Avis
6,4
6,6/10
Propreté
7,0/10
Personnel et service
6,0/10
Équipements
5,8/10
Infrastructures et conditions de l’hébergement
6,0/10
Écoresponsabilité
Avis
Voyage en groupe
29 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
8/10 Bien
brigitte
5 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
brigitte
Séjour de 1 nuit en octobre 2018
8/10 Bien
sam, saint etienne
16 sept. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
sam
Séjour de 2 nuits en mai 2018
6/10 Satisfaisant
Virginie
14 août 2018
Virginie
Séjour de 1 nuit en juillet 2018
6/10 Satisfaisant
Maria
28 mai 2024
Les points forts : Équipements
Les points faibles : Propreté
Maria
Séjour de 3 nuits en mai 2024
10/10 Excellent
Max
Voyage en famille
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Max
Séjour de 1 nuit en mai 2024
Réponse de Manager le 28 mai 2024
Hello Max,We are thrilled to hear you enjoyed our friendly staff, beautiful surroundings, clean rooms, and central location. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
4/10 Médiocre
Alejandro
Voyage en famille
28 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Alejandro
Séjour de 2 nuits en mai 2024
Réponse de Manager le 28 mai 2024
Hello Alejandro,We apologize for any inconvenience you experienced. We recommend contacting our management directly for further assistance with this matter.
4/10 Médiocre
Barbara
Voyage en famille
27 mai 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 2 nuits en mai 2024
Réponse de Manager le 28 mai 2024
Hello Barbara,We appreciate your feedback regarding our hotel's convenient location and friendly staff. Your observations about the parking situation, room amenities, and noise levels are duly noted for future improvement. We take all guest concerns seriously and will address these issues internally for a better guest experience in the future. Thank you for bringing these matters to our attention.
10/10 Excellent
Zara
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zara
Séjour de 1 nuit en mai 2024
Réponse de Manager le 28 mai 2024
Hello Zara,We are delighted to hear that you had a pleasant stay with us. Our team strives to provide a high level of service. Your kind words about the cleanliness and helpfulness of our staff are greatly appreciated. Your satisfaction is our top priority and we hope to welcome you back soon.
10/10 Excellent
Natasha
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natasha
Séjour de 1 nuit en mai 2024
Réponse de Manager le 24 mai 2024
Hello Natasha,Thank you for highlighting our central location, friendly staff, and clean rooms. We strive to provide exceptional service to all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
10/10 Excellent
Sara
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 1 nuit en mai 2024
Réponse de Manager le 24 mai 2024
Hello Sara,We are thrilled to hear that you had a positive experience with our friendly staff and enjoyed the convenient location of our hotel. We look forward to welcoming you back for another wonderful stay in the future.
10/10 Excellent
Steven
20 mai 2024
Steven
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Steven,We are delighted to hear that you had a positive interaction with our reception staff and enjoyed a comfortable night's rest with us. Should you ever find yourself in the area again, we would love to welcome you back for another cozy stay.
4/10 Médiocre
Mikayla
Voyage en groupe
20 mai 2024
Les points forts : Équipements
Les points faibles : Propreté
Mikayla
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Mikayla, We appreciate your feedback and understand the importance of transparency regarding additional fees. We strive to provide a pleasant experience for all our guests and will take your comments into consideration for future improvements.
6/10 Satisfaisant
Yeny
19 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Yeny
Séjour de 2 nuits en mai 2024
Réponse de Manager le 22 mai 2024
Hello Yeny, We appreciate you choosing to stay with us. Should you have any feedback from your recent visit, please feel free to reach out to us so we can ensure a better experience for you in the future.
8/10 Bien
Luis Eduardo
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luis Eduardo
Séjour de 1 nuit en mai 2024
Réponse de Manager le 20 mai 2024
Hello Luis Eduardo,Sentimos mucho escuchar acerca de su experiencia. Le recomendamos que se ponga en contacto con la gerencia del hotel para discutir este asunto más a fondo. Agradecemos sus comentarios y tomaremos medidas para mejorar en el futuro.
10/10 Excellent
Sherie
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherie
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Sherie,We're delighted to hear that you enjoyed our central location, friendly staff, and comfortable beds during your stay. We appreciate your positive feedback and hope you had a wonderful time exploring the nearby attractions. Thank you for choosing to stay with us!
