Piscine couverte, piscine extérieure (ouverte en saison)
Vérifier la disponibilité

Avis sur Ammoa Luxury Hotel & Spa Resort

5 out of 5
Ammoa Luxury Hotel & Spa Resort
Agios Ioannis Beach Sithonia, Sithonia, Chalkidiki

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 1 avis sur 6." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 6." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 6." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 6." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 6." "

8,6/10

Propreté

6,6/10

Personnel et service

7,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Arsen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
This is a new hotel, at a windy, but very nice location with clean but cold and very salty sea water. Unfortunately, the beach is very close to the noisy main road and there are no sound barriers at the road. Many important small things are missing: The toilets and dressing rooms are nice but at only one place on the beach. The showers only on 2 spots and already in bad shape. The tap water is very salty. The main restorant is overcrowded, only two coffee mashines, out of which one was not operational for 5/10 days of our stay. The coffee from the machines was salty all the time. Frequent lack of dishes for soup and icecream, no small spoons, very small glasses for water. Soups are always cold. The service in the restaurant is poor. Nice gym, but almost no other entertainment program. Very limited availability of TV channels. No wifi internet and TV for 4/10 days Only one computer in the business center with no licence for MS Office or alternatives. Terrible smell in the area dedicated for sports.
Séjour de 10 nuits en septembre 2023
Réponse de General Manager le 20 sept. 2023
Dear Guest,Thank you for staying at the brand-new Ammoa Luxury Hotel Spa & Resort and for taking the time to rate your experience with us. We are glad that you were pleased with our amazing location. If the beach location did not meet your expectations, we sincerely apologize. Rest assured that we have taken all your comments on board and will look into them in greater detail with the concerned departments in order to achieve a better guest experience. We hope that despite the inconveniences we can welcome you back again in the future to ensure a much more satisfactory stay.Kind Regards,Aris Moustakas

8/10 Bien

Theodossios, New York

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel was great. The only problem of the hotel was the service. The food quality could be better. If you stay in this hotel you better eat in the villages around.
Séjour de 4 nuits en août 2023
Réponse de General Manager le 24 août 2023
Dear Guest,Thank you for staying at the brand-new Ammoa Luxury Hotel Spa & Resort and for taking the time to rate your experience with us. We are both concerned and disappointed to know that you were not pleased with our staff. We generally receive very complimentary reviews on the level of professionalism and friendliness of our staff. Nonetheless, we thank you for sharing your observation, which we will utilize as a tool in our coaching efforts. We are sorry to read that your experience in the restaurant area was below your expectations. We strive to achieve the best levels of quality and service, and we truly regret that we fell short of our goals. We hope that despite the inconveniences we can welcome you back again in the future to ensure a much more satisfactory stay.Kind Regards,Aris Moustakas

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2023
Réponse de General Manager le 20 juin 2023
Dear Guest,Let us thank you for recommending the brand-new Ammoa Luxury Hotel & Spa Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind Regards,Aris Moustakas

2/10 Horrible

Angelos

Séjour de 3 nuits en août 2022
Réponse de General Manager le 21 oct. 2022
Dear Guest,In case you stayed at Ammoa Luxury Hotel & Spa Resort, please send your complaints to our hotel, in order to ensure your next stay is much more satisfactory.Kind Regards,Aris MoustakasGeneral Manager

8/10 Bien

Raimondo

Séjour de 4 nuits en août 2022

10/10 Excellent

Eleni

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Amazing!
This is one of the most beautiful hotels I have ever stayed at. From the rooms, to the restaurants and spa, it is next to none. We had a fantastic time. Marianna and Maria at the front desk were lovely and very welcoming, in true Greek fashion. I think they are a little understaffed when it comes to room service as it generally took an hour to get drinks and food delivered to our room - but they certainly took steps to make up for it in other ways so in essence it wasn’t a big deal. Food was amazing. Close drive to Nikiti and Old Nikiti Town which is worth exploring for its cobblestone roads and hidden restaurants in the hills. We will most certainly be coming back next year.
Séjour de 1 nuit en juillet 2022
Réponse de Ammoa Team le 20 juil. 2022
Dear Eleni, We want to thank you for appreciating our personnel that handles day to day customer issues. We will be delighted to welcome you back to our hotel as we value loyal customers. As we are a new resort we always strive for improvement and we hope your next vacations here will be unforgettable! Thank you!