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Avis sur Crowne Plaza Sofia, an IHG Hotel

5 out of 5
Crowne Plaza Sofia, an IHG Hotel
111 Alexander Malinov Blvd, Sofia

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 107 avis sur 190." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 190." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 190." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 190." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 190." "

9,4/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Nadir

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2021
Réponse de The Hotel Management le 15 févr. 2021
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Nadir

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hôtel!!fast check-in
Tout ok!!fast check in
Séjour de 1 nuit en octobre 2020
Réponse de The Hotel Management le 12 oct. 2020
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

jaoued

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de The Hotel Management le 15 juil. 2020
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

jean-Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2020
Réponse de The Hotel Management le 15 juin 2020
Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards,

8/10 Bien

Amina

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2020
Réponse de The Hotel Management le 4 mai 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

8/10 Bien

HAJAR

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2020

10/10 Excellent

JosephTEUGELS, Bruxelles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Përsonnel très accueillant, service impercable, merveilleuse piscine et sauna
Séjour de 1 nuit en janvier 2020
Réponse de The Hotel Management le 6 janv. 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
'Accueil et service endroit superbe et agréable un rêve
Séjour de 1 nuit en décembre 2019
Réponse de The Hotel Management le 30 déc. 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

6/10 Satisfaisant

joseph

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
belle demeure mais service pas du tout à la hauteu
Hotel neuf trop loin du centre ville prévoir taxi ou voiture de location . situé en zone d'affaire lointaine du centre ville. il fallait tout demander et redemander et surtout attendre. malgré 2 mails de la part de Mme Petya Georgieva qui promettez de faire tous pour nous satisfaire.il en est rien. Je faisais une surprise à mon épouse pour notre anniversaire de mariage j'ai demandé un étage haut, et une surprise de la part de l’hôtel même si il fallait la payer. j'ai entendu oui a tout. Sur place RIEN, le réceptionniste n'avait pas la chambre promise et même pas une fleur fanée de leur part.Pour une surprise à mon épouse cela a était une bonne surprise.Honteux!!!
Séjour de 3 nuits en novembre 2019
Réponse de The Hotel Management le 12 nov. 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We do take every feedback seriously and we do action every time we have to maintain our guest satisfaction and achieve the guest needs. We appreciate the candid feedback we receive and welcome any opportunity to improve. Needless to say, we are looking forward to welcome you back in the hotel in the near future when we will do our best to meet your expectations and ensure an enjoyable stay. Sincerely, The Hotel Management

10/10 Excellent

J-Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien!
Séjour d'une seule nuitée pour raison professionnelle. Très bon séjour. Personnel de qualité. Service haut de gamme. Très bien!
Séjour de 1 nuit en février 2019
Réponse de The Hotel Management le 27 févr. 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are delighted to see that you enjoyed your stay with us. Your comment regarding our staff is highly appreciated. We hope to welcome you back soon. Kind Regards, The Hotel Management

8/10 Bien

Monia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable hôtel à 10 minutes du centre
Un hôtel propre situé à 10 minutes du centre en taxi et 10 minutes de l’aeroport (5€). Personnel professionnel et accueillant. Petit déjeuner varié et bon. Piscine appréciable après une journée de visite. Situé à côté d’un Cinéma budget king et KFC qui peuvent dépanner. Un peu cher mais séjour bien agréable
Séjour de 3 nuits en janvier 2019
Réponse de The Hotel Management le 7 févr. 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to see that you were happy with the extensive breakfast offering, the amazing Esprit Fitness & SPA and the service provided by our professional staff. We hope you had a relaxing time in our Hotel. We hope to welcome you back soon! Kind Regards, The Hotel Management

8/10 Bien

jaoued

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bonne hôtel!!++++
Bonne hôtel!!personnel serviable et disponible à toute heure!!check in et out très rapide
Séjour de 2 nuits en décembre 2018
Réponse de The Hotel Management le 20 déc. 2018
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback! We are so pleased to see that you were happy with the hotel and the service provided by our staff.Our entire team is committed in delivering exceptional service and accommodation and it is always pleasure to receive a positive feedback. We look forward to welcoming you back soon. Kind Regards The Hotel Management

8/10 Bien

Yann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2018
Réponse de The Hotel Management le 17 sept. 2019
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Sylvain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel moderne satisfaisant avec accès proche Metro
hotel de chaîne sans âme particulière bien sur mais fonctionnel, clair et propre. Salle de pt déjeuner agréable ou en terrasse comme j'ai fait. Choix varié et de bonne qualité dans l'ensemble. Personnel satisfaisant. Chambre assez grande avec vue sur le mont Vitocha pour la mienne. Accès au métro au terminus Business Bay (accès au centre en 15 m; pas plus). Proche aéroport donc en métro ou sur le périphérique. Facile à trouver. Mais l'environnement est très moderne sans âme et vide le week end. espace piscine et bien être agréable.
Séjour de 2 nuits en mai 2018
Réponse de The Hotel Management le 4 juin 2018
Dear Sylvain, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to share your opinion about your experience at our hotel. It is with pleasure we read your lovely feedback related to the rooms, breakfast, the Spa center and the convenient location. We love to make our guests feel at home away from home and it is really motivating for our entire team to know that you enjoyed your time with us. Once again, thank you for your custom. We are looking forward to welcoming you back, Kind Regards The Hotel Management

