Piscine extérieure, parasols de plage, chaises longues
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Avis sur J7 Angkor Hotel

5 out of 5
J7 Angkor Hotel
Road 6 (Next to Royal Residence), Siem Reap

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 405 avis sur 574." "
Note des voyageurs de 8 (Bien), d’après 125 avis sur 574." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 574." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 574." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 574." "

9,4/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Dominique

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le cadre et la gentillesse du personnel
Séjour de 7 nuits en décembre 2023
Réponse de Vann le 26 janv. 2024
Dear Dominique,Warm greeting from J7 Angkor Hotel Siem Reap.Thank you very much for stay with us and share your feedback.I will share your feedback with our staffs.Best Regards,

10/10 Excellent

frank

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Great stay at this resort. Well located between city center pub street and angkor temples
Séjour de 1 nuit en mars 2020
Réponse de Ruby le 23 mars 2020
Dear Frank, Thank you for choosing to stay with us. We are so glad to read your great feedback today and we look forward to welcome you back again in the future. Best regards,

10/10 Excellent

frank

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement et personnel top
Tres bien situé. Personnel au top. Piscine sympa
Séjour de 3 nuits en mars 2020
Réponse de Ruby le 20 mars 2020
Dear Frank, Thank you for choosing to stay with us. We are so glad to read that you had a wonderful stayed and liked our hotel. We look forward to welcome you again in the future. Best regards,

10/10 Excellent

Aurelien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic value
Fantastic value. Close to Tram but away from main boulevard then very quiet. Perfectly clean , friendly staff, 2 bottles of water per day, good WiFi. 25€ a night, what else can you ask for?
Séjour de 2 nuits en janvier 2020
Réponse de Ruby le 20 févr. 2020
Dear Aurelien, Thank you for choosing to stay with us and sharing your feedback here. However, i'm afraid there might be some misunderstand on the price you have mentioned. Best regards,

10/10 Excellent

Hela

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de Ruby le 21 oct. 2019
Dear Hela, Thank you so much for choosing to stay with us. We hope you will return and give us another chance to serve you in the future. Best regards,

10/10 Excellent

Chloe, Montreal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La chambre était grande, belle et confortable. La piscine était très belle et très appréciée avec la température extérieure. Le petit déjeuner très bon!
Séjour de 4 nuits en avril 2019
Réponse de Ruby le 8 mai 2019
Dear Chloe, Thank you for trusting on our service. We are so glad to read that you were satisfied during your stay with us. We hope you will return someday and give us another chance to serve you. Yours sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel magnifique ! Propreté : parfait sauf le premier jour ou il y avait des traces dans les draps mais les femmes de menages ont fait le nécessaire ! Par contre : il y a beaucoup de bruit : on entend tout ce qui se passe dans les chambres d'à coté ! Et on entend descendre les valises dans les escaliers ! Et pourtant on avait pris des chambre avec vue sur piscine ; ce qui n'était pas vraiment formidable ; je ne sais pas si c'est parce que l'on était au rdc ? C'est dommage car tout le reste était à la hauteur ! Sur la description ; il est indiqué 5 etoiles mais je trouve que ca vaut seulement un 4 etoiles car l'hotel reste petit et le bruit est très génant !
Séjour de 13 nuits en février 2019
Réponse de Ruby le 29 mars 2019
Dear Valued guest, Thank you for choosing to stay with us during your trip to Siem Reap! We are so glad to read your compliments today and we also sorry to hear about inconvenient caused during your stay. We will share your words to our team for further improvement on service and facilities. We hope you will give us another chance to serve you the soonest. Best regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 13 nuits en février 2019
Réponse de Ruby le 3 avr. 2019
Thank you!

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en février 2019
Réponse de Ruby le 3 avr. 2019
Thank you!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en février 2019
Réponse de Ruby le 3 avr. 2019
Thank you!

8/10 Bien

Alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Week-end super
Deux jours à Siem Reap pour visiter bien sûr Angkor Bel hôtel bon emplacement
Séjour de 2 nuits en février 2019
Réponse de Ruby le 21 févr. 2019
Dear Alain, Thank you so much for choosing to stay with us during your trip to Siem Reap! We really appreciate your review here and we look forward to serve you again in the future. Yours sincerely,

10/10 Excellent

Elise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabuleux
J’ai passé 5 nuits dans cet hôtel et absolument tout était parfait . L’en Est vraiment très très beau .
Séjour de 5 nuits en janvier 2019
Réponse de Ruby le 18 janv. 2019
Dear Elise, Thank you for choosing to stay with us. We are so happy to read the excellent feedback from you today. We hope you will return and give another chance to serve you again in the future. Best regards,

10/10 Excellent

Geoffroy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel calme
Fort agréable hôtel calme bien situé dans le centre de Siem Reap, proche de la route menant vers le site d’Angkor. La piscine située en intérieur d’ilot est très calme et jolie, mais pas fort intime avec bon nombre de chambres donnant dessus. Le petit déjeuner n’a rien d’exceptionnel par contre.
Séjour de 2 nuits en octobre 2018
Réponse de Ruby le 8 nov. 2018
Dear Geoffroy, Thank you for choosing to stay with us and taking your time to review us here. We really appreciate your compliments and we cannot wait to serve you again the soonest! Best regards,

10/10 Excellent

Ivan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le service est des plus avenants
Séjour de 4 nuits en novembre 2017
Réponse de Ruby le 10 janv. 2018
Dear Ivan, thank you for your sharing your lovely feedback and great to find that you are happy with us. we look forward to welcome you again in the future. Best regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un Hôtel de charme tout neuf très bien situé. Des chambres spacieuses. Une décoration moderne et élégante.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good experience. First choice to stay in Siem Reap

10/10 Excellent

Mr Canada, Quebec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nouvelle Hotel, personnel Agréable et dévoué..
Très Jolie, personnel attentionné et prêts à vous satisfaire.....besoin d'entraînement supplémentaires tout au plus. Agréable séjour pour visiter les différents temples d'Angkor siem reap. Ne chercher plus !!! Bon voyage

10/10 Excellent

Patrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel neuf très bien placé
Hotel très récent, bien conçu, très bien situ, Belle piscine et de surcroît personnel très accueillant. Nous a conseillé pour chauffeur et guide francophone. Très bon rapport qualité /prix. Excellent et copieux petit dejeuner. Un vrai 5 étoiles

10/10 Excellent

Jonathan

Séjour de 4 nuits en avril 2024

4/10 Médiocre

Abhinav

Les points faibles : Propreté
Not a big fan of the place!
Séjour de 2 nuits en février 2024
Réponse de Sok Vann, Operation Manager le 9 avr. 2024
Dear Abhinav, Thank you very much for sharing your experience recent stay with J7 Angkor Hotel Siem Reap. We are very happy to have you stay with us and grateful for opportunity to serve you.We look forward to welcoming you again soon.Best Regards,

8/10 Bien

Rebecca

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great design and beautiful rooms. Staff is polite and eager to assist. But you can see corners being cut as they struggle to operate with low guest numbers. No bar staff at the pool, fountains turned off, paper napkins in the restaurant. No mini bar. A great 4 star property but really a 5.
Séjour de 6 nuits en mars 2024
Réponse de Sok Vann le 29 mars 2024
Dear Rebecca Thank you very much for your special highlight on staff is polite, eager to assist. I will be sure to let our staff know how much of an impact they made on your experience.I really apologize cause of hotel is ironing every area to completely operate in short future.Once again, thank you for staying with J7 Angkor Hotel Siem Reap, and we look forward to welcoming you again soon.Best Regards,

10/10 Excellent

Mario, New York

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property exceeded my expectations!
Séjour de 3 nuits en mars 2024
Réponse de Team Management le 26 mars 2024
Dear Mario,Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback.

10/10 Excellent

Harrison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place me and my wife had a great time over there. There were many bad comments about it online but all of them were wrong. The people were super friendly and nice to us and they helped us in every way possible! the breakfast was very good and it is right next to a mall so it gives you a lot of options eat also. This place is right in the middle so you can go anywhere you want to. The staff is very friendly and nice and specially they will help you out if you ask them.
Séjour de 3 nuits en mars 2024
Réponse de Sok Vann le 24 mars 2024
Dear Harrison, Thank you very much for sharing your lovely comment and giving us a perfect rating.It is wonderful to hear that you had an overall enjoyable stay with us. We truly appreciate your kind words about the people were super friendly and nice and helped us in every way possible. The staff is very friendly and nice and especially they will help you out if you ask them.the breakfast was very good, and location is right next to a mall.We are elated that our team were able to take care of you well and created such a memorable experience. Once again, thank you for choosing your stay with us. We are always pleased to be your second home when you are in the wonderful land of Siem Reap again. We look forward to your return soon.Wish you all the best!

10/10 Excellent

SATOSHI

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
とても綺麗で部屋も大満足な作りです。スタッフも親切で居心地が良いホテルです。オススメします。
Séjour de 1 nuit en février 2024
Réponse de Best Regard Team Management le 1 mars 2024
Dear Satoshi,Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback.

10/10 Excellent

Victor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were beyond accommodating. Food and service excellent.
Séjour de 2 nuits en février 2024
Réponse de Sok Vann le 17 févr. 2024
Dear Victor,Warmest greetings from J7 Angkor Hotel Siem Reap! Thank you for choosing to stay with us and for your amazing review of our hotel.We delight to know that you have wonderful experience stay with us.I would also like to thank you for your compliments on our hotel's facilities and food and services excellent, especially our staffs were beyond accommodating.We certainly look forward to welcoming you back to the hotel in the future. Best wishes for a wonderful holiday season. Yours sincerely,

8/10 Bien

Amanda

Voyage en couple
Les points forts : Propreté et personnel et service
Positive: staff are friendly, helpful and very kind. Pool is clean and comfy loungers. Good AC in rooms. Negative: rooms are very dark, hotel is old grand style but not maintained (needs paint on outdoor furniture, none of the fountains are operational) Food in the restaurant is overpriced for the quality & that is probably why my husband & I were the only customers during the dinner service 7-9pm.
Séjour de 4 nuits en février 2024
Réponse de Sok Vann le 15 févr. 2024
Dear Amanda,Warmest greeting from J7 Angkor Hotel Siem Reap, Kingdom of Cambodia!Thank very much you for taking the time to share your feedback from your recent stay with us.We are truly delighted to learn that you have enjoyed your stay with us and as well as we are looking into your negative feedback, it is very importance for us to improve.Our team look forward to welcoming you back to the J7 Angkor Hotel in the future.Best Regards,

8/10 Bien

Masahito

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en janvier 2024
Réponse de Management Team. le 5 févr. 2024
Dear Masahito, Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve.

10/10 Excellent

Sonja

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is beautiful. The staff is exceptional! Thank you for memorable stay.
Séjour de 2 nuits en février 2024
Réponse de Management Team. le 5 févr. 2024
Dear Sonja, Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve.

10/10 Excellent

MINWOO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Management Team. le 5 févr. 2024
Dear Ward, Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve.

10/10 Excellent

Ward, Cashmere

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an amazing property. Costs a little more, but I find it well worth it. Superb inner courtyard/pool area. Staff so very helpful in all ways. We had a late evening flight on day we checked out…staff graciously allowed us to spend several hours poolside in calming and comfortable space. We highly recommended this hotel
Séjour de 2 nuits en janvier 2024
Réponse de Team Management. le 5 févr. 2024
Dear Ward, Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve.

10/10 Excellent

Kazu

Séjour de 1 nuit en janvier 2024
Réponse de Sok Vann le 17 févr. 2024
Dear Kazu,Warmest greeting from J7 Angkor Hotel Siem Reap!Thank you for choosing to stay at J7 Angkor Hotel and we are truly happy to learn from your review that you have enjoyed your stay with us.It was a pleasure to have been of service to you. Our team looking forward to welcoming you back to the hotel in the future.Yours sincerely,

10/10 Excellent

Rakesh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice spacious rooms & bathrooms.
Séjour de 7 nuits en janvier 2024
Réponse de Management Team. le 12 janv. 2024
Thank you very much for your take your value time to view with good score. we will shearing your review to our team.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great, but more lighting would make it perfect
The hotel was wonderful. Great location. Good Breakfast Staff very friendly and accommodating. Only complaint: room lighting too dark. No matter how many lights I turned on, it was too dark both in room and bathroom. Need more powerful lighting. Then all would be perfect.
Séjour de 3 nuits en décembre 2023
Réponse de Management Team. le 12 janv. 2024
Good morning! Thank you so much for your review. We really appreciate to read your compliments and we also sorry for the inconvenience caused.

8/10 Bien

christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel seemed empty breakfast service was slow. nice front seat folks and nice room, great location
Séjour de 1 nuit en janvier 2024
Réponse de Management Team. le 11 janv. 2024
Good morning! Thank you so much for your review. We really appreciate to read your compliments and we also sorry for the inconvenience caused.

10/10 Excellent

Norio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
スタッフが親切
スタッフがとても親切で、部屋も広く使い勝手が良かった。オールドマーケット等へのアクセスも徒歩圏内なのも良い。
Séjour de 4 nuits en décembre 2023
Réponse de Management Team. le 11 janv. 2024
Thank you very much for your take your value time to view with good score. we will shearing your review to our team.

8/10 Bien

Eiichi

Séjour de 3 nuits en décembre 2023
Réponse de Management Team. le 5 févr. 2024
Dear Eiichi, Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We will share your review to our team to more improve.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Management Team. le 2 janv. 2024
Thank you very much for your take your value time to view with good score. we will shearing your review to our team.

10/10 Excellent

Yutaka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Management Team. le 2 janv. 2024
Thank you very much for your take your value time to view with good score. we will shearing your review to our team.

10/10 Excellent

Nao

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフが親切で場所がよい
Séjour de 2 nuits en novembre 2023
Réponse de Management Team. le 13 nov. 2023
Good morning! Thank you so much for your review. We are really appreciated for your feedback and we hope to welcome you again soon.

10/10 Excellent

Tiana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay here was great I would recommend it to others coming to Cambodia from the staff to the room everything made me more than comfortable.
Séjour de 5 nuits en août 2023
Réponse de Sovichea le 6 sept. 2023
Dear Tiana,Thanks you so much for your review.We are really appreciate for your feedback. your feedback is very helpful for us and other who would like to stay with us.We hope, we do have another chance to serve you soon.Sincerely,

4/10 Médiocre

Ronald

Voyage d’affaires
Les points faibles : Propreté, personnel et service, confort de la chambre
DON’T STAY THERE!!
Very disappointing stay. Barely 5 star rooms, but two star services. No pool bar. No 4-7 Happy Hour. Only one restaurant out if give open. No room service after 6pm. Unable to change US$20 at desk. Poor value for money. Poor service. Cleaning was good. Breakfast was good. No other positives. Manager was incompetent and of no use. Will not stay there again. Can not recommend b
Séjour de 9 nuits en juillet 2023
Réponse de VANN le 22 août 2023
Dear Ronald,Warmest greeting from J7 Angkor Hotel Siem Reap Kingdom of Cambodia!Thank you for taking the time to share your feedback from your recent stay with us. I read with concern of your experience and please accept my sincere apologies for the unfavorable impression at the time.Once again, thank you and we hope you will provide us with the opportunity to redeem ourselves by welcoming you again in the future.Best Regards,Sok VannOperation Manager

10/10 Excellent

Shingo

Séjour de 2 nuits en avril 2023
Réponse de Vann le 24 mai 2023
Dear Shingo on, Warmest greeting from J7 Angkor Hotel, Siem Reap Kingdom of Cambodia. Many thanks for having you with us and for sharing your favorable compliment. We are extremely happy to learn that overall, you had a very pleasant stay with us and you loved all the services and facilities we had to offer at J7 Angkor Hotel Siem Reap. We will share your lovely comments to our staffs too. We wish all the best and be able to be welcoming you back for many more visits to come. Best Regards, Sok

10/10 Excellent

ALAN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay in the middle of town, right next to a brand new shopping center.
Séjour de 2 nuits en avril 2023
Réponse de Sok Vann le 27 avr. 2023
Dear ALAN,Warmest greeting from J7 Angkor Hotel Siem Reap, Kingdom of Cambodia.Thank you very much for you sharing your experience and dropped your positive comments.We will share your review with our staffs.We are looking forward to serve you at J7 Angkor Hotel Siem Reap again.Wish you all the best.Best Regards,

10/10 Excellent

Phil, Phnom Penh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good breakfast, fantastic pool area, strong WiFi for a decent price. Downtown is a 15 minute walk. The only issue was the air-conditioning did not work in the gym.
Séjour de 5 nuits en novembre 2020

8/10 Bien

Sophie, Los angels

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location is very good but the room is noisy because it is the street side. Room is big enough but not my favor style. The service people are very nice.
Séjour de 2 nuits en septembre 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room we checked into was just as I had booked/expected it to be, with a “city view” - not a great view and the room was dark. I upgraded us to a “pool view” room - it was large, as was the ensuite. The view/balcony overlooking the pool and grounds with a small table and two chairs for morning coffee was a bonus. There were so few guests, no doubt another casualty of covid-19 (the impact is being felt everywhere - several large hotels closing due to lack of tourism). The staff kept a brave face and remained polite, welcoming, warm and gracious - always. We were walking distance to shops and restaurants. The traffic was daunting at first but we learned to move with it and through it. We hired the cab driver from the airport to take us to tourist sites of our choice rather than
Séjour de 3 nuits en février 2020
Réponse de Ruby le 23 mars 2020
Dear valued guest, Thank you for choosing to stayed with us. We are so delight to read your feedback with compliments today. We will share to our team for encouragement and further improvement. We look forward to serve you again in the future. Yours sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2020
Réponse de Ruby le 17 mars 2020
Dear valued guest, Thank so much! Best regards,

10/10 Excellent

HUI JAD

Séjour de 2 nuits en mars 2020

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
personale gentilissimo,pronti a risolvere qualunque richiesta,punto sfavorevole si necessita più cura nelle pulizie della camera, visto che sotto i piedini delle sedie e del tavolo del salottino avevo notato della polvere dal primo giorno fino all'ultimo
Séjour de 5 nuits en février 2020
Réponse de Ruby le 25 févr. 2020
Dear valued guest, Thank you for choosing to stay with us and take your time to share your feedback here. We really appreciate to read your compliments and we also sorry for the inconvenience caused. Best regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2020
Réponse de Ruby le 25 févr. 2020
Dear valued guest, Thank you for choosing to stay with us and rate us as excellent. We look forward to welcome you back soon. Best regards,