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Avis sur Brookside Inn

2.5 out of 5
Brookside Inn
2277 US Route 2, Smyrna Mills, ME

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 45 avis sur 92." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 92." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 92." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 92." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 92." "

9,0/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Bruno

Séjour de 1 nuit en novembre 2022
Réponse de Owner le 21 nov. 2022
It is hard to respond to a poor review like this when no details are given. Our motel has been updated with new bathrooms, new exterior doors new lighting and a full service restaurant on site. It is impossible to please everyone, but when you stay somewhere and don't have the experience you are expecting it is helpful to let management or ownership no why.

10/10 Excellent

Phillip

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I arrived late but was comfortably accommodated. The room was clean and quiet bed comfy. Thanks for saving me and my dog from the cold.
Séjour de 1 nuit en février 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Nancy, Lyman

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outside it was well kept, clean, conveniently close to I-95. The room was clean, the water was HOT (for a bath). Happy to have a frig & microwave. Comfortable beds. The food at the affiliated restaurant was delicious. The wait staff were splendid. Talked with the caring owner / chef twice. We will definitely stay again!!
Séjour de 1 nuit en octobre 2023

8/10 Bien

Robert

Les points forts : Propreté
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quaint motel
Séjour de 1 nuit en octobre 2023

8/10 Bien

Andrew A

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Motel review
Nice place, clean, but subject to truck noise from its proximity to I-95 and adjoining hiways.
Séjour de 1 nuit en septembre 2023

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Check in for motel at restaurant. Close to I-95. Single storey, no stairs, parking right by room door. Restaurant has good food & service. Room is comfortable, quiet & clean.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Peggy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small motel with friendly staff and owner. Nothing fancy but it was clean and the food at the restaurant was good.
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Adriano

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very expensive for what it is, also very isolated. Only good thing... its right next to the highway. Same goes for restaurant. There much better for less. Do yourself a favor and look elsewhere.
Séjour de 1 nuit en août 2023
Réponse de owner le 1 sept. 2023
thank you for staying with us. We are the cheapest place to stay within 40 minutes and we are 20-40 a night cheaper than anyone within 20 minutes. Recently updated all our bathrooms with granite countertop vanities, replaced the furniture in the room, replaced all the front doors to the rooms and put updated brighter lighting on the front walk. If you happen to be reading this review, I would encourage you to read the other many positive reviews as well.

10/10 Excellent

Armand

Séjour de 1 nuit en août 2023

10/10 Excellent

Emmanuel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good service 😁
Séjour de 1 nuit en août 2023

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Perry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location and convenience of the restaurant
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Go for the food not the motel.
We found the beds very soft, and very short not good for tall people at all. Handicapped access to the bathroom would be limited by the very narrow doorway. Hot water in the shower was interrupted by cool water 6 times between 9 and 9:15am Sunday. The air conditioner cycles off every 10 to 15 minutes and won't maintain the High setting when it resumes, it won't cool the room just take the humidity down. Fridge and microwave are present but no coffee maker. With the limited choices in the area we'll stay elsewhere next trip. Their Restaurant is highly recommended.
Séjour de 1 nuit en juillet 2023
Réponse de Owner le 1 août 2023
Thank you for staying with us. A couple of thoughts on your review. The beds are standard size that most everyone would have in there home, so you are correct, most very tall people choose to purchase larger mattresses. Our bathrooms are not handicapped accessible, and are not advertised as such. As for the water, not sure why that happened, I will have our plumber address this this week. The AC in all our rooms will cool the room down colder that most people would like it. There is a good chance a prior customer changed a setting and it was not on cool. If you choose to stay with us again, please let me know of these issues while you are here so that I can help make your stay better. While we may not have some of the amenities of other motels, we do keep our rates 20 - 40 less a night than other local motels. Thank you for your comment on the Restaurant! :)

8/10 Bien

Andrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Joseph, Lancaster

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location at a fair price
Séjour de 2 nuits en juillet 2023
Réponse de owner le 1 sept. 2023
Thank you for staying with us!

10/10 Excellent

Steve

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and comfortable!
Séjour de 1 nuit en juin 2023

10/10 Excellent

Kyle

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

8/10 Bien

Joanne

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté
The room was very clean, and quiet. Check in was a little off the beaten path, you have to check in by calling or through the restaurant. I was able to check in a little earlier than normal which was convenient. My only complaint really was the hot water in #5. You were not able to regulate temperature and it was scalding hot!!! In order to make it tolerable the water pressure was trickling out of the shower head. They really should do something about that before it burns a customer
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Tracy

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Broken tv and tv remote and the stand that you put your clothes in. Excellent restaurant and food- clean but broken equipment. We paid for two queen beds and they were doubles not even quite fulls Great area was there for my nephews graduation
Séjour de 1 nuit en juin 2023
Réponse de owner le 1 août 2023
Thank you for staying with us. Sorry for your troubles while you were here. If I had known about the TV during your stay I could have fixed that for you. As for the stand, a prior customer broke it and it has since been fixed. We do not advertise queen beds, so I am not sure what you thought you were paying for.