6/10 Satisfaisant

benoit

Les points forts : Propreté
Les points faibles : Personnel et service
Accueil meilleur au deuxième séjour,
Accueil meilleur au deuxième séjour, même si les grooms préfèrent fumer une cigarette plutôt que de s'occuper des bagages des clients. Brasserie sympathique mais prix trop chers au vu du rapport qualité/prix.

8/10 Bien

Martin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall good, but should focus on details
Over all the stay was good. But the details wasn't at five star level. We had roomservice and there was no cutlery. In the spa we did receive ropes after asking (even though we stayed in a suite). We asked the front desk to call a taxi, but he replied after a phone call that the taxi company didn't answer but recommended us to take the subway because it't cheaper. How ever very friendly staff in the restaurant, especially at breakfast service. And very good spa therapists.
Séjour de 3 nuits en septembre 2022
Réponse de The Hotel Management le 20 sept. 2022
Dear Valued Guest,First of all, thank you for choosing to stay at the Holiday Inn Sofia. Your custom is valuable for us and we appreciate you taking the time to provide your feedback.We sincerely apologize for any inconvenience you might have experienced during your stay with us. We thank you for the positive feedback regarding the food and beverage experience and the service received in our Spa center.Once again, dear guest, we appreciate the candid feedback we receive and welcome any opportunity to improve. Needless to say, we are looking forward to welcome you back in the hotel in the near future when we will do our best to exceed your expectations for an enjoyable stay.Sincerely,

10/10 Excellent

MARIA C L

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incrível
Séjour de 1 nuit en août 2022
Réponse de The Hotel Management le 7 sept. 2022
Dear MARIA C L,Thank you very much for the high rating of Holiday Inn Sofia. We are glad to know you enjoyed your experience with us and are looking forward to welcoming you back!Kind Regards

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de The Hotel Management le 9 août 2022
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Levent

Séjour de 1 nuit en juillet 2022
Réponse de The Hotel Management le 19 juil. 2022
Dear Levent, Thank you very much for taking the time to rate Holiday Inn Sofia,. We are pleased to know you liked our hotel and look forward to welcome you back. Kind regards,

10/10 Excellent

Jilal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ih like place
Séjour de 4 nuits en juillet 2022
Réponse de The Hotel Management le 19 juil. 2022
Dear Jilal, Thank you very much for taking the time to rate Holiday Inn Sofia,. We are pleased to know you liked our hotel and look forward to welcome you back. Kind regards,

10/10 Excellent

Voicu Dorian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juin 2022

8/10 Bien

Monica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall very good 👍
Welcoming staff, great service and Nice facilities - for example free spa
Séjour de 2 nuits en juin 2022
Réponse de The Hotel Management le 17 juin 2022
Dear Monica, Thank you for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and look forward to welcoming you back in the near future! Kind Regards, The Hotel Management

10/10 Excellent

Grigor

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022

8/10 Bien

Eldor

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Overall very good
Séjour de 2 nuits en avril 2022
Réponse de The Hotel Management le 27 avr. 2022
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Cody

Séjour de 2 nuits en avril 2022

10/10 Excellent

Popa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super clean, nice employees, a complete hotel.
Séjour de 2 nuits en avril 2022
Réponse de The Hotel Management le 11 avr. 2022
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

8/10 Bien

Petr

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good business hotel
Very good hotel with easy access to Sofia Business Park.
Séjour de 2 nuits en novembre 2021
Réponse de The Hotel Management le 8 avr. 2022
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Feti

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2022
Réponse de The Hotel Management le 8 avr. 2022
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

8/10 Bien

Ruben

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de The Hotel Management le 25 janv. 2022
Dear Ruben, Thank you for taking the time to rate Holiday Inn Sofia! We are glad you like our hotel and look forward to welcoming you in the near future.

