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Avis sur Seven Gables, St. Louis West, a Tribute Portfolio Hotel

3.5 out of 5
Seven Gables, St. Louis West, a Tribute Portfolio Hotel
26 North Meramec Avenue, St. Louis, MO

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 252 avis sur 542." "
Note des voyageurs de 8 (Bien), d’après 174 avis sur 542." "
Note des voyageurs de 6 (Satisfaisant), d’après 73 avis sur 542." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 542." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 542." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute little inn in with great options within walking distance.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Stephanie,Thank you for staying with us at Seven Gables Inn, St. Louis West, a Tribute Portfolio Hotel. It sounds like you enjoyed your time with us, and we appreciate your kind words. Please come back and see us again soon!

10/10 Excellent

Thomas, Moline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice boutique hotel with many amenities and super comfortable beds plus an awesome bathroom. We’ll definitely stay again when in St. Louis
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Thomas,What a wonderful review to read, and we are honored that you chose to stay with us. It is our goal to be the ideal choice for accommodations here in the heart of Downtown Clayton. That said, we are delighted to see we will be your first choice when you return in the future! Thank you, and we eagerly await your return. Until then, safe travels.

10/10 Excellent

Chad

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Location
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Chad, Thank you for your five-star rating! We're happy to know our convenient location suited your needs well and look forward to welcoming you back to Seven Gables Inn, St. Louis West, a Tribute Portfolio Hotel, any time.

10/10 Excellent

bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
several nice little restaurants in walking distance, quaint old building but interior up to date and quite nice.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 19 mars 2024
Dear Bryan,Thank you for taking the time to share your thoughts with our team for improvement. We are thrilled that you highlighted our convenient location and found our property to be nice. Earning a perfect rating for your time with us is an honor. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.

8/10 Bien

Wren, Glenwood Springs

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

8/10 Bien

Christine

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Donna

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Disappointed
This is the second time we have stayed here. We were quite dissappointed. The tv in the bathroom did not work. We could not figure out how to use the bidet so we called the front desk, she had no idea how to use it. We finally figured it out on day 2 of our stay. Day 1 breakfast was just ok. After we got our food then a lady came out and offered omelets. Day 2 breakfast noone was around. no plates, no coffee, no water. We thought there was an awful smell in the hall. I don't think we will stay here again expecially for the price.
Séjour de 2 nuits en décembre 2023

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
privacy & intimacy, old world charm
Séjour de 2 nuits en septembre 2023

10/10 Excellent

richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Alexandra

Voyage en couple
Les points forts : Personnel et service
The rooms were good but I guess I expected a more elevated experience. It felt like a Marriott hotel room with just more features but it was not really an elevated luxury experience. The breakfast was not good. I wish I walked to the restaurant next door. It was a standard Holiday Inn type meal but the fruit was soggy and the eggs, sausage etc seemed like it was microwaved.
Séjour de 1 nuit en mai 2023

10/10 Excellent

Doris

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful old building that has been well maintained. Better than most newer facilities
Séjour de 2 nuits en avril 2023

10/10 Excellent

Terence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023

6/10 Satisfaisant

Karen

Séjour de 1 nuit en septembre 2022

8/10 Bien

naima

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice little property, close to our favorite restaurant, Tony’s. Staff were friendly rooms were clean and the wife loved the bidet. Not much of a view but only 3 stories, mostly enjoyed the old feel of the gables while still being modern.. z
Séjour de 1 nuit en septembre 2022
Réponse de Guest Services le 26 oct. 2022
Thank you for taking the time to let us know about your experience while staying with us. We’re so happy you loved your experience and we hope you choose to stay with us again when your travels bring you back to the area!

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Sloppy service
Friendly staff in bar and restaurant. Breakfast was a joke, no silverware and no personal to be found. The whole place needs a big more professional service
Séjour de 2 nuits en septembre 2022
Réponse de Guest Services le 26 oct. 2022
Thank you for taking the time to let us know about your experience while staying with us. Your experience of Seven Gables Inn is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with or Food and Beverage team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Kelsey

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Guest Services le 26 oct. 2022
Kelsey, thank you for the 10/10! We’re so happy to hear you had a great experience at Seven Gables Inn.

10/10 Excellent

David

Séjour de 1 nuit en août 2022

10/10 Excellent

sheryl

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is my second stay at 7 Gables.I love the area and the feel of 7 Gables.A lot of flowers& greenery in the courtyard. The rooms are simple yet elegant. The staff were welcoming & friendly! I hope to continue to come back occasionally when in the Stl area!
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Bonnie

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
I really liked the quaintness of this recently renovated gem of a property in Clayton. The bar, Seven, on property was charming and our room was nicely appointed and renovated. Unfortunately, we did not have a working toilet (wouldn’t flush) the entire stay and had to use the lobby toilet. Hoping some portion of our stay will be refunded, as our rooms were somewhat pricey.
Séjour de 1 nuit en mai 2022

8/10 Bien

Collin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charming little hotel, lots of things within easy walking distance. We paid for an upgraded room and I only wish that there had been a window, felt a bit like a cave inside the room.
Séjour de 2 nuits en avril 2022

10/10 Excellent

Paul

Séjour de 2 nuits en mars 2022

10/10 Excellent

miranda

Séjour de 2 nuits en mars 2022

6/10 Satisfaisant

David, Mundelein

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This appears to be a property still in transition. The room was clean and the bathroom very nice with the large shower and Toto bidet. The bad and bedding were very comfortable. The staff was pleasant but made it clear we used a “third party” to book our room. However, there were no signs or communication that the room was only cleaned every 3 days. imagine our surprise coming back to our room to find out there were no clean towels, bed not made and bath amenities not replaced. The towels in the room when we checked in were only a bit above a Motel 6 towel. when we complained about the room and poor towels, we were given two plush towels. Also the windows that would allow the sunshine in were in the bathroom, so the room was a bit dark in the morning. Staff seemed a bit disorganized with the breakfast arrangements, Moving buffet mid meal from one room to the restaurant. Will have think about whether to return after they get more settled and organized.
Séjour de 2 nuits en février 2022

10/10 Excellent

Stacey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful boutique hotel with friendly staff and comfortable beds and heated toilet seat! Can’t ask for anything better!
Séjour de 1 nuit en février 2022

10/10 Excellent

Denise

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place, great service and delicious food!!
Séjour de 1 nuit en janvier 2022

8/10 Bien

Kesia M

Séjour de 1 nuit en janvier 2022

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are wonderful. Very customer focused.
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Marta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the cozy atmosphere. I hated the parking across the street in a dark alley. It was hard to relax because I was worried about our belongings in the car.
Séjour de 1 nuit en décembre 2021

8/10 Bien

Michael, Dallas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is located in a very nice area and is unique. Rooms had impressive upgrades. Staff was friendly and stay was very pleasant.
Séjour de 1 nuit en novembre 2021

6/10 Satisfaisant

Theresa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is lovely room fabulous but city of Clayton needs to limit to construction noise - 6a is too early for that level of noise
Séjour de 2 nuits en octobre 2021

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021

8/10 Bien

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A+ stay
Seven Gables is in Clayton which is easy access to St Louis. Area is great with restaurants and shopping. Hotel has been renovated and extremely nice with friendly staff. Not a large property. Only downside is the WIFI connection. It is extremely poor. Everything else was great! Will definitely rebook
Séjour de 3 nuits en septembre 2021

10/10 Excellent

ALBERTO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay at Seven Gables Inn was excellent. The property is adorable and the rooms are in great condition! My husband especially loved the heated toilet seat and TV in the bathroom mirror. The staff was friendly and helpful! We will definitely be back.
Séjour de 2 nuits en juillet 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
I stayed here for one night while there was construction going on across the street from the hotel. That added some grit to the surroundings of the hotel. They have signage for valet parking, but there was no valet. The parking lot contained very tight spaces. Overall the hotel was clean, but most of the hallways and elevator doorways were pretty narrow.
Séjour de 1 nuit en juillet 2021

6/10 Satisfaisant

Suzanne

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just a different vibe, very friendly and attentive staff.
Séjour de 4 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noticed after booking that you have to check in before 9pm. We had to adjust our plans a bit. Not sure what you would do if you show up late. The room is updated and comfy. Enjoyed our stay. No gym but 2 min walk to Shaw Park.
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice boutique hotel. Daniel was very helpful and gracious. Wonderful experience!
Séjour de 1 nuit en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a quaint and well kept hotel with exceptionally nice staff.
Séjour de 1 nuit en juillet 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The hotel room had no artwork and left exposed nails in the wall with nothing on them. The hotel refrigerator was completely iced over - I spend about 20 minutes defrosting the freezer and cleaning the floor, so we could transfer our cooler items. I asked for a restaurant recommendation and the front desk really had no ideas. Also, check in was very generic - no information about the hotel or area. I never even knew they had coffee available until I happened to see it around the corner on my way out - day 2. The heated toilet seat was a surprise, but it was actually too hot, so a little weird. We were there 2 nights and an alarm went off in the middle of the night both nights. Handheld shower sprayer was broken. The hotel was lovely though - there was a cute courtyard of some kind - maybe as part of the bar? The room was really quiet (other than the alarm). The shower/bath combo was a neat concept.
Séjour de 2 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property. Historic aspects maintained
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Historic building more like a Bed and Breakfast without the breakfast. Loved the heated toilet seat with built in bidet!
Séjour de 1 nuit en juin 2021

4/10 Médiocre

Dave

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Leaving after many years
I have stayed here for years. However, the staff is short handed and rooms are not made up during stay. Only on check out. Also, the hot water was out in one room so I had to change rooms. That room took 10 mins of water running before it got hot. I am from drought country and it’s hard to let it run for so long…
Séjour de 2 nuits en juin 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unique building and beautiful large rooms. Great bathroom my husband loved the heated toilet seat!
Séjour de 1 nuit en juin 2021

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2021