Avis sur Hawksbill Resort Antigua - All Inclusive
Hawksbill Resort Antigua - All Inclusive
Hawksbill Beach, Five Islands, St. John's, Antigua
Avis
7,6
Bien
8,0/10
Propreté
8,4/10
Personnel et service
7,0/10
Équipements
6,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage en couple
16 déc. 2022
Les points forts : Propreté, personnel et service, équipements
Réponse de Hawksbill Management Team le 3 janv. 2023
Dear Valued Guest,It was a delight to be of service, thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.Happy New Year from the team at HawksbillKind regards
8/10 Bien
Voyageur vérifié
Voyage en couple
11 mars 2019
Les points forts : Propreté
Voyageur vérifié
Séjour de 5 nuits en mars 2019
8/10 Bien
christele
20 août 2018
christele
Séjour de 7 nuits en août 2018
8/10 Bien
Voyageur vérifié
4 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
weekend au calme, nature, simplicité
Voyageur vérifié
Réponse de Ammielle M le 10 mai 2018
Bonjour et merci pour votre merveilleux commentaire sur votre séjour à l'hôtel Hawksbill. Nous sommes tellement heureux que vous avez passé un bon moment et nous avons hâte de vous revoir très bientôt!
6/10 Satisfaisant
Félix, PARIS
10 nov. 2013
Les points forts : Personnel et service
Hôtel simple et bien
Félix
6/10 Satisfaisant
Voyageur vérifié
19 janv. 2012
Les points forts : Personnel et service
Voyageur vérifié
8/10 Bien
Voyageur vérifié
1 nov. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
stephen
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
stephen
Séjour de 7 nuits en mai 2024
10/10 Excellent
Amos, Couva
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amos
Séjour de 4 nuits en mai 2024
Réponse de Richelle le 13 mai 2024
Hello Amos,Thank you for your five star review, we are pleased to know that you have enjoyed your stay with us.Kind regards,.Richelle CReservations
10/10 Excellent
jonathan, St Albans
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jonathan
Séjour de 7 nuits en avril 2024
Réponse de Richelle le 28 avr. 2024
Hello Jonathan,Thank you for your great review, we are happy to know that you have enjoyed the services of our staff and the great drinks offered by our bar staff.We will do our best to improve in the areas in which we have fallen short.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations
10/10 Excellent
Mark Charles
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark Charles
Séjour de 7 nuits en avril 2024
Réponse de Richelle le 20 avr. 2024
Hello Mark,Thank you for your five star review. We are happy to know that you enjoyed your stay and look forward to the honor of greeting you once again.Kind regards,Richelle CReservations
10/10 Excellent
Bettyann, Enfield
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bettyann
Séjour de 5 nuits en avril 2024
Réponse de Richelle le 13 avr. 2024
Hello Bettyann,Thank you for the great review. We are pleased to learn that you enjoyed the services of our dedicated team and our relaxing beach.,We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations
4/10 Médiocre
Shanae
12 avr. 2024
Shanae
Séjour de 5 nuits en avril 2024
Réponse de Richelle le 13 avr. 2024
Hello Shanae,We are sorry to learn that you did not enjoy your stay with us. We will do our best to improve.Kindest regards,Richelle CReservations
10/10 Excellent
Brandi
Voyage en couple
9 avr. 2024
Les points forts : Propreté et personnel et service
Brandi
Séjour de 4 nuits en avril 2024
Réponse de Richelle CReservations le 12 avr. 2024
Dear Brandi,Thank you for your 5 star review, we are happy to know that you have enjoyed your stay with us.Kind regards,
2/10 Horrible
jessica
7 avr. 2024
jessica
Séjour de 1 nuit en avril 2024
Réponse de Richelle le 28 avr. 2024
Hello Jessica,We are sorry to learn that you did not enjoy your stay with us.A serious note has been made of this and we will do our best to improve.Kind regards,Richelle CReservations
10/10 Excellent
Dexter
3 avr. 2024
Dexter
Séjour de 7 nuits en mars 2024
Réponse de Richelle le 5 avr. 2024
Hello Dexter,Thank you for your 5 star review, we are happy to know that you have enjoyed your stay with us.Kind regards,Richelle CReservations
8/10 Bien
Heather Michelle
31 mars 2024
Heather Michelle
Séjour de 3 nuits en mars 2024
Réponse de Richelle le 22 avr. 2024
Hello Heather,Thank you for the 4 star review. We are happy to know that you enjoyed your overall stay with us and will do our best to improve.Kind regards,Richelle CReservations
10/10 Excellent
Ciera EM
Voyage en groupe
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ciera EM
Séjour de 4 nuits en mars 2024
Réponse de Richelle le 25 mars 2024
Hello Ciera,.Thank you for your great review.We are so happy to learn that you enjoyed the services of our team and your overall experience with us.We will be honored to have you join us once again.Kind regards,Richelle CReservations
6/10 Satisfaisant
Jonathan
Voyage en couple
14 mars 2024
Les points faibles : Personnel et service et équipements
Jonathan
Séjour de 3 nuits en mars 2024
Réponse de Richelle le 14 mars 2024
Hello Jonathan,First we would like to apologize for a less than ideal stay. We have made a serious note of the areas in which we have fallen short of your expectations and will take measures to improve.Kind regards,Richelle
10/10 Excellent
Matthew
1 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 9 nuits en février 2024
Réponse de Ari le 1 mars 2024
Thank you for your thoughtful review of Hawksbill Resort! We're delighted to hear that you appreciate our recent refurbishments, even as they continue, and that you find our setting to be stunning with four quiet and well-maintained beaches. While our amenities may be more modest compared to some higher-end resorts, we take pride in providing genuine serenity, excellent service, and generous measures at the bar, all at a lower price point. We're thrilled to be considered the best resort on Antigua in your opinion, and we look forward to welcoming you back for another peaceful and enjoyable stay.
8/10 Bien
James, Bergenfield
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en février 2024
Réponse de Richelle le 28 févr. 2024
Hello James,Thank you for your great review.We are happy to know that you enjoyed our tropical environment and the services of our dedicated staff.We would love to have you join us once again.Kind regards,Richelle CReservations
4/10 Médiocre
Harris
22 févr. 2024
Harris
Séjour de 2 nuits en février 2024
Réponse de Richelle le 28 févr. 2024
Hello Harris,We are sorry to learn that we did not fully meet your expectations but will do our best as a team to improve our product overall.Kind regards,RichelleReservations
10/10 Excellent
Amanda
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en février 2024
Réponse de Richelle le 28 févr. 2024
Hello Amanda,Thank you for your review. We are happy to know that you enjoyed the services of our dedicated team, your accommodation and our panoramic views.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations
8/10 Bien
Nora
20 janv. 2024
Les points forts : Propreté et personnel et service
Nora
Séjour de 3 nuits en janvier 2024
Réponse de Richelle le 30 janv. 2024
Hello Nora,Thank you for your 4 star review, we are happy to learn that you enjoyed your overall stay and do look forward to greeting you again.Kind regards,Richelle C
10/10 Excellent
Sheila Claire
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheila Claire
Séjour de 7 nuits en janvier 2024
Réponse de Richelle le 30 janv. 2024
Hello Sheila,Thank you for your great review,We are truly happy to learn that you have enjoyed the food, yoga, snorkeling and the time spent with your fellow guests.We look forward to the honor of greeting you once again,Kind regards,Richelle CReservations
8/10 Bien
Michael
Voyage en couple
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Michael
Séjour de 5 nuits en décembre 2023
Réponse de Richelle le 30 janv. 2024
Hello Michael,Thank you for your 5 star review, we are happy to learn that you enjoyed your overall stay with us.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations
8/10 Bien
Alberto
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alberto
Séjour de 6 nuits en décembre 2023
Réponse de Richelle le 30 janv. 2024
Hello Alberto,Thank you for your honest review; we are happy to know that you enjoyed your overall stay and have made serious note of the areas that could be approved.We look forward to the honor of greeting you once again.Kind regards,Richelle C
10/10 Excellent
Katie
Voyage en couple
24 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Katie
Séjour de 6 nuits en décembre 2023
Réponse de Richelle le 30 janv. 2024
Hello Katie,Thank you for your five star review.We look forward to greeting you once again.Kind regards,Richelle C
8/10 Bien
ROBERT
27 mars 2023
ROBERT
Séjour de 14 nuits en mars 2023
Réponse de Richelle le 16 avr. 2023
HelloThank you for your four star review.We look forward to having you join us once again.Kind regards,Richelle CReservations
2/10 Horrible
Henrik
26 mars 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Henrik
Séjour de 1 nuit en mars 2023
Réponse de Hawksbill Management Team le 27 mars 2023
Dear Henrick,Thank you for choosing Hawksbill by rex resorts and for taking the time rate your stay with us.Unfortunately, we were unable to exceed your expectations this trip and for that we humbly apologize.Our hotel will be closing for some upgrades on April 10th, 2023 and reopen on October 28, 2023 and It is our sincerest hope that you will grant the opportunity of redemption with a return visit that will certainly surpass your last and change any negative perception that you may have of our resort.The team sends very best wishes, we trust to have the opportunity to welcome you back soon.Kind regards
10/10 Excellent
Thea
Voyage en couple
24 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thea
Séjour de 4 nuits en mars 2023
Réponse de Richelle le 24 mars 2023
Hello Thea,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying our warm beaches, great staff and our culinary delights.We look forward to greeting you once again.Warm regards,Richelle
10/10 Excellent
cynthia
Voyage en couple
15 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cynthia
Séjour de 7 nuits en mars 2023
Réponse de Richelle le 22 mars 2023
Hello Cynthia,Thank you for your great review we are happy to know that you had a great time and would be happy to greet you both once again.Kind regards,Richelle CReservations
10/10 Excellent
Geraldine
10 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Geraldine
Séjour de 7 nuits en mars 2023
Réponse de Hawksbill Management Team le 10 mars 2023
Dear Geraldine,It was a delight having you with us, thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.Our team consistently aim to provide enjoyable and memorable experiences to our guests and we are thrilled to learn that we achieved it with you.It was truly an honor hosting you, we thank you for your perfect Expedia score and look forward to your next visit.Kind regards
8/10 Bien
Peter Michael
Voyage en couple
2 mars 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Peter Michael
Séjour de 10 nuits en février 2023
Réponse de Richelle le 4 mars 2023
Hello Peter,Thank you for your review, we are pleased to advise that you enjoyed the tropical environment which surrounds us.We look forward to the honor of greeting you once again.Kind regards,Richellle C
10/10 Excellent
MARIE
Voyage en famille, Voyage en groupe
26 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARIE
Séjour de 8 nuits en janvier 2023
Réponse de richelle le 27 févr. 2023
Hello Marie,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying the sea views, water sports, culinary delights and the services of our dedicated staff.Kind regards,Richelle C
10/10 Excellent
Kristen
24 févr. 2023
Kristen
Séjour de 7 nuits en février 2023
Réponse de Richelle le 25 févr. 2023
Hello Kristen,Thank you for the positive review.We are happy to know that you had a great stay .We look forward to greeting you soon.Kind regards,Richelle C
8/10 Bien
Laurie
Voyage en groupe
21 févr. 2023
Les points forts : Propreté, personnel et service, équipements
Laurie
Séjour de 9 nuits en février 2023
Réponse de Richelle le 21 févr. 2023
Hello Laurie,Thank you for your review. We are pleased to know that you enjoyed the food and the services of our dedicated team.As mentioned we will be refurbishing the property from the 10th April to 28th October 2023.We hope that you would join us once again.Kind regards,Richelle CReservations
8/10 Bien
Deborah Lee
Voyage en couple
20 févr. 2023
Les points forts : Propreté et personnel et service
Deborah Lee
Séjour de 7 nuits en février 2023
Réponse de Hawksbill Management Team le 21 févr. 2023
Dear Deborah Lee,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.Our Team consistently aim to provide exceptional experience to our guests and we are glad to learn that this was accomplished with you. We value your feedback, your recommendations/concerns have not gone unnoticed and will be shared with team for further review and actions.It was truly an honor hosting you, we thank you for the opportunity to serve and look forward to the pleasure in welcoming you back soon.Kind regards
8/10 Bien
Kristen
19 févr. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Kristen
Séjour de 5 nuits en février 2023
Réponse de Kind regards Jenelle le 20 févr. 2023
Dear Kristen,Thank you for the rating and for choosing us.We look forward to hosting you both once again.
8/10 Bien
Holly Rae
Voyage en couple
16 févr. 2023
Les points forts : Propreté
Les points faibles : Équipements
Holly Rae
Séjour de 6 nuits en février 2023
Réponse de Jenelle le 17 févr. 2023
Hello Holly,Thank you for the great review. We are quite happy to know that you enjoyed your stay with us. We have taken note of the area in which we have fallen short and will do our best to improve. It would be our honor to have you visit us once again.
10/10 Excellent
Matthew
Voyage en couple
15 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthew
Séjour de 4 nuits en février 2023
Réponse de Jenelle le 17 févr. 2023
Dear Matthew,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. We are so happy you enjoyed your stay with us and can’t wait to have you back.
10/10 Excellent
Barry
Voyage en couple
12 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barry
Séjour de 7 nuits en février 2023
Réponse de Hawksbill Management Team le 12 févr. 2023
Dear Barry,It was a delight having you with us, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.It was truly an honor hosting you, we thank you for the opportunity to serve and trust to have the pleasure in welcoming you back soon.Kind regards
10/10 Excellent
Kristen
11 févr. 2023
Kristen
Séjour de 1 nuit en février 2023
Réponse de Jenelle le 12 févr. 2023
Dear Kristen,Thanks again for your awesome rating. We are happy to know that you enjoyed your stay with us and look forward to greeting you again.
8/10 Bien
Paula, E Amherst
Voyage en groupe, Voyage en couple
3 févr. 2023
Les points forts : Propreté et personnel et service
Paula
Séjour de 8 nuits en janvier 2023
Réponse de Hawksbill Management Team le 3 févr. 2023
Hello Paula,It was a delight having you with us, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.We are very happy to know you enjoyed our "absolutely beautiful location and that you found our staff to be a joy". It was truly an honor hosting you, we trust to have the pleasure in welcoming you back soon.Kind regards
10/10 Excellent
Kevin J, Cincinnati
Voyage en famille, Voyage en groupe
29 janv. 2023
Les points forts : Propreté, personnel et service, équipements
Kevin J
Séjour de 7 nuits en janvier 2023
Réponse de Richelle le 30 janv. 2023
Hello Kevin J,Thank you for your great review. It gives us great joy to know that you had a wonderful time enjoying our culinary delights, our quality drinks, and mixes, the amazing sunsets and the services of our dedicated staff.It would be our honor to welcome you once again.Kind regards,Richelle C
10/10 Excellent
Jennifer
Voyage en couple
25 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Réponse de Hawksbill Management Team le 26 janv. 2023
Dear Jennifer,It was a delight to be of service, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.Our team consistently aim to provide enjoyable experience to our guests and we are thrilled to learn that we achieved it with you.We appreciate your perfect Expedia score and look forward to welcoming you back soon.Kind regards
2/10 Horrible
Atanas
Voyage en famille, Voyage en couple
18 janv. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Atanas
Réponse de Hawksbill Management Team le 19 janv. 2023
Dear Atanas,Thank you for choosing our resort for your recent vacation and for sharing your feedback with us. It is regrettable that we did not meet your expectations and for this we humbly apologize. We would love the opportunity to have a conversation with you for a better understanding as to what spoiled your stay with us. Our customer satisfaction is of most importance to us so please contact us via email on email arlene.marsh@rexresorts com.I hope to hear from you soon.Kind regards
8/10 Bien
William A
Voyage en couple
16 janv. 2023
Les points forts : Propreté et personnel et service
William A
Réponse de Hawksbill Management Team le 26 janv. 2023
Dear William A,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for sharing your feedback with us.Our team consistently aim to provide enjoyable and memorable experience to our guests and we are thrilled to learn that we achieved it with you.It was truly an honor hosting you, we thank you for the opportunity to serve and trust to have the pleasure in welcoming you back soon.Kind regards
8/10 Bien
Oriana
16 janv. 2023
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Beaches!
Oriana
Séjour de 3 nuits en janvier 2023
Réponse de Hawksbill Management Team le 16 janv. 2023
Dear Oriana,It was a delight to be of service, thank you for choosing Hawksbill by rex resorts as your destination of choice and for sharing your feedback with us.Pleased be assured that we value our hard working, professional and dedicated staff and that they will be given first preference in returning to work once the hotel close and reopen on November 01, 2023 as scheduled.We are all hope to have the opportunity to welcome you back soon.Kind regards
8/10 Bien
Kristina
16 janv. 2023
Les points forts : Propreté et personnel et service
Kristina
Séjour de 11 nuits en janvier 2023