Piscine extérieure

Avis sur Louis Kienne Serviced Residences

4 out of 5
Louis Kienne Serviced Residences
554 Havelock Road, Singapore

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 86 avis sur 184." "
Note des voyageurs de 8 (Bien), d’après 73 avis sur 184." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 184." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 184." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 184." "

9,0/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Bernard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel appartement et bonne situation à Singapore
Bel appartement au centre de SG. Il se situe à 15 min. à pied de la station de métro "Tiong Bahru". Notre choix s'est porté sur un appartement comprenant deux suites parentales, avec sa salle de bain privée. Il se compose aussi d'une grande pièce de séjour (cuisine très bien équipée et salon/salle à manger). Le ménage est fait tous les jours (merci au staff de nettoyage). En fin de journée, nous avons régulièrement profité de la piscine-jacuzzi de l'établissement. Elle se situe sur le toit, au 11e étage. Merci à tout le personnel et au staff du Louis Kienne Residences... See you soon!
Séjour de 6 nuits en juillet 2019
Réponse de Team at LKSR le 9 oct. 2019
Dear Mr Bernard, Glad that you had an enjoyable stay with us. Thank you for taking the time to write this review. It would certainly encourage us to do even better. Do visit us again soon. Have a wonderful week!

8/10 Bien

Yves

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Appartements spacieux à Singapour
Hotel tres sympathique bien équipé avec notamment le handy, bien utile finalement pour se promener à Singapour
Séjour de 2 nuits en août 2017

10/10 Excellent

Denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien, juste un peu loin du centre
Au calme, très confortable pour un couple avec deux ados. Piscine sur le toit. En prêt, un téléphone portable avec 4G gratuite bien pratique pour connaître les horaires de bus ou réserver certaines activités.
Séjour de 3 nuits en août 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour à la résidence Louis Kienne Singapour
La résidence n'est pas dans le centre de Singapour mais il y a un arrêt de bus à 5 minutes à pied avec beaucoup de bus qui desservent des lieux touristiques (quartier chinois, Orchard road, etc.) ou des stations de métro (nom local : MRT). Le petit-déjeuner est compris. La piscine sur le toit est agréable, surtout quand il fait chaud et humide.

8/10 Bien

Christian, Strabourg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Si vous voulez utiliser internet a eviter.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb, but so NOISY between appartments !!
Super endroit, mais insonorisation INEXISTANTE entre les appartements ! Effrayant !

10/10 Excellent

Steven, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Nouveau batiment, tout est propre et neuf, La piscine sur le toit est très sympa, le personnel tres accueillant ! Je recommande !

8/10 Bien

Sich-Ich Peter, San Diego

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Not bad location for the price. Walkable to subway stations
Séjour de 3 nuits en mai 2024
Réponse de Zaleha le 26 mai 2024
Dear Sich-Ich Peter , thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

tenzin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My parents really loved the area. It was peace and quiet. The staff are all professional and helpful and friendly.
Séjour de 3 nuits en mai 2024
Réponse de Zaleha le 16 mai 2024
Dear Tenzin, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.

10/10 Excellent

Timothy

The room with two bathroom
Séjour de 4 nuits en mai 2024
Réponse de Zaleha le 15 mai 2024
Dear Timothy, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Gavin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 7 nuits en avril 2024
Réponse de Zaleha le 11 mai 2024
Dear Gavin, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.

8/10 Bien

Trong

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staffs are friendly but the room conditions could be improved. A little far from everything.
Séjour de 8 nuits en avril 2024
Réponse de Zaleha le 11 mai 2024
Dear Trong, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

8/10 Bien

Ying

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall a great experience staying at LK. Very convenient location, very friendly and helpful staff. The only thing I did not like was the sofa bed, I could feel the springs, not comfortable sleeping on it! It might just be too old.
Séjour de 6 nuits en avril 2024
Réponse de Zaleha le 28 avr. 2024
Dear Ying, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

8/10 Bien

Somaraj

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Residence is fine. We stayed 4 days in this residence and on the first day they took 200 Singapore dollars as a deposit and they would refund us. Still, I didn't get any refund or message from them, awaiting their response as soon as possible. I
Séjour de 3 nuits en avril 2024
Réponse de John le 24 avr. 2024
Dear Somaraj,Thank you for your wonderful rating. With regards to your deposit, it's automatically been cancelled on our side after 7 to 14 working days. You may coordinate directly with your bank regarding this issue.Kindly send us an email directly if you need further assistance.Thank you,John

4/10 Médiocre

Xuan

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Apartment room was not clean, location is handy to go everywhere.
Séjour de 6 nuits en avril 2024
Réponse de John le 18 avr. 2024
Dear Xuan, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future. Thank you,John

6/10 Satisfaisant

KEIGO

Voyage en groupe
Les points forts : Équipements
I really loved the property and that staffs were willing to help us
Séjour de 4 nuits en avril 2024
Réponse de John le 10 avr. 2024
Dear Keigo, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!Regards,John

10/10 Excellent

Amit

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good for families, kids
Séjour de 6 nuits en avril 2024
Réponse de Careleen le 8 avr. 2024
Dear Amit, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

