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Avis sur Great Southern Hotel Sydney

3.5 out of 5
Great Southern Hotel Sydney
717 George Street, Haymarket, NSW

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 776 avis sur 1634." "
Note des voyageurs de 8 (Bien), d’après 642 avis sur 1634." "
Note des voyageurs de 6 (Satisfaisant), d’après 139 avis sur 1634." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 1634." "
Note des voyageurs de 2 (Horrible), d’après 34 avis sur 1634." "

8,6/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jean-Philippe

Hotel tres bien situé le confort est moyen et les services sont acceptables
Séjour de 4 nuits en février 2024
Réponse de Ashley le 15 févr. 2024
Hi Jean, Thank you for this feedback and we hope to see you again shortly. Have a good one!

8/10 Bien

Claudio

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel très bien situé ! Proche de central station, du tram et du centre de Sydney ! Hôtel avec du charme mais chambre un peu vieillotte ! Sinon rien à dire !
Séjour de 9 nuits en février 2023
Réponse de Pat le 27 févr. 2023
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité prix
Beaucoup de cachet, style art-déco. Bien situé, à quelques pas de Chinatown et non loin de Town Hall. Grand hôtel un peu défraichi, mais personnel adorable, chambre grande, claire et propre. Excellent rapport qualité prix. Le jour de l'an, nous ont offert une bouteille de vin et des chocolats
Séjour de 2 nuits en décembre 2022
Réponse de Pat le 5 janv. 2023
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

6/10 Satisfaisant

Yacine

4/10 Médiocre

Oudom

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2022
Réponse de Patrick le 31 mai 2022
Thank you for your feedback which has been passed onto the relevant department to check and rectify if need be. Our apologies for any inconvenience caused on this occasion and we hope you consider the hotel in future.

2/10 Horrible

Andrea

Voyage en groupe
Les points faibles : Personnel et service
So the golden rule of you get what you pay for rings true. In this case, we checked in early (we had called the prior day to arrange this). At reception were 3 staff members, all of whom I can only presume are work experience or trainees. The older one took 3 attempts at us returning to reception just to get checked in. Truly appalling belligerent attitudes. Extremely unprofessional & unhelpful & need some serious training even though it is a very cheap hotel. Despite this, we eventually got to our room. On the way (Sunday morning) outside ALL bedrooms were strewn dirty sheets. This linen remained in the hallway all day, impeding all walking traffic around the halls. All but one room was cleared when we returned at nearly 10pm later that night from a show. Even for the price, this was disappointing & disgusting. The beds were very old, linen poor & facilities almost nonexistent. The shower was mouldy. The only positive I have is that the towels we had seemed relatively new. Not a place I would recommend & certainly not somewhere I would take family. Book somewhere else! As for the woman at reception, your behaviour was despicable. You are in need of help if you intend staying in a reception job. Just a big fat no from me.
Séjour de 1 nuit en mai 2024

8/10 Bien

Stefanie, Surfers paradise

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good spot just to sleep.. surprisingly quiet for it’s location
Séjour de 1 nuit en mai 2024
Réponse de Pat le 26 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Oluseyi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were among the most helpful and professional that I have encountered on 4 continents. The hotel has a great location and is in easy walking distance of the international convention center different types of shopping and restaurants with cuisine from different countries.
Séjour de 1 nuit en novembre 2023
Réponse de Pat le 23 mai 2024
Thank you for your feedback! We are glad you enjoyed your stay. We are looking forward to your next stay.

10/10 Excellent

Man-Ling

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location. Great art deco design and retro atmosphere. Thanks for assigning us a room in the heritage listed level. Love the stay. Thanks to the friendly staff for their service.
Séjour de 1 nuit en mai 2024
Réponse de Pat le 23 mai 2024
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

8/10 Bien

Jan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Ashley le 23 mai 2024
Hi Jan, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 Bien

Richard

Les points forts : Propreté et personnel et service
It’s in heart of downtown Sydney . The L2-3 tram that runs to trains and ferrries at circular quay is right across the street . The tram runs right thru the strip of everything . Shopping is half a block away including a food court and whole first floor of souvenirs
Séjour de 4 nuits en mai 2024
Réponse de Pat le 20 mai 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Patrick

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Pat le 20 mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

wayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel very friendly and helpful nice location and had everything we needed , breakfast was good for $15 great start to the day
Séjour de 7 nuits en mai 2024
Réponse de Ashley le 21 mai 2024
Hi Wayne, Thank you for giving us a good score and positive feedback about our location. We are looking forward to welcoming you back again soon. Have a good one!

