Avis
8,6
Excellent
9,0/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
1 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2019
Réponse de Caroline le 1 mars 2019
Dear Sonja,
Thank you for taking the time to share your experience with us!
We are thrilled to read you found all the makings for a wonderful stay and do hope you were able to take some time to relax and unwind during your stay.
We do look forward to welcoming you back for a longer stay in the near future.
Best wishes,
Caroline
8/10 Bien
David
7 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 5 nuits en janvier 2019
Réponse de Siddharth le 8 janv. 2019
Dear David,
Thank you for your positive feedback. We are glad that you enjoyed your stay with us! Looking forward to welcoming you back in the near future.
Kind regards,
Siddharth
6/10 Satisfaisant
Voyageur vérifié
5 août 2018
Les points faibles : Confort de la chambre
Correcte mais sans charme
Voyageur vérifié
Séjour de 6 nuits en juillet 2018
Réponse de Alana S le 13 août 2018
Thank you for taking the time to share your comments.
We are always disappointed to receive ** star reviews. We would love the opportunity to do better in the future. I have attempted to locate your contact details however we do not have any past or future bookings in your name.
If you can please contact us at the hotel with further feedback, it would be greatly appreciated.
Best wishes.
10/10 Excellent
Patrick
8 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très content de notre choix
Patrick
Séjour de 1 nuit en février 2018
Réponse de Guest Experience Agent le 14 févr. 2018
Thank you for taking the time to share your experience with us!
We are thrilled to read you found all the makings for a wonderful stay at 57 Hotel and do hope you were able to take some time to relax and unwind during your stay.
Your kind praises about our friendly Guest Services team are sincerely appreciated and will be shared with the team, we know they will be delighted!
Patrick, we do look forward to welcoming you back for a longer stay in the near future.
Best wishes,
Alana Sorensen
6/10 Satisfaisant
Philippe
31 janv. 2018
Les points faibles : Confort de la chambre
Sans plus , et un peu cher quand même
Philippe
Séjour de 4 nuits en janvier 2018
Réponse de Kristen le 4 févr. 2018
Cher Philippe,
Merci pour votre avis.
Je suis heureux de lire que vous nous avez trouvé idéalement situé. Nous sommes très chanceux d'être si près de la gare centrale rendant partout à Sydney facilement accessible.
Je suis déçu de lire que vous n'avez pas aimé la disposition de la chambre et aussi trouvé que notre réception n'était pas utile. Notre design est original et notre équipe est toujours prête et heureuse de vous aider.
Meilleurs voeux,
8/10 Bien
Dominique, Vélizy Villacoublay, France
18 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel confortable et bien situé
Dominique
Séjour de 1 nuit en août 2017
Réponse de Alana S le 18 août 2017
Thank you for your review, we are glad to hear you enjoyed your stay!
We look forward to welcoming you back at 57 Hotel next time you’re in Sydney!
10/10 Excellent
olivier
24 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
olivier
Séjour de 6 nuits en juillet 2017
Thank you for your 5 star review Olivier!
We look forward to welcoming you back at 57 soon!
Best wishes,
Alana Sorensen
Guest Experience Agent
8/10 Bien
Pauline, Paris
14 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien placé et confortable
Pauline
Réponse de Pierre le 12 août 2023
Dear Pauline,Thank you for choosing to stay with us at 57 Hotel. We're glad to hear that you had an enjoyable experience with us. Your satisfaction is important to us, and we value your feedback. We look forward to welcoming you back for another wonderful stay in the future.Best regards,PierreDuty Manager
10/10 Excellent
Francois
28 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel propre et bien placé, personnels compétents
Francois
Réponse de Pierre le 12 août 2023
Dear Francois,Thank you for choosing to stay with us at 57 Hotel. We're glad to hear that you had an exceptional experience with us. Your satisfaction is important to us, and we value your feedback. We look forward to welcoming you back for another wonderful stay in the near future.Best regards,PierreDuty Manager
10/10 Excellent
Johanne, Québec, Canada
25 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel a proximité de Central Station
Johanne
Réponse de Pierre le 12 août 2023
Dear Johanne,Thank you for choosing to stay with us at 57 Hotel. We're absolutely thrilled to see that you had a fantastic experience during your time with us. Your positive feedback means a lot to us, and it motivates us to continue providing exceptional service. We're excited about the prospect of welcoming you back for another memorable stay in the near future.Best regards,PierreDuty Manager
8/10 Bien
Feng
Voyage en famille avec de jeunes enfants
17 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Feng
Séjour de 2 nuits en mai 2024
Réponse de 57 Hotel le 19 mai 2024
Dear Feng,Thank you for your rating. We appreciate your feedback and are pleased to hear about your positive experience at 57 Hotel.We look forward to welcoming you back for another enjoyable stay.Best regards,PierreDuty Manager
8/10 Bien
NOBUKO
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NOBUKO
Séjour de 1 nuit en mai 2024
Réponse de Paola C. le 14 mai 2024
Dear Nobuko, Thanks very much for taking the time to provide us with a review!Looking forward to welcoming you soon. Regard,
10/10 Excellent
Bradley
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bradley
Séjour de 1 nuit en mai 2024
Réponse de Bernadette le 13 mai 2024
Hi BradleyWow! Thank you so much for taking the time to leave feedback.We are thrilled to see that you had an amazing stay with us.We look forward to your next stay.Kind Regards
10/10 Excellent
Belinda
Voyage d’affaires
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belinda
Séjour de 1 nuit en mai 2024
Réponse de Bernadette le 11 mai 2024
Hi BelindaWow! Thank you so much for giving us a 5 out of 5!We are delighted to see that you enjoyed your time with us with everything we have to offer.We are looking forward to your next visit.Kind Regards
10/10 Excellent
Daryl
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daryl
Séjour de 1 nuit en mai 2024
Réponse de Bernadette le 7 mai 2024
Hi DarylWow! Thank you so much for leaving 5 star.We are pleased to see that you enjoyed your time with us. We hope you got to explore Sydney while you were here.Kind Regards
8/10 Bien
Megan
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Megan
Séjour de 2 nuits en avril 2024
Réponse de 57 Team le 4 mai 2024
Dear Megan,Thank you for taking the time to provide us with a review!We are delighted to hear the location was convenient for you and you enjoyed your room, our complimentary tea/coffee facilities and morning bites.We look forward to welcoming you back soon!Best wishes,Julie57 Team
10/10 Excellent
Garry
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Garry
Séjour de 2 nuits en avril 2024
Réponse de Paola C. le 30 avr. 2024
Dear Garry, Thanks very much for your wonderful review!We are pleased to hear you enjoyed your stay at 57 Hotel and that our facilities were convenient for you. We are glad that you appreciated the complementary upgrade and your lovely comments about our staff are well received we will pass it on to them, for sure they will be so happy. We hope we can have another opportunity to have you back at our hotel. Best wishes,
10/10 Excellent
Barbara
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barbara
Séjour de 2 nuits en avril 2024
Réponse de Bernadette le 29 avr. 2024
Hi BarbaraWow! thank you so much for leaving feedback and giving us a 5 rating.We are so pleased to see that you enjoyed your stay with us with location being the main highlight. We hope you got to explore some of Sydney while you were here.Kind Regards
10/10 Excellent
Tina
Voyage d’affaires
29 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tina
Séjour de 5 nuits en avril 2024
Réponse de Bernadette le 29 avr. 2024
Hi Tina,Wow! Thank you for leaving a 5 rating.We are pleased to see you enjoyed your time with us and hope you got to explore SydneyWe look forward to your next visit.Kind Regards
10/10 Excellent
Peter
26 avr. 2024
Peter
Séjour de 1 nuit en avril 2024
Réponse de Bernadette le 27 avr. 2024
Hi PeterWow, thank you so much for taking the time to leave a perfect rating. We are pleased to see that you enjoyed your time here with us. We look forward to your next visit.Kind Regards
10/10 Excellent
Kazuya
Voyage d’affaires
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kazuya
Séjour de 4 nuits en avril 2024
Réponse de 57 Team le 25 avr. 2024
Dear Kazuya,Thank you for taking the time to leave your 5 star review. The staff work hard to help wherever possible and we are pleased to hear their friendly nature has not gone unnoticed.We are delighted you enjoyed your stay and our complimentary coffee facilities and morning bites.We look forward to seeing you again soon!Kind regards,Julie57 Team
10/10 Excellent
Gianpiero
Voyage en famille
24 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Gianpiero
Séjour de 2 nuits en avril 2024
Réponse de Paola C. le 24 avr. 2024
Dear Gianpiero, Thanks for taking the time to review us!We are glad to know you had a great experience at 57 Hotel, your lovely comments regarding our facilities are well appreciated and we can't wait to welcome you back soon. Regards,
10/10 Excellent
Brett
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brett
Séjour de 3 nuits en avril 2024
Réponse de Bernadette le 23 avr. 2024
Hi BrettThank you so much for leaving a 5 out 5 rating! Wow we appreciate it very much.We look forward to your next visit.Kind Regards
10/10 Excellent
Wayne
20 avr. 2024
Wayne
Séjour de 6 nuits en avril 2024
Réponse de Bernadette le 11 mai 2024
Hi WayneWow! Thank you so much for leave a 5 out of 5!We are pleased to see that you had an excellent stay with us.We look forward to your next visit real soon.Kind Regards
8/10 Bien
Mariela
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mariela
Séjour de 1 nuit en avril 2024
Réponse de Bernadette le 20 avr. 2024
Hi MarielaThank you so much for taking the time to leave a review!We are pleased to see that you enjoyed your stay with us and the highlights were our morning bites and our espresso machine.We are looking forward to your next visit Kind Regards
10/10 Excellent
Bruce
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bruce
Séjour de 2 nuits en avril 2024
Réponse de Bernadette le 17 avr. 2024
Hi BruceWow! Thank you so much for leaving a review and giving us a 5 star rating. We are pleased to see you enjoyed your stay with us.We look forward to your visitKind Regards
10/10 Excellent
Ernest
16 avr. 2024
Ernest
Séjour de 1 nuit en avril 2024
Réponse de 57 Hotel le 7 mai 2024
Hi Ernest, Thank you for taking the time to give us a review.
10/10 Excellent
Daniel
15 avr. 2024
Les points forts : Propreté et personnel et service
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Bernadette le 17 avr. 2024
Hi DanielWow! Thank you for your rating, we appreciate it greatly.We are glad to see that you enjoyed your time with us while visiting Sydney.We look forward to your next visit in the near future.Kind Regards
10/10 Excellent
Ruth
Voyage en groupe
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ruth
Séjour de 1 nuit en avril 2024
Réponse de Bernadette le 14 avr. 2024
Hi RuthThank you so much for taking the time to leave a review and give us a 5 star rating!We are so happy to see that you enjoyed your stay with us.There is hot water that comes from the coffee machine, upon your next visit please don't hesitate to reach out to my friendly 24/7 front desk team and they will be more than happy to show you.We look forward to your return.Kind Regards
10/10 Excellent
MOTOJI
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MOTOJI
Séjour de 2 nuits en avril 2024
Réponse de Bernadette le 14 avr. 2024
Hi Moto,Thank you so much for leaving a review and giving us 5 stars!We are pleased to see that you enjoyed your time with us.We look forward to your return.Kind Regards
8/10 Bien
Julie
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en avril 2024
Réponse de 57 Team le 12 avr. 2024
Dear Julie,Thank you for taking the time to leave your feedback.We are delighted to hear the location was convenient for you and you enjoyed your complimentary upgrade to The King Plus One room. We love to be able to provide this to our guests when availability allows.We look forward to seeing you again soon!Kind regards,Julie57 Team
8/10 Bien
Heather
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 3 nuits en mars 2024
Réponse de Paola C. le 9 avr. 2024
Dear Heather, Thanks very much for taking the time to provide us with a review!We are thrilled to hear you had a great experience at 57 Hotel, youur lovely comments regarding our location and facilities are well appreciated. Also, we are glad that the room met your expectations and that you felt comfortable. We can't wait to welcome you back soon. Please do not hesitate to reach us anytime. Best wishes,
6/10 Satisfaisant
Germana
Voyage d’affaires
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Germana
Séjour de 1 nuit en avril 2024
Réponse de 57 Hotel le 9 avr. 2024
Hi Germana, Thank you for taking time to give us review. Warm regards,57 Hotel
8/10 Bien
Brendan Jack, Blaxland
Voyage en groupe
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brendan Jack
Séjour de 1 nuit en avril 2024
Réponse de 57 Hotel le 7 avr. 2024
Dear Brendan,Thank you for your wonderful remarks. We are ecstatic to hear that you thoroughly enjoyed your time with us and left us a fantastic review!We look forward to welcoming you back to 57 Hotel again in the future.Best regards,PierreDuty Manager
6/10 Satisfaisant
Bin
4 avr. 2024
Les points forts : Propreté et personnel et service
Bin
Séjour de 2 nuits en mars 2024
Réponse de 57 Team le 5 avr. 2024
Dear Bin,Thank you for taking the time to leave your 3 out of 5 star review. If there is anything you can suggest to make your stay better next time please let us know.We look forward to seeing you again soon!Kind regards,Julie57 Team
10/10 Excellent
Marion Joyce
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marion Joyce
Séjour de 1 nuit en mars 2024
Réponse de 57 Hotel le 5 avr. 2024
Hi Marion, Thank you for taking time to give us 5 out of 5 review. We are looking forward to welcoming you soon again. Best,
10/10 Excellent
Janie
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janie
Séjour de 1 nuit en mars 2024
Réponse de Bernadette le 3 avr. 2024
Hi JanieThank you so much for leaving a 5 out 5 rating.We are glad to see you enjoyed your stay with us.We look forward to your next visit.Kind Regards
8/10 Bien
Hannah
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hannah
Séjour de 2 nuits en mars 2024
Réponse de Bernadette le 2 avr. 2024
Hi HannahThank you so much for taking the time to leave a review!I'm glad the highlights were the location, friendly staff and that the room was tidy and clean.We look forward to your next stay with us.Kind Regards
10/10 Excellent
GEORGE
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
GEORGE
Séjour de 1 nuit en mars 2024
Réponse de Bernadette le 2 avr. 2024
Hi GeorgeThank you so much for giving us a 5 out of 5.We look forward to your next visit.Kind Regards
8/10 Bien
Lai Ming
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lai Ming
Séjour de 2 nuits en mars 2024
Réponse de Bernadette le 2 avr. 2024
Hi LaiThank you so much for giving us a 4 out of 5.We hope to welcome you back to turn that 4 into a 5.Kind Regards
10/10 Excellent
Tracey
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracey
Séjour de 1 nuit en mars 2024
Réponse de Bernadette le 1 avr. 2024
Hi TraceyThank you so much for giving us a 5 out of 5!I'm pleased to see that the staff was the highlight of your stay. I will let them know about your kind words.We hope to welcome you back in the near future.Kind Regards
6/10 Satisfaisant
Valentina
31 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Valentina
Séjour de 2 nuits en mars 2024
Réponse de Max le 31 mars 2024
Hi Valentina,Thank you for sharing your comments with us. It's truly disheartening to hear that our usually highly praised accommodation didn't quite meet your expectations. We're a confident four-star property, with a solid reputation backed by thousands of positive reviews across social media and online travel agents. We've taken note of your candid critique regarding our "cheap 1970's decor." We understand that artistic tastes can differ, and our interior design choices may not resonate with everyone.I must admit, I'm a bit puzzled about the service fee you mentioned in your review. The only additional charge you paid was the early check-in fee of 40. Our standard check-in time is 2 PM, just like most hotels around the globe. However, you arrived at the hotel bright and early at 7:37 AM, and luckily, we had a vacant room available at that hour. So, we kindly offered you the opportunity to check in early for an extra fee, which you willingly accepted.On a positive note, I'm thrilled to read that our staff went above and beyond to enhance your stay. We always strive to provide exceptional service, and it's great to know that they made a positive impact during your time with us.Once again, thank you for sharing your comments. We sincerely hope that your other accommodations in Australia exceed your expectations.Warm regards,MaxOperations Manager
6/10 Satisfaisant
Bo
Voyage en couple
31 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Bo
Séjour de 1 nuit en mars 2024
Réponse de Bernadette le 31 mars 2024
Hi BoThank you for taking the time to leave a review!We are sorry you didn't have a good stay with us. Had we known about the smell we would of moved you to a different room or at least try and help with removing the smell. I assure you this is a non smoking hotel.Next time please don't hesitate to reach out to our friendly 24/7 staff.We do hope you will give us another chance.Kind Regards
10/10 Excellent
Pauline
Voyage en famille
29 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Pauline
Séjour de 1 nuit en mars 2024
Réponse de ML le 29 mars 2024
Dear Pauline,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh57 Team
10/10 Excellent
Phillip
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phillip
Séjour de 1 nuit en mars 2024
Réponse de Bernadette le 28 mars 2024
Hi PhillipThank you so much for giving us a 5 out of 5.We look forward to your next visit in the near future.Kind Regards
8/10 Bien
Morgan
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements
Morgan
Séjour de 2 nuits en mars 2024
Réponse de Bernadette le 28 mars 2024
Hi MorganThank you so much for taking the time to leave a review!Thank you for your review! We're glad you found our location convenient and our staff friendly. We aim to provide a comfortable stay with complimentary amenities like all-day coffee/tea and grab n go bites with extra touches like Easter eggs.We're sorry that the room didn't meet your expectations in terms of windows and decor. Our designers did their best with the space available, we also strive to be different and quirky. I have passed on your comments about the wifi.We do have different rooms and layouts. Next time reach out to us and we can see how we can help with making your stay better.We hope to welcome you back again in the near future.Kind Regards
8/10 Bien
Jacobi
Voyage en famille
25 mars 2024
Les points forts : Équipements
Jacobi
Séjour de 1 nuit en mars 2024
Réponse de 57 Team le 27 mars 2024
Dear Jacobi,Thank you for taking the time to share your comments with us.The staff work hard to help wherever possible and we are pleased to hear their friendly nature has not gone unnoticed.We would like to apologize for there being no blinds or curtains for the outside bathroom windows and the inconvenience that you have experienced. Please be advised that our designers have incorporated glass bathroom walls to allow as much light to flow through as possible, coupled with blackout bathroom curtains and frosted tinted glass to ensure privacy. As per Expedia website which you had booked through the photos to the rooms show no curtains on the internal bathroom only on the dividing glass walls between the room and the bathroom. However, I have passed on your comments to our management team.We hope you will give us another opportunity to provide you with an enjoyable stay and look forward to welcoming you back to 57 Hotel.Kind regards,Julie57 Team
10/10 Excellent
Karina
25 mars 2024
Karina
Séjour de 1 nuit en mars 2024
Réponse de Bernadette le 15 avr. 2024
Hi KarinaWow, thank you so much for providing us with a 5 out of 5 rating!We are looking forward to your next visit.Kind Regards
10/10 Excellent
Ed, St Louis
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ed
Séjour de 4 nuits en mars 2024
Réponse de 57 Hotel le 17 mars 2024
Hi Ed, Thank you for taking time to give us wonderful review. We are so glad you enjoy you stay with us and find out our amazing location. We wish to see you soon again. Warm regards,
8/10 Bien
Charles
Voyage d’affaires
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en mars 2024
Réponse de 57 Hotel le 12 mars 2024
Dear Charles, Thank you for taking time to give us review. We hope we will welcome you soon again. Warm regards,