8/10 Bien

KAZUKI

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff's response was very pleasant. I used it with my family, but the sofa bed was a little uncomfortable. I'm grateful that there is a place where you can eat at a supermarket or a local hawker within walking distance. It's close to the station, so access to sightseeing spots was not difficult, and overall it was good. If you ask me if I will use it when I go to Singapore again... Of course I will use it again!
Séjour de 6 nuits en mars 2024
Réponse de Careleen le 8 avr. 2024
Dear Kazuki, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We sincerely apologize for any discomfort you experienced during our stay with us due to the sofabed in your room. You comfort is our top priority, and we regret that we fall short of your expectations in this regard. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

6/10 Satisfaisant

Manish

Voyage en famille
Les points forts : Propreté
Property was cleaned reasonably and location was ok however rooms were quite small, specially the toilets. We couldn’t sleep 3 nights because next door neighbours kids were crying and coughing whole night (Strange). Overall not a bad place to stay last minute.
Séjour de 4 nuits en mars 2024
Réponse de Zaleha le 2 avr. 2024
Dear Manish, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service.Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

10/10 Excellent

Mia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice stay with kids and big family, train station is just 5 mins away which easy to reach everywhere.
Réponse de Chester le 1 avr. 2024
Dear Mia, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

6/10 Satisfaisant

Zangwill

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en mars 2024
Réponse de Zaleha le 1 avr. 2024
Dear Zangwill,Greetings from Louis Kienne Residences! We regret to learn that we fell short of your expectations. Rest assured, our team is committed to improving our service. We sincerely hope you'll consider giving us another opportunity in the near future.

10/10 Excellent

Farzad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed was comfy and the showers were good pool upstairs was great and the diners food and pool was awesome too!
Séjour de 5 nuits en mars 2024
Réponse de John le 27 mars 2024
Dear Farzad,Greetings from Louis Kienne Residences! We appreciate your excellent feedback, and I'll be sure to relay it to our team as we strive to enhance our service. Thank you once again, and we look forward to welcoming you back in the future.Thank you,John

10/10 Excellent

test

Séjour de 3 nuits en mars 2024
Réponse de Careleen le 15 avr. 2024
Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Jovanie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay. Very close to the train station and food places to eat
Séjour de 4 nuits en mars 2024
Réponse de Zaleha le 22 mars 2024
Dear Jovanie, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

6/10 Satisfaisant

Peter

Voyage en famille avec de jeunes enfants
In a average I would say its a ok place; beside unfriendly reception staff; who on simple request out of many, for water bottle will advice you to go to nearby shell station to buy, but for cleaning staffs they do good job.
Séjour de 5 nuits en mars 2024
Réponse de Zaleha le 17 mars 2024
Dear , thank you for taking the time to write a review about your stay with us! We are very sorry about the experience you had with our reception. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

8/10 Bien

Riewprae

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenience for transportation. Near MRT Havelock Exit No.5 Also have area to drop off while use taxi I will stay again for next trip to Singapore
Séjour de 3 nuits en mars 2024
Réponse de Zaleha le 16 mars 2024
Dear Riewprae, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.

8/10 Bien

YS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helpful staff helped me unlocked my room door promptly.
Séjour de 5 nuits en mars 2024
Réponse de John le 16 mars 2024
Dear YS, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Kristen, Lake Forest

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de John le 16 mars 2024
Dear Kristen,Greetings from Louis Kienne Residences! We sincerely appreciate your fantastic rating. I'll be sure to pass on your kind words to my team, and we look forward to welcoming you back again soon.Thank you,John

10/10 Excellent

Lily, San Leandro

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great residence for my family of 5. Safe and walkable area. Lots of food options. Fairly close to tourist attractions. Would be happy to visit again.
Séjour de 5 nuits en février 2024
Réponse de John le 26 févr. 2024
Dear Lily, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Hanjun

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en février 2024
Réponse de Chester le 24 févr. 2024
Dear Hajun, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

4/10 Médiocre

Geoffrey

Les points forts : Propreté
Séjour de 7 nuits en février 2024
Réponse de Chester le 24 févr. 2024
Dear Geoffrey,thank you for your review. We are sorry to learn that we have fail to meet your expectations. We would love to hear more from you on how we can do better in the future.

10/10 Excellent

Jeongseop

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Chester le 24 févr. 2024
Dear Jeongseop, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Donna, Acme

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My first time to Singapore. This facility worked good for my family. 2 bedrooms and 3 baths. The main living area is very small and the kitchen is just a kitchenette. We had a crawling baby and the place was not good for that but overall it was good. Comfortable and adequate.
Séjour de 4 nuits en février 2024
Réponse de Careleen le 16 févr. 2024
Dear Yunji, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Yunji

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
깨끗하고 넓고 친절해서 전체적으로 만족스러웠어요. 옥상에 수영장있는것도 좋았구요. 레이트 체크인도 밤에 시큐리티분이 계속 계셔서 그분이 해주셨네요. 추천합니다
Séjour de 3 nuits en février 2024
Réponse de Careleen le 16 févr. 2024
Dear Yunji, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Jyothi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value serviced apartments for families at a convenient location. We stayed with nearly 1 & 3 year olds & was perfect for us. It has a pool, it’s easy to get taxis to different sites, has a common laundry room, apartments are in great condition. Gym is tiny (didn’t matter to us) and as other reviews mention, walls are thin but didn’t bother us. With young kids we use white noise machines & slept well & only heard next room occasionally during the day. Wish it had a small breakfast table for dining but we used the sofa & coffee table.
Séjour de 4 nuits en février 2024
Réponse de John le 8 févr. 2024
Dear Jyothi, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Hyunjung

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
가족여행으로 가성비 위치등 고려하여 4명예약했는데 지하철도 가깝도 그랩잡기도 좋구 관광지도 편히 잘 다녔어요 레이트 체크인 하며 편히 쉬었어요
Séjour de 3 nuits en janvier 2024
Réponse de Careleen le 7 févr. 2024
Dear Hyunjung, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

2/10 Horrible

Emmanuel

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We’ve been on our Asia trip for 1.5 months now and I must say this bed and pillows have been the most uncomfortable we’ve had. Walls are so thin we could hear our neighbors kids everyday laughing and screaming at their mom every night between 10-1:30 am!!!!! We truly got no rest this past 5 nights and wouldn’t recommend this place to anyone!!! Extremely small pool with an ok view and hotel restaurant is very small and limited!!
Séjour de 6 nuits en janvier 2024
Réponse de Careleen le 7 févr. 2024
Dear Emmanuel,We appreciate you taking the time to share your recent experience with us. We sincerely apologize for the discomfort you faced during your stay. Ensuring a tranquil and rejuvenating environment for our guests is our top priority, and it's disappointing to hear that we didn't meet your expectations in this regard.Your feedback is invaluable to us, and we are committed to addressing the issues you raised, including the comfort of the bed and pillows, as well as the disturbances from neighboring rooms. Our goal is to ensure that every guest enjoys a pleasant and memorable stay, and we regret that we fell short of achieving this during your visit.Thank you once again for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future and provide you with the exceptional experience you deserve.

6/10 Satisfaisant

JIE

Les points forts : Propreté
Séjour de 3 nuits en janvier 2024
Réponse de John le 27 janv. 2024
Dear Jie, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

10/10 Excellent

Dae Soon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Careleen le 17 janv. 2024
Dear Dae, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.

8/10 Bien

Rainer, Augsburg

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a serviced apartment for 4 adults and 2 kids. the kitchen was very well equipped, die furniture of the rooms were also very good, the pool on the roof top is quite nice. They also offer at the lobby free coffee and small pastries/cookies. The shower in the bathroom is very small, the bed is also quite short (1,80m only?).
Séjour de 4 nuits en janvier 2024
Réponse de Zaleha le 16 janv. 2024
Dear Rainer , thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
unit is too small, maintenance can be improved as it feels older than the actual age of the building.
Séjour de 7 nuits en décembre 2023
Réponse de Zaleha le 16 janv. 2024
We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

8/10 Bien

MUHAMMAD HAMZA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Réponse de John le 10 févr. 2024
Dear Hamza, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

10/10 Excellent

Harry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2023
Réponse de John le 29 déc. 2023
Dear Harry,Thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 7 nuits en décembre 2023
Réponse de Careleen le 7 févr. 2024
Dear Jennifer, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

4/10 Médiocre

Elizabeth

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2023
Réponse de Careleen le 19 déc. 2023
Dear Elizabeth, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

10/10 Excellent

Selvakumar

Séjour de 6 nuits en novembre 2023
Réponse de Careleen le 19 déc. 2023
Dear Selvakumar, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.

8/10 Bien

Hyeyoung

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staffs were friendly and nice. The overall facilities were 3 stars hotel condition and I loved the location. Two things that bothered me though, 1) they only make up the room once every 3-4 days. And they didn't "clean" well. 2) zero sound proof. You can practically hear everything that the next door people are saying and doing.
Séjour de 6 nuits en novembre 2023
Réponse de Careleen le 19 déc. 2023
Dear Hyeyoung, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.

10/10 Excellent

Brandon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
Great place to stay! The pool refreshed us after a hot day in Singapore. Easy to catch a bus or the MRT. Nice gem cookies in the lobby each day. Front desk got us a taxi for the trip to the airport.
Séjour de 6 nuits en novembre 2023
Réponse de Careleen le 19 nov. 2023
Dear Brandon, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!

8/10 Bien

Nancy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location, location, location! Easy to get to the MRT and buses.
Séjour de 13 nuits en octobre 2023
Réponse de John le 30 oct. 2023
Dear Nancy, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We hope you keep us in mind during your next visit in Singapore. See you again!

8/10 Bien

William

Voyage en famille
Great location, very close to MRT! Biggest plus with this property. Rooms were spacious and very good (also a plus) BUT cleaning can be improved. Room was a little dirty upon check in.
Séjour de 6 nuits en octobre 2023
Réponse de John le 24 oct. 2023
Dear William, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!