10/10 Excellent

Miho

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Very friendly ,yet professional staff. My room was very clean. Convenient - close to the shopping area and public transport. I would definitely go back!
Séjour de 3 nuits en mai 2024
Réponse de Pat le 19 mai 2024
Thank you for your feedback! We are glad you enjoyed your stay. We are looking forward to your next stay.

8/10 Bien

David, Calgary

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Condition ok
Séjour de 5 nuits en mai 2024
Réponse de Ashley le 16 mai 2024
Hi David, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 Bien

Lynette

Voyage en groupe
Ok for price
Séjour de 1 nuit en mai 2024
Réponse de Ashley le 17 mai 2024
Hi Lynette, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 Bien

Razak Bin

Les points forts : Propreté, personnel et service, équipements
clean, basic and very close to the Central Station
Séjour de 6 nuits en avril 2024
Réponse de Ashley le 14 mai 2024
Hi Razak, Thank you for your positive feedback regarding our location. We look forward to welcoming you back soon!

10/10 Excellent

Edgar

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and supportive staff. Great breakfast but breakfast starting at 7.30 am is a bit late. Many restaurants in walking distance.
Séjour de 3 nuits en mai 2024
Réponse de Pat le 13 mai 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

10/10 Excellent

Rieko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Ashley le 14 mai 2024
Hi Rieko, Thank you for the rating and for staying with us. We look forward to welcoming you back to our hotel. Have a great day!

10/10 Excellent

Peta

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great place to stay I have stayed here a few times now and it never lets me down. Fantastic staff, very clean room, comfy bed , Fabolous breakfast. I highly recommend staying here. Thank you Great Southern .
Séjour de 1 nuit en mai 2024
Réponse de Pat le 12 mai 2024
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

10/10 Excellent

David, Calgary

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It's good hotel
Séjour de 1 nuit en mai 2024
Réponse de Pat le 9 mai 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

10/10 Excellent

Mary

Voyage en groupe
Les points forts : Propreté et personnel et service
The location was super.
Séjour de 3 nuits en mai 2024
Réponse de Pat le 9 mai 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

8/10 Bien

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Pat le 9 mai 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

Fumihide

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Ashley le 8 mai 2024
Hi Fumihide, Thank you for choosing to stay with us. However, we noticed that you were not completely satisfied with our service. Can you please provide us with specific feedback on areas for improvement? We appreciate your insightful opinions. Have a wonderful day, and once again, thank you!

10/10 Excellent

joan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will be recommending your hotel to any of my friends that going to visit their children. It was so handy to everything. Thank you for a nice 3 weeks stay
Séjour de 21 nuits en avril 2024
Réponse de Pat le 7 mai 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasantly surprised. Will stay again.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Quynh

Séjour de 1 nuit en avril 2024
Réponse de Pat le 22 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Raelee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed our stay so convenient to Central Station, Theatres and transport. Staff wonderful. Dining Room on site ideal.
Séjour de 2 nuits en avril 2024
Réponse de Ashley le 2 mai 2024
Hi Raelee,Thank you for the amazing rating and kind words about our staff and location. We look forward to hosting you again soon. Have a great day!

2/10 Horrible

Antonius, Eli Waters

I contacted the hotel through your website to extend our stay but they never responded so I had to book elsewhere.. When I canceled they wouldn't refund. Not impressed
Séjour de 1 nuit en avril 2024
Réponse de Ashley le 2 mai 2024
Hi Antonius, Thank you for your feedback. We are sorry that we were unable to modify your reservation since you booked through a third party. To avoid any issues in the future, we suggest that you directly contact the hotel through a phone call or follow up with Expedia customer service. We hope that you give us another chance to host you in the future. Have a great day!

10/10 Excellent

Rose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The convenient situation to everything.
Séjour de 7 nuits en avril 2024
Réponse de Ashley le 1 mai 2024
Hi Rose, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

8/10 Bien

Marshall

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No view of streets about. I slept well. I will be back with another request for room June 2024. I am not ready to order yet...
Séjour de 1 nuit en avril 2024
Réponse de Pat le 29 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Ashley le 29 avr. 2024
Hi Tracey, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 Excellent

Andre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location. Cleanliness. Staff easy to deal with.
Séjour de 2 nuits en avril 2024
Réponse de Pat le 22 avr. 2024
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

8/10 Bien

YOSHITAKA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
歴史のある古いホテルですがよくメンテナンスされています。部屋に行くまでに少し階段があったり、繁華街なので少々賑やかなどの難はありますが、それ以外は気になりませんでした。 チェックイン前チェックアウト後に荷物を預かってまらえます。
Séjour de 1 nuit en avril 2024
Réponse de Ashley le 22 avr. 2024
Hi Yoshitaka, Thank you for choosing to stay with us and leaving valuable feedback and an amazing rating. We are looking forward to welcoming you back soon. Have a great day!

6/10 Satisfaisant

Stephen

Voyage en couple
Decent room , uncomfortable bed, not free wifi, basic aircon, tv hard to use!
Séjour de 2 nuits en avril 2024
Réponse de Ashley le 22 avr. 2024
Hi Stephen, Thank you for choosing to stay with us. Please be informed that we have two different Wifi packages available for you to choose from. The first package is free and provides 24-hour access with unlimited data, but the speed is limited to 5 Mbps. The second package costs 5.00 and also provides 24-hour access with unlimited data, but the speed is faster at 20 Mbps. If you need any assistance with the television or air conditioning during your stay, our 24/7 reception team is always available and ready to help. We hope this addresses your concern, and we look forward to hosting you again soon. Have a good day!

10/10 Excellent

Rick

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic historic hotel. Very convenient to the central train station. Very easy to get around the entire area. Breakfast was a good option in the morning.
Séjour de 3 nuits en avril 2024
Réponse de Pat le 21 avr. 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

10/10 Excellent

Stefan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
close to Central station
Séjour de 1 nuit en avril 2024
Réponse de Pat le 21 avr. 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

10/10 Excellent

Pagean

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The city doesn't get much closer to this hotel! 5 star location, 5 star check in, the guys on the desk were incredibly nice to me and it was so quick. The only thing that was annoying, and that's on expedia was it had parking and the phone number to this hotel is Perth so there was a bit of confusion when i called up. So that's on expedia, not the hotel
Séjour de 1 nuit en avril 2024
Réponse de Pat le 18 avr. 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

10/10 Excellent

Leslie

Séjour de 1 nuit en avril 2024
Réponse de Ashley le 7 mai 2024
Hi Leslie, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 Excellent

Larraine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed there twice now, as it is so convenient to light rail and train
Séjour de 2 nuits en avril 2024
Réponse de Pat le 16 avr. 2024
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

8/10 Bien

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to sightseeing area's.
Séjour de 3 nuits en avril 2024
Réponse de Pat le 14 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and local area. Staff are always great and happy to help with anything I need. Julian always greets me with a smile and asks how i've been.
Séjour de 1 nuit en avril 2024
Réponse de Pat le 14 avr. 2024
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

10/10 Excellent

Beverly

Voyage en couple
It was so well run and clean we felt like home away from home!
Séjour de 2 nuits en novembre 2023
Réponse de Pat le 11 avr. 2024
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

10/10 Excellent

Gillian

Voyage en couple
Location was excellent. Hotel was quiet and just what we needed. We had dinner and the food was excellent and very reasonable.
Séjour de 1 nuit en avril 2024
Réponse de Pat le 10 avr. 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

8/10 Bien

Tam

Séjour de 5 nuits en avril 2024
Réponse de Ashley le 30 avr. 2024
Hi Tam, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

6/10 Satisfaisant

john

Voyage en famille, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Needs Reno and cleaning
Séjour de 2 nuits en avril 2024
Réponse de Ashley le 10 avr. 2024
Hi John, Thank you for your suggestions, we will have this tackle with the rest of the team. We hope to see you again soon!

10/10 Excellent

Thom

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Good location with easy access to transportation. Good bar and restaurant.
Séjour de 5 nuits en avril 2024
Réponse de Pat le 8 avr. 2024
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

10/10 Excellent

Helen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Being close to central
Séjour de 2 nuits en avril 2024
Réponse de Ashley le 8 avr. 2024
Hi Helen, Thank you for giving us a good score and providing positive feedback about our location. We look forward to welcoming you back again soon. Have a good one!

10/10 Excellent

Wai Lok Rex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room is clean and the hotel's location is perfect
Séjour de 1 nuit en avril 2024
Réponse de Pat le 7 avr. 2024
Thank you for the feedback. We are so glad to hear that you enjoyed your accommodation with us. We look forward to welcoming you back to our hotel.

10/10 Excellent

Randy

Clean and comfortable
Séjour de 1 nuit en avril 2024
Réponse de Pat le 7 avr. 2024
Thanks for staying with us. We appreciate your feedback!