Bar en bord de piscine
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Avis sur Hotel Zi Teresa

4 out of 5
Hotel Zi Teresa
Vico III Rota 3, Sorrento, NA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 106 avis sur 267." "
Note des voyageurs de 8 (Bien), d’après 98 avis sur 267." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 267." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 267." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 267." "

8,8/10

Propreté

8,6/10

Personnel et service

7,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

ROSA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait rapport qualité prix
Excellente situation, parfaite pour nos déplacements Dommage qu’il n’y ait pas de restaurant car le petit déjeuner était délicieux et très diversifié.
Séjour de 4 nuits en septembre 2023
Réponse de Regina Somma le 1 oct. 2023
Cher client,Merci beaucoup pour votre avis : c'est très important pour nous.Nous espérons te revoir bientôt!!Arrivederci a Sorrento!

10/10 Excellent

Isabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Points fort : emplacement, déjeuner, propreté, service , resto , bar , chambre .
Séjour de 7 nuits en juillet 2023
Réponse de Regina Somma le 29 août 2023
Cher client, merci d'avoir partagé votre expérience. Nous sommes heureux que vous ayez passé un bon séjour. Nous espérons vous compter à nouveau parmi nos invités.

8/10 Bien

Carla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Regina Somma le 26 août 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

8/10 Bien

Sébastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel sympa
Très bon hôtel, bien situé non loin de la gare et des principales activités. Je vous conseil la cantina située juste en face, excellent restaurant pas cher. Bonne piscine au sein de l’hôtel. Le seul point à améliorer est le petit déjeuner.
Séjour de 1 nuit en août 2019
Réponse de Regina Somma le 29 août 2019
Cher client, merci beaucoup pour votre recension, c'est très important pour nous. À bientôt!

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propre dans l'ensemble mais qqs petits détails à améliorer...mais ce n'est pas aisé dans un établissement qui a de l'âge. Je regrette que les essuies aient été changé quotidiennement alors que nous avions élis le souhait à la réception de ne pas le faire.
Séjour de 4 nuits en mai 2019
Réponse de Regina Somma le 13 juin 2019
Cher client, merci beaucoup pour votre avis, c'est très important pour nous. Nous espérons vous revoir bientôt.

6/10 Satisfaisant

Ivan

Les points forts : Propreté
Les points faibles : Personnel et service
Quelques gachis
Belles terrasses pour les chambres du premier etage dans cet hotel au confort plutot spartiate. Dommage que les horaires d ouverture de la petite piscine, ie de 10 a 18h, ne correspondent pas aux horaires des vacanciers qui souhaitent faire des excursions. Petit dejeuner pas a la hauteur, cafe scandaleusement mauvais.

10/10 Excellent

Lynn, Arden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We love that everything was in walking distance of this place
Séjour de 4 nuits en mai 2024

8/10 Bien

karah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel. Location amazing. Restaurant across 10000/10.
Séjour de 4 nuits en mai 2024
Réponse de Alessandro le 20 mai 2024
Thank you so much foryour review!!!

6/10 Satisfaisant

Hemamalini

Les points forts : Propreté
Séjour de 1 nuit en mai 2024

8/10 Bien

Zhengyu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Location is excellent. Front desk is helpful and friendly. We wish tea, coffee, cups (not low quality plastic cups) etc. could be provided. Breakfast should be better.
Séjour de 6 nuits en mai 2024

6/10 Satisfaisant

antoniovito, Taranto

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Personale e pulizia eccellenti. La struttura ha potenzialità incredibili ma ora è decisamente in decadenza. La colazione direi pessima
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Pamela S

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient location. Nice breakfast.
Séjour de 2 nuits en avril 2024
Réponse de Regina Somma le 27 avr. 2024
Dear Guest,we are sorry if something in our hotel was not up to your expectations.Please, let us know what was wrong, so that we can improve our services.Best regards

8/10 Bien

Marco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’hotel è abbastanza centrale
Séjour de 1 nuit en avril 2024
Réponse de Regina Somma le 26 avr. 2024
Thank you very much for your review: it is very important for us.We are glad you enjoyed your stay in our hotel and we hope to meet you again!Best regards

6/10 Satisfaisant

Jennifer

Rooms were cramped
Séjour de 3 nuits en avril 2024
Réponse de Regina Somma le 23 avr. 2024
Dear Guest,we are so sorry your stay in our hotel was not up to your expectation.We hope to improve our service to make all our guests happy.Best wishes!

10/10 Excellent

Gulay

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Rooms are clean. Marvellous smell of citrus from balcony. I and my friends love the the stay very much.
Séjour de 3 nuits en avril 2024
Réponse de Regina Somma le 23 avr. 2024
Dear Guest,thank you very much for your review, it is very important for us.We are happy we managed to make you enjoy your stay and we hope to meet you again in the future.

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 4 nuits en avril 2024
Réponse de Regina Somma le 8 avr. 2024
Dear Guest,thank you very much for your review, it is very imposrtant for us!We wish you all the best!

4/10 Médiocre

Guido

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
A pesar de que el precio es razonable y estar cerca del centro, la propiedad no es de cuatro estrellas. Los hoteles de los alrededores de cuatro estrellas son mucho mejores. En general las instalaciones por su calidad , antigüedad y deterioro, no califica para cuatro estrellas, lo que lleva a error a los clientes de Expedía.
Séjour de 4 nuits en octobre 2023
Réponse de Regina Somma le 9 nov. 2023
Estimado cliente,Lamentamos que su estancia en nuestras instalaciones no haya estado a la altura de sus expectativas.Lo sentimos mucho porque siempre hacemos todo lo posible para satisfacer a nuestros huéspedes.Le deseamos todo lo mejor.Atentamente.

10/10 Excellent

Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would definitely stay here again
Hotel was immaculate. Very comfortable, spacious room. Quiet and relaxing. Great location, close to town center and restaurants and shopping.
Séjour de 2 nuits en octobre 2023
Réponse de Regina Somma le 3 nov. 2023
Dear Guest,thank you very much for your review: it is very important for us.Hoping to meet you again in the future, we send you our best regards.

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful location! Easy walk to many locations, easy to get to bus station, train station and even the port for the ferry. Suggest using an Uber/Taxi when arriving by ferry as there can be a lot of steps to carry your luggage up. Staff was warm and responsive. There were 4 women sharing 1 room, enough space and beautiful views of the sea. Also, a magnificent restaurant across from ZiTeresa’s front gate!
Séjour de 3 nuits en octobre 2023
Réponse de Regina Somma le 3 nov. 2023
Dear Guest,thank you very much for your review: it is very important for us.Hoping to meet you again in the future, we send you our best regards.

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff were very helpful. The location is close to the city ctr.
Séjour de 4 nuits en octobre 2023
Réponse de Regina Somma le 31 oct. 2023
Thank you very much for your review, it is very important for us.Hoping to meet you again, we send you our best regards

6/10 Satisfaisant

Carolanne, Fletcher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Water either too hot, or just a trickle of cold. Bed’s extremely hard, even for someone who like firm Mattress. Not even sure there was a mattress. Staff and breakfast were very nice!! Rooftop bar and view exceptional. 10 min walk to train, 15 to town and pier. Good budget option for travelers.
Séjour de 5 nuits en octobre 2023
Réponse de Regina Somma le 31 oct. 2023
Dear guest,thanks a lot for your review: our giests' opinion is very important for us.We have taken a note of the problems you encountered during your stay, to try to solve them.But we are happy you enjoyed your stay and you recommand our hotel.Best regards

8/10 Bien

Eric

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
I would recommend the hotel. It is old and the rooms are laid out in a very weird way. The breakfast could be better. But its in a good location and is a good price.
Séjour de 1 nuit en octobre 2023
Réponse de Regina Somma le 20 oct. 2023
Thank you very much for your review: it is very important for us.Best regards

8/10 Bien

Fiona

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Regina Somma le 20 oct. 2023
Thank you very much for your review: it is very important for us.Best regards

2/10 Horrible

Naranjan

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If its just for location its good but not great. For the reat see the list; 1. Uncomfortable beds - my back is pretty much done
Séjour de 3 nuits en octobre 2023
Réponse de Regina Somma le 10 oct. 2023
Dear Guest,we cannot understand your rate, also because you tell we are good, even if not great, so we do not comprehend why you gave us 1 star, We understand you are angry as we cannot gave you a late check out and a free of charge place in our garage, but we find it incorrect to take revenge in this way.We hope for you all the best.

10/10 Excellent

Claudia

Séjour de 2 nuits en octobre 2023
Réponse de Regina Somma le 20 oct. 2023
Thank you very much for your review: it is very important for us.Best regards

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding vakue
Large room for Europe. Wonderful firm mattresses. Good location. Great breakfast. Overall, outstanding value!
Séjour de 2 nuits en octobre 2023
Réponse de Regina Somma le 10 oct. 2023
Dear Laura,we thank you very much for your review, it is very important for us and it is the best reward for our workWe hope to meet you again in the future.Arrivederci da Sorrento!

8/10 Bien

Andrew

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good location & staff generally cooperative (we got to know the maintenance man quite well, and he was wonderful). Sadly, the building is tired & wearing out; the air conditioner would stop for no reason, the metal winder shutter locked down on day 1, & numerous other small things didn't work properly. The buffet breakfast was ordinary.
Séjour de 3 nuits en septembre 2023
Réponse de Regina Somma le 8 oct. 2023
Dear guest,thank you very much for your review, it is very important for us.We are sorry if something was wrong with your stay and we will try to improve our services for the next guests.Best regards

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Sorento hotel.
Amazing. The hotel is very centrally located. It was a short walk to shopping and restaurants.
Séjour de 5 nuits en septembre 2023
Réponse de Regina Somma le 30 sept. 2023
Thank you very much for your review, it is very important for us.We hope to meet you again in the future.Best wishes!

10/10 Excellent

janet

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable rooms, staff was very nice..rooms were very clean and well lit. The pool staff was rude, but other than that , great hotel..front fesk was friendly..
Séjour de 3 nuits en septembre 2023
Réponse de Regina Somma le 30 sept. 2023
Dear Guest,thank you very much for your review, it is very important for us.We hope to meet you again in the future.Best regards

10/10 Excellent

Bruce

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would give the hotel a 4.5 if I could. The room was clean and quiet and everything worked. The staff was pleasant and helpful. The location was good. The negatives were the beds which we found to be too firm and the breakfast which to us was pretty average.
Séjour de 6 nuits en septembre 2023
Réponse de Regina Somma le 28 sept. 2023
Dear Guest,we thank you very much for your feedback: your opinion is important for us.Best regards

8/10 Bien

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Regina Somma le 28 sept. 2023
Dear guest,thank you for your feedback, it is very important for us.Best regards

10/10 Excellent

Stephen

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en septembre 2023
Réponse de Regina Somma le 31 oct. 2023
Dear Guest,thanks a lot for your review, it is very important for us.We hope to meet you again.Arrivederci da Sorrento!

10/10 Excellent

Delphine, mililani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I realy enjoyed the location of the hotel the room wasn’t to much my style but was confortable I never used the pool and I could had done with out it the location was the thing for me
Séjour de 3 nuits en septembre 2023
Réponse de Regina Somma le 16 sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a helpful lady on reception. I’d had my purse stolen in Rome, so there were complications, she was wonderful. Pool small, but that’s no problem for us, the coolness was what was required. A hugely popular restaurant is opposite
Séjour de 1 nuit en septembre 2023
Réponse de Regina Somma le 16 sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 Excellent

Louise, Bolton

Séjour de 1 nuit en septembre 2023
Réponse de Regina Somma le 1 oct. 2023
Dear Customer,Thank you very much for your review: it is very important to us.We hope to see you again soon!Arrivederci da Sorrento!

