Avis
9,0
Merveilleux
8,6/10
Propreté
8,4/10
Personnel et service
8,6/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
19 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2023
Réponse de Malcolm Craig Manager le 20 déc. 2023
Thanks Tina, Your welcome anytime, Happy Christmas. Regards Malcolm Craig Manager
10/10 Excellent
CAMERON
Voyage en famille
10 déc. 2023
Les points forts : Propreté et confort de la chambre
Ocean views
CAMERON
Séjour de 7 nuits en décembre 2023
Réponse de Malcolm Craig Manager le 11 déc. 2023
Thank you Cameron for this lovely review. So glad you loved apartment 11 its only recently been added to the Holiday Rental Pool. Hope we see you again soon Regards Malcolm Craig Manager
10/10 Excellent
Madelene
9 déc. 2023
Madelene
Séjour de 7 nuits en décembre 2023
Réponse de Malcolm Craig Manager le 22 févr. 2024
Hi Madelene for this great review, Sorry about the delay in responding. Was not aware it was here. Hope to see you again. Malcolm Craig Manager
10/10 Excellent
Rannay
3 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Rannay
Séjour de 8 nuits en novembre 2023
Réponse de Malcolm Craig Manager le 11 déc. 2023
Thank you for thisa great review Rannay. So happy you loved apartment 2. Have a great Christmas ands get back here real soon. Regards Malcolm Craig Manager
10/10 Excellent
Matthew
Voyage en famille
10 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Matthew
Séjour de 7 nuits en octobre 2023
Réponse de Malcolm Craig Manager le 11 nov. 2023
Hi Matthew, Thank you for sharing your thoughts, exspecially since they were all fantastic. Apartment 2 has only recently been refurbised and returned to the holiday rental pool and we are extremely grateful for your response. Hope to see you here again soon. Regards Malcolm Craig Manager
10/10 Excellent
Madonna
Voyage en famille, Voyage en couple
5 nov. 2023
Les points forts : Propreté et équipements
Madonna
Séjour de 2 nuits en novembre 2023
Réponse de Malcolm Craig Manager le 6 nov. 2023
Thank you for taking the time and for giving us a great review Madonna, Hopefully you will be back again soon Regards Malcolm Manager
10/10 Excellent
Jason
16 oct. 2023
Les points forts : Propreté
Jason
Séjour de 3 nuits en octobre 2023
Réponse de Malcolm Craig Manager le 24 oct. 2023
Hey Jason, Thank you for this lovely review. We hope to see you and your family here again soon. Regards Malcolm Craig Manager
8/10 Bien
Barbara
Voyage en famille
16 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Barbara
Séjour de 7 nuits en octobre 2023
Réponse de Malcolm Craig Manager le 17 oct. 2023
Hey Barbara, Happy to have you and your relatives from Poland here with us for the week. I'd be ecstatic if you rated us 5, but happy with hapy. Regards Malcolm Craig Manager
8/10 Bien
Elizabeth
Voyage en famille
11 oct. 2023
Elizabeth
Séjour de 5 nuits en octobre 2023
Réponse de M Craig Manager le 12 oct. 2023
Thank you Elizabeth for this review, see you next time. Regards Malcolm Manager
10/10 Excellent
Amii
27 sept. 2023
Amii
Séjour de 4 nuits en septembre 2023
Réponse de Malcolm Craig Manager le 24 oct. 2023
Thank you for this lovely review Amii, we hope to see you here again soon. Regards Malcolm Craig Manager
10/10 Excellent
Krystal
Voyage en famille avec de jeunes enfants
19 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Krystal
Séjour de 4 nuits en septembre 2023
Réponse de M Craig Manager le 20 sept. 2023
Hi Krystal, Thank you so much for taking the time to leave this lovely review. We hope to see you here again soon. Regards Malcolm Craig Manager
10/10 Excellent
Lara
Voyage en groupe
15 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lara
Séjour de 4 nuits en septembre 2023
Réponse de Malcolm Craig Manager le 16 sept. 2023
Hey Lara,It was a pleasure having you and your family stay with us. Yes the apartment you stayed in is waiting for the lounge to be replaced. We look forward to welcoming you all again. Regards Malcolm Craig Manager
10/10 Excellent
Warren
Voyage en famille
1 sept. 2023
Les points forts : Propreté et confort de la chambre
Warren
Séjour de 9 nuits en août 2023
Réponse de M Craig Manager le 1 sept. 2023
Warren, you are a gentleman, and it was a pleasure having you and your family stay with us. Hopefully we see you again soon. Warmest Regards Malcolm Craig Manager
10/10 Excellent
Justin
Voyage en famille avec de jeunes enfants
7 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Justin
Séjour de 7 nuits en juillet 2023
Réponse de Malcolm Craig Manager le 17 août 2023
Thank you Justin for this lovely review. Hopefully you and your family will return soon. Regards Malcolm Craig Manager
10/10 Excellent
Nikki
Voyage en famille avec de jeunes enfants
1 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nikki
Séjour de 2 nuits en juillet 2023
Réponse de Malcolm Craig Manager le 1 août 2023
Hi Nikki, Thanks for the great review and for choosing Merrima Court Holidays. Hopefully we see you again soon. Regards Malcolm Craig Manager
8/10 Bien
Timo
Voyage en famille
9 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Timo
Réponse de Malcolm Craig Manager le 10 juil. 2023
Thank you for the review Timo, Funny how Expedia rate my response time to guests reviews and mine shows as great, my average is less than 11 hours. I have tried to get Wotif customer service officers to get my Market Manager to phone me to help stop a Wotif Overseas Location Officer from stealing 220.00 from me and I've now waited 4 days. I wish I could rate them. They are hopeless. Hope to see you again. Regards Malcolm Craig
10/10 Excellent
Paul
Voyage avec des animaux de compagnie, Voyage en couple
18 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en juin 2023
Réponse de M Craig Manager le 19 juin 2023
Hi Paul, Thanks for this lovely review. The aeriel was the problem with the TV. Hope we see you back here soon. Regards Malcolm Craig Manager
10/10 Excellent
Judith
Voyage en famille
12 juin 2023
Les points forts : Propreté et confort de la chambre
We’ll be back
Judith
Séjour de 5 nuits en juin 2023
Réponse de Malcolm Craig Manager le 13 juin 2023
Hi Judith, Wow, what can I say? What a wonderful review, complete with pictures!. I don't often see that in reviews. Sincerly hope we have you and your family back again soon. Regards Malcolm Craig Manager
10/10 Excellent
Garry
Voyage en couple
5 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Garry
Séjour de 3 nuits en juin 2023
Réponse de M Craig Manager le 6 juin 2023
Hi Garry, Thanks for the review, it was a pleasure having you stay with us and thanks for leaving the apartment so neat. Regards Malcolm Craig Manager
10/10 Excellent
Keeraya
28 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Keeraya
Réponse de M Craig Manager le 29 mai 2023
Thank you for this lovely review Keeraya, I hope to see you again soon Regards Malcolm Manager
10/10 Excellent
DONALD
16 mai 2023
Les points forts : Propreté et confort de la chambre
Excellent
DONALD
Séjour de 5 nuits en mai 2023
Réponse de Malcolm Craig Manager le 17 mai 2023
Donald, what can I say after your comments, except, Thank You for this great review. Very glad you got home to Port Macquarie ok and we look forward to having you back here again soon. Regards Malcolm Craig Manager
8/10 Bien
Ken
13 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ken
Séjour de 6 nuits en mai 2023
Réponse de Malcolm Craig Manager le 16 mai 2023
Thanks Ken for the review, Lovely having you stay with us, hopefully you'll be back soon. Regards Malcolm Manager
10/10 Excellent
Ada
Voyage en groupe
2 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ada
Séjour de 4 nuits en avril 2023
Réponse de Malcolm Manager le 5 mai 2023
Hello Ada, Thank you for this great review. I guess it takes awhile for people to really get to know each other. Yes, your friends let you down, but at least now you know. You have been lovely and are welcome any time. Warmest Regards Malclom Manager
10/10 Excellent
Katherine
1 mai 2023
Katherine
Séjour de 3 nuits en avril 2023
Réponse de M Craig Manager le 29 mai 2023
Thank you for this lovely review Katherine, hope to see you again soon Regards Malcolm Manager
8/10 Bien
Geoff
23 avr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Geoff
Séjour de 1 nuit en avril 2023
Réponse de Malcolm Craig Manager le 16 mai 2023
Thanks Geoff for the review, Lovely having you stay with us.
8/10 Bien
Tony
Voyage d’affaires
2 avr. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tony
Séjour de 2 nuits en mars 2023
Réponse de Malcolm Craig Manager le 2 avr. 2023
Thank you Tony, Feel a bit dated myselfs sometimes. Regards Malcolm Craig Manager
8/10 Bien
Andrew
Voyage en couple
19 mars 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en mars 2023
Réponse de Malcolm Craig Manager le 29 mars 2023
Hi Andrew,Thanks for the review. Regards Malcolm Craig Manager
10/10 Excellent
Chia Ling
13 févr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Chia Ling
Séjour de 4 nuits en février 2023
Réponse de Malcolm Craig Manager le 29 mars 2023
Thank you very much for this lovely review. We hope to have you here again. Regards Malcolm Craig Manager
10/10 Excellent
Rhiannon
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
30 sept. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rhiannon
Séjour de 2 nuits en septembre 2022
Réponse de M Craig Manager le 1 oct. 2022
Thank you Rhiannon for this great review. Yes the renderer is scheduled to be here on the 8th. Cant wait.Regards Malcolm Craig Manager
10/10 Excellent
Nicole
Voyage en famille avec de jeunes enfants, Voyage en famille
21 sept. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nicole
Séjour de 4 nuits en septembre 2022
Réponse de Malcolm Craig le 23 sept. 2022
Thank you Nicole, it was a pleasure you and your family stay with us. Regards Malcolm Craig Manager
8/10 Bien
Stacey
Voyage en famille
6 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stacey
Séjour de 2 nuits en juillet 2022
Réponse de Malcolm Manager le 7 juil. 2022
Hi Stacey, Thanks for staying here and posting this review
10/10 Excellent
Amanda
Voyage en groupe, Voyage avec des animaux de compagnie
2 juin 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amanda
Séjour de 2 nuits en mai 2022
Réponse de Malcolm Craig Manager le 3 juin 2022
Hi Amanda, Thank you for the review and fine comments. It was a pleasure having you here. Thank you also for leaving the apartment in such a tidy fashion. I still think you pulled the wool over my eyes though. I'm sure that was a small pony you had as a pet. Such a nice pony though. We do have a size limit, so its lucky he was so lovely. Regards Malcolm Craig Manager
8/10 Bien
Brian
11 avr. 2022
Brian
Séjour de 4 nuits en avril 2022
10/10 Excellent
Voyageur vérifié
Voyage en famille
22 sept. 2021
Les points forts : Propreté et confort de la chambre
Awesome
Voyageur vérifié
Séjour de 2 nuits en septembre 2021
Réponse de Malcolm Craig Manager le 22 sept. 2021
Sorry you didn't leave your name, so that i could thank you personally, however, many thanks, come back anytime. I could get used to being called awesome. Regards Malcolm Craig Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
17 juil. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en juillet 2021
Réponse de Malcolm Craig Manager le 18 juil. 2021
Thank you for this review. Hope you get back here soon. Regards Malcolm Craig Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
14 juin 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juin 2021
Réponse de Malcolm Craig Manager le 16 juin 2021
Thank you for your rating. Would thank you personally but you haven't left a name.
10/10 Excellent
Cameron
Voyage en famille
5 mai 2021
Les points forts : Propreté et confort de la chambre
Cameron
Séjour de 1 nuit en mai 2021
Réponse de Malcolm Craig Manager le 7 mai 2021
Cameron, Thank you so much for this great review. It makes the efforts we all put in worthwhile. We look forward to welcoming you back Regards Malcolm Craig Manager
10/10 Excellent
Mark
6 janv. 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mark
Séjour de 7 nuits en décembre 2020
Réponse de M Craig Manager le 13 janv. 2021
Thanks Mark. Always love reviews that score us 100%. Not for our sake, for yours. It means your holiday was everything you wanted and needed. Thanks for staying here. Regards Malcolm Craig Manager
2/10 Horrible
Voyageur vérifié
Voyage en famille
28 déc. 2020
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en décembre 2020
Réponse de Malcolm Craig Manager le 30 déc. 2020
Dear Reader, Please read other reviews about our property and see within those reviews, comments written that often recommend myself and my staff. However I will address the comments left in this review. I was awoken at 2.00am by another guest complaining about a loud diesel engine making a lot of noise. As 70% of Merrima Court's bedrooms are at the back of the apartments their windows face the reception and garage area. I heard the noise myself and said to the guest on the phone i would investigate. Our garage clearance is 2.0 Meters. Surfboards on the rack on the vehicle exceeded that height. No problem if they turned their engine off. I showed them how to work security on the lift and walked them to their apartment. The next morning the late arrival came to the office and said I had put them in a 2 bedroom apartment and they had paid for 3 bedrooms. Please understand that if i had made that error, the guest would have rang Expedia/Wotif and Expedia/Wotif would have found them alternative accommodation to equal or exceed what they had paid for if I couldn't provide to my guest what they had paid for. Expedia would have then debited that amount to my account. At this time of the year that could run into thousands of dollars. I reprinted the original booking, and showed the guest the mistake was hers, she had booked a 2 bedroom and paid for 4 guests. I didn't laugh at her. I was relieved the mistake was hers. She said the 7 would sleep anywhere within the apartment. To which I advised I couldn't allow that, my consideration was the fire safety rules and limits plus what the owners of the apartments allow. She said, they had other family around the area and that a couple of the kids could stay with them. To help this guest, I hired and paid for a rollout bed to allow the 5th person, legally allowed to stay within the apartment to have a bed. I had my partner, who manages our housekeeping take the rollout and place it in the apartment, Until I read this review I didn't know that there was nobody in the apartment when she took it up there. Thank God the review didn't say thousands of dollars of electrical equipment and jewelry was missing! We were just trying to help out. Wow. In todays sad Covid situation to believe any manager would laugh at a guest in a dilemma is unthinkable. I believe that was written for effect. My name is Malcolm Craig I am the Manager I am not anonymous.
8/10 Bien
EL, Brisbane
Voyage en famille
23 déc. 2020
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
EL
Séjour de 2 nuits en décembre 2020
Réponse de Malcolm Craig Manager le 24 déc. 2020
Thank you for this review and for staying at Merrima Court Holidays. We hope to see you again next time you visit the Sunshine Coast. Merry Christmas.
8/10 Bien
Voyageur vérifié
17 oct. 2020
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en octobre 2020
Réponse de M Craig Manager le 21 oct. 2020
Dear Anonymous, Could i ask you to consider in future leaving your name, that way any criticism can be investigated and improved on. Your current way helps no one and is a waste of time. Regards Malcolm Craig Manager
8/10 Bien
Voyageur vérifié
10 sept. 2020
Voyageur vérifié
Séjour de 1 nuit en septembre 2020
Réponse de Malcolm Craig Manager le 14 sept. 2020
Anonymous reviews in my opinion are a waste of time. They help no-one improve quality of service if there are shortcomings. Thank you for staying at Merrima Court Holidays. Regards Malcolm Craig Manager
10/10 Excellent
Merrick, Rosehill. NSW.
24 août 2020
Les points forts : Propreté et équipements
Merrick
Séjour de 7 nuits en août 2020
Réponse de Malcolm Craig Manager le 25 août 2020
Hi Merrick, Thanks for this fine review. We hope to have you stay with us again. Regards Malcolm Craig Manager
10/10 Excellent
Gheorghe
Voyage d’affaires
20 août 2020
Les points forts : Propreté et confort de la chambre
Gheorghe
Séjour de 4 nuits en août 2020
Réponse de Malcolm Manager le 21 août 2020
Thank you Gheorghe for this great review. We look forward to having you stay again with us soon. Regards Malcolm Craig Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
14 juil. 2020
Les points forts : Équipements
Voyageur vérifié
Séjour de 4 nuits en juillet 2020
Réponse de Malcolm Craig le 15 juil. 2020
Thank you for this fine review. As its anonymous I can't thank you personally, but maybe next time.
Regards
Malcolm Craig Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
23 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en octobre 2019
Réponse de Malcolm le 28 oct. 2019
Thank you
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
15 oct. 2019
Voyageur vérifié
Séjour de 7 nuits en septembre 2019
Réponse de Malcolm Craig Manager le 28 oct. 2019
Hi, When you book an apartment named, 3 Bedroom Limited View, Older style apartment, you expected a modern apartment with a great view? I really don't understand that! If you were happy next door, why didn't you rebook? I can only think its because the apartment you booked with us was so much cheaper, because it was a limited view and older style. You get what you pay for, My better apartment, with views and more modern sell for a higher price, surely thats logic. When you were on Expedia and saw different prices for different room types, for example 3 Bedroom Modern apartment with Ocean Views, you didn't think to book that to ensure a view? Sorry you weren't happy here. Sorry you blame me. Regards Malcolm Craig Manager
10/10 Excellent
D
7 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
D
Séjour de 5 nuits en septembre 2019
Réponse de Malcolm Craig Manager le 8 oct. 2019
Thank you for this fine review. Happy you enjoyed Merrima Court and my humor. Regards Malcolm Manager
10/10 Excellent
Elliot
20 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Summer in Winter
Elliot
Séjour de 3 nuits en juillet 2019
Réponse de Malcolm Craig le 22 juil. 2019
Hi Elliot, Thank you for staying at Merrima Court and thank you again for this fine review. Hopefully we will see you here again soon. Regards Malcolm Craig Manager
8/10 Bien
Curtis
27 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Curtis
Séjour de 5 nuits en juin 2019
Réponse de Malcolm le 29 juin 2019
Thank you for the review Curtis