Avis sur Mövenpick Resort Sharm El Sheik Naama Bay
Mövenpick Resort Sharm El Sheik Naama Bay
Naama Bay Sharm El Sheikh, Sharm El Sheikh, South Sinai Governorate
Avis
8,2
Très bien
8,2/10
Propreté
8,2/10
Personnel et service
8,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
17 nov. 2023
Séjour de 6 nuits en novembre 2023
Réponse de Hotel Management le 18 nov. 2023
Dear Gilles, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,
8/10 Bien
Dario
Voyage en famille
26 oct. 2023
Les points forts : Personnel et service et équipements
Dario
Séjour de 7 nuits en octobre 2023
Réponse de Hotel Management le 27 oct. 2023
Dear Dario, We thank you for spending your holiday with Movenpick resort Sharm el Sheikh for sharing your experience and for your constructive recommendations. We are thrilled to know that you and your family had a nice time!All your comments have been passed already to the concerned department heads for consideration and efficient actions. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards
8/10 Bien
thierry jean claude
Voyage en couple
4 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
thierry jean claude
Séjour de 7 nuits en février 2023
Réponse de Hotel Management le 8 mars 2023
Dear Thierry Jean Claude, We would like to thank you for spending your holiday with Movenpick resort, Sharm el Sheikh, for sharing your experience and for your recommendations. We are thrilled to know that you enjoyed nice little private beaches in an exceptional natural environment and good catering quality. As for night music , unfortunately it is out of our hands as all these parties are held at Naama bay hotels and resorts.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards
8/10 Bien
Voyageur vérifié
11 avr. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en avril 2021
Réponse de Hotel Management le 23 avr. 2021
Cher Monseur/ Madame
Merci beaucoup pour vos excellents commentaires que l'on a partagé avec nos collègues.
Nous sommes heureux que ce premier sejour ai été un grand plaisir pour vous et, nous espérons, le debut d'une grande série.
En espérant vous revoir parmi nous même en cette année.
Sincèrement votre
4/10 Médiocre
Cyrus
Voyage en groupe
7 avr. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cyrus
Séjour de 1 nuit en avril 2021
Réponse de Hotel Management le 9 avr. 2021
Dear Cyros,
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Best Regards
2/10 Horrible
Cyrus
Voyage en groupe
6 avr. 2021
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sharm has bad hotels
Cyrus
Séjour de 9 nuits en mars 2021
Réponse de Hotel Management le 9 avr. 2021
Dear Cyros,
First of all let us seize the opportunity and thank you for taking some of your precious time to write a review with constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort.
All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology.
We shall ensure, if you will give us second chance someday, you would find a lot of improvements.
We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort.
Best Regards
6/10 Satisfaisant
pironet
3 oct. 2020
Les points forts : Propreté et personnel et service
Mon sejour de septembre octobre
pironet
Séjour de 14 nuits en septembre 2020
Réponse de Hotel Management le 13 oct. 2020
Dear pironet,
Thank you for taking the time to share your feedback. We really do respect all your personal expectations while traveling and we treasure your loyalty.
While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Best regards
8/10 Bien
pironet, Franconville 95130
25 mars 2020
Les points forts : Propreté et personnel et service
pironet
Séjour de 13 nuits en mars 2020
Réponse de Hisham Demery General Manager de Movenpick Resor le 5 juil. 2020
Chere Madame Pironet,
Tout d'abord permettez- nous de vous remercier pour votre fidélité pour notre hotel .
Merci beaucoup pour votre commentaire qui nous aidera à améliorer notre service.
Croyez bien que vos remarques à propos des chambres très sombres , accès aux plages difficilesont prises très sérieusement et on espère que vous trouverez bequcoup d'amélioration si vous acceptez de nous donnez une nouvelle chance et de revenir parmi nous.
Sincèrement votre.
8/10 Bien
Philippe
25 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Conforme à notre attente
Philippe
Séjour de 8 nuits en décembre 2019
Réponse de Hotel Management le 29 déc. 2019
Cher Philippe,
Tout d'abord permettez- nous de vous remercier pour votre fidélité pour notre hotel .
Merci beaucoup pour votre commentaire qui nous aidera à améliorer notre service.
