Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2024
Réponse de Abby Khalid le 2 févr. 2024
Dear Kouame Noel, Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Olivier
Voyage d’affaires
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Olivier
Séjour de 7 nuits en mai 2024
Réponse de Abby Khalid le 14 mai 2024
Dear Olivier, Thank you for sharing your kind words of appreciation with us. We are thrilled to know that we have delighted your during your stay with us. Looking forward to welcoming you back for another wonderful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Adriana
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adriana
Séjour de 2 nuits en avril 2024
Réponse de Abby Khalid le 29 avr. 2024
Dear Adriana,Thank you for taking the time to leave us a review.We are delighted to know that you had a great time with us.Looking forward to welcoming you back for another visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Theresa
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Theresa
Séjour de 7 nuits en avril 2024
Réponse de Abby Khalid le 22 avr. 2024
Dear Theresa,Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Daniel
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en mars 2024
Réponse de Abby Khalid le 2 avr. 2024
Dear Daniel,Thank you for taking the time to rate us.Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Juching
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juching
Séjour de 2 nuits en mars 2024
Réponse de Abby Khalid le 2 avr. 2024
Dear Juching,Thank you for sharing your wonderful stay experience with us.We are thrilled to know that you have enjoyed your stay with us. Your kind words of appreciation go a long way towards boosting our team’s morale.Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
8/10 Bien
Jenny
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jenny
Séjour de 3 nuits en mars 2024
Réponse de Abby Khalid le 18 mars 2024
Dear Jenny,Thank you for taking the time to rate us. Your high rating means a lot to us, and we will be sure to share your positive rating with the team. Looking forward to welcoming you back for another visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
2/10 Horrible
Samuel
Voyage en couple
13 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Samuel
Séjour de 1 nuit en mars 2024
Réponse de Abby Khalid le 14 mars 2024
Dear Samuel, Thank you for bringing your concerns to our attention. We are truly disappointed that your overall experience was not all that could have been, and sincerely apologise for the inconvenience caused. Your experience matters to us, and we will address your concerns with our team to ensure that such shortcomings are not repeated in the future. We have noted and appreciate your feedback on the breakfast experience. We seek your kind understanding that the crowd was due to the peak period. Nevertheless, we have highlighted this with our team to better manage the situation in the future. We are sorry to hear about the bites you encountered, and we have gotten our team to immediately check the room. We hope to have the opportunity to welcome you back with us at the Aloft Singapore. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Vielka
12 mars 2024
Vielka
Séjour de 6 nuits en mars 2024
Réponse de Abby Khalid le 3 avr. 2024
Dear Vielka, Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a good stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
keisuke
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
keisuke
Séjour de 3 nuits en mars 2024
Réponse de Abby Khalid le 12 mars 2024
Dear keisuke,Thank you for choosing Aloft Singapore.Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Suzanne
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Suzanne
Séjour de 3 nuits en mars 2024
Réponse de Abby Khalid le 11 mars 2024
Dear Suzanne, Thank you for choosing Aloft Singapore and sharing your fantastic experience with us. We are delighted to hear your kind words of appreciation on our property. We are thrilled to know that you have enjoyed your stay with us. It is delightful to hear your acknowledgement on our cleanliness and hospitality. We have shared your kind words of appreciation with the team. We would like to share that we do have shuttle bus to Novena MRT station for your travel convenience. For your future visit, you may approach our friendly Concierge team who will be glad to assist you with recommendations on the best and accessible way to travel around Singapore. It’s great that you appreciate our location. We are indeed in a convenient location with a mall at proximity for your shopping needs. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
??
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
??
Séjour de 3 nuits en mars 2024
Réponse de Abby Khalid le 5 mars 2024
Dear ??,Thank you for choosing Aloft Singapore for your recent stay.We are so very pleased that you had a comfortable stay in our hotel. We have shared your positive rating with the team.Looking forward to welcoming you back for another delightful visit soon when your travel brings you back to Singapore.Sincerely, Abby Khalid Assistant Front Office Manager
6/10 Satisfaisant
Srinivasa
Voyage en famille
3 mars 2024
Les points forts : Propreté
Srinivasa
Séjour de 3 nuits en février 2024
Réponse de Abby Khalid le 5 mars 2024
Dear Srinivasa,Thank you for choosing Aloft Singapore for your recent stay.We apologize for this inconvenience caused during your stay and for falling short of meeting your expectations. Rest assured your comfort and our providing a safe environment are our utmost concern. Your feedback has been well noted and shared with our team to ensure this is an isolated incident.We sincerely hope you will not benchmark our hotel due to this incident and we look forward to welcoming you back again in the near future.Sincerely, Abby Khalid Assistant Front Office Manager
8/10 Bien
Susie, Los Angeles
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susie
Séjour de 1 nuit en mars 2024
Réponse de Abby Khalid le 5 mars 2024
Dear Susie,Thank you for choosing Aloft Singapore for your recent stay.Your high rating means a lot to us, and we are happy that you had a great stay at our hotel. We have shared your positive rating with the team.We look forward to welcoming you back to our hotel.Sincerely, Abby Khalid Assistant Front Office Manager
10/10 Excellent
Chi Lok Lawrence
20 févr. 2024
Chi Lok Lawrence
Séjour de 4 nuits en février 2024
Réponse de Abby Khalid le 22 févr. 2024
Dear Chi Lok Lawrence,Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Daphne
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daphne
Séjour de 11 nuits en février 2024
Réponse de Abby Khalid le 19 févr. 2024
Dear Daphne,Thank you for sharing your amazing experience from your recent stay with us. We are thrilled to know that you had a wonderful stay with us. We are indeed committed to creating an exceptional stay experience for all our esteemed guests and your kind words of appreciation truly made our day.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Seokhui
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seokhui
Séjour de 3 nuits en février 2024
Réponse de Abby Khalid le 19 févr. 2024
Dear Seokhui,Thank you for sharing your pleasant experience with us.It is heartwarming to hear your kind words of appreciation on our breakfast offerings, cleanliness, and hospitality. Your feedback goes a long way towards boosting our team’s morale.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
8/10 Bien
Parthiban
15 févr. 2024
Parthiban
Séjour de 1 nuit en janvier 2024
Réponse de Abby Khalid le 19 févr. 2024
Dear Parthiban,Thank you for choosing Aloft Singapore. Your high rating means a lot to us, and we are delighted that you had a great stay with us.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Brijesh
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brijesh
Séjour de 4 nuits en février 2024
Réponse de Abby Khalid le 13 févr. 2024
Dear Brijesh,Thank you for sharing your wonderful experience from your recent stay with us.We are delighted to know that you have enjoyed your stay with us. Our team indeed is committed to providing an exceptional service for all our valued guests.We look forward to welcome you back for another visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Jason Tidus
12 févr. 2024
Jason Tidus
Séjour de 1 nuit en février 2024
Réponse de Abby Khalid le 15 févr. 2024
Dear Jason Tidus,Thank you for choosing Aloft Singapore and taking the time to rate us. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Colin
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Colin
Séjour de 6 nuits en janvier 2024
Réponse de Abby Khalid le 12 févr. 2024
Dear Colin, Thank you for sharing your kind words of appreciation with us. We are delighted to hear your acknowledgment on our service, breakfast variety, the room, and the pool. Your experience matters to us. We look forward to welcoming you back for another visit with us.
10/10 Excellent
Donald, Carmel
Voyage en famille
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donald
Séjour de 1 nuit en février 2024
Réponse de Abby Khalid le 9 févr. 2024
Dear Donald,Thank you for sharing your positive feedback from your recent stay with us.We are pleased to hear your kind words of appreciation on our modern and vibrant space.Looking forward to welcoming you back for another visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
8/10 Bien
Wei Lee
5 févr. 2024
Wei Lee
Séjour de 1 nuit en janvier 2024
Réponse de Abby Khalid le 26 mars 2024
Dear Wei Lee,Thank you for taking the time to rate us.Your high rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Esabelle
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Esabelle
Séjour de 1 nuit en janvier 2024
Réponse de Abby Khalid le 6 févr. 2024
Dear Esabelle,Thank you for choosing Aloft Singapore and sharing your experience with us. Your perfect rating means a lot to us, and we are happy that you had a great stay with us. We will be sure to share your positive rating with the team. We look forward to welcoming you back for another delightful visit soon if your travel brings you back to Singapore. Sincerely, Abby Assistant Front Office Manager
8/10 Bien
Hidekazu
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hidekazu
Séjour de 2 nuits en février 2024
Réponse de Abby Khalid le 6 févr. 2024
Dear Hidekazu,Thank you for choosing Aloft Singapore for your recent stay.Your high rating means a lot to us, and we will be sure to share your positive rating with the team. Looking forward to welcoming you back for another visit with us. Sincerely, Abby Khalid Assistant Front Office Manager
10/10 Excellent
KOJI
Voyage en groupe
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KOJI
Séjour de 2 nuits en janvier 2024
Réponse de Ko Seng le 7 févr. 2024
Dear Koji,Thank you for sharing your pleasant experience with us.Maintaining a clean environment is of our utmost priority and we are delighted to hear your acknowledgment on our cleanliness. Looking forward to welcoming you back for another visit with us. Sincerely,Ko SengAssistant Executive Housekeeper
10/10 Excellent
Priscilla, Jacksonville
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Priscilla
Séjour de 3 nuits en janvier 2024
Réponse de Abby Khalid le 1 févr. 2024
Dear Priscilla, Thank you for sharing your wonderful experience from your recent stay with us. We are thrilled to know that you have enjoyed your stay with us. Our team take great pride in creating an exceptional stay experience for all our valued guests and your kind words of appreciation truly made our day. We look forward to welcoming you back with us if your travel brings you back to Singapore. Sincerely,Abby KhalidAssistant Front Office Manager
8/10 Bien
Yat Leung
30 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Yat Leung
Séjour de 4 nuits en janvier 2024
Réponse de Abby Khalid le 1 févr. 2024
Dear Yat Leung, Thank you for sharing your experience and bringing your concerns to our attention. Providing the highest level of hospitality is of our utmost priority, and please accept our sincerest apologies that your expectations were not met during your stay. We have highlighted your feedback for improvements and further internal training to ensure such shortcomings are not repeated in the future. We hope to have the opportunity to regain your confidence on the offerings at the Aloft Singapore Novena. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
First Time Stay
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Abby Khalid le 30 janv. 2024
Dear Guest,Thank you for sharing your experience from your recent stay with us.We are glad to know that you appreciate our room and bedding.We look forward to welcoming you back for another pleasant visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
6/10 Satisfaisant
KI DUCK
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KI DUCK
Séjour de 4 nuits en janvier 2024
Réponse de Abby Khalid le 1 févr. 2024
Dear KI DUCK, Thank you for choosing Aloft Singapore and taking the time to rate us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
8/10 Bien
Farrukh
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Farrukh
Séjour de 2 nuits en janvier 2024
Réponse de Abby Khalid le 29 janv. 2024
Dear Farrukh,Thank you for taking the time to rate us. Your high rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
8/10 Bien
thanh
27 janv. 2024
thanh
Séjour de 2 nuits en janvier 2024
Réponse de Abby Khalid le 29 janv. 2024
Dear thanh,Thank you for taking the time to rate us. Your high rating means a lot to us, and we are thrilled that you had a great stay with us.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Voyageur vérifié
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
非常滿意的周年紀念日
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Abby Khalid le 22 janv. 2024
Dear -, Thank you for choosing us to celebrate your special occasion and sharing your amazing experience with us. It brings us immense joy that you appreciate the amenities that we have specially prepared for you. We are also glad to hear your acknowledgement on our cleanliness. We are indeed conveniently located with a mall at proximity for all your shopping and dining needs. It is heartwarming to know that you were well taken care of especially during the breakfast. Your kind words of appreciation go a long way in reaffirming our efforts towards delivering a great guest experience. Looking forward to welcoming you back for another pleasant visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Alexandra
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexandra
Séjour de 3 nuits en janvier 2024
Réponse de Abby Khalid le 12 janv. 2024
Dear Alexandra, Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Gabriel
28 déc. 2023
Gabriel
Séjour de 1 nuit en décembre 2023
Réponse de Abby Khalid le 17 janv. 2024
Dear Gabriel,Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Gabriel
22 déc. 2023
Gabriel
Séjour de 1 nuit en décembre 2023
Réponse de Abby Khalid le 17 janv. 2024
Dear Gabriel,Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Jigna
Voyage d’affaires
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jigna
Séjour de 4 nuits en novembre 2023
Réponse de Abby Khalid le 12 déc. 2023
Dear Jigna, Thank you for choosing Aloft Singapore.Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. We will be sure to share your positive rating with the team.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
6/10 Satisfaisant
Kheng Siong
28 nov. 2023
Kheng Siong
Séjour de 4 nuits en novembre 2023
Réponse de Abby Khalid le 28 déc. 2023
Dear Kheng Siong,Thank you for choosing Aloft Singapore and taking the time to rate us.Looking forward to welcoming you back for another visit with us. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Aki
23 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aki
Séjour de 2 nuits en novembre 2023
Réponse de Abby Khalid le 24 nov. 2023
Dear Aki,Thank you for sharing your stay experience with us.We are delighted to know that you have enjoyed your stay with us.We look forward to welcoming you back for another visit with us.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Margaux
2 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Margaux
Séjour de 1 nuit en octobre 2023
Réponse de Abby Khalid le 6 nov. 2023
Dear Margaux,Your exceptional rating means a lot to us. We are thrilled that you have enjoyed your stay with us. Looking forward to your next stay with us at the Aloft Singapore Novena.Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Wei Beng, Hong Kong
17 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wei Beng
Séjour de 2 nuits en octobre 2023
Réponse de Abby Khalid le 19 oct. 2023
Dear Mr Wei Beng, Thank you for choosing Aloft Singapore and sharing your genuine experience with us. We appreciate your feedback on our gym and pool. We would like to share that we do have a gym in the East wing located at level 2. For your future visit, you may wish to consider our Urban room packages to enjoy a larger gym and a pool under one roof. I look forward to having the pleasure of welcoming you back. Sincerely,Abby KhalidAssistant Front Office Manager
10/10 Excellent
Chang
Voyage d’affaires
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chang
Séjour de 1 nuit en septembre 2023
Réponse de Mr Faiz Alam le 25 sept. 2023
Thank you for your excellent rating. We are thrilled that you have enjoyed your stay with us. Looking forward to your next stay with us at the Aloft Singapore Novena.
10/10 Excellent
Chang
21 sept. 2023
Chang
Séjour de 1 nuit en septembre 2023
Réponse de Mr Faiz Alam le 25 sept. 2023
Thank you for your excellent rating. We are thrilled that you have enjoyed your stay with us. Looking forward to your next stay with us at the Aloft Singapore Novena.