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Avis sur Somerville Hotel

4 out of 5
Somerville Hotel
Mont du Boulevard, St. Brelade, Jersey

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 423 avis sur 638." "
Note des voyageurs de 8 (Bien), d’après 178 avis sur 638." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 638." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 638." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 638." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Terence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A perfect holiday hotel
Fine hotel in a lovely setting. Spacious rooms and bathrooms. The hotel is very smartly furnished and they serve a splendid breakfast in a room with a delightful view over the harbour. All in all, an excellent choice.
Séjour de 4 nuits en octobre 2021
Réponse de Steve le 16 nov. 2021
Wow, thank you Terence for such a glowing review. I'm really pleased that you enjoyed your stay with us and I look forward to welcoming you back soon. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superbe vue, bonne situation, personnel charmant, petit-déjeuner avec du choix, chambre agréable.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en juillet 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’emplacement, la vue magnifique, la grande salle à manger et ces petites tables tranquilles avec toutes une superbe vue sur la mer, le service rapide et discret. Le moins aimé ll’etroitesse de notre chambre et surtout celle de la salle de bain.
Séjour de 4 nuits en juin 2019

10/10 Excellent

Voyageur vérifié

Séjour de 7 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel traditionnel "dans son jus"
Hôtel traditionnel "dans son jus" mais très propre. Jolie vue et bien placé. Le personnel n'est pas très chaleureux (mis à part les piscinistes très sympathiques), mais professionnel. Hôtel assez cher, par contre le restaurant est d'un très bon rapport qualité prix
Séjour de 1 nuit en août 2018

10/10 Excellent

col, sospel

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Très bon hôtel bien places petit déjeuner excellente

8/10 Bien

LOUIS, vannes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
correct
agreable et surtout tres loin du mauvais etat d'esprit des socialistes français et des valeurs de leur république. de la part d'un prisonnier fiscal.

10/10 Excellent

Chauvet, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
service irreprochable
Nous gardons une impression très agréble de notre séjour au Somerville hotel. Le personnel y est très éfficace, gentil et bien élevé. Le restaurant de l'hotel offre une qualité de mets irréprochable. L'hotel se situe à proximité des plages, du port, des petits commerces. Il y règne une athmosphère très plaisante et reposante. Nous y retournerons avec beaucoup de plaisir.

10/10 Excellent

Jan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Traumhafter Blick auf St. Aubin
Séjour de 7 nuits en mai 2024
Réponse de Steve le 14 mai 2024
Vielen Dank für Ihre Bewertung. Ich freue mich, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous position over st aubins harbour restaurants bars etc
Séjour de 2 nuits en mai 2024
Réponse de Steve le 14 mai 2024
Thanks Steven. See you again soon.

10/10 Excellent

Martin, Hudson

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent customer service with friendly staff. Excellent restaurant in-house with others within 5min walk. Would stay again.
Séjour de 4 nuits en avril 2024
Réponse de Steve le 14 mai 2024
Thanks for the excellent review Martin, it's really appreciated. I look forward to welcoming you back soon.Kind regards

10/10 Excellent

colin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic location and almost silent during the night. Very relaxing place to spend the week
Séjour de 5 nuits en avril 2024
Réponse de Steve le 17 avr. 2024
Dear Colin,Thanks for the review. It's really appreciated and I look forward to welcoming you back soon.Kind regards

10/10 Excellent

Racheal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly helpful staff. We had an early flight and arrived early expecting to leave bags at reception but our room was ready and able to check in which after an early morning start was very much appreciated.
Séjour de 2 nuits en avril 2024
Réponse de Steve le 16 avr. 2024
Thanks for the review Racheal, I'm really pleased that you enjoyed your stay with us and I look forward to welcoming you back during warmer weather.Kind regards

10/10 Excellent

Stephen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Steve le 12 avr. 2024
Thanks for the review Stephen. I hope to welcome you back in the future.Kind regards

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the second time we have stayed at this hotel and we've really enjoyed it. Friendly, helpful staff, clean and smart, in a great location. I would definitely recommend it.
Séjour de 2 nuits en mars 2024
Réponse de Steve le 12 avr. 2024
Thank you for the review Susan, it's really appreciated.I look forward to welcoming you back soon.Kind regards

