We appreciate the feedback!

Thank you for the positive feedback.

Hi, We're glad you enjoyed your stay. Hope to see you again soon! Safe Travels

Hi Flavie, Sorry to see your one out of five rating, if you have any feedback to let us know what we could’ve done to make it a five out of five stay please feel free to reach out to our management team, who will be happy to assist you! Hope to see you again in the future, safe travels

Merci pour votre commentaire. Nous somme heureux que vous ayez apprécié votre séjour et que vous ayez profité de notre parking. N'hésitez pas à nous fair savoir si nous pouvons faire quelque chose pour obtenir une note de 5/5 la prochaine fois.

Hi Alexandre, Thanks for the 5/5, We're glad you enjoyed your stay! Hope to see you again soon!

Bonjour François,Nous sommes ravis que vous ayez trouvé nos lits confortables ! Je transmettrai votre suggestion à notre personnel concernant la table dans la chambre :)Nous nous excusons pour le parking payant, malheureusement la plupart des parkings du centre-ville sont payants. Je suis désolé si vous avez trouvé cela désagréable.Nous espérons que vous reviendrez avec nous afin que nous puissions rendre votre séjour bien meilleur et plus lumineux que le précédent.Merci d'avoir choisi le Hilton Garden InnRoby Hearnchef de réception

Nous sommes ravis que vous ayez apprécié notre ville !

Thank you for providing us with feedback on your recent stay. We appreciate it and look forward to seeing you again.

Thank you for your review, we appreciate it and look forward to seeing you again in the future.

Merci pour votre aimable commentaire. Nous sommes heureux que vous ayez apprécié votre séjour avec nous et espérons vous revoir.

Dear Mr James,We understand that access to our facilities, including the swimming pool, is an important part of your experience with us, and we deeply regret that we were unable to provide this amenity during your visit.The decision to close the swimming pool was not taken lightly, and it was necessary to ensure the safety and quality of our facilities for all guestsShould you have any further questions or if there is anything else we can assist you with, please do not hesitate to contact us. Warm regards,Courtney Applin

We wanted to take a moment to extend our heartfelt thanks for choosing Hilton Garden Inn as your accommodation choice. It brings us immense joy to know that your stay with us was enjoyable and memorable.At Hilton Garden Inn, we strive to provide our guests with an exceptional experience from the moment they arrive until the time they depart. It is truly gratifying to hear that our efforts resonated with you and that you had a great stay with us.Your positive feedback serves as a testament to the hard work and dedication of our team members who work tirelessly to ensure that every aspect of your stay exceeds your expectations. We are committed to delivering the highest standard of hospitality, and we are thrilled that you experienced just that during your time with us.It was a pleasure serving you, and we hope to have the honor of welcoming you back for another fantastic stay in the future.Once again, thank you for choosing Hilton Garden Inn. Warm regards,Courtney Applin

Mrs. Louw,We wanted to take a moment to extend our heartfelt thanks for choosing Hilton Garden Inn as your accommodation choice. It brings us immense joy to know that your stay with us was enjoyable and memorable.At Hilton Garden Inn, we strive to provide our guests with an exceptional experience from the moment they arrive until the time they depart. It is truly gratifying to hear that our efforts resonated with you and that you had a great stay with us.Your positive feedback serves as a testament to the hard work and dedication of our team members who work tirelessly to ensure that every aspect of your stay exceeds your expectations. We are committed to delivering the highest standard of hospitality, and we are thrilled that you experienced just that during your time with us.It was a pleasure serving you, and we hope to have the honor of welcoming you back for another fantastic stay in the future.Once again, thank you for choosing Hilton Garden Inn. Warm regards,Courtney Applin

Dear Ms. Zender,First and foremost, please accept our sincerest apologies for any inconvenience the closed swimming pool may have caused you. We understand that access to our facilities, including the swimming pool, is an important part of your experience with us, and we deeply regret that we were unable to provide this amenity during your visit.The decision to close the swimming pool was not taken lightly, and it was necessary to ensure the safety and quality of our facilities for all guests.Should you have any further questions or if there is anything else we can assist you with, please do not hesitate to contact us. Your satisfaction is our top priority, and we are committed to making amends for any inconvenience caused.Once again, we apologize for the inconvenience and thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,Courtney Applin

We greatly apologize for the inconvenience. the pools sudden maintenance should have been communicated upon check in. we will handle the matter internally.

Thank you for the positive review, however due to competitive pricing, the rates are fluctuating due to the high demand.

We're glad to hear you liked our hotel. We are really sorry you were inconvenienced for the pool being down for maintenance. We do hope to see you again.

Thank you for your feedback

We are glad you enjoyed your stay with us.

Dear Mr. TappI trust this email finds you well and refreshed from your recent stay at Hilton Garden Inn.We wanted to take a moment to extend our heartfelt thanks for choosing Hilton Garden Inn as your accommodation choice. It brings us immense joy to know that your stay with us was enjoyable and memorable.At Hilton Garden Inn, we strive to provide our guests with an exceptional experience from the moment they arrive until the time they depart. It is truly gratifying to hear that our efforts resonated with you and that you had a great stay with us.Your positive feedback serves as a testament to the hard work and dedication of our team members who work tirelessly to ensure that every aspect of your stay exceeds your expectations. We are committed to delivering the highest standard of hospitality, and we are thrilled that you experienced just that during your time with us.We sincerely appreciate your patronage and the opportunity to host you at Hilton Garden Inn. It was a pleasure serving you, and we hope to have the honor of welcoming you back for another fantastic stay in the future.Should you have any questions, requests, or feedback to share, please do not hesitate to reach out to us. We are always here to assist you and ensure that your future stays with us are equally delightful.Once again, thank you for choosing Hilton Garden Inn. We look forward to the opportunity to host you again soon and create more wonderful memories together.Warm regards,Courtney Applin

Thank you for the feedback.

Thank you for the feedback, we are glad you enjoyed your stay.

Thank you for your feedback

Thank you for your feedback

Good day Janice, we apologize for the inconvenience, we will be more hands on with the situation so you do not have to experience this again.

Thank you for the review, we hope to see you again soon.

Sorry you didn't have the stay you were expecting and hope to see you soon again for a chance to make your stay a lot more pleasurable.

We apologize about your most recent experience while staying with us. We will work diligently to improve our guest experience and handle these matters internally.

Good day Anna, we are sorry to hear about your stay, we have amazing HarbourView rooms with great lighting and views, please feel free to reserve a harbour room to brighten up your next stay.

We appreciate your response, hope to see you again Sharon.

Thank you.

Grateful to hear that.

Thank you for the positive review.

Thank you for the review.

Thank you for the feedback, we will make the right adjustments to the pictures on the site to resemble the rooms we have and will update all staff on the times for the restaurants.

Thank you for the feedback, see you soon.

Dear Megan,We deeply regret the inconvenience you experienced during your stay. Please accept our sincerest apologies for the extended wait times, issues with room access, lack of housekeeping, and difficulties reaching our team. Your feedback is invaluable, and we are actively addressing these concerns internally to ensure such lapses do not recur. Regarding the refund, we're committed to resolving this matter swiftly and transparently with Expedia. We understand your frustration and sincerely hope for the opportunity to regain your trust. Your comfort and satisfaction are paramount, and we would be honored to welcome you back for an improved experience.Warm regards,Sandhra DasFront Desk Team, Hilton Garden Inn

Thank you for the positive feedback.

Dear Jessica,We are deeply sorry to hear about your dissatisfaction with our laundry service. Please accept our sincerest apologies for any inconvenience caused. We strive to provide exceptional service, and it's disappointing to hear that we fell short of your expectations. We understand the frustration regarding the pricing discrepancy and assure you that we will investigate this matter thoroughly to ensure such issues do not recur. Your feedback is invaluable, and we are committed to making improvements based on your experience. We hope for the opportunity to regain your trust and welcome you back for a more enjoyable stay.Warm regards,Sandhra DasFront Desk Team, Hilton Garden Inn

Thank you for the feedback.

Thank you for the feedback.

Thank you for the feedback.

Thank you for the positive feedback.

Thank you for the positive feedback.