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Avis sur Metro Hotel Marlow Sydney Central

4 out of 5
Metro Hotel Marlow Sydney Central
431-439 Pitt Street, Haymarket, NSW

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 310 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 382 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 197 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 71 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 1003." "

7,8/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Michel

Les points faibles : Propreté
Séjour de 5 nuits en novembre 2023
Réponse de ct le 11 nov. 2023
Dear Michel,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

jean marie

Séjour de 3 nuits en octobre 2023
Réponse de ct le 25 oct. 2023
Dear Jean Marie, Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have enjoyed your stay with us.All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Corine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Séjour de 10 nuits en avril 2023
Réponse de Zee le 24 avr. 2023
Dear Corine, Thank you for your stay at Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre trop petite pour 3 personnes, fenêtre donne sur mur : vue O
Séjour de 4 nuits en décembre 2019
Réponse de CT le 23 déc. 2019
Dear Guest, Thank you for taking the time to write a review of our property. Regarding your view comments, it is sad that as a City hotel, not all our rooms have district views. We always try to accommodate requests for street facing rooms, but due to limited availability, we cannot guarantee these rooms to everyone. We hope to have you stay with us again on your next visit to Sydney. Regards, Guest Service Team Metro Hotel Marlow

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en octobre 2019
Réponse de CT le 10 nov. 2019
Dear Guest, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

8/10 Bien

colleen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very central to everything
Séjour de 5 nuits en mai 2024
Réponse de ct le 21 mai 2024
Dear Colleen,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

Dennis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing special, but everything ran smoothly and staff were very helpful
Séjour de 4 nuits en mai 2024
Réponse de ct le 13 mai 2024
Dear Dennis,We are glad that you enjoyed your latest visit. We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Peter

Les points forts : Propreté et personnel et service
Problem with WiFi, they gave me an alternative device that stopped working on my last night. Room view was a wall. Would still consider hotel in future.
Séjour de 3 nuits en mai 2024
Réponse de ct le 8 mai 2024
Dear Peter,Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize for any inconvenience you experienced during your stay. We strive to provide exceptional service and ensure that our guests have a pleasant and comfortable experience. We sincerely apologize for falling short of your expectations.We genuinely appreciate your input, as it helps us in our continuous efforts to deliver an exceptional experience to all our guests. We hope to have the opportunity to welcome you back soon and provide you with the outstanding service you deserve.Regards,Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Kumiko

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
6年前も宿泊したことあったのですが、ちょっと古さを感じてしまいました。比較的安いのでしょうがないとは思います。free wifi がどうしてもつながりませんでした。ただセントラルステーションにも比較的近く場所はいいです。
Séjour de 1 nuit en mai 2024
Réponse de ct le 8 mai 2024
Dear Kumiko,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Morris

Voyage en famille avec de jeunes enfants
Rather noisy
Séjour de 6 nuits en avril 2024
Réponse de ct le 2 mai 2024
Dear Morris,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was ok. But there were families in the same hallway with children that ran up and down the hall all night opening and closing doors.
Séjour de 3 nuits en mars 2024
Réponse de ct le 2 mai 2024
Dear David,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. Regarding your noise concerns, we apologise for the inconvenience this has caused you. For future reference, our front desk is available for 24 hours. Our staff regularly patrols the common areas and we encourage our guests to report any noise issues with our staff to take action.We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Rob

Voyage en couple
Les points forts : Équipements
Good staff, not unique but getting that way.
Séjour de 2 nuits en avril 2024
Réponse de ct le 2 mai 2024
Dear Rob,Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay.We are committed to offering competitive value for money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Morris

Séjour de 1 nuit en avril 2024
Réponse de ct le 13 mai 2024
Dear Morris,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de ct le 22 avr. 2024
Dear Jackie, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

Carl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is China Town so there is Oriental food. However if you go one block up there is an excellent hamburger place and the other hotel close by has done good sandwiches
Séjour de 5 nuits en avril 2024
Réponse de Zee le 19 avr. 2024
Dear CarlThank you for your stay at our hotel. We are delighted you enjoyed the great hotel location and food options. Our great location gives access to all the attractions in the city and makes us a great choice for business and leisure travellers. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Hotel Marlow

10/10 Excellent

suyapa

This property has an excellent location to downtown , to go to the malls, to the harbors, aquariums, maritine museum, Saint Andrew church, restaurantes, to go to Paddy's market, Central trainn station , just two walkable blocks from the hotel and just 4 station to get to the International airport as well to the domestic airport station. AU $18 the ride & if you want to go by bus about AU$3 to go to the airport. Light train just next door. I strongly recomend it. It is located in Chinatown.
Séjour de 6 nuits en avril 2024
Réponse de Zee le 19 avr. 2024
Dear Suyapa,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Mandrew

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy to get around. Lots of good restaurants
Séjour de 4 nuits en avril 2024
Réponse de Zee le 19 avr. 2024
Dear Mandrew,Thank you for your recent stay in our hotel and the review left regarding your stay. We are happy you have enjoyed your stay and took full advantage of our great location. We are committed to offering competitive value for money accommodation with a friendly service to all our guests. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Lexie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved its location
Séjour de 4 nuits en avril 2024
Réponse de ct le 10 avr. 2024
Dear Lexie,We are delighted that you have had a good overall experience and enjoyed our hotel location.Our great location gives access to all the attractions in the city and makes us a great option for both business and leisure travellers.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Yuji

Séjour de 2 nuits en mars 2024
Réponse de ct le 10 avr. 2024
Dear Yuji,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Rebecca

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was safe, central and tidy
Séjour de 3 nuits en avril 2024
Réponse de ct le 10 avr. 2024
Dear Rebecca,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel and that you have enjoyed our great location and service.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

Belinda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Booked one night as I took my two daughters to Sydney to see a show. Appreciated that we could all stay in the one room but in separate beds. Easy 10 minute walk to ICC where the show was held. Plenty of dinning options around us, Starbucks and Paddy's Markets.
Séjour de 1 nuit en mars 2024
Réponse de ct le 10 avr. 2024
Dear Belinda,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you and your daughters have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

Theresa

Great location. Clean bedding .
Séjour de 2 nuits en avril 2024
Réponse de ct le 10 avr. 2024
Dear Theresa,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Lin

Les points forts : Propreté et personnel et service
This is one of the very few hotels that offers 3 separate twin beds in a central location. Although there's no wifi connection in our unit, hotel staff was able to rectify the issue by giving us a portable wifi.
Séjour de 2 nuits en mars 2024
Réponse de ct le 10 avr. 2024
Dear Lin,Thank you for the feedback regarding your experience in our hotel. We are glad that you have enjoyed our facilities and service provided. Thank you for the feedback regarding your experience in our hotel. We are glad that you have enjoyed our facilities and service provided. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

Ion

Les points forts : Infrastructures et conditions de l’hébergement
とても綺麗！
Séjour de 4 nuits en mars 2024
Réponse de Zee le 2 avr. 2024
Dear Ion,What a lovely review we are delighted that we met all your expectations during your stay and wish to welcome you again in the near future.

8/10 Bien

Lynne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Convenient for easy access to key areas in Sydney I wanted to visit. The rooftop ok although small was a nice bonus. I would not recommend the breakfast option due to price and quality .
Séjour de 2 nuits en mars 2024
Réponse de ct le 29 mars 2024
Lynne,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Zulfiya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay at Metro Hotel Marlow was great. The location is very convenient - close to transport, walkable distance to main attractions. The hotel itself is a bit dated but very comfortable, rooms are quite spacious. Bed ok but not overly comfortable, shower pressure is pretty good:) It is definitely a good value hotel
Séjour de 4 nuits en mars 2024
Réponse de ct le 23 mars 2024
Dear Zulfiya,Thank you very much for your time in leaving a review for your stay. We are delighted that you have enjoyed your stay overall and the location of the hotel. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Kathleen, Hyrum

Voyage en couple
Les points forts : Personnel et service
The internet is unreliable in the rooms and only usable in the lobby. The lobby has just two couches so seating is scarce. It is an older hotel but does have what you need, a pillow and bed and a bathroom.
Séjour de 2 nuits en mars 2024
Réponse de ct le 20 mars 2024
Dear Kathleen,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

2/10 Horrible

Kevin

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
AC does not work at 85 degree
Séjour de 2 nuits en mars 2024
Réponse de Zee le 19 mars 2024
Dear Kevin,It is unfortunate that on this occasion you experienced A/C issues in your room. This is not the standard we pride ourselves on and apologise for the inconvenience this has caused you.We will be looking into this matter with our maintenance team to ensure problems like this do not arise in the future,Kind regards,Metro Marlow Team

8/10 Bien

JONG IN

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de ct le 12 mars 2024
Dear Jong In,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. We are glad that you have enjoyed your stay with us.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

Liz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the train station, paddy’s market and mall and Cole’s supermarket.
Séjour de 2 nuits en février 2024
Réponse de ct le 11 mars 2024
Dear Liz,We are delighted that you have had a good overall experience and enjoyed our hotel location. Our great location gives access to all the attractions in the city and makes us a great option for both business and leisure travellers.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

RYUNOSUKE

Séjour de 4 nuits en mars 2024
Réponse de ct le 29 mars 2024
Dear Ryunosuke, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Jeffrey, Ocean Grove

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've stayed here before so I always know what am I paying for. Decent room, nice bed to sleep in and great location. All staff are lovely from reception to house keeping. Some improvements is the cleanliness of the room and vacuum under the bed. I dropped my watch and it fell under the bed. There I saw a lot of dust and debris.
Séjour de 3 nuits en mars 2024
Réponse de ct le 11 mars 2024
Dear Jeffrey,Thank you very much for your continued support. We are delighted that you have had a good overall experience and enjoyed our hotel location.I have passed your comments to the relevant department heads to identify what went wrong and avoid similar issues in the future.We wish you all the best with your future travels and we will be looking forward to your next visit.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

??

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
交通の便が最高でした。
Séjour de 3 nuits en mars 2024
Réponse de ct le 11 mars 2024
Dear Guest,Thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4/10 Médiocre

Dustin

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
When we checked in, one of the beds was broken so we got moved to another room. The new room was slightly bigger. Air conditioner barely worked, which sucked because the weather forecast was 40°C. Room cleaning wasn’t good, had to request cleaning. The washroom setup was odd, it was awkward to wash face at the sink and the toilet was too close to the wall (I’m 6’1). Location was good, walking distance to shopping and food, but that’s about it.
Séjour de 5 nuits en février 2024
Réponse de ct le 11 mars 2024
Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer good value for money accommodation with friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow

8/10 Bien

Maritsa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Central location, clean and safe. However the strong smell of Asian food from the restaurants on the streets below was pretty uncomfortable throughout the night.
Séjour de 3 nuits en mars 2024
Réponse de ct le 11 mars 2024
Dear Maritsa,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Phil, Waterford

Voyage en couple
Les points forts : Propreté et personnel et service
Really conveniant location.close to central station and lots of restaurants nearby and a good price. Room and facilities a bit cramped
Séjour de 1 nuit en mars 2024
Réponse de ct le 11 mars 2024
Dear Phil,Thank you for your recent stay in our hotel and for the review left regarding your stay. We are happy that you have enjoyed your stay overall and took advantage of our great location. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Haresh, Mawson Lakes

Séjour de 2 nuits en mars 2024
Réponse de ct le 28 mars 2024
Dear Haresh,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Colin

