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Avis sur Maple Tree Inn

3 out of 5
Maple Tree Inn
711 E El Camino Real, Sunnyvale, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 976 avis sur 1533." "
Note des voyageurs de 8 (Bien), d’après 397 avis sur 1533." "
Note des voyageurs de 6 (Satisfaisant), d’après 87 avis sur 1533." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1533." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 1533." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Jean-Michel

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Plutôt bien...
Motel calme bien situé sur El Camino Real... Chambre confortable, salle de sport plutôt bien tout comme le petit déjeuner, le tout à un prix competitif dans la Silicon Valley... Seul bémol mais de taille, pas de ménage ni de lit fait pendant les trois jours de notre séjour...
Séjour de 3 nuits en décembre 2023
Réponse de Lina le 11 déc. 2023
Greetings Jean,Thank you for taking the time to review our hotel. We hope to provide a 10 out of 10 experience the next time you visit.

10/10 Excellent

Emilie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de GSA le 21 août 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

Kuo-Chang

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Standing de l’hotel descendu au niveau Formule1
2 semaines complètes mais sans un seul jour de nettoyage de chambre. Les draps peuvent ètre changés mais on doit le faire soi-meme. L’excuse a été le Covid; mais il aurait été possible d’assurer un minimum… le petit déjeuner qui était excellent est maintenant réduit au minimum avec les mêmes seules crepes tous les jours. Moins bien qu’un Formule1 en France.
Séjour de 14 nuits en novembre 2021
Réponse de Charles E Julien le 3 mai 2022
Hello Kuo-Chang, Thank you for taking the time to write about your visit. It is the case that the housekeeping services at most hotels in the US have been reduced to the same standards we have adopted. We do hope to be able to return to our standard housekeeping services soon but we are waiting for the local government directives to make these adjustments. Until then. Warm regards,

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Super rapport qualité-prix. C'est agréable, propre et facile d'accès. Le petit dej pendant le covid n'est pas fou mais il a le mérite d'être disponible. C'est propre. Bon séjour.
Séjour de 2 nuits en novembre 2021
Réponse de AP le 24 nov. 2021
Merci beaucoup pour votre retour avisé. Nous espérons répondre à toutes les futures réservations dont vous pourriez avoir besoin dans la région. Passe une bonne journée!

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very convenient, everything at walking distance
Séjour de 2 nuits en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Maria,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Barry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place.
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Barry,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5, and had a great stay! I hope to welcome you back soon.

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice stay
Séjour de 1 nuit en mai 2024
Réponse de Lina le 20 mai 2024
Greetings Amanda,Thank you for taking the time to review our hotel. I am pleased to know you had a 5 out of 5 experience, it's our pleasure to host your stay at the Maple Tree Inn. I hope to welcome you back soon!

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful front staff, breakfast and everything else. Will be back.
Séjour de 1 nuit en mai 2024
Réponse de Lina le 20 mai 2024
Greetings Susan,Thank you for taking the time to review the Maple Tree Inn. I am pleased to know you had a wonderful visit and experience with our services and amenities. I certainly look forward to welcoming you back!

4/10 Médiocre

Jianhua

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The location is not bad, close to in&out. But the staff are pretty cold in my experience, they refused to offer extra quilt and just told me to use the blanket offered in the room which is extremely rough, i just felt i was not welcomed at all. My room was close to the lift, and it got really noisy in the first night, i suspected it was the ice maker that was making that noise during night, trust me, that was noise that will wake you up during night, it lasted like 20 mins. Overall, i would not recommend this place, and would not choose it again.
Séjour de 3 nuits en mai 2024
Réponse de .Lina le 21 mai 2024
Greetings Jianhua,Thank you for taking the time to review the Maple Tree Inn. Your feedback is very much appreciated and will be shared with our staff for improvements. I apologize if there might've been any miscommunication, we have extra blankets in every room under the TV in a drawer. I hope to have the opportunity to welcome you back and turn your experience around in a quieter location of the hotel.

10/10 Excellent

abel, Atwater

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay exceeded all our expectations. Will book again.
Séjour de 2 nuits en mai 2024
Réponse de Lina le 21 mai 2024
Greetings abel,Thank you for taking the time to review the Maple Tree Inn! I am pleased to know we exceeded your expectations and had a 5 out of 5 experience. We look forward to welcoming you back!

10/10 Excellent

Katie

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Broken ice machine, tv didn’t work
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Katie,Thank you for taking the time to review the Maple Tree Inn. Your feedback is appreciated and will be addressed with our maintenance team for improvements. I hope to welcome you back soon.

10/10 Excellent

BLANCA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were very nice and clean.
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings BLANCA,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

8/10 Bien

dominica

Séjour de 1 nuit en mai 2024
Réponse de Lina le 20 mai 2024
Greetings dominica,Thank you for taking the time to review the Maple Tree Inn. I hope we have the opportunity to welcome you back and host your stay again!

10/10 Excellent

Claudia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Claudia,Thank you for taking the time to review the Maple Tree Inn! I am pleased to know you had a 5 out of 5 experience, I hope to welcome you back soon!

8/10 Bien

Trung

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was dated and a bit noisy being next to the road. However, the room was nice and clean. The bed was comfortable, and the check in staff was friendly and helpful. Parking was also free, which is not the case for many hotels in this area.
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Trung,Thank you for taking the time to review the Maple Tree Inn. Your feedback is very much appreciated and will be shared with our staff for improvements. I hope to welcome you back and turn your experience around.

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exceeded expectations.
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Richard,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5 and we exceeded your expectations! I hope to welcome you back soon.

8/10 Bien

Glenn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
T
Séjour de 1 nuit en mai 2024

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like their breakfast.
Séjour de 6 nuits en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Tracy,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5, and you enjoyed our breakfast! I hope to welcome you back soon.

10/10 Excellent

Jithendra Reddy, Redmond

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was short stay here. There are various dining options near by. Will prefer to stay here in future
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Jithendra Reddy,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! We certainly look forward to welcoming you back!

6/10 Satisfaisant

Lulu

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Overall my stay was okay. The staff were cool but the hotel itself needs a deep cleaning, especiallythe carpet. Also, it was very loud, other guest doors banging so loud that you think someone is trying to break into the room. I can hear flushing, showing, and movements of other guests. If you are a light or even a medium sleeper, I would not sugguest as I don't consider myself one of those n I did not get a good night sleep with all the noises. Overall its a C to average stay.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Lina le 21 mai 2024
Greetings Megan,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Barry

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel for my needs!
Séjour de 1 nuit en avril 2024
Réponse de Lina le 21 mai 2024
Greetings Barry,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know you had an excellent experience with a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Angelina

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed the night on our way up from LA to Sonoma and it was the perfect pet-friendly, good value spot to rest after the long drive. Room was clean and comfortable and surprisingly quiet despite being located on the ground floor by an exit door. Breakfast and pool were a plus as well and close to plenty of stores and restaurants
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Angelina,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know it was a restful and quiet stay for you! I hope to welcome you back if you ever find yourself in the area.

6/10 Satisfaisant

Takashi

Voyage en famille
ホテルは全般的に古い。エレベーターは骨董品。ただ朝ご飯はおいしい。チェックインしたときにホテルの案内がほとんどなかった。そのため掃除の掃除は前日までに予約しておかないとダメなのは知らなくて、ちょっと困った。
Séjour de 3 nuits en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Takashi,Thank you for taking the time to review the Maple Tree Inn. Your feedback is very much appreciated and will be shared with our staff for improvements. I am pleased to know you enjoyed our breakfast, I hope to welcome you back and turn your experience around.

10/10 Excellent

David

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Older hotel that looks like it was built yesterday. Rooms were great, staff was very respectful as well as very helpful. Breakfast was very good. Brought our dog with us and they were very accommodating, even giving her a puppy bag. Would use this hotel again if we head back to Sunnyvale.
Séjour de 2 nuits en mai 2024
Réponse de Lina le 21 mai 2024
Greetings David,Thank you for taking the time to review the Maple Tree Inn. Your feedback is much appreciated and It was such a pleasure hosting you and your dog here, I am pleased to know your experience was a 10 out of 10! I hope to welcome you back soon.

10/10 Excellent

Jeffrey

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place.
Séjour de 1 nuit en mai 2024
Réponse de Lina le 21 mai 2024
Greetings Jeffrey,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Chia, Sacramento

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay
Séjour de 1 nuit en avril 2024
Réponse de Lina le 7 mai 2024
Greetings Chia,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to hear you had a great stay! I hope to welcome you back soon!

10/10 Excellent

sneha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Lina le 8 mai 2024
Greetings sneha,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to know your experience was a 5 out of 5. I hope to welcome you back soon!

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious,clean rooms. Staff was very good.Breakfast was good as well
Séjour de 1 nuit en avril 2024

10/10 Excellent

joan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice employees. Good breakfast.
Séjour de 4 nuits en avril 2024
Réponse de Lina le 7 mai 2024
Greetings joan,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to know you enjoyed our services and amenities! I hope to welcome you back soon!

8/10 Bien

Jemma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Heloisa

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
I had a very rude employee doing check-in. She could explain nicely that she was facing an issue with her system, but she was rude because it was my fault that I wanted to check in while she had a problem. Just apologize to the client and ask nicely to come back later. Another woman was trying to be nice, while the younger one was the one who was rude.
Séjour de 1 nuit en mai 2024
Réponse de Lina le 4 mai 2024
Greetings Heloisa,Thank you for taking the time to review our hotel. I sincerely apologize for the experience you encountered at the Maple Tree Inn. We strive to provide excellent services and I am saddened to know that we have fallen short of that standard. I hope that we have the opportunity to turn your experience around in the future!

