Dear Christian,We sincerely appreciate your feedback and would like to extend our gratitude for taking the time to share your thoughts about your recent experience with us. We truly value the opinions of our customers as they help us identify areas where we can improve and continue to provide the best service possible.We apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention. We are committed to learning from this and taking the necessary steps to improve our offerings. Your feedback will undoubtedly help us grow and better serve you and our future customers.Best regardsJoao SoaresGuest Relations Manager

Dear TerenceI'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear NassimThank you for taking the time to review your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours with a high score!Your feedback lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.We hope to see you again.Regards,Joao SoaresGuest Relations Manager

Dear Fabrice Claude MarieThank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Your feedback means a lot to us, and we look forward to serving you again in the future.Best regardsJoao SoaresGuest Relations Manager

Dear Anthime, Thank you for the review. We can understand that you had a mixed experience of staying with us. We would like to apologize for the bad experience and assure you that the management has taken a note of the same and is working on taking action to ensure none of these things happen again. We would request you to please send us an email with more information. We hope that you will give us another chance and would give us an opportunity to show that this was just an exception. We hope you had a wonderful journey. Regards, Team InterContinental Malta

Dear Salima Graciela,Thank you so much for your kind words and positive feedback. We are thrilled to hear that you had an extremely satisfying experience during your stay at InterContinental Malta.We take great pride in providing exceptional service and ensuring our guests' comfort and satisfaction. It is delightful to know that you were pleased with our fitness facilities. We strive to offer state-of-the-art equipment and a well-maintained environment to cater to our guests' fitness needs. We are glad that you found them up to your expectations. Your feedback serves as a motivation for our entire team to continue delivering outstanding service and maintaining our high standards. We truly appreciate your kind words and recommendation.If there is anything else we can do to enhance your future visits or if you have any special requests, please do not hesitate to let us know. We look forward to welcoming you back to our hotel for another exceptional experience.

Dear Chaterine,Thank you so much for your review! I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us, it would be our pleasure to have you again with us under better circumstances following your comments. If you have any more thoughts or suggestions in the future, please don't hesitate to share. We look forward to serving you again soon!João SoaresGuest Relations Manager

Dear Jeremy,Thank you for taking the time to tell us about your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours with a high score on everything! Your comments lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly at joao.soares@ihg.com.Sincerely,Joao SoaresAssistant Guest Relations Manager

Dear Bertrand,Thank you for your positive feedback.We are glad to see that you enjoy your stay with us !We look forward to seeing you again in our hotel.Best regards,InterContinental Malta Team

Dear Aristotelis, I would like to thank you for taking the time to review the InterContinental Malta after your most recent stay with us. Whilst thanking you for your positive remarks regarding our hotel, I look forward to the opportunity of welcoming you back to the InterContinental Malta in the near future! I do hope you had a safe journey home! Warm regards,

Dear Hugues Jean-Philippe, I would like to thank you for taking the time to review InterContinental Malta after your most recent stay with us. I regret to read that your stay was not entirely to your satisfaction. My sincerest apologies for not having been able to provide a memorable stay with us. Your feedback is greatly appreciated, and will be discussed further, in order to further future improvements. I would really appreciate it if you can kindly write in detail about your experience and send it to malta@ihg.com. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. In the meantime, I remain at your disposal for any additional information or requests. Kind Regards,

Dear Evandro, Thank you for taking the time to review the InterContinental Malta. We hope to welcome you back in the near future.

Dear Cyrille, We would like to thank you for taking the time to review the InterContinental Malta after your recent stay. Thank you for your kind words and we look forward to welcoming you back in the near future. Warm regards, Lola Huisma Guest Relations Manager

Dear Safoy, We would like to thank you for taking the time to review the InterContinental Malta after your most recent stay with us. We are delighted to read that your experience was a positive and satisfactory one! We would like to thank you for your kind words with regards to the service and facilities at our hotel, and assure you they will be passed onto our team members to thank them for their passion and commitment. We hope your return journey was a smooth and enjoyable one, and we look forward to the opportunity of welcoming you back to the InterContinental Malta in the near future. Warm regards, Lola Huisma, Guest Relations Manager

Dear Dylann, I would like to thank you for taking the time to review InterContinental Malta after your most recent stay with us. The hotel takes your feedback into high consideration and assure you, your comments have been forwarded to the relevant departments. I look forward to welcoming you back to InterContinental Malta and do hope you had a safe journey home! Warm regards, Viacheslav Khruslov Guest Relations Manager

Dear Cedric I would like to thank you for taking the time to review InterContinental Malta after your most recent stay with us. The hotel takes your feedback into high consideration and assure you, your comments have been forwarded to the relevant departments. I look forward to welcoming you back to InterContinental Malta and do hope you had a safe journey home! Warm regards, Viacheslav Khruslov Guest Relations Manager

Dear Guest, We would like to thank you for taking the time to review InterContinental Malta after your most recent stay with us. Our Guest’s experience in our hotel is something that we take great pride in. Guest satisfaction is very important to us and that is why your review is so rewarding for our team. Our aim is to excel in our services and to know that your stay was truly memorable for all the right reasons, is our best motivation to continue to aim higher! Once again, thank you for recommending our hotel and I do hope that we can welcome you back for another memorable stay. Warm regards, Viacheslav Khruslov Guest Relations Manager

Dear Matthew,Thank you for taking the time to tell us about your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours with a high score.Your comments lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact us directly.Sincerely,João SoaresGuest Relations Manager

Dear Joan,Thank you for your feedback. We're glad to hear that you found our property to be great. We're sorry to hear that the location did not meet your expectations. We understand that location is an important factor for our guests, and we appreciate your input. We hope to have the opportunity to welcome you back in the future and provide you with an even more satisfactory stay.Warm regards,Katerina AngelkovskaGuest Experience Executive

Dear Saleh,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay and found our location to be convenient with plenty to do around the area. We strive to provide our guests with a memorable experience, and it's wonderful to know that you had a great time.If you have any suggestions or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back again soon!Best regards,Katerina AngelkovskaGuest Experience Executive

Dear Saleh,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay and found our location to be convenient with plenty to do around the area. We strive to provide our guests with a memorable experience, and it's wonderful to know that you had a great time.If you have any suggestions or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back again soon!Best regards,Katerina AngelkovskaGuest Experience Executive

Dear Keji,Thank you for your review! We're delighted to hear that you enjoyed your stay at our lovely five-star hotel and that you found our staff to be polite, helpful, and accommodating. We're glad you appreciated the variety of options available at breakfast.We apologize for any inconvenience caused by the closure of some restaurants/facilities and for the issues with the shower at the indoor pool and the air conditioning in your room. Your feedback is valuable to us, and we will address these areas to ensure a more comfortable experience for our guests in the future.We're pleased to hear that our team brought a fan to help make your room more comfortable and that you would recommend our hotel. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Thank you for choosing to stay with us!Warm regards,Katerina AngelkovskaGuest Experience Executive

Dear Michelle Louise,I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear cecilia,Thank you for your review!We’re happy to know that you enjoyed your experience with us.If you have any suggestions, please don’t hesitate to share it with us. We look forward to serving you again soon!Warm regards,Joao SoaresGuest Relations Team

Dear Marino,I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Samuel,I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Hidehisa,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're pleased to hear that overall, you enjoyed your experience with us. If you have any further questions or need additional assistance, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to welcome you back in the future.Kind regards,Tetiana VerhunGuest Relations Agent

Dear Mr. Salem Imam,Thank you for sharing your detailed feedback about your recent stay with us.We look forward to hosting you again on your next visit to Malta. If there's anything specific you'd like to share or discuss further, please feel free to reach out. Your satisfaction is our priority, and we appreciate your continued trust in our hotel.Warm regards,Tetiana VerhunGuest Relations Agent

Dear Thi Minh Tho,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your experience at InterContinental Malta.Thank you for staying with us, and we look forward to the opportunity to welcome you back in the future.Best regards,Tetiana VerhunGuest Relations Agent

Dear Mr. James,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your detailed insights, and we will certainly review and address the issues you've raised with our team. We sincerely hope that you would consider giving us another chance in the future.Kind regards,Tetiana VerhunGuest Relations Agent

Dear Ayodele,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're pleased to hear that overall, you enjoyed your experience with us.If you have any further questions or need additional assistance, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to welcome you back in the future.Kind regards,Tetiana VerhunGuest Relations Agent

Dear SugiThank you for taking the time to review your experience at InterContinental Malta.We hope you had a wonderful journey and a safe return home. We do take star ratings seriously. That is the reason I am writing to you, to be able to gather more information, as a 2 star rating for us is low and means that we are not good enough for you.Feel free to reach out to our Guest Relations team directly, so we can address your concerns on hopes of providing a better experience for the future.Sincerely, Joao SoaresGuest Relations Manager

Dear Varsha,Thank you so much for taking the time to share your positive review about our staff! We truly appreciate your kind words and are thrilled to hear that your experience with our team was exceptional. Our staff members take pride in providing top-notch service and creating a welcoming environment for all our customers.We look forward to having the opportunity to serve you again in the future. If you ever have any more feedback, suggestions, or inquiries, please don't hesitate to reach out. Once again, thank you for choosing us and for sharing your positive experience with our staff!Best regards,Joao SoaresGuest Relations Manager

Dear valued guest,Thank you for your kind words! We're thrilled to hear that you enjoyed your experience with us.We look forward to see you again.Best regards,Joao SoaresGuest Relations Manager

Dear Stephen,Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us.We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Richard,Thank you for taking the time to share your feedback about your experience with us. We truly value all feedback, both positive and negative, as it helps us identify areas for improvement and provide better service to our customers.We're truly sorry to hear that your experience fell short of your expectations. We're committed to ensuring that each and every customer has a positive experience with us, and we regret that this was not the case for you.We strive to improve and provide better service in the future. If you have any specific concerns, please feel free to reach out to us directly.Sincerely,Joao SoaresGuest Relations Manager

Dear Sandro,Thank you for taking the time to rate your experience at InterContinental MaltaReceiving reviews like yours gives me such great satisfaction!It lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.Again, thank you for choosing InterContinental, and if we can be of assistance to you, please contact us directly.Sincerely,Joao SoaresGuest Relations Manager

Dear Bjornar,Thank you for taking the time to tell us about your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours with a high score.Your comments lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.Again, thank you for choosing InterContinental, Sincerely,João SoaresGuest Relations Manager

Dear Guy TravisThank you so much for your kind words! I’m thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. If you have any suggestions, please don’t hesitate to share it with us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear HenrikThank you so much for your kind words! I’m thrilled to hear that you enjoyed your experience. If you have any suggestions, please don’t hesitate to share it with us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Roland,We sincerely appreciate your feedback and would like to extend our gratitude for taking the time to share your thoughts about your recent experience with us. We truly value the opinions of our customers as they help us identify areas where we can improve and continue to provide the best service possible.We apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention. We are committed to learning from this and taking the necessary steps to improve our offerings. Your feedback will undoubtedly help us grow and better serve you and our future customers.Best regardsJoao SoaresGuest Relations Manager