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantasticly furnished rooms and exquisite dining
Séjour de 1 nuit en février 2024
Réponse de Steve le 27 févr. 2024
Thanks for the review Brian. I'm pleased that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Steve le 27 févr. 2024
Thanks for the review

10/10 Excellent

Anja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel with a personal touch
Lovely hotel with friendly staff that make you feel welcome. More personal approach than in the bigger chain hotel which was really nice over the Christmas period. Great breakfast, continental as a buffet and hot breakfast to order with a good selection. The room was comfortable and homely and additional needs are met with a smile. The back bedrooms (others will be seaview) look over trees and a quiet lane that runs behind and above the hotel, but could have some noise from the kitchen/extractor fan’s below when in use, but it didn’t bother us. If you prefer to be away from that and enjoy the stunning sea view towards St Helier be sure to book a sea view room. Free parking for hotel guests and there was always a space even though it’s not a huge carpark. The up-hill walk up to the hotel from St Aubin’s is a bit of a climb, but doable even for those that don’t class themselves as fit, but for someone with poor mobility it will be better to take the car. Restaurant serves good quality food in a nice environment especially when able to take in that sea view with a great service. In the summer there is a nice outside pool, but a short walk downhill leads to the beach on either side of the harbour depending on the tide. We will stay here again
Hotel entrance and carpark
Séjour de 4 nuits en décembre 2023
Réponse de Steve le 31 déc. 2023
Thanks for the positive and informative review Anja, it's really appreciated by the team and I'm sure will also be appreciated by our future guests.I'm so pleased that you enjoyed your stay and I look forward to welcoming you back in the future.Kind regards

10/10 Excellent

Naveen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superb!
Séjour de 5 nuits en novembre 2023
Réponse de Steve le 29 nov. 2023
Thanks for the reveiw Naveen.

10/10 Excellent

James E K

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel in a magnificent location.
The hotel has been very stylishly updated and the public reception rooms are smart and comfortable. Beautiful bedroom overlooking St Aubin's Bay. The room would suit a double rather than a king-sized bed as that slightly fouls entrance to the room. Excellent lighting. The bedroom windows are not a snug fit so that the room was chilly. This was as much my fault in not adjusting the radiator's thermostatic valve ! Light and well equipped bathroom. It lacked a hand held shower and when bathing, the soap dispenser was inaccessible. A traditional bar of soap would solve the problem. Fortunately, even when staying in 4 or 5star hotels, I always pack soap but it's always disappointing when a hotel of this quality doesn't quite think things through. Good quality linen and towels. Staff professional and helpful. Breakfast and bar food excellent and very good value. I've stayed before and will stay again !
Séjour de 4 nuits en octobre 2023
Réponse de Steve le 29 nov. 2023
Thank you for your lovely review James E K,I'm really pleased that you returned to the Somerville and I look forward to welcoming you back.All points noted and acted upon. We usually provide bars of soap in every room for the reasons you mention. I'll bring it up with HK and remind them to ensure this happens. We're in the process of replaceing all window hinges on the windows as and when we can get into the bedrooms due to high occupancy. A work in progress.I look forward to welcoming you back.Kind regards

8/10 Bien

Debra

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We loved the location and character of the property. Most of the staff were lovely can we mention the man whose name starts with O on reception is exceptional who genuinely goes out of his way to help. When we left on very early Saturday morning a lovely man on reception whose name we didn’t get again went out of his way to call a cab and whilst waiting made us coffee. The breakfasts were also really good. The rooms were very quirky but to warm.
Séjour de 4 nuits en octobre 2023
Réponse de Steve le 29 nov. 2023
Thanks for your lovely review Debra, it's really appreciated and I look forward to welcoming you back in the future.Kind regardsSteve

2/10 Horrible

Lorraine

Séjour de 1 nuit en octobre 2023
Réponse de Steve le 11 oct. 2023
Thank you for your review. I'm sorry you did not enjoy your stay. Did you reach out to the management team during your stay to address your issues?

