Golf

Avis sur The Westin Savannah Harbor Golf Resort & Spa

4 out of 5

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 600 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 194 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 85 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 1002." "

8,8/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bon sejours, facturation journalière de 35$ pour utilisation de ressources fermées
Séjour de 3 nuits en mars 2023

6/10 Satisfaisant

Parent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La dernière nuit a été relativement cauchemardesque, en effet nous avons été réveillé à 5 heures du matin par une odeur pestinantielle dû à la remontée d'effluves provenant de la rivière. Après une heure de clim à fond, l'odeur est passée. Et pour reponse de la part de l'hôtel nos fils qui etait cote golf, pas de soucis. Moralité, payer plus cher pour avoir une très belle vue, n'est pas toujours la meilleur idée. Pour le reste, vraiment tres sympa, nous le conseillons Mais côté golf.
Séjour de 3 nuits en août 2022
Réponse de General Manager le 22 août 2022
Dear Parent, Thank you for choosing to stay with us and for your feedback. We are glad you and your family could take advantage of our exclusive two 18-hole championship golf courses. However, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience and disrupted your sleep. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for taking the time to tell us about your stay, and we hope to welcome you back soon!Be Well,Stuart RobinsonGeneral Manager

10/10 Excellent

Brad

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property and stay was good. Valet parked my car but when we picked it up it had drippings mid way the roof, down the back glass, and on the trunk.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Natalie

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They were so accommodating for our dog. The property was so clean and the grounds were so pretty. We really enjoyed walking around downtown because of the convenience of the ferry.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Natalie, Thank you for choosing The Westin Savannah Harbor Golf Resort & Spa and for your gracious review. I am thrilled you had a great time with us and that our impeccable, thoughtfully crafted property and pet-friendly features enhanced your stay. It was also a pleasure reading our location along the banks of the Savannah River, just a ninety-second ferry ride away from historical attractions and dynamic restaurants added to the enjoyment of your visit. I hope we will be the first resort you think of on future trips to the area.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Gwen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very relaxing and peaceful environment.
Séjour de 1 nuit en mai 2024

10/10 Excellent

BISOLA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort, clean environment, friendly staff and so much to do! We had a great time.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Bisola, We are pleased you had an enriching stay at The Westin Savannah Harbor Golf Resort & Spa, and I want to thank you for this inspiring review. As the south's only downtown resort, we offer travelers a tranquil haven with city access, and we appreciate your kind remarks about our immaculate and beautiful property. It was also a pleasure reading our intuitive associates and excellent amenities enhanced your visit. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future trip.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Andrea, PEMBROKE PINES

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, beautiful property, & the ferry is so convenient to get to where you need to be without using your car! Will be staying there again. And if you like to Golf they have a great course
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I did not like paying for parking when there is ample space. I'll never understand that. We were too close to the elevators, my fault. I usually specify where i want my room.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Sandra, Thank you for choosing The Westin Savannah Harbor Golf Resort & