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Avis sur La Heliconia

3 out of 5
La Heliconia
Point Salines, Maurice Bishop Highway, St. George's

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 139 avis sur 366." "
Note des voyageurs de 8 (Bien), d’après 133 avis sur 366." "
Note des voyageurs de 6 (Satisfaisant), d’après 56 avis sur 366." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 366." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 366." "

8,4/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

pierre

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Aaa
Séjour de 1 nuit en avril 2023
Réponse de Syreeta le 2 mai 2023
Thank you for staying with us.It was a pleasure serving you, hope to have you with us again.

6/10 Satisfaisant

Marcel

Les points faibles : Confort de la chambre
Séjour de 2 nuits en juin 2022
Réponse de Siobhan le 23 juin 2022
Thank you for staying with us. Hope you choose to stay with us again!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Etablissement propre.très belle piscine.Appartement spacieux et personnel courtois.le menu du restaurant est toutefois un peu limité.
Séjour de 2 nuits en janvier 2020
Réponse de Siobhan le 6 févr. 2020
Thank you for your rating!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Full apartment, appartement entier tout equipe. Welcoming staff and professional. Personnel accueillant et professionnel.
Séjour de 2 nuits en décembre 2018
Réponse de Debbie le 1 janv. 2019
Wishing you a happy new year! Thank you for your kind comments! Debbie

8/10 Bien

Rudolph

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service

4/10 Médiocre

PPK, Toronto

Les points forts : Personnel et service
Triste
Les trois fenêtres de la chambre donnaient sur... un mur ! Les couleurs, l'éclairage, tout laisse une impression de tristesse. Le petit-déjeuner n'est pas recommandable pour le prix demandé. Le "eggs &..." ne comprend en réalité qu'un oeuf. Seuls les aventuriers du goût devraient commander le café... À noter qu'à huit heures du soir, tout est mort et qu'il ne faut pas même espérer prendre un verre sur la terrasse. Le tarif explique tout ; comme le dit le diction : "on n'en a jamais plus que pour son argent".

8/10 Bien

TISSIER, sainte-luce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
J'étais en transit en attendant mon vol

10/10 Excellent

Sharina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Close to the airport, staff was friendly, safe
Séjour de 4 nuits en février 2024
Réponse de Syreeta le 15 mai 2024
Thank you for staying with us. hope to have you with us again.

4/10 Médiocre

Dalia A

Les points faibles : Propreté
Saw huge roaches in my room, asked for a hair blower and never got it. Toilet bowl never flushed properly, had my room smelling foul because the stuff wasn’t flushing down properly, took many flushes and still didn’t go down. Limited kitchen supplies for me to use to do my own cooking. Very noisey due to the transportations on the road, but very convenient because it located close to the airport.
Séjour de 7 nuits en avril 2024
Réponse de Syreeta le 23 avr. 2024
Sorry for any inconvenience caused during your stay. We will address the issues. Hope to have you with us again.

8/10 Bien

Roland

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Syreeta le 23 avr. 2024
Thank you for staying with us. Hope to have you with us again in the further.

10/10 Excellent

Carole

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our plane got cancelled and we had to fin a place for the night. It was late and we were afraid everything was going to be full or closed. It was easy to check in, someone was there to welcome us. Thank you !!
Séjour de 1 nuit en avril 2024
Réponse de Syreeta le 23 avr. 2024
Thank you for staying with us. It was a pleasure having you.

10/10 Excellent

Marissa

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Loved how close it was to the airport. It’s walking distance which was great for my me, since I only had a carry on. I landed close to midnight and had a 8 am flight to Carriacou. I was able to get a good nights rest so I could continue my journey.
Séjour de 1 nuit en janvier 2024
Réponse de Syreeta le 4 mars 2024
Thank you for staying with us. Hope to have you with us again.

10/10 Excellent

Gary

Les points forts : Propreté et confort de la chambre
All good, friendly team, close to airport for early flight, easy access to placrs by public bus outside. Only downside, nice pool, good size but not deep enough to swim.
Séjour de 3 nuits en février 2024
Réponse de Syreeta le 16 févr. 2024
Thank you for staying with us. Hope to have you with us again.

6/10 Satisfaisant

lorna roslyn

Les points faibles : Infrastructures et conditions de l’hébergement
The staff was very friendly and and eager to help in whatever area help was needed.However more could be done regarding the condition of the bathrooms especially toilet bowl.
Séjour de 14 nuits en janvier 2024
Réponse de Syreeta le 16 févr. 2024
Thank you for staying with us. It was a pleasure having you with us. We will definitely looking to that issue. Hope to have you with us again.

6/10 Satisfaisant

David

Communication isn't their strong suit.
Séjour de 1 nuit en janvier 2024
Réponse de Syreeta le 31 janv. 2024
Thank you for staying with us. Hope to have you with us again.

10/10 Excellent

Linda

Séjour de 1 nuit en janvier 2024
Réponse de Syreeta le 21 janv. 2024
Thank you for staying with us. It was a pleasure having you.

8/10 Bien

Peter

Les points forts : Propreté et confort de la chambre
It was only one night
Arrived Grenada on an evening flight and left in the morning. No restaurant staff, so ordered from CaribEats who took an hour to deliver a pizza. Otherwise fine.
Séjour de 1 nuit en décembre 2023
Réponse de Syreeta le 21 janv. 2024
Thank you for staying with us. It was a pleasure having you stay with us. Sorry for any inconvenience caused.

4/10 Médiocre

Denise

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Réponse de Syreeta le 16 févr. 2024
Thank you for stay with us. Hope to have you with us again.

2/10 Horrible

Leticia

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Syreeta le 28 nov. 2023
Thank you for your feed back.

8/10 Bien

Kevin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Did not like that ,there was no pick up from the/at airport. Which was stated in the agreement.
Séjour de 1 nuit en novembre 2023
Réponse de Syreeta le 13 nov. 2023
Good Day KevinSorry for any inconvenience caused.Hope to have you with us again.

10/10 Excellent

Terry

Séjour de 1 nuit en septembre 2023
Réponse de Syreeta le 8 nov. 2023
Thank you for your rating. It was a pleasure having you with us.

8/10 Bien

Naomi

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et équipements
Warm friendly staff. Lovely clean rooms and lots of space. Just needs finishing touches room check and end of day as things missing. Maybe take money off customers for lost or broken items.
Séjour de 1 nuit en octobre 2023
Réponse de Syreeta le 12 oct. 2023
Thank you for staying with us. It was a pleasure serving you. We will look into your suggestion. Hope to have you again

8/10 Bien

Kade

Les points forts : Propreté
Breakfast is a must!
Séjour de 4 nuits en août 2023
Réponse de Syreeta le 20 sept. 2023
Thank you for staying with us. Hope to have you again with us in the near future.

10/10 Excellent

Kevon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The staff is very friendly property is beautiful and the proximity to the airport is great would rent again
Séjour de 1 nuit en août 2023
Réponse de Syreeta le 8 août 2023
Thank you for staying with us. It was a pleasure serving you.

10/10 Excellent

Felix

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Syreeta le 4 août 2023
Thank you for making us your choice. Thank you for your rating. Hope to have you with us again.

10/10 Excellent

Zaquia

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very close to the airport walkable if you don’t have too many bags. The staff were fantastic we arrived at 2330 and we were shown to our rooms she had great customer service. Very pleased and would use them again. Thank you
Séjour de 1 nuit en juillet 2023
Réponse de Syreeta le 10 juil. 2023
Thank you for staying with us. Hope to have you with us again.

8/10 Bien

Alfred

Les points forts : Propreté
Close to the airport. Basic accommodations but quite adequate for overnight stay. The air condition units worked, the hot water shower did not disappoint, the WiFi worked and free Netflix and YouTube on the TV. Only instant coffee though.
Séjour de 1 nuit en mai 2023
Réponse de Syreeta le 31 mai 2023
Thank you for staying with us. We hope to have you sty with us again in the further.

10/10 Excellent

Trevis

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Only issue in my opinion would be that there is a little difficulty to get something to eat at night time but it would be resolved by the bars and bowling alley which were a little walk off otherwise everything was excellent.
Séjour de 3 nuits en mai 2023
Réponse de Syreeta le 28 mai 2023
Thank you for your kind feed back. It was a pleasure having you with us. Hope to have you with us again.We will resolve the difficulties mention.

10/10 Excellent

Tara

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Spacious rooms. Pool is beautiful. Very friendly staff. I stay here one night before and after traveling to Carriacou. Love the walkability to the airport. Can't wait to stay again!
Réponse de Syreeta le 16 mai 2023
Thank you for staying with us. It was a pleasure having you with us.

8/10 Bien

LAURA B

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Very good. Enjoyed our stay. The restaurant is half a block away but the food was very good. Enjoyed everything.
Séjour de 3 nuits en mars 2023
Réponse de Syreeta le 28 mars 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again

10/10 Excellent

Tamara

Les points forts : Propreté et confort de la chambre
Loved it
Loved my overnight stay, the staff were very polite, welcoming, friendly and professional. I would definitely stay again and recommend to my friends and family
Séjour de 1 nuit en janvier 2023
Réponse de Syreeta le 5 mars 2023
Thank you for your feed back. It was a pleasure serving you.

10/10 Excellent

Olga

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2023
Réponse de Syreeta le 26 mars 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again.

8/10 Bien

Stephen, Albany

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good value and close to the airport but no all night front desk
Séjour de 1 nuit en février 2023
Réponse de Syreeta le 1 mars 2023
It was a pleasure having you wth us. Hope to have you with us again.

10/10 Excellent

Peter

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Its on a main road yet close to the the beach and the airport..
Séjour de 18 nuits en février 2023
Réponse de Syreeta le 25 févr. 2023
It was a pleasure serving you.

2/10 Horrible

Kloud

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The bed was broken and I could not sleep at all. There was construction right outside of the hotel so I could not sleep because of that either. There were also insects all over the place, my son woke up to a worm on his pillow. NASTY! Would not recommend.
Séjour de 4 nuits en janvier 2023
Réponse de Zeria le 2 févr. 2023
Good Day, Thank you for your feed back. Sorry for any inconvenience caused during your stay. We will address the matter as soonest and thank you for staying with us.

8/10 Bien

BOTREAU ROUSSEL

Les points forts : Équipements
Good
Séjour de 4 nuits en janvier 2023
Réponse de Zeria le 2 févr. 2023
Thank you for staying with us. It was a pleasure serving you. Hope to have you with us again.

10/10 Excellent

Charles

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Syreeta le 24 janv. 2023
Thank you for staying with us. It was a pleasure serving you!

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Debbie and here staff's were very helpful. Friendly. And accommodating. It there's availability she would allow you to have a late checkout in you need to. Nice big clean rooms.
Réponse de Syreeta le 11 janv. 2023
Thank you for staying with us. It was a pleasure serving you, hope to have you stay again!

4/10 Médiocre

Andrea

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It was isolated. The room was substandard compared to the advertisement. I checked out 10 mins after checkin to find a safer space. I’d like a refund of the 2-3 nights because I didn’t stay. There were unleashed dogs on the property that were a little too aggressive when I walked back to the open air checkout counter. There were cars parked outside the bedroom window and a narrow walkway outside of the bathroom window with junk throw there. Safety was my main concern and it was not safe.
Séjour de 3 nuits en janvier 2023
Réponse de Syreeta le 10 janv. 2023
Good Day Andrea,It was your choice to leave the premisses. You only had us as a backup because you had book some where else. When you found out that the property was available you decided to checkout. It was 2 small puddles that belong to the hotel. One on ever had any problems with them.

2/10 Horrible

Kayla

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Anthony

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Syreeta le 26 déc. 2022
Thank you for choosing La.Heliconia!It was a pleasure serving you. We hope to have you stay with us again.

10/10 Excellent

Jason

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice rooms and the pool is very nice. Good service as well.
Séjour de 3 nuits en novembre 2022
Réponse de Syreeta le 26 nov. 2022
Thank you for staying with us. It was a pleasure serving you, hope to have you stay again!

10/10 Excellent

Paulo

Séjour de 1 nuit en octobre 2022
Réponse de Syreeta le 20 oct. 2022
Thank you for staying with us. It was a pleasure having you.

6/10 Satisfaisant

Prodip

Voyage en couple
Les points faibles : Équipements
No hot water in bathroom, no phone to in the room to call front desk. Stayed only one day but paid for two days bcoz my flight was overbooked from Miami, asked if I could change the checkin date but wasn’t helpful. Then 11 September checked out day I asked front desk clerk to extend checkout time by 1 hour I mean 1 pm instead of 12 pm, but she refused to do it. Stating that will cost me additional fees. Very bad service
Séjour de 2 nuits en septembre 2022
Réponse de Siobhan le 16 oct. 2022
Thank you for staying with us.We do apologize for any inconveniences caused during your stay.

4/10 Médiocre

Ena

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was a self contained unit but there was no telephone to communicate with the front desk. Clerk just dumped our cases into the room and left. We were put in s unit near the street with no security. We felt very unsafe.
Séjour de 1 nuit en août 2022
Réponse de Siobhan le 13 oct. 2022
Thank you for staying with us. We do apologize for any inconveniences caused during your stay. Hope you choose to stay with us again in the future.

10/10 Excellent

RAVI

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Friendly staff, decent amenities for the reasonable charge.
Séjour de 2 nuits en août 2022
Réponse de Syreeta le 1 sept. 2022
Thank you for staying with us. It was a pleasure having you.

8/10 Bien

Claire

Les points forts : Propreté et confort de la chambre
Coming Back Soon
Wonderfully nice people, super convenient location close to the college. Will be back in April.
Séjour de 7 nuits en août 2022
Réponse de Siobhan le 26 août 2022
Thank you for staying with us.It was a pleasure serving you.See you next April!

10/10 Excellent

Evodie

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Siobhan le 20 août 2022
Thank you for staying with us!It was a pleasure serving youWe hope to have you back again.