8/10 Bien

Cecil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay when you need a room to lay down in and rest
Séjour de 2 nuits en mai 2023
Réponse de Owner le 10 juin 2023
Thank you for staying with us!

8/10 Bien

Rickey

Séjour de 1 nuit en mai 2023
Réponse de Owner le 10 juin 2023
Thank you for staying with us!

10/10 Excellent

Pauline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great trip
Everything was just great
Séjour de 1 nuit en avril 2023
Réponse de Owner le 10 juin 2023
Thank you for staying with us!

6/10 Satisfaisant

John

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This motel is just basic. Noted on our reservation was to check in at the restaurant and it is closed on Mondays…a reason I booked there. A carpenter working there had to call the owner because he had no idea. We would have left otherwise as no one else was around. The room is bare bones and dated.
Séjour de 1 nuit en avril 2023
Réponse de Owner le 5 avr. 2023
Thank you for staying with us. I am sorry for the inconvenience of the restaurant being closed on Monday, we have been short staffed and are making some adjustments. The Carpenter is employed by me, the owner, and contacted me ASAP, and I was there immediately, because I was on site to check you in. There is also a sign on the door with my number on it to contact for checkin. As for the room being basic. It is just as described on our website with pictures. So that should have been what you expected.

10/10 Excellent

Pauline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Great place never have any problems or if I do they get corrected right away
Séjour de 1 nuit en avril 2023
Réponse de Owner le 5 avr. 2023
Thank you. We appreciate you choosing us for your travels.

6/10 Satisfaisant

Darlene

Voyage en famille
Les points forts : Propreté
Séjour de 3 nuits en septembre 2022
Réponse de Owner le 5 oct. 2022
Thank you for staying with us. We have worked hard over the past year to update our rooms with new furniture, lighting and granite vanities. Our housekeeper is amazing at providing you a nice place to rest.

10/10 Excellent

Larry

Séjour de 7 nuits en septembre 2022

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Last minute reservation.
Séjour de 1 nuit en octobre 2022

8/10 Bien

Marion

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, no-frills stay
Very clean, no frills, basic accommodations with very convenient location. You check in through the restaurant, so check their hours if you are going to arrive at a time the restaurant is closed. You'll need to call the manager for check in (posted outside the restaurant). Worked out fine, just would have been inconvenient if it was the middle of the night.
Séjour de 2 nuits en septembre 2022
Réponse de Owner le 28 sept. 2022
Thank you for staying with us. We do have a manager that lives on-site. He was just called away at the moment you had showed up.

8/10 Bien

Gary

Séjour de 2 nuits en septembre 2022

10/10 Excellent

NANETTE, Ocala

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient to I95
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté
Séjour de 1 nuit en septembre 2022

4/10 Médiocre

Lawrence

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Christina

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very easy to get to, right off the highway. Room was super clean and comfortable, very cozy. Wi-Fi worked perfectly. We had a late check in and called to let them know, you must call to arrange. Had a fantastic breakfast in the morning. Check was fast and easy. The only negative I would add is that when the trucks come through you hear them. Not a negative to the hotel, they can’t control that. It would be something that any hotel close to highway or major road has to deal with. I would absolutely stay here again and wouldn’t hesitate to recommend.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Andrea

Voyage en famille, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This was a very nice place to stay! They were very accommodating to our request for four rooms! We were in the area short notice for a funeral!
Séjour de 2 nuits en août 2022

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet
Séjour de 3 nuits en août 2022

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Séjour de 1 nuit en août 2022

8/10 Bien

Teresa

Séjour de 1 nuit en août 2022

10/10 Excellent

Marilyn

Voyage en famille
Les points forts : Propreté et personnel et service
Clean room friendly staff
Séjour de 1 nuit en juillet 2022

8/10 Bien

Cathy

Séjour de 1 nuit en juillet 2022

8/10 Bien

Diane

Voyage en famille
Les points forts : Propreté et personnel et service
The place was clean, the restaurant had wonderful baked goods and food. It was a nice little place to stay my only downfall is a water pressure because of the age of the building when other people use it you don’t have not a lot of water pressure. But you do have hot water and the place is nice. I would stay there again
Séjour de 7 nuits en juillet 2022

8/10 Bien

Robin

Voyage en famille
Les points forts : Propreté et personnel et service
Room was clean and comfortable
The room was clean, the bed was comfortable, and the mini split worked great. The pillows could have been a little more comfortable and I wish there had been a hair dryer.
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stop for the night. Basic, no frills motel that was clean & comfortable. I'd stay here again. Restaurant next door was great for dinner & breakfast.
Séjour de 1 nuit en juillet 2022

8/10 Bien

Anita

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No temperature thermostat in the room, could hav used 1 more blanket..still under renovation I think.
Séjour de 1 nuit en mai 2022

10/10 Excellent

Gail, Ottawa

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room served us well but the restaurant on the property is simply phenomenal. Friendly staff and great country cooking!
Séjour de 1 nuit en mai 2022

10/10 Excellent

Pauline S

Séjour de 1 nuit en mai 2022