10/10 Excellent

Jevon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
High standard always delivered
Always maintain a very high standard of room and service.
Séjour de 1 nuit en octobre 2021
Réponse de The Hotel Management le 1 nov. 2021
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Line

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service
Very friendly and helpful service. Will come again.
Séjour de 4 nuits en octobre 2021
Réponse de The Hotel Management le 12 oct. 2021
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

4/10 Médiocre

Beniamin

Voyage d’affaires
Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en avril 2021
Réponse de The Hotel Management le 10 avr. 2021
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Komme gerne wieder
Sehr sauber und freundliches Personal. Grosszügiges Zimmer. Gutes WLAN. Frühstücksbüffet mit EUR 18 preislich hoch. Würde wieder buchen.
Séjour de 4 nuits en octobre 2020
Réponse de The Hotel Management le 27 oct. 2020
Dear Valued Guest Thank you for taking the time to review our hotel. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by our team. We are happy that we have managed to meet and exceed your expectations. Again, thank you for choosing Holiday lnn Sofia and for your great recommendations. We hope we will have the pleasure to welcome you back . Sincerely,

6/10 Satisfaisant

gurcan

Voyage d’affaires
they asked to pay euro 0,50 for tax during check out.Normally it should added on my bill during check in.
Séjour de 1 nuit en septembre 2020
Réponse de The Hotel Management le 28 sept. 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. Let us take the opportunity to advise you that the tax of 0.50 is a tax which is paid by every guest by night. We would like to inform you that we could not add it upon check in as this is a tax which is paid per night per guest. Thank you once again for your feedback; we are looking forward to welcoming you back to the hotel soon. Yours sincerely,

10/10 Excellent

Jevon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing and quiet
Really like this area ?
Séjour de 1 nuit en juillet 2020
Réponse de The Hotel Management le 3 août 2020
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2020
Réponse de The Hotel Management le 3 juil. 2020
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards, The Hotel Management

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en février 2020
Réponse de The Hotel Management le 4 mai 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

10/10 Excellent

Elena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2020

10/10 Excellent

Prem

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
It was amazing
Séjour de 3 nuits en janvier 2020
Réponse de The Hotel Management le 5 févr. 2020
Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards, The Hotel Management

8/10 Bien

Ofer

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
מלון טוב במרכז עסקים
מלון טוב במרכז העסקים של סופיה, צמוד לאזור העבודה. באזור המלון אין יותר מידי מה לעשות בערב, אבל ניתן לנסוע בתחתית של סופיה למרכז העיר. התחנה ממוקמת כ-10 דקות הליכה מהמלון.
Séjour de 4 nuits en décembre 2019
Réponse de The Hotel Management le 27 janv. 2020
Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards, Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards, The Hotel Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s quiet with a good spa, food good. I didn’t like being told every morning breakfast is not included so it’s ok to charge you, every day, once is enough. Staff were really good otherwise, nothing was too much trouble.
Séjour de 4 nuits en janvier 2020
Réponse de The Hotel Management le 12 janv. 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

2/10 Horrible

Joahn

Voyage en groupe
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en décembre 2019
Réponse de The Hotel Management le 23 janv. 2020
Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards, The Hotel Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2019
Réponse de The Hotel Management le 6 janv. 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

6/10 Satisfaisant

Antonio

Voyage en famille
Les points forts : Propreté
not 5 stars
The Hotel has god and bad points. It is new and nice, but cold. It is close to the metro, but there is nothing around it (no shops, bar, restaurant) The swimming pool is nice but to crowed (is open to also to people who are not hotel costumers) Breakfast is good, but the restaurant is too expensive, and there are mistakes with the prices in euros Some receptionists speak excellent English, but they stress too much their accent and speak too fast: if you are talking with a mother tongue, it just creates problems.
Séjour de 4 nuits en décembre 2019
Réponse de The Hotel Management le 6 janv. 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2019
Réponse de The Hotel Management le 13 nov. 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

8/10 Bien

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exactly what you’d expect. Good quality service and amenities.
Séjour de 1 nuit en octobre 2019
Réponse de The Hotel Management le 4 nov. 2019
Dear Valued Guest, Thank you for choosing our hotel for your stay and for your amazing feedback. We really appreciate to see that our hotel met our guests’ expectation and even more. We are looking forward to welcome you back for your next trip to Sofia. Sincerely, The Hotel Management

10/10 Excellent

goran

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fint och fräscht. Bra läge
Séjour de 1 nuit en octobre 2019
Réponse de The Hotel Management le 10 oct. 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
The quality and hospitality of this Hotel are excellents. I’ve been a few times and I will for sure make this my 1st choice for the next time in Sofia.
Séjour de 1 nuit en septembre 2019
Réponse de The Hotel Management le 1 oct. 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to rate our property. We are pleased to note you enjoyed your experience with us and hope to have the opportunity to welcome you again in the near future.

6/10 Satisfaisant

Ilya

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
So so
Room cleaning is bad, from previous guest there was a T-shirt left behind a chair. It means that cleaning never check behind a *corner`. But restaurant is absolutely perfect, food is fresh and really good cooked! People are very friendly.
Séjour de 1 nuit en septembre 2019
Réponse de The Hotel Management le 10 oct. 2019
Dear Guest, Thank you for taking the time to rate our hotel. We hope to have the opportunity to improve your opinion about Holiday Inn Sofia. Kind regards, The Hotel Management

10/10 Excellent

Camilla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fint hotel
Lidt langt til centrum
Séjour de 1 nuit en septembre 2019
Réponse de The Hotel Management le 30 sept. 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and hope to have the opportunity to welcome you again in the near future.