Séjour de 1 nuit en mars 2024
Réponse de ct le 11 mars 2024
Dear Colin,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was lovely and clean. We had great views towards central station. Bed was really comfortable. Perfect location to get around Sydney.
Séjour de 1 nuit en mars 2024
Réponse de ct le 5 mars 2024
Dear Sharon,Thank you for your stay at our hotel. We are glad that you have enjoyed the great hotel location.We are glad that you enjoyed your latest visit. We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

Peter

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was good with easy access to circular quay staff were friendly and very helpful hotel was clean and well kept.
Séjour de 11 nuits en février 2024
Réponse de ct le 5 mars 2024
Dear Peter,Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay. We are committed to offering competitive value for money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Michelle

Les points faibles : Infrastructures et conditions de l’hébergement
The location is great. Close walk to train stations and in the heart of Chinatown. Maybe we just had a stroke of bad luck, but we weren't able to use the bath in our bathroom because there wasn't a bath plug which was really annoying and the rubber bathmat had mould stains. The bath tile walls were stained as well - but with old bathrooms like this it's hard to get stains out no matter how hard you clean which is understandable. The following day the cleaners replaced our dirty towels etc .. which was great, but they forgot to leave us some facecloths which we really needed ... because we arrived back to the room at 1am we were too tired to deal with it, so we washed our faces with the hand towels instead. We usually leave positive feedback if our overall experience was good despite some minor let downs, but because this property was alot different than the photos advertised on the website and we were "surprised", we wanted to let other people know just in case they are surprised too. We were really happy to have booked a room with 3 single beds as that isn't easy to find in some hotels. So that was a bonus.
Séjour de 2 nuits en février 2024
Réponse de ct le 5 mars 2024
Dear Michelle,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. We are grateful that you have provided us with your feedback as it will help us rectify the issues with your stay and avoid similar incidents with guests in the future.We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow

6/10 Satisfaisant

Barbara

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de ct le 26 févr. 2024
Dear Barbara,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The bed is sliding, the hotel facilities are old, the bathroom is small, there is no Wifi network in the room, the air conditioning is central air conditioning, can not be adjusted, the room light without control board, etc., the price is not worth paying, do not choose similar hotels in the future!
Séjour de 1 nuit en février 2024
Réponse de ct le 27 févr. 2024
Dear Guest,Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer good value for money accommodation with friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow

8/10 Bien

Antonius, Eli Waters

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was great
Séjour de 1 nuit en février 2024
Réponse de Tan le 21 févr. 2024
Dear Antonius, thank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are so pleased that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

TOMMY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reasonable rate
Réponse de ct le 20 févr. 2024
Dear Tommy,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel.We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4/10 Médiocre

Molly

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de ct le 20 févr. 2024
Dear Molly,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

10/10 Excellent

Magdalen

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great area for restaurants, shopping.
Séjour de 1 nuit en février 2024
Réponse de ct le 19 févr. 2024
Dear Magdalene,Thank you for your recent stay in our hotel and for the review left regarding your stay. We are happy that you have enjoyed your stay overall and took advantage of our great location. We are committed to offering competitive value-for-money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

Arthur

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was close to everything
Séjour de 3 nuits en février 2024
Réponse de Zee le 19 févr. 2024
Dear Arthur,Thank you for choosing to stay with the Metro Marlow Sydney Central we look forward to seeing you again.Kind Regards,Zrinka Pusic

10/10 Excellent

Naomi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to Central Train Station and China Town. Felt safe. Close walking distance to Darling Harbour. Great variety of restaurants near by. Beautiful rooftop pool. The doors on the wardrobe in my room were broken, but was immediately fixed. Staff were friendly and helpful.
Séjour de 4 nuits en février 2024
Réponse de ct le 15 févr. 2024
Dear Naomi,Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel and that you have enjoyed our great location and service.We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

8/10 Bien

TOSHIKAZU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de ct le 13 févr. 2024
Dear Toshikazu,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow