Extérieur

Avis sur The Bristol By Magnuson Worldwide

2.5 out of 5

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 259 avis sur 540." "
Note des voyageurs de 8 (Bien), d’après 186 avis sur 540." "
Note des voyageurs de 6 (Satisfaisant), d’après 59 avis sur 540." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 540." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 540." "

9,0/10

Propreté

9,0/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Harbir

Séjour de 4 nuits en avril 2024
Réponse de General Manager le 17 mai 2024
Hi Harbir!Thank you so much for staying with us and taking the time to give us such a great review! We are glad you enjoyed your stay and look forward to seeing you next time you are in Steamboat.Sincerely,Geoff

10/10 Excellent

Andrea

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a great little spot! Convenient to everything you’d need and very helpful friendly staff!
Séjour de 1 nuit en avril 2024
Réponse de Bristol Staff le 23 avr. 2024
Hello Andrea, We are so glad you enjoyed your stay! We hope to see you the next time you are in Steamboat. Thank you, Haylee and The Bristol Staff

8/10 Bien

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very tight and had inadequate surfaces for organizing. Heater was difficult to adjust. Staff was great and location is awesome. Would come back.
Séjour de 4 nuits en février 2024
Réponse de Bristol Staff le 23 avr. 2024
Hello Charles, We are glad you enjoyed your stay with us! We understand your concerns and hope the next time you stay with us we can be of assistance. Thank you, Haylee and The Bristol Staff

10/10 Excellent

melissa, cary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thank you so much for being so friendly and polite and helpful. You made the end of a hectic trip so much nicer. Love the Bristol and will be sure to return!
Séjour de 1 nuit en mars 2024
Réponse de Bristol Staff le 6 mars 2024
Hello Melissa, We are so happy that you enjoyed your recent stay with us. We hope the next time you visit The Boat you come and stay with us again!Thank you, Haylee and The Bristol Staff

6/10 Satisfaisant

Steven

Voyage en famille
Les points forts : Propreté et personnel et service
Very small rooms, difficult to see on website. Heating was difficult to use. Kept window open during very cold weather to compensate. Staff was very nice, but expect accommodations to be comparable to a very old building.
Séjour de 2 nuits en février 2024
Réponse de Bristol Staff le 3 mars 2024
Hello Steven, its unfortunate you had some issues with the heating we try and make it as transparent as possible and give our guests written directions. We would have loved to assist you while you were here. Thank you for your feedback!Haylee and The Bristol

10/10 Excellent

Janet, Littleton

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the manager Jeff and the staff were so helpful. I would stay here again - great loctation!!
Séjour de 3 nuits en février 2024
Réponse de Bristol Staff le 11 févr. 2024
Hello Janet,We are so glad you enjoyed your stay with us. We hope the next time you're in town you come and visit us again. Thank you,Haylee and The Bristol Staff

8/10 Bien

Jazmine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cozy in Town
The hotel was welcoming and comfortable. I absolutely loved our room, two rooms separated by a jack and Jill bathroom. We just wished the hot tub was working. The employees were very friendly and helpful. Definitely want to stay again next winter
Séjour de 3 nuits en février 2024
Réponse de General Manager le 6 févr. 2024
Hi Jazmine,Thank you so much for staying with us and taking the time to write such a great review! We apologize about the inconvenience with the hot tub, we have had it repaired and should have it running next time you come to visit.Sincerely,Geoff Kuhnhausen

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 6 févr. 2024
Hi Michelle,Thank you so much for staying with us and taking the time to give us the nice review! We hope to see you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Nice staff, good location, more cleaning skills
We stayed in the Heritage Suit which is facing the from Grand Ave. So if your bothered by road noice it's not for you as well as right at the top of the stairs and everyone coming and going whether drunk or not we hear everything. The tub in the room was not clean enough to take a bath. Asked twice for it to be scrubbed on the walls and they said they did it but they did not because the very mark my finger made checking how clean it was (skin and hard water rolled up) was still there. So was pretty disappointed that I could r take a bath which is one of the reasons I chose that room. It's an ok place. Likely won't stay again. Location is convenient to walking downtown for sure. That was probably our only preferred thing about staying there. Staff was also nice.
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 30 janv. 2024
Thank you for staying with us at The Bristol! We truly appreciate the feedback and I am sorry about the issues that you had with noise. We do strive to ensure that the rooms are properly cleaned for every guest and I am very sorry that we did not have it properly cleaned for your stay. I feel even worse that we did not get it resolved after it was brought to our attention. I will be addressing both issues with the entire staff to help ensure it does not happen again. Please let me know if you would like to discuss your experience further. We do hope that you you visit us again in the future.Sincerely,Geoff Kuhnhausen

10/10 Excellent

Deborah L, Corpus Christi

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Location is awesome.
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 30 janv. 2024
Hi Deborah,Thank you for staying with us and taking the time to write such a nice review! We hope to see you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is super friendly and the location is perfect. It you like historic hotels with charm, this is the place.
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 26 janv. 2024
HI Stephen,Thank you so much for staying with us and taking the time to give us such an amazing review! We are glad you enjoyed your stay and look forward to seeing you next time you make it to Steamboat!Sincerely,Geoff Kuhnhausen

4/10 Médiocre

Ralph, Concord

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Pros: Friendly staff, great location in the town, comfortable beds. Cons: Seriously outdated bathrooms, very small rooms with no place to store clothes, paper thin doors creating sound issues. Finally, when fire alarm went off there were no staff present and security company did not answer phone creating unsafe situation.
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 20 janv. 2024
Hi Ralph, Thank you for staying with us and taking the time to write the review. We appreciate your feedback and will use it to find ways to improve our operations. I apologize for the inconvenience with the fire alarm and understand your concern about the security company not answering your phone call. I have spoken to the owner of the company and he assured me that he would find out why the call was unanswered and that he would make sure that it would not happen again. We have used them for many years and they have always been very responsive in the past.Sincerely,Geoff Kuhnhausen

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I cannot express enough how BEAUTIFUL The Bristol is. Parking was super convenient, right outside the doors. It was right downtown, so everything was easily walkable. One of the most highly recommended restaurants was actually right under/beside The Bristol (Mazzalo’s). The staff was so kind. The rooms are pretty small which was a little aggravating when it came to getting ready and having your suitcases laid out but it wasn’t that big of a deal. Just something to be aware of. Don’t be expecting a super spacious room. Only issue we had (and it wasn’t anything serious) was that we got all excited to use the hot tub after seeing it had the cutest little view of downtown, and it was FREEZING. Ha. Again - nothing serious. Just realize and enter with caution so you don’t polar plunge!
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 20 janv. 2024
Hi Ashley, Thank you so much for staying with us and taking the time to write such an amazing review! We apologize about the inconvenience with the hot tub. We have determined the issue and will have it repaired early next week. We hope to see you next time you are in Steamboat! There are a few larger suites and would be happy to assist with the reservation to ensure we get you a larger room for your next visit.Sincerely,Geoff Kuhnhausen

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Bristol is a perfect hotel for a couple or single traveler looking to enjoy the best of Steamboat. The location cannot be beat with a plethora of quality shopping and dining within walking distance. The hotel is very clean and quaint. The rooms are very clean and comfortable. The staff is very friendly and accommodating. The free bus system throughout town and up and back to the mountain is excellent. No need to have a car. I loved everything about The Bristol and would definitely make this my go to when I'm in Steamboat.
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 9 janv. 2024
Hi Peter,Thank you so much for staying with us and taking the time to write such a great review of the hotel! We are glad you enjoyed your stay and look forward to having you stay with us again in the future!Sincerely,Geoff Kuhnhausen

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hometown charm
So glad we chose the Bristol Hotel. Right in downtown, you’re close to restaurants, stores, and lots of things to do, plus you get the tre flavor of an authentic Western town with beauty and deep history. The hotel was comfy, cozy, quiet, and had everything we needed. The entire staff, from Hailey, to Jessica, to Jeff, to Cindy, were kind, helpful, and accommodating…no request was to big, and they treated us like family! I will definitely recommend this boutique hotel, with its rich history and wonderful staff, and plan to visit it on my next trip!
View at night with Howelson Hill Ski slopes behind the hotel.
Downtown, looking towards Steamboat Springs Ski Resort.
Sunrise view of Steamboat from our bedroom window.
Hot tub.
Séjour de 6 nuits en décembre 2023
Réponse de General Manager le 9 janv. 2024
Hi Deborah,Thank you so much for staying with us and taking the time to write such an amazing review with the great photos! We are glad you enjoyed your stay and look forward to seeing you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen

6/10 Satisfaisant

John, Loveland

Voyage en couple
Les points forts : Personnel et service
This hotel has location going for it, very convenient downtown and walkable to restaurants, bars, shopping. Great location. For the price paid, I expected a more upgraded hotel, it is getting a bit run down and not as clean as I expected. Eclectic and botique - yes. But they don't appear to be reinvesting in the condition of the facility to deliver a better experience for the price paid.
Séjour de 2 nuits en décembre 2023
Réponse de Bristol Staff le 7 janv. 2024
Hello John, Thank you for choosing to stay with us. Your feedback is highly appreciated. We value your opinion and strive to provide the best possible experience to all of our guests. Thank you again, Haylee and The Bristol Staff

10/10 Excellent

Louisa

Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 16 déc. 2023
Hi Louisa,Thank you so much for staying with us and taking the time to write such a great review! We are glad you enjoyed your stay and hope to see you again next time you are in Steamboat!Sincerely,Geoff Kuhnhausen

10/10 Excellent

Adamarys

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 16 déc. 2023
Hi Adamarys,Thank you so much for staying with us and giving us such a nice review! We are glad you enjoyed your stay and hope to see you again in the future!Sincerely,Geoff Kuhnhausen

8/10 Bien

Nicholas

Les points forts : Propreté, personnel et service, confort de la chambre
Needs updating. Great location.
The staff was very friendly and the hotel is perfectly located in town. Our king sized bed took up most of the room, which could really use some updating. The AC unit didnt seem to work. Overall, a nice stay but not ideal if the details matter to you.
Séjour de 1 nuit en novembre 2023
Réponse de Bristol Staff le 24 nov. 2023
Hello Nicholas,We are so glad that you enjoyed your stay with us here at The Bristol. We hope the next time you are in town you come and visit us again!Thank you,Haylee and The Bristol Staff

8/10 Bien

Shannon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location of this Hotel is amazing! We were a bit disappointed the hot tub was closed this stay, other then that it was great. The front desk staff was awesome and they had fresh coffee and delicious pastries in the mornings. This was our third visit and have booked it again in December.
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 31 oct. 2023
Hi Shannon,Thank you so much for coming back to see us and taking the time to write such a great review! We are sorry for the inconvenience with the hot tub, we have a few more improvements to complete and it will be better than ever when we see you in December! Sincerely,Geoff Kuhnhausen

10/10 Excellent

Bonnie

Séjour de 2 nuits en septembre 2023
Réponse de Bristol Staff le 23 oct. 2023
Hello Bonnie,We are glad you enjoyed your stay with us, we hope you come back to visit us again!Thank you, Haylee and The Bristol Staff

10/10 Excellent

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the location and the charm of The Bristol. Staff was friendly and helpful. Bed was super cozy and comfy. Loved that there is coffee and tea available all day. Didn't use the hot tub, but looked inviting. Walking along the Yampa River was wonderful. Definitely will come back.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 27 sept. 2023
Hi Elizabeth,Thank you so much for staying with us and taking the time to write such an amazing review! We are glad you enjoyed your stay and look forward to seeing you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen

8/10 Bien

MATT

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff helped with check-in. The hotel is perfectly set at the end of Main Street making walking the area very easy.
Séjour de 1 nuit en septembre 2023
Réponse de Bristol Staff le 18 sept. 2023
Hello Matt, We are so glad you enjoyed your stay with us. We hope the next time you are in town you come and visit us again!Thank you, Haylee and The Bristol Staff

8/10 Bien

Mary

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A small problem with their parking. Nearby restaurant patrons and workers in ale spots away from the hotel customers.
Séjour de 1 nuit en septembre 2023
Réponse de Bristol Staff le 17 sept. 2023
Hello Mary, We are so glad you enjoyed your stay with us! We apologize for the parking hiccup and we hope you come and visit us again. Thank you,Haylee and The Bristol Staff

4/10 Médiocre

Rose

Voyage en famille
Rooms and bathrooms were extremely small. Rooms and bathrooms were dirty.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 14 sept. 2023
Hi Rose,Thank you for staying with us and sharing your feedback. I sincerely apologize that you did not have a good experience staying with us. We can not do anything about the size of the room but we definitely have control of the cleanliness of the rooms and we strive to ensure that all of our rooms are thoroughly cleaned for every guest. I will be addressing this issue with our housekeeping staff. We hope that you will stay with us again. Please let me know if you would like to further discuss your experience. Sincerely,Geoff Kuhnhausen

8/10 Bien

Andreas

Les points forts : Personnel et service et confort de la chambre
The location is a perfect place. I am only sending this for your information. The place needs a little TLC and the lobby is a little dirty. The scones and coffee are great, and the staff was very friendly.
Séjour de 2 nuits en août 2023
Réponse de General Manager le 29 août 2023
HI Andreas!Thank you for staying with us and taking the time to write such a nice review! We appreciate your feedback and will definitely use it to improve our guests experience. I have instructed the housekeeping staff to preform a deep clean on all the common areas. We are glad you enjoyed your stay and hope to see you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen

10/10 Excellent

Ami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a fantastic time. The staff was incredible and super friendly. Our room was updated but still kept the charm off the building. And the scones were hot fresh and delish. Very nice touch from your basic continental breakfast
Séjour de 1 nuit en août 2023
Réponse de General Manager le 26 août 2023
Hi Ami!Thank you so much for staying with us and taking the time to write such an amazing review! We are glad you enjoyed your stay and hope to see you next time you are in town!Sincerely,Geoff Kuhnhausen

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dirty + decrepit hotel - look elsewhere
Dirty and decrepit hotel, in desperate need of a *very* deep clean and a massive facelift. Don't be tempted by the downtown Steamboat location — like others, I suggest staying in a nicer / cleaner hotel or condo by the ski area and making the short drive or bike ride into town. Specific issues with the hotel: - Dirty bathroom upon check-in, including a filthy bathroom floor (had not been cleaned). - Old / worn / stained toilet seat in desperate need of a replacement. - The shower flooded the bathroom each time it was used. We had to use the trash bin and ice bucket to hold the shower curtain in place. - Dozens of hairs from different people in the "clean" bedding. - We had a nightstand lamp that wasn't plugged in, with no outlet to plug it into. - Creaky couch and mattress. - Broken shades in the living room and sleeping area of our suite. - Unwelcoming, disinterested front desk staff. - They had "lost" one of the keys to our room, so we were only issued one key (despite needing two). No apology from the hotel staff for the inconvenience.
Séjour de 3 nuits en août 2023
Réponse de General Manager le 25 août 2023
Hi Anonymous,My sincerest apologies for your experience at the hotel. Your description of the room is completely unacceptable and not to our standards here at The Bristol. We have replaced the toilet seat that was faded from the housekeepers using a cleaner that contained bleach, Thank you for bringing that to our attention. The blinds in both rooms seemed to be working properly but I am sorry that you had difficulties. We have not had any previous guests use the ice bucket and trash can to hold the shower curtain in place but will look into ways that we can prevent water getting on the floor from the shower. I have ensured that both bedside lamps have been plugged in. There are several plugs in the bedroom and I apologize that you were not able to locate one. I have tightened the bedframe and inspected the couch but wasn't able to hear any squeaking other than the pullout twin frame. We will consider replacing it. I am very disappointed to hear about the condition of the bathroom floor and that you found "several peoples" hairs in the bedding. The floors should be swept and mopped every time it is cleaned and we replace comforters regularly and remake every bed with clean sheets between every stay with us. Our staff should have noticed the floors and hairs upon inspecting the room before checking you in and I am sorry we missed those issues. I have spoken with every member of the staff that worked during your stay as well as a very serious conversation with my house keeping staff about cleanliness and the importance of reporting maintence issues. I am surprised that you did not mention any of this to our staff and that you did not request to speak with me at any time before sharing your feedback. We take a lot of pride in our guest services and it is one of the most positively mentioned categories when receiving feedback and reviews from thousands of guests during my 4 years at the hotel. Not once has our staff been referred to as "unwelcome" or "disinterested" and I apologize if that is how you felt.We know we are not perfect but when a guest has an issue that is brought to our attention we try to go above and beyond to make things right. We have had several guests that stayed in the same room before you and after you that had a great experiences and left us very positive feedback and reviews. I have spoken with our Assistant General Manager Haylee and our Guest Service Agent that worked during your stay. They said that they had several interactions with you during your stay and at no time was anything brought to our attention. I apologize about the key situation. We have since made new keys for the room. Unfortunately sometimes guests do not return the keys at departure and we do not have an opportunity to replace them before another guest arrives the same day. Haylee mentioned that she did apologize for the inconvenience and offered to assist you get into the room if there was an issue with the key you were given. They also informed

