Avis sur Park Regency Sharm El Sheikh Resort
Park Regency Sharm El Sheikh Resort
The Gardens Bay, Sharm El Sheikh, South Sinai Governorate
Avis
8,6
Excellent
8,4/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Guest Relations le 3 avr. 2024
Dear NIKOLETA TRIFONOVA BOUILLOUX ,Thank you for taking the time to review Park Regency Sharm El Sheikh on Google. Guest feedback is very feedback important to us. We are pleased to read you enjoyed your stay with us. Once again thank you for taking the time to review Park Regency. Best wishes, Park Regency Team
10/10 Excellent
Mohamed
2 nov. 2023
Mohamed
Séjour de 7 nuits en octobre 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Tolun, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
23 févr. 2020
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en février 2020
Réponse de Hyatt Team le 25 févr. 2020
Dear Valued Guest,
Thank you for choosing the Hyatt Regency Sharm El Sheikh and for taking the time to give us your feedback.
We take into consideration your comments about the resort's condition, and we would like to tell you that our resort would be renovated in the near future.
We look forward to the opportunity to welcome you again at our resort.
Regards,
Hyatt Team
8/10 Bien
Catherine
30 août 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Regency club tres belle prestation
Catherine
Séjour de 6 nuits en août 2019
Réponse de Hyatt Team le 5 sept. 2019
Dear Catherine,
Thank you for much for taking the time to share your valuable feedback with us.
We're very happy that you loved our resort and we hope you had a pleasant stay with us.
We would like to tell you that your comments are noted and appreciated; as your review will able us to maintain and improve the service we provide to our valued guests.
We discussed all the matters with our Food and Beverage team who are extremely apologetic that you experienced an inferior quality of food and variety below your expectations.
We are committed to delivering the highest level of guest service and we can assure you that we are doing everything to ensure in future these areas are improved and up to our usual high standards.
We do hope to have the opportunity of meeting you on your next visit to Hyatt Regency Sharm El Sheikh.
Regards,
Hyatt Team
10/10 Excellent
JEAN LUC
14 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Formidable
JEAN LUC
Réponse de Tatiana Sayfutdinova le 6 juin 2018
Dear Guest,
Thank you for taking the time to share your positive feedback about Hyatt Regency Sharm El Sheikh.
We are delighted to know that everything was perfect and up to your satisfaction. We thank you for your comments about our Spa and pool facilities.
We really hope to welcome you back to the Hyatt Regency Sharm El Sheikh in the near future.
Warm Regards,
Tatiana Sayfutdinova
Guest Experience Manager
8/10 Bien
Veronique
10 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vue imprenable sur la mer et très jolies piscines
Veronique
Réponse de Tatiana Sayfutdinova le 6 juin 2018
Dear Guest,
Thanks for your kind words and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us.
All the best and see you soon!
Warm regards,
Tatiana Sayfutdinova
Guest Experience Manager
10/10 Excellent
Nihel
2 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hyper reposant
Nihel
Séjour de 8 nuits en octobre 2017
Dear Guest,
Thanks very much for your nice review, we look forward to welcoming you for a next stay in Sharm.
Kind regards,
Hyatt Team
6/10 Satisfaisant
Veronique
4 août 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour agréable.
Veronique
Séjour de 1 nuit en juillet 2017
6/10 Satisfaisant
Voyageur vérifié
2 sept. 2016
Les points faibles : Propreté et personnel et service
Voyageur vérifié
4/10 Médiocre
djampix , paris
28 août 2015
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel pas à la hauteur
djampix
10/10 Excellent
stmart
15 sept. 2014
Les points forts : Propreté, personnel et service, confort de la chambre
Bel hôtel !
stmart
4/10 Médiocre
Voyageur vérifié
4 janv. 2013
Les points forts : Propreté
Les points faibles : Confort de la chambre
N'est pas la hauteur de la réputation Hyatt
Voyageur vérifié
10/10 Excellent
Razeim
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Razeim
Séjour de 2 nuits en mai 2024
Réponse de GR le 27 mai 2024
Dear Razeim Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Best wishes,Park Regency Team
10/10 Excellent
Anahid
12 mai 2024
Anahid
Séjour de 1 nuit en février 2024
Réponse de GR le 27 mai 2024
Dear Anahid Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Best wishes,Park Regency Team
10/10 Excellent
Barbara
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barbara
Séjour de 7 nuits en avril 2024
Réponse de GR le 27 mai 2024
Dear BarbaraThank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Best wishes,Park Regency Team
10/10 Excellent
Ana, Aventura
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ana
Séjour de 3 nuits en avril 2024
Réponse de GR le 27 mai 2024
Dear AnaThank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Best wishes,Park Regency Team
8/10 Bien
Jonas
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonas
Séjour de 7 nuits en avril 2024
Réponse de GR le 27 mai 2024
Dear JonasThank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Best wishes,Park Regency Team
10/10 Excellent
ALESSANDRO, Meda
Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ALESSANDRO
Séjour de 9 nuits en avril 2024
Réponse de GR le 27 mai 2024
Dear ALESSANDROThank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Best wishes,Park Regency Team
10/10 Excellent
Talisha
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Talisha
Séjour de 5 nuits en avril 2024
Réponse de Guest Relations le 11 avr. 2024
Dear Talisha, Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best regards, Park Regency Team
6/10 Satisfaisant
Mikael, Honningsvåg
31 mars 2024
Les points faibles : Propreté
Mikael
Séjour de 6 nuits en mars 2024
Réponse de Guest Relations le 3 avr. 2024
Dear Mikael,Thank you for taking the time to review Park Regency Sharm El Sheikh on Google. Guest feedback is very feedback important to us. We are pleased to read you enjoyed your stay with us. Once again thank you for taking the time to review Park Regency. Best wishes, Park Regency Team
8/10 Bien
Glenda
Voyage en couple
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glenda
Séjour de 7 nuits en mars 2024
Réponse de Guest Relations le 29 mars 2024
Dear Glenda,Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. Best wishes,Park Regency Team
10/10 Excellent
Anahid
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anahid
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 29 mars 2024
Dear Anahid,Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. Best wishes,Park Regency Team
10/10 Excellent
Anahid
6 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anahid
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 29 mars 2024
Dear Anahid, Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Best wishes,Park Regency Team
10/10 Excellent
Anahid
26 févr. 2024
Anahid
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 29 mars 2024
Dear Anahid,Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Best wishes,Park Regency Team
8/10 Bien
INJOO
Voyage en groupe
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
INJOO
Séjour de 2 nuits en février 2024
Réponse de Guest Relations le 29 mars 2024
Dear Injoo,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Best wishes,Park Regency Team
10/10 Excellent
Nancy G
Voyage en famille
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy G
Séjour de 3 nuits en février 2024
Réponse de Guest Relations le 29 mars 2024
Dear Nancy G, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Best wishes,Park Regency Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations le 2 janv. 2024
Dear Valued Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel Management
10/10 Excellent
Talal
Voyage en groupe
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Talal
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 9 déc. 2023
Dear Talal,Thank you for choosing the Park Regency Sharm El Sheikh and for taking the time to give us your feedback. …
6/10 Satisfaisant
Nurun
Voyage en couple
25 nov. 2023
Les points forts : Propreté et équipements
Nurun
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relations le 9 déc. 2023
Dear Nurun,Thank you for choosing the Park Regency Sharm El Sheikh and for taking the time to give us your feedback.We are delighted that you enjoyed your recent stay with us. It is encouraging to note that we exceeded your expectations and we passed all your positive comments to all our associates.We look forward welcoming you back in the very near future.Warm regards,Park Regency Team
10/10 Excellent
Talal
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Talal
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Talal, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
2/10 Horrible
Halal
13 oct. 2023
Halal
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Halal,Thank you for choosing the Park Regency Sharm El Sheikh and for taking the time to give us your feedback.It was particularly disappointing to read your negative feedback and the issues you faced in our hotel.We are committed to delivering the highest level of guest service and I can insure you that we are doing extremely efforts to ensure in future these areas are improved and up to our usual high standards.Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Park Regency will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Best regards, Park Regency Team
10/10 Excellent
Jocelyn
Voyage en couple
1 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jocelyn
Séjour de 5 nuits en juillet 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Jocelyn, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
8/10 Bien
Jose Luis, Tarragona
Voyage en famille
17 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose Luis
Séjour de 7 nuits en septembre 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Jose Luis, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
8/10 Bien
Ecem
Voyage en famille, Voyage en groupe
9 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ecem
Séjour de 3 nuits en août 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Ecem, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
10/10 Excellent
karim
2 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
karim
Séjour de 3 nuits en août 2023
Réponse de Park Regency Guest Relation Team le 9 sept. 2023
Dear Karim, greetings from Park Regency Hotel in sunny Sharm El Sheikh! Thank you for your time taken to leave us a positive and encouraging review - we hope you returned home safely.We hope to see you return again soon, and so happy you had an amazing experience here with us! Warm Wishes,Park Regency Guest Relations
10/10 Excellent
Lorenzo
30 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent solution in Naama bay
Lorenzo
Séjour de 7 nuits en août 2023
Réponse de Park Regency Guest Relation Team le 9 sept. 2023
Dear Lorenzo, greetings from Park Regency Hotel in sunny Sharm El Sheikh! Thank you for your time taken to leave us such a positive and encouraging review - we hope you returned home safely.We value your points, they help us and future travelers, improve the experience here in Park Regency hotel.We hope to see you return again soon, Warm Wishes,Park Regency Guest Relations
6/10 Satisfaisant
Colin Leonard
Voyage en couple
8 juil. 2023
Les points forts : Personnel et service
Colin Leonard
Séjour de 7 nuits en juillet 2023
Réponse de Park Regency administration le 30 juil. 2023
Dear Colin Leonard,Thank you for your time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly.Best regards,Park Regency personnel
6/10 Satisfaisant
Samah
Voyage en famille
28 juin 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Samah
Séjour de 4 nuits en juin 2023
Réponse de Park Regency administration le 30 juil. 2023
Dear Samah,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Best regards,Park regency personnel
8/10 Bien
Mary
19 juin 2023
Les points forts : Propreté
Mary
Séjour de 6 nuits en mai 2023
Réponse de Park Regency administration le 30 juil. 2023
Dear Mary,Thank you for your feedback with us.Best regards,Park Regency personnel
10/10 Excellent
matthew
Voyage en couple
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
matthew
Séjour de 2 nuits en mai 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Matthew, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
10/10 Excellent
Talal
26 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Talal
Séjour de 2 nuits en mai 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Mr. Talal, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
10/10 Excellent
Dominique
26 mai 2023
Dominique
Séjour de 2 nuits en mai 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Dominique, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
6/10 Satisfaisant
Laura
13 mai 2023
Laura
Séjour de 5 nuits en avril 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Laura, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
10/10 Excellent
erez
Voyage en couple
9 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
erez
Séjour de 3 nuits en mai 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Erez, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management
8/10 Bien
LUCIANO
Voyage en famille
4 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
LUCIANO
Séjour de 4 nuits en avril 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Mr. Luciano on behalf of the entire team of Park Regency resort, we would like to thank you for spending your valuable time to rate our hotel positively and hope that your final feedback will be so positive too. please don't hesitate to contact our guest relations team shall you need any assistance. Kind Regards. Hotel Management.
10/10 Excellent
Voyageur vérifié
2 mai 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Excellent with room to improve
Voyageur vérifié
Séjour de 4 nuits en avril 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Valued Guest, on behalf of the entire team of Park Regency resort, we would like to thank you for spending your valuable time to rate our hotel positively and hope that your final feedback will be so positive too. please don't hesitate to contact our guest relations team shall you need any assistance. Kind Regards. Hotel Management.
10/10 Excellent
Ole Kristian Holmberg
Voyage en couple
24 avr. 2023
Les points forts : Propreté et personnel et service
Ole Kristian Holmberg
Séjour de 7 nuits en avril 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Ole Kristian, on behalf of the entire team of Park Regency resort, we would like to thank you for spending your valuable time to rate our hotel positively and hope that your final feedback will be so positive too. please don't hesitate to contact our guest relations team shall you need any assistance. Kind Regards. Hotel Management.
10/10 Excellent
Larisa
Voyage en famille
19 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Larisa
Séjour de 7 nuits en avril 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Larisa, First and foremost we would like to thank you for choosing our hotel for your visit to Sharm El Sheikh and for recommending us to the travel community of Expedia this is undoubtedly the best reward for us all. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Sharm El Sheikh. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Park Regency Team
10/10 Excellent
MASSIMO
14 avr. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
MASSIMO
Séjour de 7 nuits en avril 2023
Réponse de Guest Relations le 6 nov. 2023
Dear Mr. Massimo, on behalf of the entire team of Park Regency resort, we would like to thank you for spending your valuable time to rate our hotel positively and hope that your final feedback will be so positive too. please don't hesitate to contact our guest relations team shall you need any assistance. Kind Regards. Hotel Management.
10/10 Excellent
AYMAN
Voyage en famille
1 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
AYMAN
Séjour de 5 nuits en janvier 2023
Réponse de Saad Ghosheh, General Manager le 10 févr. 2023
Dear Mr.Ayman on behalf of the entire team of Park Regency resort, we would like to thank you for spending your valuable time to rate our hotel positively and hope that your final feedback will be so positive too. please don't hesitate to contact our guest relations team shall you need any assistance. Kind Regards. Hotel Management.