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All the Staff were excellent and we had a wonderful stay at this fabulous Hotel
Séjour de 4 nuits en septembre 2023
Réponse de Steve le 11 oct. 2023
Thanks for the lovely review Martin.I look forward to welcoming you back soon.Kind regardsSteve

8/10 Bien

D

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
lovely location and hotel
Séjour de 3 nuits en septembre 2023
Réponse de Steve le 11 oct. 2023
Thanks for the great review. I'm pleased that you enjoyed your time with us.Kind regards

10/10 Excellent

Tyler

Séjour de 2 nuits en août 2023
Réponse de Steve le 11 oct. 2023
Thank you for the review Tyler. I look forward to welcoming you back.

2/10 Horrible

Rob

Les points forts : Propreté
Les points faibles : Personnel et service
Very poor experience for us. Food was appalling.
Very poor experience for us. A last minute booking due to the travel chaos. The first room we were presented with was above the kitchens and noisy fans. My partner is 8 months pregnant and I was very unwell for the whole stay. We were relocated to a ground floor room where deliveries and maintenance men were parking, coming and going, leaving engines on. I had to knock on the window at 12.45am to break up a loud conversation between two hotel employees. We did think the hotel had been tastefully updated in the common areas. The views from the lounge area were beautiful. The outside pool is also a big plus. The food was an absolute car crash. My partner had room service which was £44 for a sirloin steak half a mushroom and half a tomato and a side or two. I didn’t make breakfast on the first day due to ill health but on the second day, wow. Smoked salmon and scrambled eggs on sourdough was tragic. The salmon was pumped full of water and I’m convinced the egg out of a plastic carton. It was anaemic and the texture was very strange. I couldn’t even stomach a bite. I overheard they only schedule one chef on for morning service. The laundry woman was very pleasant and Krzysztof the receptionist was very kind sorting out a late check out. We had a better experience at the Royal Jersey. I would definitely give this place a miss if you want value for money and quality food.
Séjour de 2 nuits en août 2023
Réponse de Steve le 1 sept. 2023
Dear Rob,Thank you for taking the time to post your review although I would have been happy to discuss these points with you in person when I spoke to you yesterday but I know you weren't feeling well.I'm very surprised the your comments relating to the food as the vast majority of our feedback is extremely positive. I can confirm that the smoked salmon is from a reputable supplier and is of good quality and the eggs are fresh, not from a plastic carton. We roster two chefs on for breakfast everyday.I'm sorry that you didn't enjoy your stay with us and sincerely hope you feel better soon.Congratulations to you and your partner, exciting times.Kind regards

6/10 Satisfaisant

annemiek

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Vriendelijk gastvrij en schoon, badkamer verdiend wat onderhoud en daarom wat duur voor wat je krijgt
Réponse de Steve le 1 sept. 2023
Thank you for your review annemiek, it's appreciated.Kind regards

10/10 Excellent

Wolfram

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es war sehr erholsam!
Séjour de 7 nuits en août 2023
Réponse de Steve le 1 sept. 2023
Thnaks for the review Wolfram, I'm pleased that you had a relaxing stay.Kind regards

8/10 Bien

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable stay.
Good breakfast, nicely updated decor, comfortable furnishings, beautiful views. Some of the rooms only have smaller double beds, so we recommend booking a twin/king room.
Séjour de 2 nuits en août 2023
Réponse de Steve le 1 sept. 2023
Dear Susan,Thank you for your review. I look forward to welcoming you back in the future.Kind regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay
Overall the stay was excellent. The room was clean and relatively spacious. One small negative related to the bathroom - the fixed head shower was difficult to manipulate due to high position on the wall and as such must prove awkward for some guests to adjust. Food was excellent but some of the staff at breakfast were too quick to remove plates from the table when not everyone had finished eating. The location provided a stunning view across the bay both during the day and also at night when it was lit up. For a quiet stay in St Aubin, I would recommend this hotel.
Séjour de 7 nuits en juillet 2023
Réponse de Steve le 1 sept. 2023
Thank you so much for taking the time to post your review. Your comments are appreciated and will be shared with the team.I look forward to welcoming you back in the future.Kind regards

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ticks all the boxes
It is a hotel I would definitely return too. It ticks all the right boxes for us.
Séjour de 4 nuits en juillet 2023
Réponse de Steve le 22 juil. 2023
Thanks for the review Graham, It's really appreciated.Please visit again soon

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed at The Somerville for a short break away and would definitely return. We had dinner at Tides restaurant on our first evening and it was superb. Breakfast was also lovely each morning. We enjoyed several drinks in the hotel’s Voyager bar which also didn’t disappoint. The staff we interacted with were all extremely professional and efficient. We enjoyed the outdoor pool area during our stay. Sunloungers were very comfortable. The pool was very cold (not sure if it is heated) but I enjoyed a refreshing swim. Perhaps the area around the pool could be a little tidier in terms of clearing the patio areas of accumulated fallen leaves etc. Worth noting also is that the rooms do not have air conditioning and ours was extremely warm. A fan is provided in the room however. We had booked a standard double room on this occasion which was too small/cramped. Next time we would definitely book a larger room.
Séjour de 3 nuits en juillet 2023
Réponse de Steve le 6 juil. 2023
Dear Michael,Thank you for taking the time to post such a positive and informative review for future guests. The swimming pool is heated between May and September.I look forward to welcoming you back in the future.Kind regards

10/10 Excellent

Malcolm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juin 2023
Réponse de Steve le 4 juil. 2023
Thank you for the review Malcolm, it's really appreciated.We all look forward to welcoming you back in the near future.Kind regards

10/10 Excellent

Graham

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2023
Réponse de Steve le 4 juil. 2023
Thank you for the review Graham.We look forward to welcoming you back soon.Kind regards

8/10 Bien

Kathryn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a nice stay. The staff was very nice and helpful and made us feel welcome.
Séjour de 2 nuits en juin 2023
Réponse de Steve le 14 juin 2023
Thanks for taking the time to post your review Kathryn. I'm really pleased that you enjoyed your stay with us.Kind regards

8/10 Bien

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mai 2023
Réponse de Steve le 14 juin 2023
Thanks Angela. Your review is appreciated and I look forward to welcoming you back soon.Kind regards

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2023
Réponse de Steve le 14 juin 2023
Thank you for the review Mark.Kind regards

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Steve le 14 juin 2023
Thanks for the review Andrew.I look forward to welcoming you back.Kind regards

8/10 Bien

john

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great stay again, this time bought some friends who really enjoyed the hotel and island
Séjour de 4 nuits en mai 2023
Réponse de Steve le 11 mai 2023
Thank you for the review John. I'm pleased that you enjoyed your stay and look forward to welcoming you back soon.

6/10 Satisfaisant

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2023
Réponse de Steve le 14 juin 2023
Thank you for your review Matthew, it's appreciated.Kind regards

10/10 Excellent

Colin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en avril 2023
Réponse de Steve le 9 mai 2023
Thank you for your review Colin. I look forward to welcoming you back soon

8/10 Bien

Jutta

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2023
Réponse de Steve le 9 mai 2023
Thanks for the review Jutta.Kind regards

10/10 Excellent

Ian T

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A wonderful hotel. We stayed for 5 nights and everything was superb. The staff are attentive and friendly. Our room was clean and what we expected. All in all a lovely hotel
Séjour de 5 nuits en avril 2023
Réponse de Steve le 9 mai 2023
Thank you for taking the time to post such a lovely review Ian.Kind regards

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great views!
A lovely place to stay with friendly, caring staff. Rooms are spacious and tastefully decorated.
Séjour de 3 nuits en mars 2023
Réponse de Steve le 9 mai 2023
Thanks for the great review Peter, it's really appreciated.Kind regards

10/10 Excellent

Neil

Séjour de 2 nuits en février 2023

10/10 Excellent

peter

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't hesitate
Séjour de 3 nuits en février 2023

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely place to stay!
Lovely comfortable room with a fabulous view, excellent food and good service. Definitely a hotel I will return too.
View from room
View from room
Séjour de 5 nuits en décembre 2022