Avis sur Louis Kienne Serviced Residences
Louis Kienne Serviced Residences
554 Havelock Road, Singapore
Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
10 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juillet 2019
Réponse de Team at LKSR le 9 oct. 2019
Dear Mr Bernard,
Glad that you had an enjoyable stay with us.
Thank you for taking the time to write this review.
It would certainly encourage us to do even better.
Do visit us again soon.
Have a wonderful week!
8/10 Bien
Yves
25 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Appartements spacieux à Singapour
Yves
Séjour de 2 nuits en août 2017
10/10 Excellent
Denis
19 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien, juste un peu loin du centre
Denis
Séjour de 3 nuits en août 2017
10/10 Excellent
Voyageur vérifié
18 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour à la résidence Louis Kienne Singapour
Voyageur vérifié
8/10 Bien
Christian, Strabourg
6 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christian
4/10 Médiocre
Voyageur vérifié
5 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb, but so NOISY between appartments !!
Voyageur vérifié
10/10 Excellent
Steven, Paris
7 févr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Steven
8/10 Bien
Sich-Ich Peter, San Diego
Voyage en famille
19 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sich-Ich Peter
Séjour de 3 nuits en mai 2024
Réponse de Zaleha le 26 mai 2024
Dear Sich-Ich Peter , thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
tenzin
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tenzin
Séjour de 3 nuits en mai 2024
Réponse de Zaleha le 16 mai 2024
Dear Tenzin, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.
10/10 Excellent
Timothy
14 mai 2024
Timothy
Séjour de 4 nuits en mai 2024
Réponse de Zaleha le 15 mai 2024
Dear Timothy, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Gavin
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gavin
Séjour de 7 nuits en avril 2024
Réponse de Zaleha le 11 mai 2024
Dear Gavin, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.
8/10 Bien
Trong
Voyage en famille avec de jeunes enfants
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trong
Séjour de 8 nuits en avril 2024
Réponse de Zaleha le 11 mai 2024
Dear Trong, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
8/10 Bien
Ying
Voyage en famille avec de jeunes enfants, Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ying
Séjour de 6 nuits en avril 2024
Réponse de Zaleha le 28 avr. 2024
Dear Ying, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
8/10 Bien
Somaraj
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Somaraj
Séjour de 3 nuits en avril 2024
Réponse de John le 24 avr. 2024
Dear Somaraj,Thank you for your wonderful rating. With regards to your deposit, it's automatically been cancelled on our side after 7 to 14 working days. You may coordinate directly with your bank regarding this issue.Kindly send us an email directly if you need further assistance.Thank you,John
4/10 Médiocre
Xuan
Voyage en famille
17 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xuan
Séjour de 6 nuits en avril 2024
Réponse de John le 18 avr. 2024
Dear Xuan, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future. Thank you,John
6/10 Satisfaisant
KEIGO
Voyage en groupe
10 avr. 2024
Les points forts : Équipements
KEIGO
Séjour de 4 nuits en avril 2024
Réponse de John le 10 avr. 2024
Dear Keigo, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!Regards,John
10/10 Excellent
Amit
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amit
Séjour de 6 nuits en avril 2024
Réponse de Careleen le 8 avr. 2024
Dear Amit, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
8/10 Bien
KAZUKI
Voyage en famille avec de jeunes enfants
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KAZUKI
Séjour de 6 nuits en mars 2024
Réponse de Careleen le 8 avr. 2024
Dear Kazuki, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We sincerely apologize for any discomfort you experienced during our stay with us due to the sofabed in your room. You comfort is our top priority, and we regret that we fall short of your expectations in this regard. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
6/10 Satisfaisant
Manish
Voyage en famille
1 avr. 2024
Les points forts : Propreté
Manish
Séjour de 4 nuits en mars 2024
Réponse de Zaleha le 2 avr. 2024
Dear Manish, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service.Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
10/10 Excellent
Mia
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mia
Réponse de Chester le 1 avr. 2024
Dear Mia, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
6/10 Satisfaisant
Zangwill
31 mars 2024
Les points forts : Propreté et personnel et service
Zangwill
Séjour de 5 nuits en mars 2024
Réponse de Zaleha le 1 avr. 2024
Dear Zangwill,Greetings from Louis Kienne Residences! We regret to learn that we fell short of your expectations. Rest assured, our team is committed to improving our service. We sincerely hope you'll consider giving us another opportunity in the near future.