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant staff clean hotel.
Séjour de 1 nuit en mai 2024
Réponse de Lina le 4 mai 2024
Greetings Stephen,Thank you for taking the time to review our hotel. I am pleased to know you had a pleasant staff experience here, I hope to welcome you back soon!

10/10 Excellent

John

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was great and the breakfast was better than most with scrambled eggs pancakes and sausage. The room AC did not have a fan only mode and would cycle frequently throughout the night.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Arcelia, orting

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean nice place to stay. Will be back again!
Séjour de 1 nuit en avril 2024
Réponse de Lina le 1 mai 2024
Greetings Arcelia,Thank you for taking the time to review our hotel. I am pleased to know you will be back again, we look forward to welcoming you back!

10/10 Excellent

Brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay, comfortable bed and good location
Séjour de 1 nuit en avril 2024
Réponse de Lina le 1 mai 2024
Greetings Brad,Thank you for taking the time to review our hotel. I am happy to know you had a comfortable stay! I hope to welcome you back soon!

8/10 Bien

Beverly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Lina le 1 mai 2024
Greetings Beverly,Thank you for taking the time to review our hotel! I hope to welcome you back soon!

10/10 Excellent

Betsy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked it
Séjour de 1 nuit en avril 2024
Réponse de Lina le 1 mai 2024
Greetings Betsy,Thank you for taking the time to review our hotel. I am pleased to know you like your stay and it was a 5 out of 5 experience! I hope to welcome you back soon!

8/10 Bien

Philip

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good for short period of staying.
Séjour de 1 nuit en janvier 2024
Réponse de Lina le 27 avr. 2024
Greetings Philip,Thank you for taking the time to review our hotel. I am pleased to know you had a good stay with us. I hope to welcome you back soon!

10/10 Excellent

Gordon, clovis

Les points forts : Infrastructures et conditions de l’hébergement
Price is good. Close to conference site.
Séjour de 1 nuit en avril 2024
Réponse de Lina le 27 avr. 2024
Greeting Gordon,Thank you for taking the time to review our hotel. I am pleased to know our location was close to your conference site. I hope to welcome you back soon!

10/10 Excellent

manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Lina le 28 avr. 2024
Greetings manuel,Thank you for taking the time to review our hotel. I hope to welcome you back soon!

10/10 Excellent

Rick

Séjour de 1 nuit en avril 2024
Réponse de Lina le 24 avr. 2024
Greetings Rick,Thank you for taking the time to review our hotel. I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon!

4/10 Médiocre

Juan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Lina le 24 avr. 2024
Greetings Juan,Thank you for taking the time to review our hotel, I hope to welcome you back soon and turn your experience around!

10/10 Excellent

alan

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good breakfast
Séjour de 1 nuit en avril 2024
Réponse de Lina le 24 avr. 2024
Greetings alan,Thank you for taking the time to review our hotel, I am pleased to know your stay was a 5 out of 5 experience! I hope to welcome you back soon!

10/10 Excellent

Lea marie

Séjour de 1 nuit en avril 2024
Réponse de Lina le 21 mai 2024
Greetings Lea Marie,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

William, San Francisco

Séjour de 3 nuits en avril 2024
Réponse de Lina le 21 mai 2024
Greetings William,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Jess

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay here about every other month and it's always wonderful you can't beat the amenities are awesome and staff are great. No onsite dining but there's free breakfast. I love this hotel.
Réponse de Lina le 21 avr. 2024
Greetings Jess,Thank you for taking the time to review our hotel! I am pleased to know your experience here is always wonderful, our amenities are certainly a favorite with our returned guests! We look forward to hosting your next stay here!

2/10 Horrible

Shay, Cleveland

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beddddddd!!!!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Elizabeth

Séjour de 1 nuit en avril 2024
Réponse de Lina le 21 mai 2024
Greetings Elizabeth,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

8/10 Bien

Bruno

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ve stayed on this hotel for several times. It has a good cost benefit. The reason I don’t give a 5 star is twofold: first, the amount of plastic wasted at breakfast time is huge. Plastic forks, knifes, spoons, juice cups, plastic wraps for forks and knifes, and spoons, and it keeps going. That should not be acceptable. Buy a big dishwasher like many hotels do. I’d be happy to pay a little more. Many would do too. Second, the room doors make too much noise when shutting. It sounds like people are slamming the doors but they’re not. They’re just too loud and disturbing.
Séjour de 3 nuits en avril 2024
Réponse de Lina le 24 avr. 2024
Greetings Bruno,Thank you for taking the time to review our hotel, your feedback is appreciated and will be shared for improvements! I hope to welcome you back soon and turn your experience around.