Avis sur Sarai Resort & Spa and The Wander
Sarai Resort & Spa and The Wander
Wat Damnak Village, Salakamreuk, Siem Reap
Avis
9,4
Exceptionnel
9,4/10
Propreté
9,6/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Ms. Riya le 19 mars 2024
Dear Laurent,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort and sharing positive experienced. We're delighted to hear that you were satisfied our service such as quick check-in, professional and staffs helpful. Also the located is not far from the hotel that you can walk just take around 6 to 7 mins to get to the pub street.Once again, we thank you so much for your feedback and highly recommend our resort. we hope you have a wonderful day and we are wishing you all the best.Best regards,Riay and Sarai family
2/10 Horrible
Mikael
11 avr. 2022
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Mikael
Séjour de 2 nuits en avril 2022
Réponse de Muy (Mr.) le 24 mai 2022
Dear Mikael,
Greeting from Sarai Resort & Spa.
Thank you so much for choosing to stay at our hotel. As we are struggling to survive again in the tourism industry during the Covid time is really a big challenge for us and your choice to staying at Sarai Resort is a real big support for us.
Please accept our sincerely apologize for your inconvenience during your stay. On that time, we are still fixing on our pool regarding to our machine pool are not working well.
Again, I hope you accept our sincere apology and we wish you safe trip back home and a wonderful journey.
Kind regards,
Muy (Mr.)
E-Commerce
10/10 Excellent
Thomas
23 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 3 nuits en novembre 2019
Réponse de Ronnie le 25 nov. 2019
Dear Thomas,
Greetings from Sarai Resort & Spa.
Many thanks for your gave a great review for us, we are really happy to hear that you appreciated your stay with us, and we hope see you again for your next vacation.
Best regards,
Muy MEAN
10/10 Excellent
Voyageur vérifié
17 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lieu magique en plein coeur de la ville
Voyageur vérifié
Séjour de 2 nuits en mars 2019
Réponse de Ronnie le 18 mars 2019
Dear Value Guest,
Greetings from Sarai Resort & Spa.
Many thanks for stay with us during your trip in Siem Reap. We really happy to hear that you have appreciated our services, we hope see you again for your next trip.
Best regards,
Muy MEAN (Mr.)
10/10 Excellent
Adrien
18 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Adrien
Séjour de 3 nuits en février 2019
Réponse de Ronnie le 19 févr. 2019
Dear Adrien,
Greetings from Sarai Resort & Spa.
Thank you so much for give a great review for us, we really appreciated it and we hope see you again for next trip.
Best regards,
Muy MEAN
10/10 Excellent
alexandre
28 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de luxe à prix raisonnable
alexandre
Réponse de Jack le 29 avr. 2018
Dear Alexandre,
Greetings from Sarai Resort & Spa!
Thanks for give a best review for us, we really appreciated and we hope see you next time for your trip again.
Best regards,
Muy/ E-Commerce
10/10 Excellent
Cyril PARIS, PARIS
6 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
beau moment
Cyril PARIS
8/10 Bien
samir
30 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
samir
10/10 Excellent
Voyageur vérifié
9 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Sarah
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 4 nuits en mai 2024
Réponse de Ms.Riya le 28 mai 2024
Dear Sarah,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort and shared positive experienced. we're appreciated to hear that you satisfied with our service such as room comfort to stay, our staffs friendly and good service to you while you stayed. Finally, we hope you have nice day and we wishing you all the best. we are looking forward to welcoming you back soon.Best regards, Sarai family
10/10 Excellent
Barbara
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 4 nuits en mai 2024
Réponse de Ms.Riya le 16 mai 2024
Dear Barbara,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort and shared positive experienced. we're thrilled to hear that you were enjoyed our service that our team has provided you whole stay. we hope you have a great day and we wishing you all the best.We are looking forward to welcoming you back soon. Best regards,Sarai family
10/10 Excellent
Huijia
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Huijia
Séjour de 2 nuits en avril 2024
Réponse de Ms.Riya le 2 mai 2024
Dear Huijia,Greetings from Sarai Resort & Spa.Many thanks for your feedback.We thank you so much for taking the time to stay at our resort and gave positive experienced for us. It's nice to hear that you found a nice place and a nice room to stay while your vacation in Siem Reap province. We hope you have a great day and we are wishing you all the best. we are looking forward to welcoming you back soon at the next time.Best regards,Sarai family
4/10 Médiocre
Adam, Surrey
Voyage en couple
19 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Adam
Séjour de 3 nuits en avril 2024
10/10 Excellent
SEIRYU
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SEIRYU
Séjour de 4 nuits en avril 2024
Réponse de Ms. Riya le 20 avr. 2024
親愛なるセイリュウ様サライ リゾート & スパからこんにちは。フィードバックをお寄せいただきありがとうございます。私たちのリゾートにご滞在いただき、経験を共有していただき、誠にありがとうございます。 サンベッドのある広いプールサイド、マッサージ、レストランサービスの美味しいアジア料理と西洋料理などのサービスをお楽しみいただけたと伺い、大変嬉しく思います。 さらに、当リゾートはホテルからそれほど遠くなく、パブストリートまでは徒歩わずか 10 分、トゥクトゥクなら片道わずか 2.00 ドルで約 5 分です。皆様が素晴らしい一日をお過ごしいただけるよう、心よりお祈り申し上げます。よろしくお願いします、リヤとサライ一家
10/10 Excellent
Jason
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 2 nuits en avril 2024
Réponse de Ms.Riya le 24 avr. 2024
Dear Jason,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort and gave a good score for us. We are wishing you all the best and we hope you have a wonderful day.Best regards,Riya and Sarai family
10/10 Excellent
curtis
27 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
curtis
Séjour de 3 nuits en mars 2024
Réponse de Naza le 27 mars 2024
Dear Curtis, Greeting from Sarai Resort a Spa. Thank you for choosing to stay with us during your vocation. We are so delighted that you were enjoyed with our service and we hope to see you again so soon for your next trip.Best regards,Naza (Ms.), Sarai Family
10/10 Excellent
Stephen
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 2 nuits en mars 2024
Réponse de Ms. Riya le 13 mars 2024
Dear Stephen,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort and shared positive experience. We delighted to hear that you satisfied with our hospitality such as Staff couldn't be nicer, as with all Cambodians you've ever known, interesting architecture and design. The pool was nice and price was spot on value. It sound amazing that you found a nice place to stay during your vacation.Totally, we thank you so much for your impression. We hope you a great day and We wish you welcoming you back soon.Best regards,Sarai family
10/10 Excellent
Deborah
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 11 nuits en février 2024
Réponse de Muy le 9 mars 2024
Dear Deborah,Greetings from Sarai Resort & Spa.Thank you for the great review for us.We're delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service. It was a pleasure having you as our guest, and we hope to welcome you back again soon.Best regards,Sarai Family
10/10 Excellent
Paul
Voyage en famille
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 4 nuits en février 2024
Réponse de Ms. Riya le 6 mars 2024
Dear Paul,Greetings from Sarai Resort & spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort and shared positive experience. we're thrilled to hear that you satisfied our service such as beautiful hotel, our staff were incredible. we always try to completed what our guests need and requested. This review is really importation for the other travelers that they have plan to visit Siem Reap province in Cambodia that they can choose a good resort to stay during their vacation. Totally, once again we thank you so much that you recommend our resort to your family and your friends. We hope you have a great day and We blessing you all the best. Best Regards,Riya ( Ms. ) and family
10/10 Excellent
Alicia
Voyage en groupe
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alicia
Séjour de 2 nuits en février 2024
Réponse de Mr. Muy le 29 févr. 2024
Dear Alicia,Greetings from Sarai Resort & Spa.Thanks for staying with us during your trip to Siem Reap, Cambodia.We are delighted to hear that you have been satisfied with our services during your stay.Your recommend is highly appreciated. We hope to see you again for your next vacation.Best regards,Sarai Family
10/10 Excellent
Patti
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patti
Séjour de 3 nuits en février 2024
Réponse de Ronnie le 21 mars 2024
Dear Patti,Greetings from Sarai Resort & Spa.Thanks for 5 stars review for us, we hope to see you again for you next trip.Have a nice dayBest regards,Sarai Family
10/10 Excellent
Patti
Voyage en groupe, Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patti
Séjour de 1 nuit en février 2024
Réponse de Riya ( Ms. ) le 25 févr. 2024
Dear Patti,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to at our resort and shared positive experienced. we're thrilled to hear that we satisfied our service such as helpful attentive staff, hotel was like a palace, beautiful spaces pool and the restaurant were great, our resort close to shopping and market. it sounds great that you found a good place to stay during your vacation. We hope you have a nice day and we blessing you all the best. we are looking forward to welcoming you back soon.Best regards,Riya and Sarai family
10/10 Excellent
Mari
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mari
Séjour de 2 nuits en février 2024
Réponse de Ms. Riya le 13 févr. 2024
Dear Mari,Greeting from Sarai Resort & Spa.Thank you so much for taking the time to stay at our resort. we hope you have a wonderful day and we blessing you all the best.Best regards,Riya ( Ms. ) and Sarai family
10/10 Excellent
Robert
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay here!!
Robert
Séjour de 5 nuits en janvier 2024
Réponse de Mr. Muy le 10 févr. 2024
Dear Robert,Greetings from Sarai Resort & Spa.Thank you so much for staying with us during your vacation in Siem Reap, Cambodia.We are delighted to hear that you are satisfied with our services during your stay.We appreciated your feedback.We hope to see you again.Best regards,Sarai Family
8/10 Bien
Franck
Voyage en groupe
28 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Franck
Séjour de 1 nuit en janvier 2024
Réponse de Ms.Riya le 28 janv. 2024
Dear Franck,Greetings from Saria Resort & Spa.Many thanks for your feedback.Thanks you so much for taking the time to stay at our resort during your vacation. we blessing you all the best and hope you have a great day.Best regards,Riya ( Ms.) and Sarai family
10/10 Excellent
Claude
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay
Claude
Séjour de 2 nuits en janvier 2024
Réponse de Ms.Riya le 27 janv. 2024
Dear Claude,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort and shared experienced. we're thrilled to hear that you was enjoy our service such as staff was fantastic, clean comfortable. its wonderful that you found a good resort to stay during your vacation. we hopefully to looking forward to welcoming you back soon on your next time.We blessing all the best and have a nice day!Best regards,Riya(Ms.) and Saria family
6/10 Satisfaisant
Franck
Voyage en groupe
26 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Franck
Séjour de 2 nuits en janvier 2024
Réponse de Ms.Riya le 27 janv. 2024
Dear Franck,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort. we blessing you all the best and have a nice day.Best regards,Riya (Ms.) and Sarai family
10/10 Excellent
Lawrence
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lawrence
Séjour de 4 nuits en décembre 2023
Réponse de Ms. Riya le 26 janv. 2024
Dear Lawrence,Greetings from Sarai Resort & Spa.Many thanks for you feedback.We appreciate that you taking the time to stay at our resort during your vacation. we blessing you a great day and hope you have a safe on every trips.Best regards,Riya ( Ms. ) and Sarai family.
10/10 Excellent
Michael
Voyage en famille
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 4 nuits en janvier 2024
Réponse de Riya ( Ms. ) le 26 janv. 2024
Dear Michael ,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort during your vacation and share the experiences. we appreciate to hear that you was enjoy with our service such as wonderful staff and fantastic hotel. thank you for highly recommend about our resort.We hope you have a great vacation and we looking forward to welcoming you back at the next time.Best regards,Riya ( Ms. ) and Sarai Family
10/10 Excellent
Roy
Voyage en famille
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roy
Séjour de 3 nuits en janvier 2024
Réponse de Ms. Riya le 26 janv. 2024
Dear Roy,Greetings from Saria Resort & Spa.Many thanks for your feedback.Thank you so much for taking the time to stay at our resort while your vacation and shared your experience. we're thrilled to hear that you love aspect of the hotel, preparation for breakfasts, stunning architecture, staffs were stunningly polite, spacious and proficient. We hopefully you will have a wonderful day and we looking forward to seeing you soon on someday! Best regards,Riya (Ms.) and Sarai family
10/10 Excellent
Ralph
Voyage en groupe
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tolles Hotel mit kleiner Überraschung
Ralph
Séjour de 4 nuits en décembre 2023
Réponse de Ms.Riya le 9 janv. 2024
Dear Ralph,Greetings from Sarai Resort & Spa.Many thanks for your feedback.Thank you so much for the taking time and share your experiences. we appreciate to hear that and It sounds like you had a fantastic experience at a place that values cleanliness, has friendly staff, and even offers a complimentary 30-minute massage.We blessing you with great! and hope to seeing you again at the next time.Best regards,Ms. Riya and Sarai family
10/10 Excellent
Elizaveta
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elizaveta
Séjour de 2 nuits en décembre 2023
Réponse de Muy le 27 déc. 2023
Dear Elizaveta,Thank you so much for stay with us during your trip.We're thrilled to hear that you enjoyed our service and facilities, especially the swimming pool. It's always great to know that our guests are satisfied. We appreciate your positive feedback and hope to have the pleasure of welcoming you back soon!Best regards,Sarai Family
10/10 Excellent
Catherine
23 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catherine
Réponse de Mr. Rico le 24 nov. 2023
Dear Catherine.Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you loved your stay at the Sarai. It's wonderful to know that you found the rooms beautiful and comfortable, and that the air conditioning met your expectations. Our team takes pride in providing attentive and helpful service, and it's fantastic to hear that reflected in your experience. We truly appreciate your recommendation and look forward to welcoming you back on your next visit!Kindly regards, Rico and the Sarai family.
10/10 Excellent
Eudora
22 oct. 2023
Eudora
Séjour de 2 nuits en octobre 2023
Réponse de Ronnie le 12 nov. 2023
Dear Eudora,Many thanks for staying with us, we are really happy to hear that you appreciated our services during your stay.We hope see you again.Best regards,Sarai Family
10/10 Excellent
David
12 oct. 2023
David
Séjour de 1 nuit en octobre 2023
Réponse de Rico (Mr.) | Guest Relation Agent le 15 oct. 2023
Dear David, Warmest greetings from Sarai Resort and Spa. Many thanks for your ten out ten review, We hope you give us another chance to serve you again soon. Sincerely yours, Sarai family.
10/10 Excellent
arnuttakorn
Voyage en famille, Voyage en couple
21 sept. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
arnuttakorn
Séjour de 2 nuits en septembre 2023
Réponse de Ronnie le 22 sept. 2023
Dear Arnuttakorn Janjana,Greetings from Sarai Family.Thank you so much for sharing your pleasant experiences during your stay with us.We are so happy to hear that you appreciated our services and staff to make your good and unforgettable memories, we are committed to keeping our quality service growing.We hope to see you soon.Best regards,Sarai Family
10/10 Excellent
Chris
Voyage en famille
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chris
Séjour de 2 nuits en juin 2023
Réponse de Rico (Mr.) | Guest Relation Agent le 14 juin 2023
Dear Mr. RheeGreeting from Sarai Resort and Spa.With so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great first impression. Our teams are thrilled to hear that you enjoyed your stay here with us at Sarai Resort and Spa. We look forward to welcoming you again soon.Sincerely yours,Sarai family.
10/10 Excellent
Nicole
Voyage en famille
22 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 7 nuits en avril 2023
Réponse de Justin (Mr.) | Guest Relation Agent le 23 avr. 2023
Dear Ms. Nicole and the family.Greeting from Sarai resort and spa.I am so pleased to hear you had a wonderful time during your stay with us here at Sarai Resort. You and your family have brought a smile to everyone here which is an unforgettable memory. We enjoyed communication, as did the party during Khmer New Year. We hope you and your family will come to visit us again soon, especially on next Khmer New Year ceremony.Sincerely yours, Sarai Family
8/10 Bien
Andrew
9 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 4 nuits en février 2023
Réponse de Ronnie le 15 mars 2023
Dear Andrew,Thank you so much for choosing and staying with us during your wonderful vacation in Siem Reap, Cambodia. Your comment is really important for us to improve our services, and we commit to improving this inadequacy.Last but not least, we are truly sorry for the inconvenience during your stay with us, and we promise that we'll improve our services, if we have a chance, we hope you could come and stay with us next time.Best regards,Sarai Family
10/10 Excellent
Nadia
10 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente hotel en Siem Reap
Nadia
Séjour de 3 nuits en février 2023
Réponse de Ronnie le 13 févr. 2023
Dear Nadia,Warmest greetings from Sarai's Family.We are thankful for choosing us as your accommodation during your wonderful vacation.Your 10-score recommendation is valuable to us and we are appreciated your comment.And thanks again for sharing your experience to the world.We are looking forward to welcoming you again shortly.Best regards,Sarai Family
8/10 Bien
cheryl
1 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cheryl
Séjour de 5 nuits en janvier 2023
Réponse de Ronnie le 3 févr. 2023
Dear Cheryl,Warming greetings from Sarai's family!Thank you so much for staying with us during your wonderful vacation.We are very pleased to hear that you feel comfortable and pleasant during your stay with our resort. Our aim is to ensure your stay with us feels like home far away from home, your second home. We are looking forward to warmly welcoming you next time in the future.Sarai Family
4/10 Médiocre
Nicol
Voyage en famille
27 janv. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nicol
Séjour de 5 nuits en janvier 2023
Réponse de Ronnie le 30 janv. 2023
Dear Nicol,Greeting from Sarai Resort & Spa!First of all, we would like to thank you so much for choosing us.On behalf of the Sarai Family please allow me to take this opportunity to express our heartfelt apologies for what made you and your family unhappy. We always keep the priority on taking care of our guests. Unfortunately, we are failing and we are truly sorry for this happening. Please inform that we already passed your comment to our related team to improve our services. In regard to your request to cancel the rest of the night with 04 nights, we already agreed and confirmed to refund you. For the delay process, it depends on Expedia because we not yet charge from the credit card yet. We also need a modification voucher from 05 nights to be 01 night as well.We hope you could follow up with Expedia support for more details, however, we also contact them about 04 times about this refund process but it is not complete yet.Last but not least, we highly appreciate your generous forgiveness and understanding of you.Should you need further information, Please do not hesitate to contact us at any time. Best regards, Muy (Mr.) Sales Managerm. 855 (0) 10 636116Sarai Resort & SpaAddress: P.O. Box 93193, Wat Damnak Village, Sangkat Sala Komreuk Siem Reap City, Kingdom of Cambodia.www.sarairesort.comHotline: 855 (0) 93 962 200 E. book@sarairesort.com
8/10 Bien
Miranda
Voyage en famille
24 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miranda
Séjour de 3 nuits en janvier 2023
Réponse de Ronnie le 25 janv. 2023
Dear Miranda,Greeting from Sarai Resort & Spa.Thank you so much for choosing to stay with us during your wonderful holiday.We are truly happy to hear that you have been satisfied with our services during your stay with us. Thanks again for your valuable time to share the best experiences and we hope to see you again soon.Happy New Year 2023!Best regards,Sarai Family
2/10 Horrible
HYEWON
13 janv. 2023
HYEWON
Séjour de 4 nuits en janvier 2023
Réponse de Ronnie le 14 janv. 2023
Dear HYEWON, Warmest greetings!First of all, we would like to sincerely thank you for choosing Sarai Resort & Spa as your choice of accommodation during your visit to Siem Reap, Cambodia. We are so sorry for any uncomfortable stay with us. So on behalf of the management and staff of Sarai Resort and Spa please allow me to take this opportunity to express my heartfelt apology for the mistake, we hope you could address your comment to us and we could improve our services.Once again thank you so much for your stay with us.best regards,Sarai Family
10/10 Excellent
Jonathan
Voyage en famille
28 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This place is wonderful
Jonathan
Séjour de 3 nuits en novembre 2022
Réponse de Ronnie le 4 déc. 2022
Dear SJonathan,Greeting from Sarai Resort & Spa.Many thanks for staying with us and also giving a great review. We are truly happy to hear that you were satisfied with our services during your stay; we hope to see you again.Best regards,Sarai Family
6/10 Satisfaisant
Shri Krishan
13 nov. 2022
Shri Krishan
Séjour de 4 nuits en novembre 2022
10/10 Excellent
Katie
Voyage en famille
17 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katie
Séjour de 2 nuits en octobre 2022
Réponse de Ronnie le 21 oct. 2022
Dear Katie,Warmest greeting from Sarai Resort & Spa.We thankful for sharing the best review; your feedback is really important for us and we truly happy to hear that you satisfied our services during your stay with us.Thanks again for stay with us and hope see you next time.Best regards,Sarai Family
8/10 Bien
Kristen
Voyage en famille avec de jeunes enfants
4 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristen
Séjour de 2 nuits en octobre 2022
Réponse de Muy le 4 oct. 2022
Dear Kristen,Many thanks for your comment, we really happy to hear that you satisfied our services during your stay.We hope see you again shortly.Best regards,Sale Team
8/10 Bien
Sophy
Voyage en famille
29 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophy
Séjour de 1 nuit en août 2022
Réponse de Ronnie le 30 août 2022
Dear Sophy,Warmest greeting from Sarai Resort & Spa.Thanks for stayed with us during your trip in Siem Reap. We truly happy to hear that you have appreciated your stay with us. You comment is really important for us.We hope you see you again for your next vacation.Best regards,Muy
10/10 Excellent
Rebecca
21 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing staff
Rebecca
Séjour de 2 nuits en août 2022
Réponse de Ronnie le 22 août 2022
Dear Rebdcca,Thanks for stayed with us during your trip in Siem Reap, Cambodia.We truly happy to hear that you satisfy our services during your stay with us. We hope see you again for your next vacation.Best regards,Muy MeanAssistant Sales Manager