Avis
7,6
Bien
7,4/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage en couple
1 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Meredith, Thank you for choosing Postcard Inn On The Beach and for your kind rating. We are glad to know that you and your partner enjoyed many aspects of your visit and had a comfortable stay. However, we are sorry for the level of service you received from one of our associates. We will share your comments with the appropriate team to ensure that we remain consistent going forward. We are grateful for your feedback and hope to welcome you back to our area.Best Regards, Jeremy DaSilva, General Manager
8/10 Bien
Shannen
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shannen
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Shannen, Thank you for choosing Postcard Inn On The Beach and for your kind rating. We are delighted to read that you loved our location was perfect for your needs along with the comforts of our beds. However, we are sorry for not meeting some of your expectations and the water pressure was not up to your expectations during your recent stay. We understand how important it is, and we apologize for any frustration this may have caused. Our maintenance team will work on resolving this matter to ensure a smoother water flow for our guests. We are grateful for your patience and hope to have another opportunity to host you in the future.Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Rebeca
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rebeca
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Rebeca, Thank you for taking the time to share your review of our property and for your excellent rating. We are thrilled that your time with us was so amazing. Our location, services, and amenities, together with our rockstar team of hospitality professionals, create a memorable experience for our valued guests. We look forward to hosting you again at Postcard Inn. Have a wonderful day!Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Lisa, Pompano Beach
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Lisa, Thank you for sharing your review of Postcard Inn and the details of your stay. We are delighted to hear that you were able to enjoy our amenities and our location directly on the #1 beach in the United States. It was a pleasure having you as our guest, and we look forward to your next stay with us.Best Regards, Jeremy DaSilva General Manager
10/10 Excellent
Dietmar
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dietmar
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Dietmar, Thank you for rating your stay at Postcard Inn On The Beach. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards, Jeremy DaSilva General Manager
4/10 Médiocre
Kevin
Voyage en famille
24 avr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Kevin
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Kevin, Thank you for reviewing your stay. We sincerely apologize for the cleanliness concerns you encountered and the inconvenience this caused. We will address this with the appropriate individuals to ensure we are well-poised to serve you in the future. We genuinely hope that you will consider giving us another opportunity so we can provide you with the immaculate and enjoyable experience you deserve, and that, we are known for.Best Regards, Jeremy DaSilva,General Manager
10/10 Excellent
Dennise, Reading
24 avr. 2024
Les points forts : Propreté et équipements
Dennise
Séjour de 2 nuits en avril 2024
Réponse de GENERAL MANAGER le 25 avr. 2024
Dear Dennise, Thank you for taking the time to share your review of Postcard Inn On The Beach! We are glad you enjoyed or spotless property! Our outstanding team of hospitality professionals loves making memorable experiences for our guests. We hope you will come back and stay with us again soon! Please do not hesitate to reach out to our team for assistance with any of the details of your next stay.Best Regards, Jeremy DaSilva,General Manager
10/10 Excellent
Deborah Ann
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Deborah Ann
Séjour de 4 nuits en avril 2024
Réponse de GENERAL MANAGER le 23 avr. 2024
Dear Deborah, Thank you for taking the time to share your experience. Our dedicated team of professionals works tirelessly to provide a unique and amazing experience for all our valued guests and our stellar amenities - including access to the #1 beach in the country and the largest heated pool on St. Pete Beach - are the icing on the cake! Thank you as well for providing your valuable, constructive feedback. For us to get better, it is imperative for us to receive this feedback. The details of your review have been shared with our team and are being discussed at length to ensure we continue to provide consistent, 5-star service to our guests. We can't wait to have you back, and please do not hesitate to reach out to one of our team members to help you with the details of your next visit!Best Regards, Jeremy DaSilva,General Manager
6/10 Satisfaisant
Emma
20 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Emma
Séjour de 5 nuits en avril 2024
Réponse de GENERAL MANAGER le 22 avr. 2024
Dear Emma, Thank you for giving us your feedback regarding your stay. Please accept our apologies that our associates were not responsive to your needs. We strive to deliver exceptional service, and we are sorry for the disappointing experience during your time with us. We have shared your comments with the appropriate individuals to ensure this is not repeated. We hope you will give us another chance to show our commitment to providing superior hospitality.Best Regards, Jeremy DaSilva,General Manager
6/10 Satisfaisant
Paola
Voyage en famille avec de jeunes enfants
18 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Paola
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 21 avr. 2024
Dear Paola, Thank you for taking the time to share your thoughts. Your comments regarding our ideal location are appreciated. However, we sincerely apologize for the inconvenience caused due to the maintenance issues you encountered during your stay. We will address your comments with the relevant team to make the necessary repairs. We also deeply regret any frustration you experienced, especially regarding your concerns with the cleanliness of our accommodations, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure this is not repeated. We are grateful for your patience and hope to have the opportunity to welcome you back, as we are dedicated to delivering the flawless visit you deserve on your next stay.Best Regards, Jeremy DaSilva, General Manager
8/10 Bien
Kimberly, Connersville
Voyage en groupe
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Kimberly
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 20 avr. 2024
Dear Kimberly, Thank you for choosing Postcard Inn and for taking the time to write a review of our property! We are glad to know that you loved some aspects of your stay and the pool. However, we are sorry for any inconvenience caused due to the housekeeping service and the disappointing you with the overall look and feel of our accommodations. We have already discussed these particular aspects with our staff, and we are working hard to improve so we can make every visit perfect in every detail. Thank you again for sharing your valuable insight with us. We hope to see you back another time to see our improvements and give us a chance to exceed your expectations.Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Thomas
Voyage en famille, Voyage avec des animaux de compagnie
18 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Thomas
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 19 avr. 2024
Dear Thomas, Thank you for choosing Postcard Inn and for taking the time to write a review of our property! It is always a pleasure to read from our loyal guests and to know we are continually exceeding expectations. Our dedicated team of professionals works tirelessly to provide a unique and amazing experience for all our valued guests. Our stellar amenities - including access to the #1 beach in the country and the largest heated pool on St. Pete Beach - are the icing on the cake! It was our pleasure serving you, and we look forward to your next visit. Have a wonderful day, and travel safely.Best Regards, Jeremy DaSilva, General Manager
4/10 Médiocre
Ed
Voyage en famille
18 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ed
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 20 avr. 2024
Dear Ed, Thank you for taking the time to share your observations. We sincerely apologize for the inconvenience caused due to the concerns you had in both the assigned accommodations. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for the frustration you had with the air unit in both rooms. We take such matters seriously and will promptly investigate them to ensure everything is functioning properly. We have also taken additional note of your comments as we strive to enhance our guest satisfaction. We are grateful for your patience and hope you will give us another opportunity so we can provide you with the flawless stay you deserve.Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Jackie
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jackie
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Jackie, Thank you for taking the time to share your review of our property. We are thrilled that your time with us was so amazing. Our location, services, and amenities, together with our rockstar team of hospitality professionals, create a memorable experience for our valued guests. We look forward to hosting you again at Postcard Inn. Have a wonderful day!Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Adam
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam
Séjour de 3 nuits en avril 2024
Réponse de GENERAL MANAGER le 17 avr. 2024
Dear Adam, Thank you for choosing Postcard Inn and for taking the time to write a review of our property! We are so glad to hear that you enjoyed our perfect location and had a great time at our outdoor bar. Our hotel aims to provide a truly unique throwback experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back for your next visit to St. Pete Beach!Best Regards, Jeremy DaSilva,General Manager
8/10 Bien
Gregory
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gregory
Séjour de 3 nuits en avril 2024
Réponse de GENERAL MANAGER le 17 avr. 2024
Dear Gregory, Thank you for your positive feedback about your stay at Postcard Inn. We are delighted to hear that you and your family enjoyed our beachfront location. We are also glad you had a great time at our bar. Please do not hesitate to reach out to one of the members of our five-star staff to help you with the details of your next visit.Best Regards, Jeremy DaSilva,General Manager
2/10 Horrible
Kaaren
Voyage en famille
16 avr. 2024
Kaaren
Séjour de 6 nuits en avril 2024
Réponse de GENERAL MANAGER le 17 avr. 2024
Dear Kaaren, Thank you for sharing your review and your rating. It looks like we missed the mark on a few things during your visit, and for that, we apologize. We are grateful for your patience. On a positive note, we are glad you loved our beachfront location. Thank you again for choosing our hotel, and we look forward to your next stay with us.Best Regards, Jeremy DaSilva,General Manager
10/10 Excellent
Ryan
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 1 nuit en avril 2024
Réponse de GENERAL MANAGER le 16 avr. 2024
Dear Ryan, Thank you for choosing Postcard Inn and for taking the time to write a review of our property. Our hotel aims to provide a truly unique throwback experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back for your next visit to St. Pete Beach!Best Regards, Jeremy DaSilva,General Manager
10/10 Excellent
Robert
Voyage en famille
15 avr. 2024
Les points forts : Propreté et personnel et service
Robert
Séjour de 4 nuits en avril 2024
Réponse de GENERAL MANAGER le 16 avr. 2024
Dear Robert, Thank you for choosing Postcard Inn and for your perfect rating. We loved knowing how pleased you were with our location and appreciated the easy access to the beach. We look forward to your next stay with us.Best Regards, Jeremy DaSilva,General Manager
10/10 Excellent
Kerry
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerry
Séjour de 3 nuits en avril 2024
Réponse de GENERAL MANAGER le 16 avr. 2024
Dear Kerry, Thank you for choosing Postcard Inn and for taking the time to write a review of our property! We are so glad to hear that you enjoyed our beachfront location. Our hotel aims to provide a truly unique throwback experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back for your next visit to the area.Best Regards, Jeremy DaSilva,General Manager
10/10 Excellent
Cathy
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cathy
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 14 avr. 2024
Dear Cathy, Thank you for taking the time to share your review of our property. Our dedicated team of professionals works tirelessly to provide a unique and amazing experience for all our valued guests. Our stellar amenities - including access to the beach in the country and the delicious food we serve at our on-site restaurant and bar! We look forward to hosting you again at Postcard Inn. Have a wonderful day!Best Regards, Jeremy DaSilva, General Manager
2/10 Horrible
Nelson de la
Voyage en couple
10 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nelson de la
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 12 avr. 2024
Dear Nelson, Thank you for your review. We sincerely apologize for the inconvenience caused due to the delay in getting your accommodations and the concerns you had in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We appreciate you bringing this to our attention and are grateful for your patience. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Best Regards, Jeremy DaSilva, General Manager
8/10 Bien
Maria, Millington
Voyage en groupe
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Maria
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Maria, Thank you for choosing to stay at Postcard Inn On The Beach and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for not meeting your expectations regarding the rate you paid. Your feedback is essential as we continually focus on advancing our guest satisfaction. We are also sorry for the maintenance issues you had in your room. We will share your comments with the appropriate team to fix this immediately. We are grateful for your patience and hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Best Regards, Jeremy DaSilva, General Manager
6/10 Satisfaisant
Kara
8 avr. 2024
Les points forts : Personnel et service
Kara
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 14 avr. 2024
Dear Kara, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, Jeremy DaSilva, General Manager
6/10 Satisfaisant
sylvester
8 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
sylvester
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 9 avr. 2024
Dear Sylvester, Thank you for taking the time to evaluate your stay. We are sorry for not meeting some of your expectations and that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We are grateful for your patience and hope to have another opportunity to host you.Best Regards, Jeremy DaSilva, General Manager
8/10 Bien
Debora
Voyage en famille
7 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Debora
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 9 avr. 2024
Dear Debora, Thank you for sharing your review of Postcard Inn. We are pleased to know by your rating that you had an overall great experience. However, we are sorry for not meeting some of your expectations and the concerns you outlined about your stay. It looks like we missed the mark on a few things during your visit, and for that, we apologize. The details of your review will be taken into consideration and utilized to serve our valued guests better. We look forward to your next stay with us!Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Melvin John
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melvin John
Séjour de 4 nuits en mars 2024
Réponse de GENERAL MANAGER le 7 avr. 2024
Dear Melvin, Thank you for choosing Postcard Inn and for taking the time to write a review of our property! Our hotel aims to provide a truly unique throwback experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back for your next visit to St. Pete Beach!Best Regards, Jeremy DaSilva,General Manager
10/10 Excellent
Nancy
6 avr. 2024
Nancy
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 27 avr. 2024
Dear Nancy, Thank you for choosing Postcard Inn On The Beach and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Jeremy DaSilva General Manager
10/10 Excellent
Justin
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Justin
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Justin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Postcard Inn On The Beach; we hope to see you again soon. Best Regards, Jeremy DaSilva, General Manager
8/10 Bien
Lynnie
Voyage en famille
5 avr. 2024
Les points forts : Propreté et personnel et service
Lynnie
Séjour de 5 nuits en mars 2024
Réponse de GENERAL MANAGER le 7 avr. 2024
Dear Lynnie, Thank you for your kind rating of Postcard Inn On The Beach. I am delighted to hear that you enjoyed our services and amenities. However, we need to know about your experience at our resort so we can improve our services and make future experiences exceed the expectations of our guests. We have already discussed these particular aspects with our staff, and we are working hard to improve so we can make every visit perfect in every detail. Thank you again for sharing your valuable insight with us. We hope to see you back another time to see our improvements and give us a chance to exceed your expectations.Best Regards, Jeremy DaSilva, General Manager
2/10 Horrible
Edward
Voyage en couple
2 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Edward, Thank you for being our guest and for your review. We sincerely apologize for the inconvenience you experienced with the maintenance concerns in your room. It is disappointing to hear that despite our efforts to have the fixed, the issue persisted, and we understand how uncomfortable that must have been. We take such matters seriously and will promptly investigate the room to ensure everything is functioning properly. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much more pleasant stay in the future. We have also taken additional note of your comments regarding the updating and will use your feedback to improve our services to ensure our guests have a comfortable and enjoyable stay. Once more, thank you for sharing your thoughts, and we look forward to the opportunity to host you again soon.Best Regards, Jeremy DaSilva, General Manager
6/10 Satisfaisant
Thomas, Groton
1 avr. 2024
Les points faibles : Propreté et personnel et service
Thomas
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 3 avr. 2024
Dear Thomas, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards, Jeremy DaSilva General Manager
10/10 Excellent
JERRI
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JERRI
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Jerri, Thank you for taking the time to share your review of our property. We are thrilled that your time with us was so amazing and that we exceeded your expectations. It was a pleasure serving you, and we look forward to hosting you again at Postcard Inn. Have a wonderful day!Best Regards, Jeremy DaSilva, General Manager
8/10 Bien
Lisa
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Réponse de General Manager le 1 avr. 2024
Dear Lisa, Thank you for your positive feedback about your time at Postcard Inn. We are delighted to hear that you enjoyed your time utilizing our amenities and had a pleasant stay. Having said that, we are sorry for any inconvenience you experienced due to the low water pressure during your stay. Your comfort is important to us, and we are actively addressing this issue to ensure a more satisfying experience for all our guests. We are grateful for your feedback and look forward to welcoming you back to the area.Best Regards, Jeremy DaSilva, General Manager
6/10 Satisfaisant
Tanya
30 mars 2024
Tanya
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 20 avr. 2024
Dear Tanya, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Meredith
Voyage en famille
30 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Meredith
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Meredith, Thank you for choosing to stay at Postcard Inn On The Beach once again and for the feedback. We are pleased to know we exceeded your expectations and are delighted you had a relaxing visit. We are excited about your next visit and look forward to welcoming you again.Best Regards,Jeremy DaSilva,General Manager
10/10 Excellent
Erica
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erica
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 30 mars 2024
Dear Erica, Thank you for being our guest at Postcard Inn On The Beach and for your perfect rating. We are thrilled that your time with us was so amazing and that we were able to exceed your expectations. We look forward to welcoming you back for your next visit to St. Pete Beach!Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Kelly
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Kelly, Thank you for choosing Postcard Inn and for taking the time to write a review of our property! We are so glad to hear that you enjoyed our fantastic location was perfect for your plans. Our hotel aims to provide a truly unique throwback experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back for your next visit to St. Pete Beach!Best Regards, Jeremy DaSilva, General Manager
8/10 Bien
Albert
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Albert
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 30 mars 2024
Dear Albert, Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Postcard Inn On The Beach. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
Jacob
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jacob
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Jacob, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Best Regards, Jeremy DaSilva, General Manager
10/10 Excellent
JoAnna
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements
JoAnna
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Dear JoAnna, Thank you for taking the time to review your experience at Postcard Inn On The Beach. We are pleased to know you were delighted with our ideal location and well-kept property. We also appreciate you mentioning our devoted associates and will surely share your compliments with our team to keep them motivated. It was a pleasure hosting you here, and we look forward to welcoming you again.Best Regards,Jeremy DaSilva,General Manager
6/10 Satisfaisant
Jordan
27 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Jordan
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Jordan, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, Jeremy DaSilva, General Manager
6/10 Satisfaisant
Robin
27 mars 2024
Les points forts : Propreté et personnel et service
Robin
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Robin, Thank you for taking the time to share your thoughts. Although we are glad you liked our oceanfront location and the time utilizing the pool, we are sorry for not meeting some of your expectations and that you felt our property needed updating. We have already discussed these particular aspects with our staff, and we are working hard to improve so we can make every visit perfect in every detail. We also regret the inconvenience caused due to the air unit in your room. We appreciate you bringing this to our attention so we can make necessary repairs. Thank you again for sharing your valuable insight with us. We hope to see you back another time to see our improvements and give us a chance to exceed your expectations.Best Regards, Jeremy DaSilva, General Manager
2/10 Horrible
Brandon
26 mars 2024
Brandon
Séjour de 4 nuits en mars 2024
Réponse de GENERAL MANAGER le 16 avr. 2024
Dear Brandon, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Best Regards, Jeremy DaSilva,General Manager
10/10 Excellent
karen
Voyage en groupe
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
karen
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Dear Karen, Thank you for choosing to stay at Postcard Inn On The Beach and for the feedback. We are delighted to know you were pleased with our devoted associates and ideal location. We are also happy you enjoyed your time at our on-site restaurant. However, we are genuinely sorry for not meeting your expectations and have taken note of your concerns as we are continually striving for ways to improve. We are grateful for your patience and we look forward to welcoming you again.Best Regards,Jeremy DaSilva,General Manager
10/10 Excellent
Katherine
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en mars 2024
Réponse de GENERAL MANAGER le 22 avr. 2024
Dear Katherine, Thank you for choosing Postcard Inn On The Beach for your girls' trip. Our stellar amenities - including access to the #1 beach in the country and the largest heated pool on St. Pete Beach - are the icing on the cake! We can't wait to have you back, and please do not hesitate to reach out to one of our team members to help you with the details of your next visit!Best Regards, Jeremy DaSilva,General Manager
2/10 Horrible
Cheri, lincoln
Voyage en famille
23 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cheri
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 24 mars 2024
Dear Cheri, Thank you for reviewing your experience at our hotel. We are genuinely sorry for not meeting your expectations with our property, and you felt it needed updating. We have taken note of your comments as we are continually striving for ways to improve our guest experience. We are grateful for your patience and hope to see you again to provide you with a much better impression.Best Regards,Jeremy DaSilva,General Manager
10/10 Excellent
aimee
Voyage en couple
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
aimee
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 22 mars 2024
Dear Aimee, Thank you for choosing Postcard Inn and for taking the time to write a review of our property. We are so glad you loved our easy beach access and devoted associates. Our hotel aims to provide a truly unique throwback experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back for your next visit to St. Pete Beach.Best Regards, Jeremy DaSilva General Manager
8/10 Bien
Dana
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dana
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 20 mars 2024
Dear Dana, Thank you for taking the time to review your recent stay at Postcard Inn On The Beach. We are glad to know you were pleased with our well-kept property and thoughtful amenities. However, we regret not meeting all of your expectations and have taken note of your comments as we are continually striving for ways to improve. We are grateful for your recommendations and look forward to welcoming you again.Best Regards,Jeremy DaSilva,General Manager
6/10 Satisfaisant
Anna
Voyage en groupe, Voyage en couple
17 mars 2024
Les points forts : Personnel et service
Anna
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Anna, Thank you for taking the time to review your recent stay at our hotel. We hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to welcoming you back soon.Best Regards,Jeremy DaSilva,General Manager