Merci beaucoup pour votre commentaire à propos du rapport qualité/prix.
Cela nous fait pleasure de savoir que vous appreciez l'ensemble des infrastuctures, un personnel souriant et accueillant.
Croyez bien que vos remarques à propos de la qualitè des petit déjeuner sont prises très sérieusement et nous espèrons que vous trouverez bequcoup d'amélioration pendant votre prochaine visite!
Au plaisir de vous accueillir à nouveau très bientôt.
6/10 Satisfaisant
Kelly
22 sept. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Kelly
Séjour de 4 nuits en septembre 2019
Réponse de Hotel Management le 23 sept. 2019
Dear Kelly,
First of all we would like to thank you for choosing to stay with us here in Movenpick resort. We appreciate you taking the time to write a review.
We are pleased to hear that you were satisfied with the hotel fantastic views , location, breakfast and your dinner in Rangoli.
We have discussed your constructive comments with HK and F&B Heads of departments . We appreciate your honest opinion .However, if you will give visit us some day again , we are sure you would find a lot of improvements .
Best Regards
8/10 Bien
Voyageur vérifié
28 avr. 2019
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en avril 2019
Réponse de Hotel Management le 28 avr. 2019
Dear guest!
It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.
Hope to welcome you back sometime in the near future.
Kind Regards,
8/10 Bien
YASMINA
24 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel
YASMINA
Séjour de 6 nuits en mars 2019
Réponse de Yahya Kotub, General Manager le 28 mars 2019
Chère Mme Yasmina,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous nous excusons pour la distuabance des vendeurs sur la plage. Nous adresserons vos commentaires au responsable du spa.
Veuillez contacter l'hôtel pour fournir plus de détails sur la montre volée si vous souhaitez que nous enquêtions sur l'incident.
Nous espérons vous accueillir à nouveau très bientôt. Veuillez nos salutations distinguées.
Cordialement,
10/10 Excellent
Marie, Vevey
12 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marie
Séjour de 9 nuits en novembre 2018
Réponse de Yahya Kotub, General Manager le 14 nov. 2018
Chère Madame Marie,
Merci beaucoup d'être un client fidèle de notre hôtel. Nous apprécions votre fidélité et nous sommes toujours heureux de vous accueillir. Nous apprécions les commentaires de nos clients spéciaux comme vous.
Nous avons hâte de vous revoir.
Cordialement,
10/10 Excellent
SUZANNE
15 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel Mevenpick à Sharm
SUZANNE
Séjour de 2 nuits en juin 2018
Réponse de Yahya Kotub, General Manager le 17 juin 2018
Dear Ms. Suzanne,
Thank you so much for being a loyal guest of Mövenpick Resort Sharm el Sheikh and for taking time to share your positive review. I was delighted to read your kind words about our employees. I am also glad that you enjoyed our beaches.
It is regretful to hear that the variety of food did not meet your expectations. We will try to enhance our buffet with new international items.
We will look forward to welcoming you again!
Kind regards,
8/10 Bien
christian
27 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
toujours sympa
christian
Séjour de 9 nuits en mai 2018
Réponse de Yahya Kotub, General Manager le 13 juin 2018
Dear Mr. Christian,
Thank you so much for choosing to spend your vacation at Mövenpick Resort Sharm el Sheikh and for taking time to share your positive review. We are glad that you enjoyed the relaxing ambiance of our resort and the service provided by our staff.
We will look forward to welcoming you again!
Kind regards,
8/10 Bien
Emad
17 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emad
Réponse de Hotel Management le 22 juil. 2016
Dear Emad,
We would like to Thank you for choosing to stay with us here Movenpick resort. We appreciate you taking the time to write a review.
We are looking forward to welcome you soon ,
Kind regards ,
8/10 Bien
nathalie, france
26 oct. 2014
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel magnifique
nathalie
6/10 Satisfaisant
Voyageur vérifié
11 avr. 2014
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
6/10 Satisfaisant
Voyageur vérifié
29 mars 2014
Voyageur vérifié
8/10 Bien
Gilbert, Suisse
13 déc. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gilbert
10/10 Excellent
André Monnier, Suisse
17 oct. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement exceptionnel
André Monnier
10/10 Excellent
Yana plongeuse, Paris, France
6 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charme et raffinement
Yana plongeuse
10/10 Excellent
Alphamu37, Hauterive (Suisse)
31 mai 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement exceptionnel, je le connaissais déjà
Alphamu37
10/10 Excellent
Voyageur vérifié
20 févr. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
15 août 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
shahin
Voyage en groupe
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shahin
Séjour de 6 nuits en mai 2024
Réponse de Hotel Management le 19 mai 2024
Dear Shahin, Thank you for sharing your kind feedback about your recent stay at Mövenpick Sharm El Sheikh. We are delighted to hear that our staff, especially Ms. Nada, Mr. Ahmad, Mr. Marvan, and Mr. Mohamad, contributed positively to your experience. Your compliments on our friendly service and organic food are truly appreciated. We acknowledge your comments on the aging building and facilities, and we assure you that we have a renovation program in progress to address these issues. We look forward to welcoming you back and providing you with an even better experience. Kind Regards
10/10 Excellent
Karim
Voyage en groupe
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karim
Séjour de 6 nuits en mai 2024
Réponse de Hotel Management le 19 mai 2024
Dear Karim, Thank you for sharing your wonderful experience at Mövenpick Resort Sharm El Sheikh! We are delighted to hear that our staff, especially Mr. Basyoni, Mohameds, Nada, chefs, Ahmed, Marwan, Tito, and Rita, contributed to making your stay unforgettable. Providing excellent service and creating memorable experiences for our guests are our top priorities. We appreciate your recommendation and look forward to welcoming you back to Sharm El Sheikh for another exceptional holiday experience. Kind Regards,
10/10 Excellent
jamal, kings park
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jamal
Séjour de 6 nuits en avril 2024
Réponse de Hotel Management le 25 avr. 2024
Dear Jamal, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime in the near future.Kind Regards
10/10 Excellent
james
19 févr. 2024
james
Séjour de 4 nuits en février 2024
Réponse de Hotel Management le 20 févr. 2024
Dear James,Thank you for taking the time to share your positive experience at Mövenpick Sharm El Sheikh. We are delighted to hear that you and your daughter had an enjoyable week with us.It is wonderful to know that our staff provided exceptional service and made your daughter feel special. We will pass on your kind words to Yasmine and the restaurant team who went above and beyond to ensure your satisfaction.We are also pleased to hear that you found our facilities, including the pool and beach, clean and quiet.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable stay.Kind Regards,
10/10 Excellent
Ryan
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ryan
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 6 févr. 2024
Dear Ryan, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Looking forward to welcome you back in the nearest future.Kind Regards
10/10 Excellent
Monika
1 févr. 2024
Monika
Séjour de 14 nuits en janvier 2024
Réponse de Hotel Management le 2 févr. 2024
Dear Monika, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Looking forward to welcome you back in the nearest future.Best Regards,
10/10 Excellent
Monika
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk ferie på Movenpick Sharm el sheikh
Monika
Séjour de 14 nuits en janvier 2024
Réponse de Hotel Management le 9 mai 2024
Dear Monika,We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing so many positive comments and gratitude.Glad to hear you had a fantastic time with us: fantastic location, lovely very large outdoor area, with several private beaches all to yourself; best coral reef with lots of lovely fish and the food was varied and very good as well as the service absolutely fantastic.We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,
10/10 Excellent
Maryna
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel for a couple
Maryna
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 11 janv. 2024
Dear Maryna, We are thrilled to know that you had a great time in Movenpick Resort Sharm-el-Sheikh! Please, accept our endless gratitude for the time you spent to rate our hotel and provide your excellent comments! Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh! Sincerely,
6/10 Satisfaisant
Luai
23 nov. 2023
Les points forts : Propreté
Luai
Réponse de Hotel Management le 3 déc. 2023
Dear Luai, Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling.While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards
8/10 Bien
Rolf
Voyage en couple
20 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rolf
Séjour de 13 nuits en novembre 2023
Réponse de Hotel Management le 3 déc. 2023
Dear Rolf, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review providing positive comments.Glad to hear you had a fantastic time with us : beautifully located resort. Nice staff and great buffet.We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,
10/10 Excellent
Leah
Voyage en couple
14 nov. 2023
Les points forts : Propreté et personnel et service
Leah
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management le 6 déc. 2023
Dear Leah, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Glad to read that you enjoyed hotel beautiful views! Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,
6/10 Satisfaisant
Hunaidah
Voyage en famille
13 nov. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hunaidah
Séjour de 4 nuits en novembre 2023
Réponse de Hotel Management le 14 nov. 2023
Dear Hunaidah, Thank you for taking the time to share your feedback. Glad to read that you appreciated hotel location and great staff. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards
10/10 Excellent
Erwin, walnut
Voyage en groupe, Voyage en couple
12 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erwin
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Management le 13 oct. 2023
Dear Erwin, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Your personal mention of our passionate staff and all team is such a compliment and we will be sure to pass along your appreciation. We hope you will join us for holiday again soon. Best regards
10/10 Excellent
Sabry, Foothill Ranch
12 oct. 2023
Les points forts : Propreté, personnel et service, équipements
Sabry
Séjour de 5 nuits en octobre 2023
Réponse de Hotel Management le 13 oct. 2023
Dear Sabry, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable and you appreciated location and services provided. Looking forward to welcome you back in the nearest future.Best Regards
10/10 Excellent
Ahmed
Voyage en famille
2 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ahmed
Séjour de 7 nuits en septembre 2023
Réponse de Hotel Management le 3 oct. 2023
Dear Ahmed, Thank you for choosing Movenpick resort for your stay. Please, accept our gratitude for your comments. Your opinion is very important for us.We are delighted to read that you were satisfied with everything!On behalf of the whole team, hasten to inform you: we are looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh. Best Regards
2/10 Horrible
Gerges, Lake worth
Voyage en famille, Voyage d’affaires
24 sept. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerges
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 25 sept. 2023
Dear Gerges, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards
4/10 Médiocre
Arvinder, Ealing
7 sept. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Arvinder
Séjour de 5 nuits en septembre 2023
Réponse de Hotel Management le 8 sept. 2023
Dear Arvinder, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards
10/10 Excellent
Gamal
Voyage en famille
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gamal
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management le 23 juil. 2023
Dear Gamal, Thank you for choosing to spend your holiday in Movenpick Resort Sharm-El-Sheikh. We appreciate you taking time to write a review, to share your experience about your stay. We are delighted to read that you were absolutely satisfied with your stay.Our entire team is looking forward to welcoming you again and from our side we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,
10/10 Excellent
yagmur
Voyage en groupe
15 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
yagmur
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management le 15 juil. 2023
Dear yagmur!We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Glad to hear you had an amazing time with us!We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,
4/10 Médiocre
Mohamed Said, philadelphia
26 juin 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Mohamed Said
Séjour de 6 nuits en juin 2023
Réponse de Hotel Management le 27 juin 2023
Dear Mohamed Said ,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards
8/10 Bien
Larissa
Voyage en couple
30 mai 2023
Les points forts : Propreté et personnel et service
Larissa
Séjour de 1 nuit en mai 2023
Réponse de Hotel Management le 31 mai 2023
Dear Larissa, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Thank you for recommending our resort. Looking forward to welcome you back in the nearest future.Best Regards,
4/10 Médiocre
MOHAMMAD
Voyage en groupe
27 mai 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
MOHAMMAD
Séjour de 2 nuits en mai 2023
Réponse de Hotel Management le 28 mai 2023
Dear Mohammad, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards
10/10 Excellent
Tomasu
20 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tomasu
Séjour de 1 nuit en mai 2023
Réponse de Hotel Management le 23 mai 2023
Dear Tomasu, Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,
10/10 Excellent
Maram
Voyage en famille
18 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maram
Séjour de 4 nuits en mai 2023
Réponse de Hotel Management le 23 mai 2023
Dear Maram, Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort.We are glad to know you had a wonderful holiday and enjoyed your stay thoroughly.Hope to welcome you back sometime in the near future.Kind Regards,
10/10 Excellent
Kilian Mathias
17 avr. 2023
Kilian Mathias
Séjour de 6 nuits en avril 2023
Réponse de Hotel Management le 22 avr. 2023
Dear Kilian MathiasIt is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime soon.Kind Regards,