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Avis sur ULTIQA Shearwater Resort

4.5 out of 5
ULTIQA Shearwater Resort
The Esplanade, Kings Beach, QLD

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 542 avis sur 1331." "
Note des voyageurs de 8 (Bien), d’après 529 avis sur 1331." "
Note des voyageurs de 6 (Satisfaisant), d’après 173 avis sur 1331." "
Note des voyageurs de 4 (Médiocre), d’après 63 avis sur 1331." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 1331." "

8,2/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Trish

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Shearwater Resort le 17 avr. 2024
Hi Trish,We're thrilled you enjoyed your stay at our resort.We hope to welcome you back soon!Warm regards Michaela - Front Desk

8/10 Bien

Emmalene

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Shearwater Resort le 29 mars 2024
Hi Emmalene,Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.Regards,Reception

8/10 Bien

Mitchell

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Shearwater Resort le 2 mars 2024
Hi Mitchell thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 Satisfaisant

Wayne

Voyage en famille
The room was tiny and over priced.
Séjour de 2 nuits en février 2024
Réponse de Shearwater Resort le 23 févr. 2024
We're sorry you had a disappointing stay. Your feedback helps us identify areas for improvement. Thank you for sharing. Kind Regards Jacob Reception

8/10 Bien

Tania

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We enjoyed our time at this resort. Breakfast could of been at least 2 bacon and 2 toast not just 1 of ea
Séjour de 4 nuits en février 2024
Réponse de Shearwater Resort le 13 févr. 2024
Hi Tania,We're glad you had a wonderful time at our resort. . Your feedback helps us identify areas for improvement. Thank you for sharing. We hope to welcome you back soon!

4/10 Médiocre

Mille

Séjour de 4 nuits en janvier 2024
Réponse de Shearwater Resort le 30 janv. 2024
Hi Millie,We apologize for falling short of your expectations. We appreciate your feedback and will strive to do better.Kind regards the Shearwater Resort Team

10/10 Excellent

Jolanta

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Shearwater Resort le 23 janv. 2024
We're delighted to hear that you had a fantastic experience at our resort. Thank you for sharing!

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Équipements
Excellent position - patrolled beach right across the road. Multiple dining options very close. Main street of Caloundra easy stroll.
Séjour de 5 nuits en décembre 2023
Réponse de Shearwater Resort le 23 janv. 2024
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

10/10 Excellent

Karen

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Shearwater Resort le 23 janv. 2024
We're thrilled you enjoyed your stay at our resort. We hope to welcome you back soon!

8/10 Bien

Stephen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Shearwater Resort le 23 janv. 2024
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 Satisfaisant

Kristy

Les points forts : Propreté
Great location, friendly staff, basic property facilities Wouldn’t bother with the breakfast inclusion which is from a café adjoining the building and was very average
Séjour de 5 nuits en novembre 2023
Réponse de Shearwater Resort le 12 nov. 2023
Hi Kristy,Your positive feedback made our day! we appreciate your review. Your feedback helps us identify areas for improvement. Thank you for sharing.

10/10 Excellent

Johannes

Les points forts : Propreté et infrastructures et conditions de l’hébergement
great allround stay with you .
Séjour de 7 nuits en octobre 2023
Réponse de Shearwater Resort le 29 oct. 2023
Hi Johannes,Your positive feedback made our day! We're glad you had a wonderful time at our resort

8/10 Bien

Dee

Voyage en couple
Les points forts : Propreté et équipements
The positives to the property is good secure parking, its in walking distance to the beach and restaurants. The small resort incudes a gym, spa, pool and sauna. Foxtel tv. Staff friendly and helpful. The negatives some wear and tear on items in room/gym needs maintenance. The room bath spa very small. The bed mattress very uncomfortable feeling the springs. And the games room needing coins to use. No phone in room to contact front desk. The resort hotel on entry always looked clean and has a fresh scent in the air.
Séjour de 5 nuits en octobre 2023
Réponse de Shearwater Resort le 26 oct. 2023
Hi Dee,Thank you for your kind words! We're thrilled you enjoyed your stay at our resort. We take your feedback seriously and will work to improve.

8/10 Bien

Dusan

Les points forts : Propreté
We liked the ocean view. The doors were closing loudly. The room wasn't cleaned properly, there was too much dust behind the bed tables and TV. The bed base was old and stained.
Séjour de 3 nuits en octobre 2023
Réponse de Shearwater Resort le 18 oct. 2023
Thank you for taking the time to share your feedback. We're truly sorry to hear that our service did not meet your expectations. Please know that we are taking your concerns seriously and investigating fully as we are committed to improving. Kind regards Shearwater Resort

4/10 Médiocre

Leeseng

Voyage en famille
close to the beach, great location The rooms and pillow cases smelt like sweat -unsure if they had changed the cases or linen..mattress worn out, uncomfortable and not level where there was 2 singles making up king size bed Could include coffee/juice with the breakfast voucher
Séjour de 2 nuits en septembre 2023
Réponse de Shearwater Resort le 29 sept. 2023
Hi Leeseng we apologize for falling short of your expectations. We appreciate your feedback and will strive to do better.

