling Harbour! We're thrilled to hear that our proximity to Darling Harbour enhanced your experience with us.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards,Hotel ManagementNovotel Sydney Darling Harbour

Dear Thomas,Thank you for your feedback. We're glad to hear that you enjoyed our location and that you found many restaurants within walking distance. We also appreciate your comments and we will look into how we can improve our offerings.We apologise that our pool did not meet your expectations. We will take your feedback into consideration to see how we can make our pool area more inviting.Nevertheless, we hope to have the opportunity to welcome you back in the future.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

Dear Livia,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the atmosphere and found our staff friendly during your stay at Novotel Sydney Darling Harbour.We look forward to welcoming you back again soon.Warm regards,Hotel ManagementNovotel Sydney Darling Harbour

Dear Danielle,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Sydney.Best regards,Hotel ManagementNovotel Sydney Darling Harbour

Dear Katrina,Thank you for taking the time to share your feedback with us.We appreciate your honesty and would like to apologize if your recent experience did not meet your expectations. We are committed to continuously improving our services and ensuring that all our guests have a pleasant and comfortable experience with us.It is our hope to have the opportunity to welcome you back in the future and provide you with a better stay.Best regards,Hotel ManagementNovotel Sydney Darling Harbour

Dear Sarah,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our proximity to the Sydney Fish Market added value to your experience. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Hotel ManagementNovotel Sydney Darling Harbour

Dear Helen,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our location convenient for your needs.We hope to have the opportunity to welcome you back again soon.Best regards,Hotel ManagementNovotel Darling Harbour

Dear Tiarna,Thank you for your feedback and for choosing to stay with us. We appreciate your comments regarding the bathroom and accessibility to Darling Harbour. We are constantly working on improvements, and your input helps us to prioritise areas for enhancement. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Best regards,Hotel ManagementNovotel Darling Harbour

Dear Melissa,Thank you for choosing Novotel Darling Harbour and providing your feedback. We are delighted to see that you had a positive experience during your stay.We are committed to providing excellent service and ensuring that our guests have a memorable stay. It is gratifying to know that we met your expectations and that you were satisfied with your overall experience.Your feedback is greatly appreciated, as it helps us understand what we are doing well and how we can further improve. We will share your comments with our team as a source of motivation and to recognise their efforts in providing outstanding service.Thank you once again for your kind words, and we look forward to welcoming you back in the future for another enjoyable stay.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

Dear Yuto,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour