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Avis sur Mövenpick Resort Sharm El Sheik Naama Bay

4 out of 5
Mövenpick Resort Sharm El Sheik Naama Bay
Naama Bay Sharm El Sheikh, Sharm El Sheikh, South Sinai Governorate

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 211 avis sur 464." "
Note des voyageurs de 8 (Bien), d’après 139 avis sur 464." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 464." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 464." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 464." "

8,2/10

Propreté

8,2/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Gilles

Séjour de 6 nuits en novembre 2023
Réponse de Hotel Management le 18 nov. 2023
Dear Gilles, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

8/10 Bien

Dario

Voyage en famille
Les points forts : Personnel et service et équipements
Globalement très bien. Mais, vieillissant et en travaux. La douche froide à l'arrivée mais on s'y habitue vite et tout est mis en œuvre pour faire oublier les désagrément. On final, un très bon séjour. Attention tout de même à l'âge des enfants. ebookers vend des enfants de 6 à 17 ans et à l'arrivée pour nos 2 enfants de 15 ans, surcharge de 330usd
Séjour de 7 nuits en octobre 2023
Réponse de Hotel Management le 27 oct. 2023
Dear Dario, We thank you for spending your holiday with Movenpick resort Sharm el Sheikh for sharing your experience and for your constructive recommendations. We are thrilled to know that you and your family had a nice time!All your comments have been passed already to the concerned department heads for consideration and efficient actions. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

8/10 Bien

thierry jean claude

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bel établissement avec des petites plages privées très sympas, dans un environnement naturel exceptionnel. Bonne qualité de restauration. Dommage que nous soyons dérangés, toutes les nuits jusqu’à 2h30, par des discothèques environnantes. Il est vraiment impossible de dormir avant 3h00.
Séjour de 7 nuits en février 2023
Réponse de Hotel Management le 8 mars 2023
Dear Thierry Jean Claude, We would like to thank you for spending your holiday with Movenpick resort, Sharm el Sheikh, for sharing your experience and for your recommendations. We are thrilled to know that you enjoyed nice little private beaches in an exceptional natural environment and good catering quality. As for night music , unfortunately it is out of our hands as all these parties are held at Naama bay hotels and resorts.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôt
Séjour de 7 nuits en avril 2021
Réponse de Hotel Management le 23 avr. 2021
Cher Monseur/ Madame Merci beaucoup pour vos excellents commentaires que l'on a partagé avec nos collègues. Nous sommes heureux que ce premier sejour ai été un grand plaisir pour vous et, nous espérons, le debut d'une grande série. En espérant vous revoir parmi nous même en cette année. Sincèrement votre

4/10 Médiocre

Cyrus

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really bad service it deserve 3 stars at best
Séjour de 1 nuit en avril 2021
Réponse de Hotel Management le 9 avr. 2021
Dear Cyros, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Regards

2/10 Horrible

Cyrus

Voyage en groupe
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sharm has bad hotels
This hotel is worth 3 stars not 5 . Really bad service and horrible food . Over priced activities
Séjour de 9 nuits en mars 2021
Réponse de Hotel Management le 9 avr. 2021
Dear Cyros, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review with constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

6/10 Satisfaisant

pironet

Les points forts : Propreté et personnel et service
Mon sejour de septembre octobre
Voilà 20 ans que je vais dans etablissement anterieument le Sofitel Plus les années passent plus l'hotel se dégrade...a part le personnel parfait qui d'ailleurs sauve quelques parts cet hôtel qui descend tant en quantité et qualite Cette fois je parlerai d'un problème de Moralite ..un nouveau sous directeur a des relations avec les dames seules ??? Mais helas ..rien de tres discret..encore ce matin dans la mer ..puis installé sur chaise pres de cette dame Pas conformiste je me dois de dire qu'un tel comportement va nuire à la repuutation hôtelière et le nom de Moevenpick va etre salit
Séjour de 14 nuits en septembre 2020
Réponse de Hotel Management le 13 oct. 2020
Dear pironet, Thank you for taking the time to share your feedback. We really do respect all your personal expectations while traveling and we treasure your loyalty. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards

8/10 Bien

pironet, Franconville 95130

Les points forts : Propreté et personnel et service
j'y vais depuis 20 ans , comme une seconde maison pour moi , néanmoins la vétusté de l'établissement est à déplorer , des chambres très sombres , accès aux plages difficile , j'ai moi la chance d'y retrouver des amis , mais je suis obligée d'aller en ville pour acheter des fruits et autres tant le buffet ne correspond pa à 5 étoiles !! sans penser que j'ai perdu 8 jours de mon séjour,les vols internationaux on cessé le 17 03 sauvée par mon vol régulier
Séjour de 13 nuits en mars 2020
Réponse de Hisham Demery General Manager de Movenpick Resor le 5 juil. 2020
Chere Madame Pironet, Tout d'abord permettez- nous de vous remercier pour votre fidélité pour notre hotel . Merci beaucoup pour votre commentaire qui nous aidera à améliorer notre service. Croyez bien que vos remarques à propos des chambres très sombres , accès aux plages difficilesont prises très sérieusement et on espère que vous trouverez bequcoup d'amélioration si vous acceptez de nous donnez une nouvelle chance et de revenir parmi nous. Sincèrement votre.

8/10 Bien

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Conforme à notre attente
Deuxième séjour successif au Movenpick de Sharm el Cheikh au mois de décembre . Ce séjour, à nouveau, répond pleinement à notre attente.( c'est notre sixième séjour hivernal dans cette station balnéaire). Le rapport qualité/prix est le meilleur que nous connaissions. L'ensemble des infrastuctures est très satisfaisant avec un personnel souriant et accueillant. En revanche, une petite amélioration relative au petit déjeuner serait le bienvenu ( en particulier jus orange et café).
Séjour de 8 nuits en décembre 2019
Réponse de Hotel Management le 29 déc. 2019
Cher Philippe, Tout d'abord permettez- nous de vous remercier pour votre fidélité pour notre hotel . Merci beaucoup pour votre commentaire qui nous aidera à améliorer notre service. Merci beaucoup pour votre commentaire à propos du rapport qualité/prix. Cela nous fait pleasure de savoir que vous appreciez l'ensemble des infrastuctures, un personnel souriant et accueillant. Croyez bien que vos remarques à propos de la qualitè des petit déjeuner sont prises très sérieusement et nous espèrons que vous trouverez bequcoup d'amélioration pendant votre prochaine visite! Au plaisir de vous accueillir à nouveau très bientôt.

6/10 Satisfaisant

Kelly

Les points forts : Propreté, personnel et service, confort de la chambre
The general area of the hotel is nice, with beaches and the pool. The rooms are pretty outdated and could really use some freshing up. Breakfast was ok with your typical western/europeen/egyptian options. We had two meals at the hotel: one at the Indian restaurant which was actually amazing (service, food, view) and one at the oriental restaurant which was quite average (it’s actually #1 on trip advisor right now in the area and I can’t understand why). We weren’t there during the day since we were diving so I don’t know the feeling during daytime, but during the night it was pretty calm (except during the night performance of the staff). Keep in mind that this is a resort in a resort area (and with the kind of people to expect in resorts...). It was fine for us as we were mostly there to eat and sleep while diving during the day.
Séjour de 4 nuits en septembre 2019
Réponse de Hotel Management le 23 sept. 2019
Dear Kelly, First of all we would like to thank you for choosing to stay with us here in Movenpick resort. We appreciate you taking the time to write a review. We are pleased to hear that you were satisfied with the hotel fantastic views , location, breakfast and your dinner in Rangoli. We have discussed your constructive comments with HK and F&B Heads of departments . We appreciate your honest opinion .However, if you will give visit us some day again , we are sure you would find a lot of improvements . Best Regards

8/10 Bien

Voyageur vérifié

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Séjour de 9 nuits en avril 2019
Réponse de Hotel Management le 28 avr. 2019
Dear guest! It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. Hope to welcome you back sometime in the near future. Kind Regards,

8/10 Bien

YASMINA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel
Accueil agréable, chambre très confortable avec vue sur mer et piscine. Différentes activités aquatiques sont proposées au sein même de l’hôtel : snorkeling, plongée, la banane... vous serez amené à rencontrer majoritairement des russes, 2eme langue du pays je pense. Vous serez souvent dérangé tout au long de la journée par des employés de l hôtel pour vous proposer leurs services : spa, hamam, massage, excursions... bien ranger vos affaires de valeur dans le coffre, j ai oublié d’y mettre ma montre de marque, résultat, elle s est envolé.
Séjour de 6 nuits en mars 2019
Réponse de Yahya Kotub, General Manager le 28 mars 2019
Chère Mme Yasmina, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous nous excusons pour la distuabance des vendeurs sur la plage. Nous adresserons vos commentaires au responsable du spa. Veuillez contacter l'hôtel pour fournir plus de détails sur la montre volée si vous souhaitez que nous enquêtions sur l'incident. Nous espérons vous accueillir à nouveau très bientôt. Veuillez nos salutations distinguées. Cordialement,

10/10 Excellent

Marie, Vevey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
C'est chaque fois un plaisir de séjourner dans cet hôtel! C'est vraiment magnifique comme situation!
Séjour de 9 nuits en novembre 2018
Réponse de Yahya Kotub, General Manager le 14 nov. 2018
Chère Madame Marie, Merci beaucoup d'être un client fidèle de notre hôtel. Nous apprécions votre fidélité et nous sommes toujours heureux de vous accueillir. Nous apprécions les commentaires de nos clients spéciaux comme vous. Nous avons hâte de vous revoir. Cordialement,

10/10 Excellent

SUZANNE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel Mevenpick à Sharm
je me rends dans cet hôtel depuis 18 ans ..inutile de dire que je m'y plait beaucoup , que le personnel est formidable , les plages extras, en ce qui concerne l'alimentation je n'ai pas grand chose à dire , je mange très peu ,souvent à l'extérieur y ayant des amis.
Séjour de 2 nuits en juin 2018
Réponse de Yahya Kotub, General Manager le 17 juin 2018
Dear Ms. Suzanne, Thank you so much for being a loyal guest of Mövenpick Resort Sharm el Sheikh and for taking time to share your positive review. I was delighted to read your kind words about our employees. I am also glad that you enjoyed our beaches. It is regretful to hear that the variety of food did not meet your expectations. We will try to enhance our buffet with new international items. We will look forward to welcoming you again! Kind regards,

8/10 Bien

christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
toujours sympa
calme et reposant un personnel présent mais pas collant
Séjour de 9 nuits en mai 2018
Réponse de Yahya Kotub, General Manager le 13 juin 2018
Dear Mr. Christian, Thank you so much for choosing to spend your vacation at Mövenpick Resort Sharm el Sheikh and for taking time to share your positive review. We are glad that you enjoyed the relaxing ambiance of our resort and the service provided by our staff. We will look forward to welcoming you again! Kind regards,

8/10 Bien

Emad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Hotel Management le 22 juil. 2016
Dear Emad, We would like to Thank you for choosing to stay with us here Movenpick resort. We appreciate you taking the time to write a review. We are looking forward to welcome you soon , Kind regards ,

8/10 Bien

nathalie, france

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel magnifique
Matériel pour le sport en très mauvais état. Ski et planche à voile déplorables. salle pour le spectacle démodée et triste. Restaurant oriental épouvantable

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

8/10 Bien

Gilbert, Suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement idéal à 15 minutes de marche du centre par un petit chemin longeant la mer , le calme règne dans cet hôtel.

10/10 Excellent

André Monnier, Suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement exceptionnel
Nous avons séjourné 7 fois dans cet hôtel. La qualité générale n'a pas changé. Au vu du tôt d'occupation très bas de l'hôtel en ce moment, nous remercions la direction et le personnelle de maintenir cette qualité. Pouvons-nous encourager les occidentaux à venir en Egypte sans peur, et profiter de la chaleur et du soleil ?

10/10 Excellent

Yana plongeuse, Paris, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charme et raffinement
Seul hotel vraiment de classe à Sharm El Sheikh, qui ne se croit pas obligé de vous assourdir de musique vulgaire jour et nuit, piscine, plage, resto, etc. Belles plages, bel emplacement, belle vue, bel endroit. Sans cet hotel, je ne sais vraiment pas où je pourrais aller.

10/10 Excellent

Alphamu37, Hauterive (Suisse)

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement exceptionnel, je le connaissais déjà
En général, très bien.Une réserve, la nouriture porrait être plus soignée pour cette qualité d'hôtel. Envitonnement magnifique, geutillesse du personnel.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service impeccable, Plages très belles

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

shahin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at Movenpick went out of their way to look after us. They were very friendly and polite. The food was nice and organic. Ms Nada always offered a warm welcome at the restaurant entrance. Mr Ahmad and Mr Marvan made special drinks for us at the lobby bar. Many Mr Mohamads also did their best. The hotel building has aged a bit and some facilities need to be fixed but there seems to be a renovation program in place. Will definetly visit again !
Séjour de 6 nuits en mai 2024
Réponse de Hotel Management le 19 mai 2024
Dear Shahin, Thank you for sharing your kind feedback about your recent stay at Mövenpick Sharm El Sheikh. We are delighted to hear that our staff, especially Ms. Nada, Mr. Ahmad, Mr. Marvan, and Mr. Mohamad, contributed positively to your experience. Your compliments on our friendly service and organic food are truly appreciated. We acknowledge your comments on the aging building and facilities, and we assure you that we have a renovation program in progress to address these issues. We look forward to welcoming you back and providing you with an even better experience. Kind Regards

10/10 Excellent

Karim

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Movenpick hotel at Sharm El Sheikh was nothing short of excellent. The staff were friendly and extremely helpful. With special thanks to Mr Basyoni, the Food & Beverage manager, many thanks to the Mohameds (more than one), Nada and the chefs at the dining area as well as the bar staff Ahmed and Marwan, also Tito and Rita of the animation team. They all made our stay unforgettable. I can wholeheartedly recommend the hotel and Sharm El Sheikh in general for anyone who wants a truly memorable holiday experience.
Séjour de 6 nuits en mai 2024
Réponse de Hotel Management le 19 mai 2024
Dear Karim, Thank you for sharing your wonderful experience at Mövenpick Resort Sharm El Sheikh! We are delighted to hear that our staff, especially Mr. Basyoni, Mohameds, Nada, chefs, Ahmed, Marwan, Tito, and Rita, contributed to making your stay unforgettable. Providing excellent service and creating memorable experiences for our guests are our top priorities. We appreciate your recommendation and look forward to welcoming you back to Sharm El Sheikh for another exceptional holiday experience. Kind Regards,

10/10 Excellent

jamal, kings park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Hotel Management le 25 avr. 2024
Dear Jamal, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime in the near future.Kind Regards

10/10 Excellent

james

Had a really enjoyable week at Mövenpick. Can’t really fault them for much. Staff were amazing and really doted on my daughter which made for a great couple days. Facilities ( pool, beach etc were clean and quiet) In particular, a big shout out to Yasmine and the team in the restaurant who were always there to chat to, explain the various options on the menu, as well as entertain my daughter with chats. Would definitely return.
Séjour de 4 nuits en février 2024
Réponse de Hotel Management le 20 févr. 2024
Dear James,Thank you for taking the time to share your positive experience at Mövenpick Sharm El Sheikh. We are delighted to hear that you and your daughter had an enjoyable week with us.It is wonderful to know that our staff provided exceptional service and made your daughter feel special. We will pass on your kind words to Yasmine and the restaurant team who went above and beyond to ensure your satisfaction.We are also pleased to hear that you found our facilities, including the pool and beach, clean and quiet.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable stay.Kind Regards,

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 6 févr. 2024
Dear Ryan, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Looking forward to welcome you back in the nearest future.Kind Regards

10/10 Excellent

Monika

Séjour de 14 nuits en janvier 2024
Réponse de Hotel Management le 2 févr. 2024
Dear Monika, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Looking forward to welcome you back in the nearest future.Best Regards,

10/10 Excellent

Monika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk ferie på Movenpick Sharm el sheikh
Har vært 3 ganger på dette hotell . Fantastisk beliggenhet . Nydelig veldig stort uteområdet , med flere egne strender helt for seg selv . Beste corallrevet med masse nydelig fisker . Maten var varierende og veldig god . Servicen helt fantastisk. Hotellet er under renovering for øyeblikket , men vi merket ingen støy grunnet dette . Det sies at de skal være ferdig renovert ti Okt 24 . Vi reiser helt sikkert til samme hotell igjen neste gang 🤗
Séjour de 14 nuits en janvier 2024
Réponse de Hotel Management le 9 mai 2024
Dear Monika,We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing so many positive comments and gratitude.Glad to hear you had a fantastic time with us: fantastic location, lovely very large outdoor area, with several private beaches all to yourself; best coral reef with lots of lovely fish and the food was varied and very good as well as the service absolutely fantastic.We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 Excellent

Maryna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel for a couple
The hotel is perfect. We stayed for one day only. We liked that there were almost no animations and activities—some karaoke in the evening. We liked it. It was calm, not a lot of people. The food was delicious. The gym is good. I would come back.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 11 janv. 2024
Dear Maryna, We are thrilled to know that you had a great time in Movenpick Resort Sharm-el-Sheikh! Please, accept our endless gratitude for the time you spent to rate our hotel and provide your excellent comments! Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh! Sincerely,

6/10 Satisfaisant

Luai

Les points forts : Propreté
Réponse de Hotel Management le 3 déc. 2023
Dear Luai, Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling.While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards

8/10 Bien

Rolf

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Schönes Resort, super schön gelegen. Nettes Personal und tolles Buffet.
Séjour de 13 nuits en novembre 2023
Réponse de Hotel Management le 3 déc. 2023
Dear Rolf, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review providing positive comments.Glad to hear you had a fantastic time with us : beautifully located resort. Nice staff and great buffet.We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 Excellent

Leah

Voyage en couple
Les points forts : Propreté et personnel et service
such a beautiful view.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management le 6 déc. 2023
Dear Leah, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Glad to read that you enjoyed hotel beautiful views! Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

6/10 Satisfaisant

Hunaidah

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great location and great staff. Ants in the room and had brown water in the bathroom one day. Both these issues were not corrected.
Séjour de 4 nuits en novembre 2023
Réponse de Hotel Management le 14 nov. 2023
Dear Hunaidah, Thank you for taking the time to share your feedback. Glad to read that you appreciated hotel location and great staff. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

10/10 Excellent

Erwin, walnut

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Executive at tall Executive chef for tall had a wonderful staff and the accommodations and food safety were delightful
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Management le 13 oct. 2023
Dear Erwin, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Your personal mention of our passionate staff and all team is such a compliment and we will be sure to pass along your appreciation. We hope you will join us for holiday again soon. Best regards

10/10 Excellent

Sabry, Foothill Ranch

Les points forts : Propreté, personnel et service, équipements
Location and services are very nice
Séjour de 5 nuits en octobre 2023
Réponse de Hotel Management le 13 oct. 2023
Dear Sabry, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable and you appreciated location and services provided. Looking forward to welcome you back in the nearest future.Best Regards

10/10 Excellent

Ahmed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and the service was excellent. We had a great time.
Séjour de 7 nuits en septembre 2023
Réponse de Hotel Management le 3 oct. 2023
Dear Ahmed, Thank you for choosing Movenpick resort for your stay. Please, accept our gratitude for your comments. Your opinion is very important for us.We are delighted to read that you were satisfied with everything!On behalf of the whole team, hasten to inform you: we are looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh. Best Regards

2/10 Horrible

Gerges, Lake worth

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The worse hotel I ever see in my life
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 25 sept. 2023
Dear Gerges, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

4/10 Médiocre

Arvinder, Ealing

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
major refurbish, over half the hotel out of omission, noise was noticeable during day, obvious impact on number of people staying here
Séjour de 5 nuits en septembre 2023
Réponse de Hotel Management le 8 sept. 2023
Dear Arvinder, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

10/10 Excellent

Gamal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management le 23 juil. 2023
Dear Gamal, Thank you for choosing to spend your holiday in Movenpick Resort Sharm-El-Sheikh. We appreciate you taking time to write a review, to share your experience about your stay. We are delighted to read that you were absolutely satisfied with your stay.Our entire team is looking forward to welcoming you again and from our side we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 Excellent

yagmur

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Generally Our trip was amazing. We loved the room that we stayed. Staff was friendly and helpful. For dining options was good enough. Pool was clean and bigger than I thought. They have very good private beaches. Also the staff who is offering parasailing, safari, boat tour was pretty good. Breakfast was enough for me but this is depend what you expect. I’m happy that I choose them. Thank to them.
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management le 15 juil. 2023
Dear yagmur!We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Glad to hear you had an amazing time with us!We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

4/10 Médiocre

Mohamed Said, philadelphia

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not happy with hotel very bad dining experience
Séjour de 6 nuits en juin 2023
Réponse de Hotel Management le 27 juin 2023
Dear Mohamed Said ,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards

8/10 Bien

Larissa

Voyage en couple
Les points forts : Propreté et personnel et service
If you go there I am sure you will have a nice stay. I did feel some what isolated, but I think this is Sharm. Everything is quite far. Staff is really nice. Always checking on us. Room service is pretty good.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Management le 31 mai 2023
Dear Larissa, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Thank you for recommending our resort. Looking forward to welcome you back in the nearest future.Best Regards,

4/10 Médiocre

MOHAMMAD

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
nothin
Séjour de 2 nuits en mai 2023
Réponse de Hotel Management le 28 mai 2023
Dear Mohammad, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards

10/10 Excellent

Tomasu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Hotel Management le 23 mai 2023
Dear Tomasu, Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 Excellent

Maram

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic staff - made for a great trip! Super helpful and felt like friends by the end of our stay. Property is very pleasant as well. Will go back for the vibes
Séjour de 4 nuits en mai 2023
Réponse de Hotel Management le 23 mai 2023
Dear Maram, Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort.We are glad to know you had a wonderful holiday and enjoyed your stay thoroughly.Hope to welcome you back sometime in the near future.Kind Regards,

10/10 Excellent

Kilian Mathias

Séjour de 6 nuits en avril 2023
Réponse de Hotel Management le 22 avr. 2023
Dear Kilian MathiasIt is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime soon.Kind Regards,