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Check in very easy. View was amazing.
Séjour de 3 nuits en septembre 2023
Réponse de Shearwater Resort le 29 sept. 2023
Hi Julie your positive feedback made our day! We're glad you had a wonderful time at our resort

8/10 Bien

Natalie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice and close to restaurants and beach. Loved the included daily breakfast.
Séjour de 3 nuits en septembre 2023
Réponse de Shearwater Resort le 22 sept. 2023
Hi Natalie thank you for your kind words! We're thrilled you enjoyed your stay at our resort.

10/10 Excellent

Toni

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was in great shape, room was beautiful and the view was stunning. Staff were extremely welcoming and helpful. Will definitely be back!
Séjour de 2 nuits en août 2023
Réponse de Shearwater Resort le 31 août 2023
Hello Toni, thank you for your amazing compliment. We are so happy to hear that you enjoyed your stay and we cant wait to welcome you back to Ultiqa Shearwater Resort.

10/10 Excellent

Brenda

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy walking to restaurants and beach. Very relaxing.
Séjour de 5 nuits en août 2023
Réponse de Shearwater Resort le 25 août 2023
Hi Brenda thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

8/10 Bien

Charles

Voyage en couple
Les points forts : Propreté et équipements
Great location to parks and walks. Unit well stocked, good washing machine and dryer. Roomy and quiet. Ventilation in bathroom needs to be improved- there was none. A sign to indicate unit would be serviced mid through stay would have useful as the sign said in highlighted words that it wouldnt be serviced! Found a coffee machine deep down in cupboard on 7th day(last day) maybe better up on kitchen bench? Overal a good place and nice breakfasts!
Séjour de 7 nuits en août 2023
Réponse de Shearwater Resort le 24 août 2023
Thank you for your kind words! We're thrilled you enjoyed your stay at our resort. We appreciate your feedback and will strive to do better

8/10 Bien

Danielle

Les points forts : Propreté
Close to beach, great walking baths and not far to town centre.
Séjour de 3 nuits en août 2023
Réponse de Shearwater Resort le 18 août 2023
Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Excellent

Damon

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Really good location friendly staff Thank you
Séjour de 11 nuits en juillet 2023
Réponse de Shearwater Resort le 4 août 2023
We're delighted to hear that you had a fantastic experience at our resort. Thank you for sharing!

4/10 Médiocre

Keryn

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dated and overpriced. Wouldn’t stay here again.
Séjour de 5 nuits en juillet 2023
Réponse de Shearwater Resort le 31 juil. 2023
Thank you for your feedback. We're sorry to hear about your experience. We take your feedback seriously and will work to improve

10/10 Excellent

Grant

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Central location
Séjour de 3 nuits en juillet 2023
Réponse de Shearwater Resort le 29 juil. 2023
Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Excellent

Michael

Séjour de 5 nuits en juin 2023
Réponse de Shearwater Resort le 13 août 2023
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 Satisfaisant

Raelene

Les points faibles : Propreté
close to the beach and restaurants..
Room was not clean enough to my standard. Furniture was sparce and dated. The coffee machine still had a previous guests pod in t, and the drip tray was filthy. Service was weekly, yet on check in the receptionist said every5 days and if you run out of detergent etc just ask the service team. which I did and they declined!! Weekly service took 10 mins, i was in the room at the time. bedsheets were changed, no vacuuming, no dusting, no mopping. there was however a lot of room deodorizer to mask the awful drain smell. Buy a scented candle or diffuser if you stay here, it will make the room a little more pleasant.
Séjour de 16 nuits en juin 2023
Réponse de Shearwater Resort le 25 juil. 2023
We apologise for the inconvenience caused . Your feedback helps us identify areas for improvement. Thank you for sharing.

8/10 Bien

Charro

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This was a great stay, room was modern enough kids loved the spa and pool. Breakfast included was beyond expectations. Italian restaurant down stars was fresh, authentic and good family price. We will be back.
Séjour de 2 nuits en juin 2023
Réponse de Shearwater Resort le 25 juil. 2023
Thank you for taking the time to provide a review. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Excellent

Kristen

Séjour de 2 nuits en juin 2023
Réponse de Shearwater Resort le 29 juil. 2023
. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Excellent

Lorraine

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juin 2023
Réponse de Shearwater Resort le 29 juil. 2023
. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Excellent

Warren

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Always a pleasure to stay here. The views are spectacular and everything you need is close by. So many amazing beach walks too.
Séjour de 6 nuits en mai 2023
Réponse de Shearwater Resort le 25 juil. 2023
We appreciate your review and are thrilled to have exceeded your expectations. We hope to welcome you back soon

