Vue sur le lac

Avis sur Residence Inn by Marriott Seattle Downtown/Lake Union

3 out of 5

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 541 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 270 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 101 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 51 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 1004." "

8,8/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

jennifer

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice clean room and very comfortable
Séjour de 3 nuits en mai 2024

10/10 Excellent

Lynne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location - not far from most of the activities we want to go to.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Phillip, COEUR D ALENE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and convenient place to be when in Seattle.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the space the room offered. With 3 kids, it was perfect rather than being crammed in a small room. Having a kitchen was a perk too!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Changwook

Les points forts : Propreté
Kind and fast
Séjour de 1 nuit en mai 2024

10/10 Excellent

Olga

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en mai 2024

10/10 Excellent

Janine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Ellen, Ronkonkoma

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was helpful and friendly. Room itself had a weird drilling sounding noise the entire week and had a musty smell to it. But I know housekeeping was in, so maybe it needs carpet cleaning/refreshing. Not many food options walkable so a car is good
Séjour de 5 nuits en avril 2024

2/10 Horrible

STEVE

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This 2-bedroom, 2-bath unit was well designed. Beautiful lake view. Online check-in and front desk check-in were both excellent.
Séjour de 1 nuit en avril 2024
Réponse de MK le 2 mai 2024
Thank you for your feedback!

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrific views, convenient food options, spacious and clean room. Easy transportation and parking.
Séjour de 6 nuits en avril 2024
Réponse de MK le 2 mai 2024
Thank you for your feedback!

6/10 Satisfaisant

Jolene

Séjour de 2 nuits en mars 2024

10/10 Excellent

Taya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great view, pretty quiet
Séjour de 2 nuits en avril 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Alida, Newmarket

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Expensive parking
Séjour de 1 nuit en avril 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

4/10 Médiocre

Rosie

Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

YATIN, Surrey

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It’s a dated property! Need full upgrade or close it.
Séjour de 1 nuit en avril 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Nancy

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Great hotel ill be coming back to this hotel.
Séjour de 1 nuit en avril 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

8/10 Bien

Charla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

6/10 Satisfaisant

Tzu Pei

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Sherlyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a big beautiful hotel with a lot of stuff to do in the area and inside the hotel
Séjour de 1 nuit en avril 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Bonnie, San Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice view with a balcony, clean and nice decor. Hot shower and a big area for breakfast. Parking under neath. Pool is half size and gym is good size. I can see it is great for family.
Séjour de 1 nuit en avril 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

8/10 Bien

Rosemary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Welcoming staff. Great atrium and courtyard area. Parking is a bit tight, but transportation options are very good.
Séjour de 1 nuit en mars 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was great. people were nice. Room was big and comfy, I would have added a long mirror, the only mirror the room had was the bathroom mirror. I wish parking was cheaper.
Séjour de 2 nuits en mars 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Takashi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Relaxing
Séjour de 3 nuits en mars 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

6/10 Satisfaisant

Sukhvinder

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The rooms were large and comfortable. The bathroom was a tight squeeze. The cleanliness of the room was not great. Upon checking into the room, there were hair all around the outside of the tub and on the bathroom floor. This could be overlooked. We were not able to check in at the check in time as the room was not ready. Again - can be easily overlooked. But what I had a hard time with was having to use plastic utensils, bathroom brown paper towels and paper plates for breakfast. They kept running out of the clean plates and utensils. I honestly thought the name Marriott came with certain level of service. The price for the room was not cheap where I would have thought the level would be on the lesser level.
Séjour de 2 nuits en mars 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Mary Joyce

Séjour de 3 nuits en mars 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Christa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You really get the wow factor when you walk into the lobby. Super cool environment there. Very friendly and helpful staff!! Rooms were very clean. (I checked with a blue light!) King bed was super comfy!!! So much so I’d love to know where I can buy one for myself! Complimentary breakfast was really tasty with lots of options - coffee was really good too. The breakfast staff are great at their job hustling to make sure everyone has all the options from 7am to 9:30 for breakfast on the weekend. The hide-away bed in the room needs to be replaced as it wasn’t very comfortable. The pool and hot tub are really why we chose this INN as we were there for my nieces birthday and she loves to swim. Pool is small but we managed to get there when it wasn’t really busy. Hot tub is also small but it was warm and felt good after a long day of walking at Pike Place Market. The flooring in the pool area however was always completely wet which made it slippery. Some floor areas needed to be cleaned as you can tell the water sits there for long periods and makes it dirty. All in all though the pool area was good enough. Also, I did not know that there was a cool little games room beside the pool that has foosball, skeeball and an air hockey table. It also has a couple couches and a big TV. One thing that was kind of annoying was that there was only one elevator so we had to do a lot of walking to get to the elevator. I would suggest you ask for a room relatively close if you don’t like walking.
Séjour de 2 nuits en mars 2024
Réponse de MK le 1 avr. 2024
Thank you so much for your feedback!

10/10 Excellent

Mitra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s very good
Séjour de 2 nuits en mars 2024
Réponse de MK le 1 avr. 2024
Thank you so much for your feedback!

4/10 Médiocre

SHILLEN

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Stayed here for 4 nights/5 days and this is your typical Residence Inn style rooms/suites but in an Embassy Suites style building. Unfortunately I wasn't fortunate enough to get a room with a nice view of the city or of Lake Union, I got the storage building next door. The rooms are spacious but could benefit with being more modern. Location is ok, right off the freeway, lots of places to eat within walking distance. The shower drains incredibly slow but not enough to bother about. My main complaint is this location does full turn down housekeeping every other day and unfortunately I never received on the scheduled day I was suppose to get it. When I got back to the hotel if was late and crying desk assured me he would make sure housekeeping was aware to come to the room the next day for the turn down service and give new fresh towels. However that didn't happen again for the second night. Front desk didn't seem like it was a top priority to them when I advised of the issue. The breakfast staff was great. always keeping the food stations replenished and dining areas clean. The food selection was just alright, nothing spectacular and always the same everyday : 1. Scrambled Eggs 2. Breakfast Potato that had NO seasoning 3. Sausage Patties 4. White Steamed Rice 5. Make Your Own Waffle Station 6. Hard Boiled Eggs 7. Bagel/Toast/English Muffin Station 8. Yogurt 9. Oatmeal and Toppings Station 10. Juice/Coffee/Milk Station
Séjour de 4 nuits en mars 2024
Réponse de MK le 26 mars 2024
Thank you for your feedback, Shillen! We hope you will have an opportunity to book and experience one of our Lake View Suites on your next visit to Seattle!

6/10 Satisfaisant

Jennifer

Voyage en famille
Les points forts : Propreté
lobby was very nice, having to pay for parking doesnt seem right. location was good
Séjour de 1 nuit en mars 2024
Réponse de MK le 26 mars 2024
Thank you so much for your feedback!

10/10 Excellent

Ana

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My only complaint would be, the smell of weed once you open your balcony door due to guests smoking on their balcony. It clearly states "no smoking on balcony".
Séjour de 1 nuit en mars 2024
Réponse de MK le 26 mars 2024
Thank you so much for your feedback!

10/10 Excellent

Blanca

Séjour de 1 nuit en mars 2024
Réponse de MK le 23 avr. 2024
Thank you for your feedback!

10/10 Excellent

Kelsey

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bus stop is just right outside the hotel which made it very easy to use!
Séjour de 4 nuits en mars 2024
Réponse de MK le 26 mars 2024
Thank you so much for your feedback!

10/10 Excellent

Lindy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast buffet was a selection of American choices. The staff do a great job!!!
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn LK Union le 16 mars 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you enjoyed your stay. We thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

10/10 Excellent

Cindy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool hot tub and playroom were great as well as their breakfast
Séjour de 9 nuits en mars 2024
Réponse de Residence Inn LK Union le 16 mars 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Ronen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For that price, the room, the facility and the neighborhood are all great.
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn LK Union le 16 mars 2024
Thank you so much for taking the time to respond back to our survey. We hope to see you again soon.

8/10 Bien

nadia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Went with my 5 and 7 year old and husband. Room was cute. The room had a full kitchen which was great. Indoor pool and whirlpool nice, activities room was basic with an air hockey table, tv, jenga etc. Breakfast buffet was great. 4 make your own waffle stations, hot items like scrambled eggs, turkey sausages, potatoes, oatmeal, bread to be toasted and cold items like cereal, fruit, juice, coffee. Parking outside is free from 6pm or 8pm until 8am and is also VERY CHEAP and not a problem to find space. Save your money and don't bother paying for parking in the hotel, especially if you're Canadian (the exchange is nonsense). Fitness centre was there but didn't use it. Area is quiet and in a great location. I would totally stay here again
Séjour de 2 nuits en décembre 2023
Réponse de Residence Inn Lk Union le 16 mars 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you had a great time while staying at our hotel. Thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

8/10 Bien

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Residence Inn LK Union le 16 mars 2024
Thank you so much for taking the time to respond back to our survey. Thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

10/10 Excellent

Derek

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property, enjoyed musuem and restaurants right by the hotel
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn Lk Union le 16 mars 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you enjoyed your stay. Thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

10/10 Excellent

Ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything I love it.
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn LK Union le 16 mars 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you enjoyed your stay. Thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

10/10 Excellent

Stacey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check-in, great breakfast, crazy expensive parking
Séjour de 2 nuits en mars 2024
Réponse de MK le 5 mars 2024
Thank you so much for your feedback!

4/10 Médiocre

Riley

Séjour de 1 nuit en mars 2024
Réponse de MK le 26 mars 2024
Thank you so much for your feedback!

10/10 Excellent

Alex

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great accommodation - super easy with kids.
Séjour de 1 nuit en mars 2024
Réponse de MK le 5 mars 2024
Thank you so much for your feedback!

10/10 Excellent

Melinda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice weekend get away
Great hotel! Not happy that I had to pay $97.32 to park my car at the hotel during our stay. I will be mindful the next time I book that I read the small print. The hotel is clean, staff VERY friendly and helpful. The free breakfast had great tasting hot food and there was something for everyone. The fitness center was clean and had plenty of updated equipment to use. Our only complaint was that the Hot tub was not “hot”.
Séjour de 2 nuits en février 2024
Réponse de MK le 5 mars 2024
Thank you so much for your feedback!

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simply the best
We have stayed here numerous time and is our favorite hotel in Seattle. Amazing breakfast, close to the bus and the trolly, always clean, staff is accommodating and the beds are perfect
Séjour de 1 nuit en février 2024
Réponse de MK le 5 mars 2024
Thank you so much for your feedback!

10/10 Excellent

Joanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de MK le 5 mars 2024
Thank you so much for your feedback!

10/10 Excellent

Taressa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I had an amazing trip to Seattle most of all because I was able to stay in a clean quiet environment with my fur baby. No weight or breed restrictions and everyone was friendly and welcoming. It’s right downtown and in a nice area to take her for a walk. This is going to be my go to place from now on when I’m in Seattle
Séjour de 1 nuit en février 2024
Réponse de MK le 5 mars 2024
Thank you so much for your feedback!

4/10 Médiocre

Adam

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This property is overrated even as it’s currently rated here. Our room had a terrible smell, condition was poor, just felt dirty. Switched rooms which smelled better but still very run down. Got a parking pass for garage for $40 but there was zero parking. Said we could park in the drive up area but still had to pay. We could not wait to get up and leave the next day.
Séjour de 1 nuit en février 2024
Réponse de MK le 5 mars 2024
Thank you so much for your feedback!