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Avis sur ibis Budget Campbelltown

2.5 out of 5
ibis Budget Campbelltown
3 Rennie Road, Campbelltown, NSW

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 154 avis sur 755." "
Note des voyageurs de 8 (Bien), d’après 269 avis sur 755." "
Note des voyageurs de 6 (Satisfaisant), d’après 199 avis sur 755." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 755." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 755." "

7,6/10

Propreté

8,4/10

Personnel et service

6,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Pascale

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel pour une étape sans plus
L'hôtel est vétuste et bruyant, aucune insonorisation. Nous avions une chambre au rez-de-chaussée qui donnait sur le parking et sur le "fumoir" donc des gens qui parlent tout le temps. Par contre, il y a de quoi se restaurer autour de l'hôtel sans prendre la voiture. Juste "correct" pour un stop sans plus.

8/10 Bien

Tuna

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
O
Séjour de 1 nuit en avril 2024
Réponse de Luke le 14 avr. 2024
Dear Tuna,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

8/10 Bien

Alessandro, Ingleburn

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
A
Séjour de 3 nuits en avril 2024
Réponse de Luke Edwards le 12 avr. 2024
Dear Alessandro, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Debbie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to transport shop restaurants
Séjour de 2 nuits en avril 2024
Réponse de Luke le 8 avr. 2024
Dear Debbie, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Tracey

Les points forts : Propreté et personnel et service
It was all I needed for the night and fine for the price. There isn’t a lift so make sure you can carry your bags up stairs. It was quite a noisy location at times but a very comfortable bed!
Séjour de 1 nuit en mars 2024
Réponse de Luke le 26 mars 2024
Dear Tracey, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

David

Voyage en groupe
Les points forts : Personnel et service et équipements
It was small inside.
Séjour de 1 nuit en mars 2024
Réponse de Luke le 20 mars 2024
Dear David, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

10/10 Excellent

Craig

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was good no issues
Séjour de 4 nuits en mars 2024
Réponse de Luke le 19 mars 2024
Dear Craig, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
we booked ahead for disability room. Arrived, room waiting, all we needed with bed, disability shower access, coffee etc, bar fridge, vending machines with cold drinks, microwave, laundry all available. Most important - parking right at door. Very friendly and helpful reception staff and booking online person replied helpfully within short time. Look forward to staying again.
Séjour de 2 nuits en février 2024
Réponse de Luke le 3 mars 2024
Dear Dorothy ,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

4/10 Médiocre

Sage

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
B b bbk vj J vj J v
Séjour de 2 nuits en février 2024
Réponse de Luke le 25 févr. 2024
Dear Sage,Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s very much a budget motel so if you’re expecting bells and whistles you will be disappointed. However, if you’re just looking for a well kept, spotlessly clean room in a motel with easy parking and over-supplied with options for somewhere to eat then book yourself in.
Séjour de 1 nuit en février 2024
Réponse de Luke le 11 févr. 2024
Dear David ,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

2/10 Horrible

Linda

Séjour de 1 nuit en février 2024
Réponse de Luke le 11 févr. 2024
Dear Linda,Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager

8/10 Bien

Alec

Séjour de 1 nuit en février 2024
Réponse de Luke le 20 mars 2024
Dear Alec, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

6/10 Satisfaisant

David

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Luke le 13 févr. 2024
Dear David, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Stephen

Séjour de 1 nuit en février 2024
Réponse de Luke le 20 mars 2024
Dear Stephen, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

10/10 Excellent

Eniselina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Luke le 31 janv. 2024
Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards

6/10 Satisfaisant

Garry

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Window catch broken off Panel behind toilet not secure.
Séjour de 1 nuit en janvier 2024
Réponse de Luke le 22 janv. 2024
Dear Garry, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

6/10 Satisfaisant

Carolyn, Sauble Beach

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements
Séjour de 1 nuit en janvier 2024
Réponse de Luke le 22 janv. 2024
Dear Carolyn, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Luke le 22 janv. 2024
Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Doug

Voyage en groupe
Les points forts : Propreté et personnel et service
Stay was ok but noisy early in morning overall good will stay again
Séjour de 1 nuit en janvier 2024
Réponse de Luke le 10 janv. 2024
Dear Doug , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

10/10 Excellent

Miyahara

Séjour de 4 nuits en janvier 2024
Réponse de Luke le 31 janv. 2024
Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards

4/10 Médiocre

Mason

Séjour de 1 nuit en décembre 2023
Réponse de Luke le 10 janv. 2024
Dear Mason, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Luke le 10 janv. 2024
Dear Gregory,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

10/10 Excellent

Zakir A

Séjour de 1 nuit en décembre 2023
Réponse de Luke le 10 janv. 2024
Dear Zakir,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

8/10 Bien

Peter

Séjour de 1 nuit en décembre 2023
Réponse de Luke le 28 déc. 2023
Dear Peter, We very much appreciate your review regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were very helpful. Room is basic but ok. Lots of places to eat nearby & easy walk to train station.
Séjour de 1 nuit en décembre 2023
Réponse de Luke le 26 déc. 2023
Dear Margaret,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

8/10 Bien

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just what we needed
Séjour de 1 nuit en décembre 2023
Réponse de Luke le 20 déc. 2023
Dear Peter, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