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Complementary Breakfast did not include tea or coffee. Not the norm in Australia!!
Séjour de 3 nuits en mai 2023

10/10 Excellent

Joanne

Séjour de 2 nuits en avril 2023

8/10 Bien

Noel

Les points forts : Propreté
Séjour de 2 nuits en mai 2023

8/10 Bien

Kitch

Les points forts : Propreté et confort de la chambre
Great stay except
Everything was great except 2 things. 1) The hair dryer in the bathroom had serious damage and exposed wires which sparked and was located next to the sink. Serious safety issue that could have resulted in an injury. These should be checked prior to allowing guests entry and any safety issues resolved. Would assume some type of cleaning check list with a call to maintenance to resolve any outstanding issues. I advised the front desk who had the issue resolved but could have resulted in an electric shock. 2) TV remote was not present and could not use the TV for a day/night.
Séjour de 2 nuits en avril 2023

10/10 Excellent

Louise

Séjour de 2 nuits en avril 2023

6/10 Satisfaisant

Krysten

Voyage en famille
Les points forts : Propreté
Hi the stay was really good, the staff were lovely and we loved the complimentary breaky also, easy access( our lock on the door ran out of battery at one stage so we had to get the battery changed and lucky this did not happen late at night) the dor also was not locking properly either. The kids loved the game room and pool. The location was just in the most perfect spot as everything was walking distance to the shops/beach/parks etc, . Where we stayed we didn’t really like how we had to also share our back area with our neighbour. It felt like we had no privacy and I have never stayed at a place like that before and having kids it’s a bit hard to keep them quiet when all they want to do is be kids and play outside. My partner even walked out and was on the phone at one stage and the person next to us was extremely rude and told him to be quiet and waved him away, so it made us not want to go outside at all. There also wasn’t enough towels provided and the fans and drains did not work in the bathroom or toilet and when you have kids that’s kind of a big must as both get used quite a lot.
Séjour de 5 nuits en avril 2023

10/10 Excellent

Benjamin

Voyage en couple
Les points forts : Propreté et équipements
Amazing place to stay, staff friendly, place clean and so close to the beach along with restaurants and take out options. Parklands across the road and such a nice area and not too busy
Séjour de 3 nuits en avril 2023

10/10 Excellent

Cassie

Séjour de 4 nuits en avril 2023

2/10 Horrible

Peter

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Location is unbeatable - amazing views and walking distance to shops etc. Amenities and proximity to dining options is optimal. Checkin was less than satisfactory, room wasn’t as ordered (not the extra bedding ordered, lady on desk was rude - understand was fully booked and public holiday but paid a lot and shouldn’t be treated so terribly, assume some of rental was paid to staff to work on public holiday). Dishes with visible crud, so had to wash all dishes, Aircon in bedroom didn’t work (only heated - googled model and is a heating unit - unnecessary in QLD), carpet in bedroom was wet on entry and room smelt mouldy. Dishwasher kept sending out alarm at 3 am so as long weekend only option was my option of disconnecting.
Séjour de 3 nuits en avril 2023

10/10 Excellent

Kim

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Proximity to the beach etc..
Séjour de 3 nuits en mars 2023
Réponse de Shearwater Resort le 7 mai 2024
Hi Kim,Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.Regards Michaela - Front Desk

8/10 Bien

LEANNE

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2023

10/10 Excellent

Philip

We loved the service and the apartment. Excellent front room service, with a warm smile.
Séjour de 2 nuits en février 2023

10/10 Excellent

Karen

Les points forts : Propreté et confort de la chambre
Fantastic
Fantastic Been here a few times now snd love the location, view, room and the staff. Breakfast is excellent.
Séjour de 2 nuits en février 2023

10/10 Excellent

mitchum

Voyage en famille
Les points forts : Propreté et confort de la chambre
Great location, the staff were friendly and the room was updated and comfortable with an awesome view of Kings Beach.
Séjour de 2 nuits en février 2023

8/10 Bien

Caron

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great location, nice views, easy check in! Loved Kings Beach.
Séjour de 2 nuits en février 2023

10/10 Excellent

Annette

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Location, great walking, great restaurants & cafes to choose from.

8/10 Bien

Kris

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great spot friendly staff - the lady on reception with the tats was great 😊
Séjour de 3 nuits en janvier 2023

10/10 Excellent

Asle

Voyage en famille
Les points forts : Propreté et confort de la chambre
Vårt førstevalg på The Sunshine coast
Et herlig sted med en fantastisk beliggenhet rett ved stranden, parken med gratis griller, toaletter og dusjer. Restauranten Dom med god vin og mat er et must. Frokosten er god og alt var helt supert.
Sunshine Coast
Our Beach at Kings Beach
Our choice to stay!
Séjour de 2 nuits en janvier 2023

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location, studio had everything needed. Beautiful view. Highly recommend.

8/10 Bien

Kim