10/10 Excellent
Farzad
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Farzad
Séjour de 5 nuits en mars 2024
Réponse de John le 27 mars 2024
Dear Farzad,Greetings from Louis Kienne Residences! We appreciate your excellent feedback, and I'll be sure to relay it to our team as we strive to enhance our service. Thank you once again, and we look forward to welcoming you back in the future.Thank you,John
10/10 Excellent
test
25 mars 2024
test
Séjour de 3 nuits en mars 2024
Réponse de Careleen le 15 avr. 2024
Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Jovanie
Voyage en famille avec de jeunes enfants
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jovanie
Séjour de 4 nuits en mars 2024
Réponse de Zaleha le 22 mars 2024
Dear Jovanie, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
6/10 Satisfaisant
Peter
Voyage en famille avec de jeunes enfants
17 mars 2024
Peter
Séjour de 5 nuits en mars 2024
Réponse de Zaleha le 17 mars 2024
Dear , thank you for taking the time to write a review about your stay with us! We are very sorry about the experience you had with our reception. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
8/10 Bien
Riewprae
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Riewprae
Séjour de 3 nuits en mars 2024
Réponse de Zaleha le 16 mars 2024
Dear Riewprae, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.
8/10 Bien
YS
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
YS
Séjour de 5 nuits en mars 2024
Réponse de John le 16 mars 2024
Dear YS, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Kristen, Lake Forest
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristen
Séjour de 1 nuit en février 2024
Réponse de John le 16 mars 2024
Dear Kristen,Greetings from Louis Kienne Residences! We sincerely appreciate your fantastic rating. I'll be sure to pass on your kind words to my team, and we look forward to welcoming you back again soon.Thank you,John
10/10 Excellent
Lily, San Leandro
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lily
Séjour de 5 nuits en février 2024
Réponse de John le 26 févr. 2024
Dear Lily, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Hanjun
Voyage en famille avec de jeunes enfants
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hanjun
Séjour de 3 nuits en février 2024
Réponse de Chester le 24 févr. 2024
Dear Hajun, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
4/10 Médiocre
Geoffrey
22 févr. 2024
Les points forts : Propreté
Geoffrey
Séjour de 7 nuits en février 2024
Réponse de Chester le 24 févr. 2024
Dear Geoffrey,thank you for your review. We are sorry to learn that we have fail to meet your expectations. We would love to hear more from you on how we can do better in the future.
10/10 Excellent
Jeongseop
Voyage en famille
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeongseop
Séjour de 4 nuits en février 2024
Réponse de Chester le 24 févr. 2024
Dear Jeongseop, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Donna, Acme
Voyage en famille avec de jeunes enfants, Voyage en famille
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donna
Séjour de 4 nuits en février 2024
Réponse de Careleen le 16 févr. 2024
Dear Yunji, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Yunji
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yunji
Séjour de 3 nuits en février 2024
Réponse de Careleen le 16 févr. 2024
Dear Yunji, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Jyothi
Voyage en famille avec de jeunes enfants
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jyothi
Séjour de 4 nuits en février 2024
Réponse de John le 8 févr. 2024
Dear Jyothi, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Hyunjung
Voyage en famille
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hyunjung
Séjour de 3 nuits en janvier 2024
Réponse de Careleen le 7 févr. 2024
Dear Hyunjung, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
2/10 Horrible
Emmanuel
Voyage en famille
2 févr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Emmanuel
Séjour de 6 nuits en janvier 2024
Réponse de Careleen le 7 févr. 2024
Dear Emmanuel,We appreciate you taking the time to share your recent experience with us. We sincerely apologize for the discomfort you faced during your stay. Ensuring a tranquil and rejuvenating environment for our guests is our top priority, and it's disappointing to hear that we didn't meet your expectations in this regard.Your feedback is invaluable to us, and we are committed to addressing the issues you raised, including the comfort of the bed and pillows, as well as the disturbances from neighboring rooms. Our goal is to ensure that every guest enjoys a pleasant and memorable stay, and we regret that we fell short of achieving this during your visit.Thank you once again for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future and provide you with the exceptional experience you deserve.
6/10 Satisfaisant
JIE
20 janv. 2024
Les points forts : Propreté
JIE
Séjour de 3 nuits en janvier 2024
Réponse de John le 27 janv. 2024
Dear Jie, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
10/10 Excellent
Dae Soon
Voyage en famille
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dae Soon
Séjour de 3 nuits en janvier 2024
Réponse de Careleen le 17 janv. 2024
Dear Dae, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.
8/10 Bien
Rainer, Augsburg
Voyage en famille avec de jeunes enfants
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rainer
Séjour de 4 nuits en janvier 2024
Réponse de Zaleha le 16 janv. 2024
Dear Rainer , thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
4 janv. 2024
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 7 nuits en décembre 2023
Réponse de Zaleha le 16 janv. 2024
We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
8/10 Bien
MUHAMMAD HAMZA
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MUHAMMAD HAMZA
Réponse de John le 10 févr. 2024
Dear Hamza, Thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
10/10 Excellent
Harry
Voyage en famille
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harry
Séjour de 7 nuits en décembre 2023
Réponse de John le 29 déc. 2023
Dear Harry,Thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.
8/10 Bien
Jennifer
Voyage en famille
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 7 nuits en décembre 2023
Réponse de Careleen le 7 févr. 2024
Dear Jennifer, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
4/10 Médiocre
Elizabeth
Voyage en famille
15 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elizabeth
Séjour de 6 nuits en décembre 2023
Réponse de Careleen le 19 déc. 2023
Dear Elizabeth, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
10/10 Excellent
Selvakumar
10 déc. 2023
Selvakumar
Séjour de 6 nuits en novembre 2023
Réponse de Careleen le 19 déc. 2023
Dear Selvakumar, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore.
8/10 Bien
Hyeyoung
Voyage en famille avec de jeunes enfants
1 déc. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hyeyoung
Séjour de 6 nuits en novembre 2023
Réponse de Careleen le 19 déc. 2023
Dear Hyeyoung, We appreciate you taking the time to share your recent experience at Louis Kienne Residences, your invaluable feedback is essential in our continuous efforts to improve our service. We are very sorry to learn of your experience with our facilities. Rest assured that your comments have been shared with my team. Once again thank you for highlighting this to us and we hope to welcome you back in the near future.
10/10 Excellent
Brandon
Voyage en famille
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
Brandon
Séjour de 6 nuits en novembre 2023
Réponse de Careleen le 19 nov. 2023
Dear Brandon, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We will be sure to share your comments to our team, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!
8/10 Bien
Nancy
Voyage en groupe
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nancy
Séjour de 13 nuits en octobre 2023
Réponse de John le 30 oct. 2023
Dear Nancy, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfill your expectations perfectly. We hope you keep us in mind during your next visit in Singapore. See you again!
8/10 Bien
William
Voyage en famille
22 oct. 2023
William
Séjour de 6 nuits en octobre 2023
Réponse de John le 24 oct. 2023
Dear William, thank you for taking the time to write a review about your stay with us! We will strive to continuously improve the quality of our services. We hope you keep us in mind during your next visit in Singapore. See you again!