6/10 Satisfaisant

Nigel, Barry

Les points forts : Propreté
It's very much a budget hotel. Small TV, chap fibreglass bathroom pod but clean and comfortable bed.
Séjour de 1 nuit en décembre 2023
Réponse de Luke le 20 déc. 2023
Dear Nigel, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Megan

Séjour de 2 nuits en décembre 2023
Réponse de Luke le 10 janv. 2024
Dear Megan, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Bruce

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheap, clean & cheerful.
Séjour de 1 nuit en décembre 2023
Réponse de Luke le 18 déc. 2023
Dear Bruce, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Sophie

Séjour de 1 nuit en novembre 2023
Réponse de Luke le 18 déc. 2023
Dear Sophie, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

10/10 Excellent

James

Séjour de 1 nuit en décembre 2023
Réponse de Luke le 10 janv. 2024
Dear James,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

8/10 Bien

Kirsty

Séjour de 1 nuit en décembre 2023
Réponse de Luke le 28 déc. 2023
Dear Kirsty, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

10/10 Excellent

Folau

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to book and love the stuff make it easy for me
Séjour de 1 nuit en décembre 2023
Réponse de Luke Edwards - General Manager le 7 déc. 2023
Dear Folau,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

6/10 Satisfaisant

Tess

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Luke Edwards - General Manager le 7 déc. 2023
Dear Tess, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

6/10 Satisfaisant

David

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Stayed one night. It's cheap, and in a convenient location, with food options at your doorstep. That's good. But it wasn't clean and everything in the room was worn out.
Séjour de 1 nuit en novembre 2023
Réponse de Luke Edwards - General Manager le 1 déc. 2023
Dear David, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Luke le 21 nov. 2023
Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

6/10 Satisfaisant

Peter

It’s very basic so if you’re only looking for a place to sleep, don’t expect the creature comforts, it’s a room with a bathroom, tv, fridge, bed & small window it did me for a night of drinking at the local RSL, plenty of places to eat, Alison is a great host
Séjour de 1 nuit en novembre 2023
Réponse de Luke Edwards - General Manager le 17 nov. 2023
Dear Peter,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

4/10 Médiocre

Anne

The bed was comfy, didn’t like the shower n toilet
Séjour de 1 nuit en novembre 2023
Réponse de Luke Edwards - General Manager le 17 nov. 2023
Dear Anne, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

10/10 Excellent

Nusrat

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lot of dining options in the area
Séjour de 1 nuit en novembre 2023
Réponse de Luke Edwards - General Manager le 17 nov. 2023
Dear Nusrat, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

6/10 Satisfaisant

Gwen

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Budget does not need to mean cheap and nasty. The bathroom was tiny, it was smaller than my caravan shower and toilet. I had to leave the toilet and go to the washbasin in the bedroom to wash my hands- no handwashing facilities in the bathroom at all. There was one plastic stool to sit on, so we were only able to sit on the bed, which was not comfortable - hard in spots, and soft on the sides. Convenient was all i can say thats positive.
Séjour de 3 nuits en novembre 2023
Réponse de Luke Edwards - General Manager le 17 nov. 2023
Dear Gwen, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

8/10 Bien

Michael

Les points forts : Propreté
Séjour de 1 nuit en novembre 2023
Réponse de Luke le 13 nov. 2023
Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Henk

Séjour de 1 nuit en novembre 2023
Réponse de Luke le 29 nov. 2023
Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

10/10 Excellent

Jude

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient futon train station. Good value pricewise. Staff very friendly.
Séjour de 1 nuit en novembre 2023
Réponse de Luke le 5 nov. 2023
Dear Jude ,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

8/10 Bien

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Good location
Séjour de 1 nuit en octobre 2023
Réponse de Luke Edwards - General Manager le 31 oct. 2023
Dear Pauk, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

6/10 Satisfaisant

Graeme

Les points forts : Personnel et service
It met expectations for its price point and was clean.
Séjour de 2 nuits en octobre 2023
Réponse de Luke Edwards - General Manager le 31 oct. 2023
Dear Graeme, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Staff were really nice.
Séjour de 1 nuit en octobre 2023
Réponse de Luke le 26 oct. 2023
Dear Jessica,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager

8/10 Bien

Kathy

Les points forts : Propreté et personnel et service
Convenience to eateries & further travel options was bonus
Séjour de 1 nuit en octobre 2023
Réponse de Luke le 24 oct. 2023
Dear Kathy, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

4/10 Médiocre

Juliana

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Towels smelled like cigarettes and the bed springs broken creating a whole in the middle of the bed so not very comfortable. The location was close to public transport and food options so very convenient location.
Séjour de 1 nuit en octobre 2023
Réponse de Luke le 23 oct. 2023
Dear Juliana, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefor your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

2/10 Horrible

Germaine de

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are kind, polite and informative
Séjour de 5 nuits en octobre 2023
Réponse de Luke le 16 oct. 2023
Dear Germaine, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefor your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

4/10 Médiocre

Dave

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Nothing
Séjour de 1 nuit en octobre 2023
Réponse de Luke le 15 oct. 2023
Dear, Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefor your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager