Avis sur Ramada Encore by Wyndham Seminyak Bali
Ramada Encore by Wyndham Seminyak Bali
Jl. Dewi Saraswati lll, Seminyak, Bali
Avis
8,2
Très bien
8,4/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
16 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
8/10 Bien
Audrey
Voyage en groupe
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Audrey
Séjour de 1 nuit en mai 2023
Réponse de Ramada Encore Seminyak Bali Management le 9 mai 2023
Dear Mr/s.Audrey LacourWarm Greetings from Ramada Encore Seminyak Bali.Thank you for taking the time to share your valuable feedback. We're delighted to learn that our room and services did meet your expectations and become one of your travel highlights.we look forward to welcome you back here at Ramada Encore Seminyak BaliRegards,Ramada Encore Seminyak Bali Management
6/10 Satisfaisant
michael
Voyage d’affaires
15 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
michael
Séjour de 1 nuit en décembre 2019
Réponse de Ramada Encore Seminyak Bali le 16 déc. 2019
Dear Michael,
Thank you for giving us a rating to other travelers. I’m sure our entire hotel staff enjoyed to serve you during your period of stay. We are happy to welcoming you back with some improvement.
Warm regards,
Ramada Encore Seminyak Bali Management
8/10 Bien
Voyageur vérifié
29 août 2019
Les points forts : Personnel et service et équipements
Voyageur vérifié
Séjour de 13 nuits en août 2019
Réponse de Ramada Encore Seminyak Bali le 30 août 2019
Dear Valued Guest,
Thank you for staying with us and for your valuable feedback, it is great to know that you had an exceptional experience with us.
We noted your feedback regarding the bathroom. We are sorry that you felt your accommodation was not up to your expectations. We believe it is an area where we could improve.
We hope you will plan to make a returning visit as we very much look forward to having the opportunity of welcoming you back.
Warm regards,
Ramada Encore Seminyak Bali Management
10/10 Excellent
Ibtissem
21 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ibtissem
Séjour de 1 nuit en septembre 2018
8/10 Bien
isabelle, Paris
14 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel
isabelle
Séjour de 1 nuit en mars 2018
Réponse de Warm regards, I Gusti Rai Tantra General Manager le 15 mars 2018
Dear Isabelle,
Thank you for your trust to choose us as your accommodation during your holiday. I appreciate for your concern regarding our location.
I am noticed on your feedback regarding the location. As the hotel located in Seminyak area, we have daily shuttle service for our guest to reach Seminyak and Kuta area. We are still running with this program to give our best service to our valuable guest.
I will share your feedback to all my team and let them know that they hard work is getting a good notice.
We are delighted to welcome you back to Ramada Encore Bali Seminyak.
10/10 Excellent
mimi, bali
5 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très accueillant super beau et propre
mimi
Séjour de 6 nuits en octobre 2017
4/10 Médiocre
Mustapha
14 oct. 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pas satisfait
Mustapha
Séjour de 3 nuits en octobre 2017
8/10 Bien
agnes99999, France
30 sept. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Très beau hotel mais très mal insonorisé
agnes99999
Séjour de 14 nuits en septembre 2017
8/10 Bien
karene, Québec, Canada
19 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle hôtel avec une piscine remarquable
karene
Réponse de Khrisna aditya (E-commerce) le 24 sept. 2016
Cher Karene,
salutations les plus chaleureuses de ramada encore bali seminyak ..
Merci pour votre avis. nous avons apprécié que vous aimez notre service de navette gratuit, chambre et petit déjeuner.
Nous sommes impatients de vous accueillir bientôt de retour.
bonne journée
Meilleures salutations
8/10 Bien
Traian, Strasbourg
28 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour!
Traian
Réponse de General Manager le 16 sept. 2016
Cher Traian,
Chaleureuses salutations de ramada encore bali seminyak ...
Nous vous remercions de votre grande rétroaction pendant votre séjour avec nous. Nous avons vraiment apprécié que vous aimez notre petit déjeuner et un service de navette gratuit.
Nous sommes impatients de vous accueillir bientôt de retour.
Bonne journée.
Meilleures salutations,
Ramada encore bali seminyak
8/10 Bien
ali, mellet
29 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel
ali
10/10 Excellent
Puran
Voyage en couple
29 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Puran
Séjour de 3 nuits en mai 2024
8/10 Bien
Alan Alan Anthony
29 mai 2024
Alan Alan Anthony
Séjour de 7 nuits en mai 2024
10/10 Excellent
Jayvin
Voyage en groupe
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jayvin
Séjour de 4 nuits en mai 2024
10/10 Excellent
Luene
Voyage en famille avec de jeunes enfants
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luene
Séjour de 9 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,
10/10 Excellent
Surya
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Surya
Séjour de 3 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Surya, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,
10/10 Excellent
James
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 9 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 24 mai 2024
Dear Mr & Mrs. Henderson,Thank you so much for your wonderful feedback. We're thrilled to hear that you had an amazing holiday in Bali. It's fantastic to know that our staff, including Bu Juve, Marthin, Wulan, Mickey, and the rest of the team, made your stay memorable with their helpful and friendly service. We're also glad you found the meals classy and delicious. It means a lot to us that you would definitely come back and stay with us again. We look forward to welcoming you back for another fantastic stay!Warm regards,
8/10 Bien
Praveen
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Praveen
Séjour de 3 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Praveen, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,
8/10 Bien
Kylie
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kylie
Séjour de 5 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Kylie, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,
10/10 Excellent
Luene
Voyage en famille avec de jeunes enfants
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luene
Séjour de 4 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,
8/10 Bien
Mervyn
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mervyn
Séjour de 8 nuits en avril 2024
Réponse de Franciska Pricilia Guest Experience le 20 avr. 2024
Dear Mr/s. Mervyn,It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,
10/10 Excellent
Solange
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Solange
Séjour de 7 nuits en mars 2024
Réponse de Franciska Pricilia Guest Experience le 5 avr. 2024
Dear Mr/s. Solange,Thank you immensely for your glowing review! We're thrilled to hear that your stay with us has been such a delightful experience. It's fantastic to know that Yuli, Rani, Diah, Eric, and Virgo were able to make your stay even more enjoyable. We look forward to welcoming you back for another exceptional stay whenever your travels bring you our way.Warm regards,
10/10 Excellent
Julie-Ann
Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie-Ann
Réponse de Franciska Pricilia Guest Experience Executive le 24 mars 2024
Dear Mrs. Julie-Ann,Thank you for taking the time to share such a detailed review of your experience. We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that our staff, especially Amanda and Budi, left a positive impression on you with their friendly service. We appreciate your recommendation and look forward to welcoming you back to our property in the future. Warm regards,
10/10 Excellent
Roshang
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roshang
Réponse de Franciska Pricilia Guest Experience Executive le 24 mars 2024
Dear Mr/s. Roshang,Thank you very much for your kind words! We're thrilled to hear that Ratika provided you with exceptional service during your stay. Thank you once again for choosing us, and we look forward to welcoming you back in the future! Warm regards,
10/10 Excellent
Christella
17 févr. 2024
Christella
Séjour de 3 nuits en février 2024
Réponse de Franciska Pricilia Guest Experience Exc le 24 mars 2024
Dear Ms. Christella,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,
8/10 Bien
Pia
Voyage en couple
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Pia
Séjour de 12 nuits en janvier 2024
Réponse de Franciska Pricilia Guest Experience Executive le 11 févr. 2024
Dear Ms. Pia,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,
10/10 Excellent
Jocelyne
Voyage en famille, Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jocelyne
Séjour de 7 nuits en janvier 2024
Réponse de Franciska Pricilia Guest Experience Exc le 30 janv. 2024
Dear Ms. Jocelyne,We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words and look forward to the opportunity to welcome you back for another enjoyable stay. Thank you for choosing us.Warm regards,
4/10 Médiocre
Vanessa
Voyage en groupe
25 janv. 2024
Les points faibles : Propreté et équipements
Vanessa
Séjour de 2 nuits en janvier 2024
Réponse de K. Yudi Pastrawan General Manager le 30 janv. 2024
Dear Ms. Vanessa,We're truly sorry to hear about your dissatisfaction with both the location and cleanliness of your room during your stay. Your feedback about the cleanliness of your room is deeply concerning, and we assure you that we take such matters seriously. We will be investigating this issue thoroughly with our housekeeping team to ensure that proper protocols are followed to uphold cleanliness standards. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,
8/10 Bien
Dimitri
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dimitri
Séjour de 12 nuits en décembre 2023
Réponse de Franciska Pricilia Guest Experience Executive le 16 janv. 2024
Dear Mr. Dimitri,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. We understand that our location may be a bit far out for some guests. We hope to have the pleasure of welcoming you back in the future.Warm regards,
10/10 Excellent
haerim
Voyage en groupe, Voyage en couple
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
haerim
Séjour de 4 nuits en décembre 2023
Réponse de Franciska Pricilia Guest Experience Executive le 9 janv. 2024
Dear Ms. Selina Lee,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to the opportunity of welcoming you back to our hotel in the future. Warm regards,
10/10 Excellent
Pierre
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre
Séjour de 5 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr. Pierre,Thank you for your kind words! We're thrilled to hear that everyone's attention during your stay was spectacular. We appreciate your feedback and look forward to the pleasure of welcoming you back in the future.Warm Regards,
10/10 Excellent
tanasagaren
23 déc. 2023
Les points forts : Propreté et personnel et service
tanasagaren
Séjour de 7 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr/s. Tanasagaren,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,
10/10 Excellent
Shane
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shane
Séjour de 3 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr/s. Shane,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,
10/10 Excellent
Matthew
15 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthew
Séjour de 5 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr. Matthew,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,
10/10 Excellent
Lauren
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would LOVE to stay again
Lauren
Séjour de 8 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Ms. Lauren,Thank you for your positive feedback! We're thrilled to hear that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,
10/10 Excellent
Adam
12 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Adam
Séjour de 6 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr. Adam,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,
10/10 Excellent
LINDA SALEH
Voyage en famille
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements
LINDA SALEH
Séjour de 3 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Ms. Linda Saleh,We apologize for the inconvenience you are facing with the blocked shower drain in the main bathroom. Your comfort is our top priority, and we take this matter seriously. We appreciate your feedback and hope to have the opportunity to make your stay more enjoyable.Warm Regards,
8/10 Bien
Jaintri
Voyage en couple
6 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaintri
Séjour de 3 nuits en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr/s. Jaintri,Thank you for your positive feedback! We're thrilled to hear that you had a good experience. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,
6/10 Satisfaisant
Bimal
6 déc. 2023
Les points forts : Personnel et service et équipements
Bimal
Séjour de 4 nuits en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr/s. Bimal,Thank you for sharing your feedback with us. We're delighted to hear that you experienced friendly staff and good service during your stay. However, we understand and appreciate your comments. Please to informed that we will refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We hope we can have another opportunity to welcome you back and provide you with the exceptional stay you deserve. Warm Regards,
8/10 Bien
Fatma Fernand
Voyage en famille
2 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Fatma Fernand
Séjour de 4 nuits en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Ms. Fatma Fernand,Thank you for your positive feedback! We're thrilled to know that you had a good experience. We appreciate your support and look forward to welcoming you again.Warm regards,
4/10 Médiocre
Luke
Voyage en famille
30 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Luke
Séjour de 1 nuit en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 14 janv. 2024
Dear Mr. Luke,We're delighted to hear that you enjoyed our great pool; however, we apologize for any inconvenience caused by the bad odor in your room. Please rest assured that we will investigate the issue promptly to identify and address the source of the odor. Thank you for bringing this to our attention, and we look forward to exceeding your expectations on your next visit.Warm regards,
10/10 Excellent
kyle
Voyage en couple
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kyle
Séjour de 8 nuits en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Ms. Kyle,Thank you for choosing us, and we're thrilled to hear about your great stay! We appreciate your positive feedback about our staff going above and beyond, the room exceeding expectations for the price, and the overall good vibe at our hotel. We look forward to welcoming you back for another excellent experience in the future.Warm regards,
10/10 Excellent
Carissa
Voyage en couple
12 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carissa
Séjour de 1 nuit en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Ms. Carissa,Thank you for choosing our hotel, and we truly appreciate your positive feedback! We're delighted to hear about your experience with our amazing staff, the chilled and relaxed vibe, and the lovely, uncrowded pool area. We're sorry to hear that you were unwell during your stay and couldn't enjoy the food and drink. We look forward to the opportunity of welcoming you back for a fully enjoyable experience in the future.Warm regards,
10/10 Excellent
Khaula
10 nov. 2023
Khaula
Séjour de 5 nuits en mai 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Mr/s. Khaula,We're delighted you rated us a perfect 10! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,
10/10 Excellent
Karen
Voyage en couple
4 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 10 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Ms. Karen,Thank you for choosing our hotel, and we're thrilled to hear about your completely enjoyable getaway! We appreciate your positive feedback about the relaxed feel of our hotel, and we're delighted that you are considering staying with us again. We look forward to welcoming you back for another delightful experience in the future.Warm regards,
8/10 Bien
Louice
Voyage en groupe
3 nov. 2023
Les points forts : Personnel et service et confort de la chambre
Trevligt
Louice
Séjour de 2 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Mr/s. Louice,Thank you for choosing us, and we appreciate your feedback. We're glad to hear that you found our staff very nice and enjoyed the food at reasonable prices. Please to inform you that we will do refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We appreciate your understanding, and we look forward to the opportunity of hosting you again with an improved experience.Warm regards,
10/10 Excellent
Samuel
31 oct. 2023
Samuel
Séjour de 8 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Mr. Samuel,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,
10/10 Excellent
Luene
Voyage en couple
28 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luene
Réponse de K. Yudi Pastrawan General Manager Ramada Encore Se le 1 nov. 2023
Dear Mr/s. Luene, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your wonderful and detailed review of your stay at the hotel! It's great to hear that you found the hotel to be in a peaceful location in Seminyak, providing a tranquil escape from the bustling main streets. We're delighted that you enjoyed the pool, spa, and the variety of options at the buffet breakfast. The fact that the staff were friendly, helpful, and always smiling is a testament to their dedication to providing excellent service. Your recommendation and plans to return next year are greatly appreciated, and we look forward to welcoming you back for another fantastic stay. Thank you for choosing our hotel!Warm Regards,
8/10 Bien
Jorge
Voyage en couple
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge
Séjour de 3 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager Ramada Encore Se le 1 nov. 2023
Dear Mr. Jorge, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for sharing your feedback about your stay at the hotel. We appreciate your comments, and they are valuable in helping us continually improve the guest experience. It's great to hear that you found the hotel to be comfortable and the rooms to be simple and basic. We're pleased that you enjoyed the varied and good breakfast buffet. Your observation about the restaurant staff is noted, and we will certainly consider providing additional training to ensure a higher level of customer service. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable. Thank you for choosing our hotel.Warm Regards,