8/10 Bien

Marc

Séjour de 1 nuit en août 2023
Réponse de Bristol Staff le 11 sept. 2023
Hello Marc,We are glad you enjoyed your stay with us! And hope you come and visit us again. Thank you, Haylee and The Bristol Staff

10/10 Excellent

Terecita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay
Overall we were really happy with our stay. The staff is top notch and friendly. Coffee and light breakfast was an awesome surprise. This is an older hotel in the heart of downtown where you can walk to many restaurants, shops, Yampa River.
Séjour de 2 nuits en août 2023
Réponse de Bristol Staff le 20 août 2023
Hello Terecita, We are pleased to hear that you enjoyed your stay at The Bristol! We hope that you come and visit us again. Thank you,Haylee and The Bristol Staff

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for a short stay
The Bristol has a fantastic location on Main Street; with the Yampa River 1 block behind it. Everything in walking distance. It’s an older property; and rooms and bathrooms are comfortable and clean yet pretty small.
Séjour de 2 nuits en août 2023
Réponse de Bristol Staff le 20 août 2023
Hello Michael, We are so glad you enjoyed your stay with us! We hope the next time you are in Steamboat we will see you again. Thank you, Haylee and The Bristol Staff

4/10 Médiocre

JUANITA

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The rooms are very small and need updating. The only thing good about this hotel is the location. Not worth the price.
Séjour de 1 nuit en août 2023
Réponse de Bristol Staff le 20 août 2023
Hello Juanita, We are disappointed to hear the we did not meet your expectations, we strive here at The Bristol to give our guests the best experience while they're here. If there is anything you can add that could have helped with your time here we would love to know.Thank you, Haylee and The Bristol Staff

10/10 Excellent

John

Séjour de 1 nuit en août 2023
Réponse de General Manager le 8 sept. 2023
Hi John,Thank you so much for staying with us and taking the time to write such a nice review! We hope to see you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen

6/10 Satisfaisant

Cyril

Les points forts : Personnel et service
Séjour de 2 nuits en août 2023
Réponse de General Manager le 17 août 2023
Hi Cyril,Thank you for staying with us at The Bristol. We hope to see you in the future.Sincerely,Geoff Kuhnhausen

8/10 Bien

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was ver friendly, great location downtown. Very clean. The bathroom was small no counters space at all fir iron curlers or make up
Séjour de 3 nuits en août 2023
Réponse de General Manager le 9 août 2023
Hi Debbie!Thank you so much for staying with us and taking the time to give us such a nice review! We appreciate your feedback and will look in to ways to improve the counter space in the bathrooms. We hope to see you again next time you make it to Steamboat!Sincerely,Geoff Kuhnhausen

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Friendly staff was always available for questions. Ideal location to stores, restaurants and activities. Clean, comfortable and quiet room. We had a fantastic stay!
Séjour de 2 nuits en juillet 2023
Réponse de Bristol Staff le 31 juil. 2023
Hello Matthew, We are so glad you enjoyed your stay with us! We hope the next time you are in town you visit us again. Thank you, Haylee and The Bristol Staff

2/10 Horrible

Michael

Séjour de 1 nuit en mars 2023
Réponse de General Manager le 28 juil. 2023
Hi Michael,Thank you for staying with us. Please let us know if you would like to discuss your experience in March.Sincerely,Geoff

10/10 Excellent

Red and Pat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeff and his staff are the absolute best! We truly enjoyed our stay!
Séjour de 3 nuits en juillet 2023
Réponse de Bristol Staff le 18 juil. 2023
Hello Red and Pat, We are so glad you enjoyed your stay with us! We hope the next time you are in Steamboat you come back to visit us. Thank you, Haylee and The Bristol Staff

8/10 Bien

Thomas, Roodt Syre

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Well situated in Steamboat Springs to visit the shops and near to restaurants. The rooms are not clean, many dust in there. In one room the air conditioning was not fonctionning until remedial by myself. Even the good situation, adjacent to an excellent italian restaurant( the Mazzola), I would not fecommand this hotel.
Séjour de 1 nuit en juillet 2023
Réponse de Bristol Staff le 18 juil. 2023
Hello Thomas, We pride ourselves here at The Bristol of the cleanliness of our rooms, it is unfortunate there was dust in your room, we apologize. Also we do provide instructions to all of our guests to optimize utilization of the A/C unit in each room. We hope if you decide to book with us in the future we can make a better impression. Thank you, Haylee and The Bristol Staff

8/10 Bien

Teresa

Les points forts : Propreté et personnel et service
No elevator -Curbed staircase. I should have ordered accessible room. I am visually impaired and walking with guide dog up and down curved staircase that didn’t have banister on both sides made it difficult.
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 17 juil. 2023
Hi Teresa,Thank you so much for staying with us and taking the time to write the kind review. It was very nice to meet you and we hope to see you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen

10/10 Excellent

Gregg

Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 17 juil. 2023
Hi Gregg,Thank you so much for the amazing review! We hope to see you next time you are in Steamboat!SincerelyGeoff Kuhnhausen

6/10 Satisfaisant

Ron

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was in a great spot, loved most things about it, but definitely get a suite. The other rooms, the one we stayed in, was tiny. Nowhere to put anything or sit or move. Tiny bathroom. But we saw other rooms with a couch and desk and space to move, and those looked good. They just didn't have any available. Great place if you get a bigger room.
Séjour de 4 nuits en juillet 2023
Réponse de General Manager le 17 juil. 2023
Hi Ron,Thank you so much for staying with us and taking the time to write the nice review. We will definitely get you lined up with one our larger suites next time you come to visit. Safe travels,Geoff Kuhnhausen

10/10 Excellent

Vanessa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommended!
Great location and fantastic staff!
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 11 juil. 2023
Hi Vanessa,Thank you so much for staying with us and taking the time to give us such an amazing review! We hope to see you next time you are in Steamboat!Sincerely,Geoff

8/10 Bien

Joann

Les points forts : Personnel et service et confort de la chambre
Cute spot but needs some attention to detail
Hotel is in a great location. Very tired interior. Room had an air conditioner that smelled very musty and had green mold line down the wall. Breakfast fruit not fresh .
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 11 juil. 2023
Hi Joann,Thank you for staying with us and taking the time to give us the nice review. We appreciate the feedback and will check the air conditioner to make sure we resolve the issue. We hope you enjoyed your stay and hope to see you again.Sincerely,Geoff

8/10 Bien

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect for staying downtown near shopping and restaurants!
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 7 juil. 2023
Hi Kathleen,Thank you so much for staying with us and taking the time to give us such a nice review! We look forward to seeing you next time you are in town! Safe travels,Geoff Kuhnhausen

10/10 Excellent

Amanda

Séjour de 2 nuits en juin 2023
Réponse de General Manager le 23 juin 2023
Hi Amanda,Thank you so much for staying with us and giving us an amazing review! We hope to see you next time you make it to Steamboat!Sincerely,Geoff Kuhnhausen

10/10 Excellent

Timothy

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A good little hotel. A small, cozy room with a very comfy bed. Perfect location and very friendly staff. Would definitely come back if in the area.
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 15 juin 2023
HI Timothy,Thank you so much for staying with us and taking the time to write such an amazing review! We are glad you enjoyed your stay and look forward to seeing you the next time you make it up to Steamboat!Sincerely,Geoff Kuhnhausen

4/10 Médiocre

Jennifer

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de General Manager le 15 juin 2023
Hi Jennifer,Thank you for staying with us and sharing your feedback.Sincerely,Geoff Kuhnhausen

8/10 Bien

Delaney

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent property. Room was cute and nicely updated. Only complaint is our bedroom was over the kitchen of the restaurant next door, so it was incredibly noisy even past midnight. A warning or even ear plugs would have been great. By the time we heard the noise it was past the front desks hours, so we couldn’t get a room switch. Without the noise it was an excellent experience.
Séjour de 1 nuit en mars 2023
Réponse de General Manager le 30 mars 2023
Hi Delaney,Thank you so much for staying with us and taking the time to write a very nice review despite the difficulties you had with the noise in your room. We appreciate the feedback and have spoken with the management of the restaurant below about the excessive noise late at night. We have also begun the process of improving the sound barrier between the restaurant and the room. We hope to see you again in the future. Sincerely,Geoff Kuhnhausen

6/10 Satisfaisant

Tristin

Les points forts : Propreté et équipements
Séjour de 3 nuits en mars 2023