8/10 Bien

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the location and the building. Loved the roof top bar area. We were disappointed that pool was not accessible as closed at 6pm. Had to pay €3 for pool towel. Also, quad room had 1 good 'king' bed and 2 terrible beds, likely meant for very small children. Had a 'key' safe so did not feel secure. Broken shower head. Great staff, helpful,friendly. I would return!
Séjour de 5 nuits en août 2023
Réponse de Regina Somma le 31 oct. 2023
Dear guest,first of all we thank you very much for your review.We are happy you enjoyed your stay in our hotel and we have taken a note of the problems you encountered, to solve them and to improve our services.Best regards

8/10 Bien

John

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
OK for short stay
Finding hotel made easier by large sign on main road. Well located. Pool area cramped plus charge for towels. Car park charge €30 per night is extortionate and had to leave car key with reception. Changed bathroom towels every day. Breakfast OK.
Séjour de 4 nuits en septembre 2023
Réponse de Regina Somma le 16 sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 Excellent

Paula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had the Italian Ambience and the view was Awesome from room and roof top bar!!The staff was great! I would come back!
Séjour de 3 nuits en septembre 2023
Réponse de Regina Somma le 16 sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

8/10 Bien

Agnes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was kept really well. The building itself was old. There was a smell of mold in our room, I’m sure due to its age. I couldn’t get the safe to work to store my passport and valuables. Other than that it was quite charming.
Séjour de 3 nuits en août 2023
Réponse de Regina Somma le 16 sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.We are sorry for the safe, but it was just enough to ask the key at the front desk and it is very easy to make it work.Best regards

10/10 Excellent

Ulla Friis

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Regina Somma le 31 août 2023
Dear guest,thank you having chosen our hotel. We are happy your stay was up to your expectation.We hope to see you again in the future.

8/10 Bien

Dennis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
. Hotel was nice and all areas walkable.
Séjour de 3 nuits en août 2023
Réponse de Regina Somma le 28 août 2023
Dear Guest,thank you very much for your review, it is very important for us.Best regards

10/10 Excellent

Art

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 4 nuits en août 2023
Réponse de Regina Somma le 28 août 2023
Dear Guest,we are very happy your stay in our hotel was up to your expectations.Thank you very much or your review.Best regards

10/10 Excellent

Adrian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast, pool and rooftop patio are all very nice aspects of this property. It was clean and very convenient to walk anywhere we wanted to go. It was perfect for our family of four during our 4 night stay.
Séjour de 4 nuits en août 2023
Réponse de Regina Somma le 27 août 2023
Dear guest,we thank you very much for your review: it is very important for us.Hoping to see you again here in Sorrento, we send you our best regards

8/10 Bien

Fabian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Location, walking distance to all.
Séjour de 2 nuits en août 2023
Réponse de Regina Somma le 26 août 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

8/10 Bien

Charlotte

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value
Small but very nice pool area. Excellent view from roof terrace.
Séjour de 5 nuits en août 2023
Réponse de Regina Somma le 26 août 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 Excellent

Alexander

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely superb experience. Very glad of the pool given the hot weather and lack of reasonably priced sun lounger / beach facilities in the town. Rooftop bar has fantastic views all around. Pleasant and helpful staff, cleaners were great, food options (bed & breakfast) were the best we had of three hotels we stayed at during our holiday to Italy. The restaurant opposite the entrance steps is very reasonably priced and serves fantastic food. It’s so popular people queue up 45 mins before opening time and is highly recommended. It’s close enough to town without being right on top of the marina which is (understandably) more expensive to capitalise on cruise ship passengers. We absolutely loved this place and would stay again in a heartbeat. Very highly recommended!
Séjour de 7 nuits en juillet 2023
Réponse de Regina Somma le 26 août 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 Excellent

Bhabha

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francesca at the front desk was very helpful during check in and as well as during our stay, very nice property, good breakfast and easy access to city center and train station.
Séjour de 3 nuits en août 2023
Réponse de Regina Somma le 26 août 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Regina Somma le 26 août 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

6/10 Satisfaisant

james

Voyage en famille
Les points forts : Propreté et personnel et service
We had a quad and it was extremely tight space. The air conditioning was weak.
Séjour de 1 nuit en juillet 2023
Réponse de Regina Somma le 28 août 2023
Dear guest,we are sorry if something was wrong with your sty in our hotel.We will take inspiration from your reflections to try to improve our services.Best regards

10/10 Excellent

Erica

Séjour de 1 nuit en juillet 2023
Réponse de Regina Somma le 26 août 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards