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Avis sur Hotel Lorelei Londres

5 out of 5
Hotel Lorelei Londres
VIA CALIFANO 2, Sorrento

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 129 avis sur 152." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 152." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 152." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 152." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 152." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Michele

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Diane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
C’est le Lorelei qui a rendu notre séjour à Sorrento mémorable. Tout d’abord le personnel extraordinaire, souriant, toujours dévoué à notre bien-être et ce à tous le niveaux. Un service de grande classe, de grands hotels. L’équipe de Sascha à la restauration, que ce soit au déjeuner, au lunch, au resto Lorelei ou au Sunset bar est hors du commun et offre Vraiment un service remarquable, une cuisine excellente. To top it all, la vue époustouflante ou que vous soyez dans l’hotel fait l’envie de nombreux touristes qui s’arrêtent sur la rue. les chambres sont modernes, propres, très agréables et rien ne manque. Si je reviens dans la région ce sera l’endroit ou je retournerai. Notre expérience à Sorrento n’aurait pas ete la meme sans le Lorelei, merci à toute l’equipe pour toutes les attentions!
Séjour de 6 nuits en mai 2023
Réponse de Maria Esposito le 10 mai 2023
Merci beaucoup pour votre aimable et agréable avis.Nous espérons vous accueillir bientôt!

10/10 Excellent

Philippe

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Remarquable hôtel, bien placé à proximité du centre, de la gare et du port, face à la mer. Prestation générale de très bonne qualité à tous points de vue. Cela vaut largement le prix demandé ! Un excellent séjour
Séjour de 3 nuits en mai 2023
Réponse de Maria Esposito le 10 mai 2023
Merci pour votre aimable critique.à bientôt!

10/10 Excellent

Matthieu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour au top en famille
Une nuit exceptionnelle passé famille. Une vue magnifique et un service au top. Encore merci à l’hôtel d’avoir organiser les chambres de manière à gérer nos enfants facilement. Grazie
Une vue spectaculaire
Séjour de 1 nuit en avril 2022

10/10 Excellent

Rubin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’emplacement et le service
Séjour de 5 nuits en octobre 2021

8/10 Bien

poizot

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Établissement très bien situé avec une vue sur mer magnifique ! Personnel au top (surtout Enzo et Gaetano)
Séjour de 6 nuits en septembre 2021

10/10 Excellent

André

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe situation
Avons séjourné dans ce bel hotel et avons aussi profité du superbe restaurant gastronomique. Une très belle expérience que nous renouvellerons certainement.
Séjour de 2 nuits en septembre 2020

10/10 Excellent

JT, Paris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hotel 5 étoiles, parfaitement situé à Sorrente, personnel très avenant à tout les niveaux, belle chambre avec une véritable vue sur mer, il y’a aussi le plaisir de pouvoir reserver un jacuzzi
Séjour de 4 nuits en août 2020

10/10 Excellent

Evelyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Juste parfait
Très bel hôtel à taille humaine, vue magnifique et excellent restaurant!
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Romeo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent all around. Staff was top notch. Breakfast, room, location - all wonderful. Took my daughters on an Italy trip and Hotel Lorelei was, by far, their favorite place. Would stay again!!!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Alla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful Hotel, good location, nice service. We would definitely stay again!

10/10 Excellent

Gonzalo

Voyage en famille, Voyage en couple
Les points forts : Équipements
Great !!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Melani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We have just left Lorelei Londres after a 7 night stay. It is our first time to Italy and we started here. The Hotel and staff are simply wonderful. Always extremely helpful and couldn’t do enough for us. We had a junior suite room with a balcony and jacuzzi with amazing views of Sorrento. The Restaurant staff were just were all wonderful, and Valentina was just a wonderful bright and cheery face to see every morning. After the 2nd day she knew our breakfast preference and always brought us the cake of the day. Edna made our amazing coffees every morning also knowing our preferences. Restaurant for breakfast does not open till 7am however Edna made us a take away this morning prior to 7 as our transport was picking us up at 7am. Location was just perfect approx 15 mins walk into main town Sorrento. The sunset bar was simply Devine overlooking the bay of Sorrento. I would absolutely stay here again.
Séjour de 7 nuits en avril 2024

10/10 Excellent

Roman

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property, do yourself a huge favor and eat dinner at their Michelin star restaurant. The staff was extremely kind and knowledgeable. Beautiful views off our balcony.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Lorelei le 6 avr. 2024
Dear Mr. Roman,thank you so much for your kind words about our hotel and restaurant.We are glad you enjoyed your time here with us.We hope to see you soon. Best wishes!

10/10 Excellent

Stacey

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Sonja

Séjour de 7 nuits en décembre 2023

10/10 Excellent

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a great water view. Close walk to city square and train station. Concierge were very helpful with any questions, gave great suggestions for dinning options within walking distance and very personable. Breakfast staff and food were great.
Séjour de 4 nuits en décembre 2023
Réponse de Maria Esposito le 14 déc. 2023
Dear Mr.Wayne,thank you so much for all your kind words about our staff and hotel.We really appreciate your feedback.We hope to see you again soon.Best wishes!

10/10 Excellent

Manav

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hospitality, good food and beautiful rooms with even prettier views.
Séjour de 2 nuits en novembre 2023
Réponse de Maria Esposito le 14 déc. 2023
Dear Mrs.Manav,thank you again for choosing our hotel.We really appreciate your kind words about our hotel.We hope to see you again soon.Best wishes!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service View Breakfast
Séjour de 2 nuits en novembre 2023
Réponse de Maria Esposito le 30 nov. 2023
Thank you for your kind feedback.We hope to see you soon.Best wishes!

10/10 Excellent

Jeanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was second to none. Exceptional! Breakfast at the hotel was some of the best I’ve ever had. Loved our balcony hot tub. Great area, close to everything.
Séjour de 3 nuits en novembre 2023
Réponse de Maria Esposito le 30 nov. 2023
Thank you so much for your kind words about our staff and breakfast.We are really happy that you enjoyed your room too.We hop to see you again.Best wishes!

10/10 Excellent

Igor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Maria Esposito le 22 nov. 2023
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023
Réponse de Maria Esposito le 22 nov. 2023
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 Excellent

Jeanette

Séjour de 3 nuits en octobre 2023
Réponse de Maria Esposito le 22 nov. 2023
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

8/10 Bien

elena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beautiful
Séjour de 2 nuits en octobre 2023
Réponse de Maria Esposito le 25 oct. 2023
Thank you so much for choosing our hotel for your stay in Sorrento.We hope to see you again.Best wishes!

10/10 Excellent

Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel ever!!
Every thing was beyond expectations.
Séjour de 3 nuits en octobre 2023
Réponse de Maria Esposito le 21 oct. 2023
Dear Mrs. Elisabeth,thank you so much for your kind words about our hotel.We are glad you enjoyed your time here with us.We hope to see you soon.Best wishes!

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Hotel - Superb!
Absolutely brilliant hotel. We stayed for 3 nights during our visit to Sorrento and the hotel is stunning. They have really classy and tastefully designed interiors. We stayed in the junior suite, the room was spacious and bright with its own wraparound balcony which boated an outside jacuzzi bath, sun loungers and a table and chair. The views are stunning and the staff were just incredible and could not do more to make our stay perfect. The attached restaurant is a must-visit and the breakfast is very very good. Absolutely 100% worth staying and we will certainly come back again!
View from balcony of Vesuvius
View from Sunset Bar
Marina piccola
Hotel
Séjour de 3 nuits en septembre 2023
Réponse de Maria Esposito le 21 sept. 2023
Dear Mr&Mrs. Meddings,thank you so much for all your kind words about our hotel and our staff.We always try to do our best to satisfy all our guests' requests, letting their stay memorable.We really appreciate your feedback.We hope to see you again soon with your children.Best wishes!

10/10 Excellent

Heather Rose

Séjour de 3 nuits en septembre 2023
Réponse de Maria Esposito le 22 nov. 2023
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 Excellent

Anne r

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked early for our trip and found that the room rate dropped significantly as the date of the trip neared. We had a lovely room with a gorgeous view and small terrace. The staff are amazing and the outdoor patio for breakfast has a breathtaking view.
Séjour de 4 nuits en août 2023
Réponse de Maria Esposito le 6 sept. 2023
Dear Mrs. Anne,we are glad you enjoyed your stay with us, and we really appreciate your kind words about the hotel and especially about our staff.We try to always do our best to let our guests'stay memorable.We hope to see you soon again.Best wishes!

10/10 Excellent

Walter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2023

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view was spectacular! The staff was attentive, courteous and very respectful! The beach club was very enjoyable too. We had a magical stay!
Séjour de 6 nuits en août 2023
Réponse de Maria Esposito le 26 août 2023
Dear Mr,.Peter,thank you very much for all your kind words about our hotel and staff.We hope to welcome you back soon.Best wishes!

10/10 Excellent

Duane

Séjour de 4 nuits en août 2023

4/10 Médiocre

Darrin

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is in am incredible location. The views and balconies are incredible. However, our room had a bad odor eminating out from the bathroom that got continually worse as our stay progressed (we stayed 4 days). The staff swemed surprised when we broufht it up and saod they would look into it. They said thwy fixed it after we came back from am excursion but never said how. The smell quickly came back. In addition, everytme we called room service or the front desk they had to call us back later because they didn't know how to help us and had ro ask somebody (even just for simple drinks like amaretto). Housekeeping also would only partially freshen up our room. We had to constantly ask for towels,.or soap, or water, even after they had serviced the room. Overall,.the staff was friendly but did very helpful. When we asked for a taxi to town or a car service ww asked foe only those who took cards but they kept setting us up with those who didn't take cards. This place has potential but really missing out on the important details that falls in line with a luxury resort on the Amalfi Coast.
Séjour de 4 nuits en juillet 2023

10/10 Excellent

Jose, Miami

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff, specially Maria in the front desk.
Séjour de 5 nuits en juillet 2023
Réponse de Maria Esposito le 26 août 2023
Dear Mr. Jose,thank you again for have chosen us.We really appreciate your kind words about our staff.We hope to see you soon.Best wishes!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
From before even stepping onto the property we were treated with the most incredible service. Luana & Maria would respond to any email regarding our stay, reservations, or bookings promptly. They were beyond helpful with planning our itinerary and guiding us. They recommended boats for a trip along the Amalfi Coast & activities such as olive oil tasting, cooking classes, & lemon garden tours. Once we arrived to the property we were greeted with warmest smiles and services. The hotel itself was stunning, with breathtaking views of the sea, Mount Vesuvius, & Sorrento. The rooms were large, spacious, and very clean. Housekeeping always brought us anything and everything we needed. Every morning at breakfast, Valentina, George, & Max would have the biggest smiles and provide us with anything and everything we needed. By the 3rd day of our stay, they would bring our coffees out without us even asking, which was a testament to the hotel’s attention to each guest. The staff down by the beach club and up at the Sunset Bar too were very kind and provided us with exceptional service. We dined at Restaurant Lorelei & the service and food we got there too was exceptional. Mariana explained each dish very well with so much detail, Pepe was helpful with guiding us with the wines, and George, once again, provided us with great service. My family & I had the most amazing 6 nights at Hotel Lorelei Londres. Every meal, sunset, and staff member exceeded our expectations. We can’t wait to return
Séjour de 5 nuits en juillet 2023
Réponse de Maria Esposito le 12 juil. 2023
Dear Kushali, Ghandi and Yi Family,we really appreciate all your kind words about our staff.We always try our best to let our guests'stay be memorable.Thank you again for all your beautiful feedback.We hope to see you again soon.Best wishes!

10/10 Excellent

Ethan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome staff. They go above and beyond and greet you with smiles. A true standout treat
Séjour de 1 nuit en juillet 2023
Réponse de Maria Esposito le 12 juil. 2023
Thank you very much for all your kind words.We hope to welcome you again soon.Best wishes!

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
beautiful boutique property with amazing views and a great restaurant
Séjour de 1 nuit en juin 2023
Réponse de Maria Esposito le 15 juil. 2023
Dear Mr. Stephen,we are glad you ejoyed your stay with us.Thank you for your kind words about our hotel and our restaurant.We hope to see you again.Best wishes!

6/10 Satisfaisant

SANJAY

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property with great view Staff at reception were quite helpful and pleasant
Séjour de 2 nuits en juin 2023
Réponse de Maria Esposito le 12 juil. 2023
Thank you so much for your kind words about our staff, we always try to let our guests' stay be memorable!Best wishes!

10/10 Excellent

LESSY

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The view from each room is simple the best of Sorrento , the rooms are very spacious for Europe , extremely clean, and is located in very quiet street but not far from the center , only 10 minutes walk from main port
Réponse de Maria Esposito le 18 juin 2023
Thank you very much for your kind words.We really appreciate them.We try to do our best to let our guests be satisfy and to let thir stay memorable.We hope to see you again.Best whishes!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful views
Room was nice. It is a little walk to the center of Sorrento but we didn’t mind that. Rooftop bar has a beautiful view. Rooms have a beautiful view as well. Restaurant Lorelei that has one Michelin star was good. Overpriced… but I suppose that’s to be expected give Michelin rating.
Séjour de 4 nuits en mai 2023

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Maria Esposito le 4 juin 2023
Dear Mrs. Michelle,thank you again for staying in our hotel.We hope to welcome you back soon.

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great views, amazing restaurant, friendly staff. An awesome experience all around
Séjour de 3 nuits en mai 2023
Réponse de Maria Esposito le 22 mai 2023
Dear Mr.Matthew,thank you for your feedback and for your kind words about our staff.We hope to welcoming you back soon.Best regards

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023
Réponse de Maria Esposito le 22 mai 2023
Dear Mrs.Keith,thank you for your feedback.We hope to welcoming you back soon.Best regards

8/10 Bien

Rita

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Not a bad thing to say about the property BUT I strongly suggest not booking any excursions through the hotel. We booked a private driver and tour guide for Vesuvius and Pompeii through the hotel. Our private driver was a disaster…not even knowing we were supposed to go to both destinations. After taking us to Pompeii, he basically refused to take us to Vesuvius and instead took us to a restaurant of his choosing and then to a coral factory which was basically his attempt to get us to buy jewelry we didn’t want and then cutting the trip short by 2 hours. He tried to tell us that Vesuvius was closed due to high winds which was not substantiated by the Vesuvius National Park website. Even though I complained upon return, the hotel gave us a token discount. In the end we paid 550 Euros the cost of Vesuvius park tickets for a trip to Pompeii and back…very disappointing given the level of hotel and unfortunately was a black mark on an otherwise pleasant stay.

10/10 Excellent

rajesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, very friendly staff. Maria and her team were excellent. Looking forward to our next visit
Séjour de 3 nuits en mai 2023
Réponse de Maria Esposito le 10 mai 2023
Thank you for your kind review.We hope to welcoming you again soon.

10/10 Excellent

JOHN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 Star Hotel On the Waterfront
It was a beautiful hotel in a beautiful location! It would be hard to find anything negative about the place
Séjour de 2 nuits en mai 2023
Réponse de Maria Esposito le 10 mai 2023
Thank you very muhc for your kind words.We hope to see you soon.

10/10 Excellent

JON

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was excellent ? Maria, at the front was helpful in arranging cabs and directions to certain locations. A beautiful location also! Jon & Lisa T
Séjour de 2 nuits en avril 2023
Réponse de Maria Esposito le 29 avr. 2023
Dear Mr. & Mrs. Templeton,Thank you.we really appreciate your kind words about our staff member and the hotel.We hope to welcome you back soon.Best regards,

10/10 Excellent

paula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maravilhoso
Incrível! Melhor hotel que já fui. Restaurante espetacular
Séjour de 3 nuits en avril 2023
Réponse de Maria Esposito le 30 avr. 2023
Dear Mrs.Paula,Muchas gracias por las bonitas palabras sobre nuestro hotel y nuestro restaurante.Nos vemos pronto, Adios

10/10 Excellent

Max

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location and staff.
Séjour de 5 nuits en avril 2023
Réponse de Maria le 15 avr. 2023
Thank you very much for your feedback.We hope to see you again.Best regards!

10/10 Excellent

Rocky, Locust Valley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great views and restaurant

10/10 Excellent

Gerald J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxurious Seaside Stay
Christmas in Sorrento was an experience to remember. The hotel staff was welcoming and warm. The restaurant is world class with a Michelin Star to prove it. The room was amazing with a seaside view from our balcony. We would go back in a heartbeat.
Séjour de 3 nuits en décembre 2022