10/10 Excellent
Alex
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Alex,We are pleased to hear that you found our rooms clean and our staff friendly during your stay. Our team works hard to provide a welcoming atmosphere for all our guests. Should you have any further feedback or requests, please do not hesitate to reach out to us.
10/10 Excellent
Levi
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Levi
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Levi,We are pleased to hear that you enjoyed our central location and found our staff friendly. It's wonderful to know that you had a great time during your stay. If you have any further feedback or need assistance, please feel free to reach out to us directly.
10/10 Excellent
Melissa
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Melissa,We're delighted to hear you enjoyed our hotel's prime location! It's wonderful to know you found your stay to be easy and comfortable. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out.
10/10 Excellent
Regine
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Regine
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 mai 2024
Hello Regine,We are thrilled to hear that you enjoyed your stay at our property. It is fantastic to know that our rooms met your expectations and that our staff provided excellent service. Your kind words are greatly appreciated and we hope to welcome you back in the future.
10/10 Excellent
Cierra
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cierra
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Cierra,We are delighted to hear that you found our hotel to be a good choice for your visit to Tahoe and that you appreciated our cleanliness and central location. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.
10/10 Excellent
Alma
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alma
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Alma,We're pleased you enjoyed our hotel's convenient location and the hospitality of our staff. Your kind words motivate us to maintain high standards. Thank you for sharing your experience with us.
10/10 Excellent
Kaitlyn
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kaitlyn
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Kaitlyn,We are glad to hear that you found our hotel's location convenient and enjoyed the cleanliness and comfort of your stay. Feedback like yours motivates us to continue providing exceptional service to all our guests. If you have any future travel plans, we would be delighted to welcome you back to our hotel.
10/10 Excellent
Caroline
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caroline
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Caroline,We are thrilled to hear that you found our hotel to be a great value! Thank you for recommending us to others seeking a cozy and welcoming place. Your positive feedback means a lot to us.
10/10 Excellent
Jesse
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jesse
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Jesse,We're delighted to hear you enjoyed our clean rooms and convenient location for your stay. Your positive feedback is truly appreciated, and we hope to welcome you back again in the future for another excellent experience.
10/10 Excellent
Xandra
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xandra
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Xandra,We are pleased to hear that you enjoyed our clean rooms, comfortable beds, and excellent service. Our friendly staff looks forward to welcoming you back in the future.
10/10 Excellent
Lambardar
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lambardar
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Lambardar,We appreciate your kind words regarding our service staff. Our team takes pride in ensuring a welcoming and pleasant stay for our guests. If you have any further feedback or require assistance, please don't hesitate to reach out to our management team for any concerns.
6/10 Satisfaisant
pietro
Voyage en famille
21 avr. 2024
pietro
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello pietro, We appreciate your feedback and are pleased to hear that you had a good experience during your stay with us. Should you have any further comments or suggestions, please do not hesitate to contact our management team directly for further assistance. Thank you for choosing our hotel, we hope to welcome you back soon.
10/10 Excellent
Cameron
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cameron
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Cameron,We are pleased to hear you found our hotel to be a great value. Your feedback is important to us and we appreciate you taking the time to share your experience. Should you have any further comments or suggestions, please do not hesitate to reach out to us.
10/10 Excellent
Kathleen
Voyage en famille avec de jeunes enfants
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathleen
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Kathleen,We are delighted that you appreciated our convenient location. Your feedback is greatly valued as we strive to provide an enjoyable experience for all our guests.
10/10 Excellent
Abigail
Voyage en famille avec de jeunes enfants
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abigail
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Abigail,We are pleased to hear you found our hotel to be great value. Thank you for sharing your experience with us! Your feedback is appreciated and we hope to welcome you back in the future.
8/10 Bien
Bulmaro
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bulmaro
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Bulmaro,We appreciate you choosing our hotel for your stay! If you have any feedback you'd like to share, please don't hesitate to reach out to us. We hope you had a pleasant experience and look forward to welcoming you back in the future!
10/10 Excellent
Haley
5 avr. 2024
Haley
Séjour de 3 nuits en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Haley,Thank you for staying with us! We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another enjoyable stay!
10/10 Excellent
Evon
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evon
Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
Hello Evon,We are delighted to hear that you enjoyed our hotel's convenient location. We always strive to provide a prime spot for our guests to explore the area's attractions. Thank you for your feedback on this aspect of your stay!
10/10 Excellent
Carlyle
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlyle
Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
Hello Carlyle,We are pleased to hear you found value in your stay with us. Your feedback is important to us as we strive to provide a positive experience for all guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.
10/10 Excellent
Susan
Voyage en famille avec de jeunes enfants
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en mars 2024
Réponse de Manager le 31 mars 2024
Hello Susan,We appreciate your feedback and take all comments into consideration for future improvements. If you have any further concerns, please do not hesitate to contact our management team.
10/10 Excellent
Justice
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justice
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Justice,We are delighted to hear you enjoyed our hotel's prime location. Should you have any further feedback, feel free to reach out to us directly. Your input is valuable to us as we strive to enhance our guests' experiences.
10/10 Excellent
Jayda
Voyage en famille avec de jeunes enfants
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jayda
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Jayda,We appreciate you taking the time to share your experience with us. It's great to hear that you had a pleasant stay. We strive to provide exceptional service to all our guests. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to get in touch with us.
10/10 Excellent
Cindy, Miami
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cindy
Séjour de 2 nuits en mars 2024
Réponse de Manager le 27 mars 2024
Hello Cindy,Thank you for recommending our hotel! We are thrilled to hear that you had a great experience during your stay. Our team always strives to provide excellent service to our guests. If you have any further feedback, feel free to reach out to our management team directly. We look forward to welcoming you back in the future.
10/10 Excellent
Aiden
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aiden
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Aiden,We appreciate you recognizing our hotel's great value. Guest satisfaction is our priority, and we strive to offer excellent service and amenities to all our guests. If you have any further feedback or suggestions, please feel free to contact our management team.
10/10 Excellent
Brayden
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brayden
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Brayden,We are delighted to hear that you enjoyed our hotel's convenient location. Your feedback is valuable to us as we strive to provide an exceptional experience for all our guests during their stay. Thank you for choosing our hotel, we look forward to welcoming you back in the future.
10/10 Excellent
Harley
Voyage en famille
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harley
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Harley,We appreciate your feedback and regret to hear that you did not feel your stay matched your expectations. We strive to provide a comfortable experience for all guests. Any further concerns can be addressed by reaching out to our management team directly. Thank you for choosing our hotel for your stay.
10/10 Excellent
Narelle
Voyage en famille avec de jeunes enfants
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Narelle
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Narelle,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. We always strive to offer competitive prices in line with the quality of service provided to our guests. Your insights are valuable to us as we continue to enhance the overall guest experience.
2/10 Horrible
Marlyn
20 mars 2024
Marlyn
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Marlyn, We appreciate your kind words about our front desk staff. We apologize for any discomfort you experienced with the room temperature and remote controls. Please note that we are constantly working to improve our services and facilities for our guests' comfort. Thank you for sharing your feedback, and we hope to welcome you back for a better experience in the future.
10/10 Excellent
Adriana
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adriana
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Adriana,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
2/10 Horrible
Savanth
Voyage en famille
14 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Savanth
Séjour de 1 nuit en février 2024
Réponse de Manager le 16 mars 2024
Hello Savanth, We are sorry to hear about your experience. Guest feedback helps us improve our services for future stays. If you'd like to share more details, please contact our management team directly to assist you further. Your input is valuable to us.
8/10 Bien
Tanesha
13 mars 2024
Les points forts : Personnel et service
Tanesha
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello Tanesha,We're delighted to hear you had a pleasant stay with us. If you have any further comments or suggestions, please feel free to reach out to us so we can continue improving our services.
10/10 Excellent
Warren
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warren
Séjour de 1 nuit en mars 2024
Réponse de Manager le 12 mars 2024
Hello Warren,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please feel free to contact our management team directly. Thank you for choosing to stay with us.
2/10 Horrible
Felicia
11 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felicia
Séjour de 2 nuits en mars 2024
Réponse de Manager le 13 mars 2024
Hello Felicia, We apologize for any inconvenience you experienced during your stay. Our team will address the maintenance and room layout issues mentioned to enhance guest comfort. Regarding noise complaints, we strive to ensure a peaceful stay for all guests, and appreciate your understanding in maintaining a quiet environment. Your feedback is valuable in improving our services for future guests.
10/10 Excellent
Grace
Voyage en famille
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grace
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 mars 2024
Hello Grace,We are pleased to hear that you enjoyed our hotel's convenient location. We strive to provide our guests with a prime spot for their travels. Your feedback is greatly appreciated, and we hope to welcome you back in the future.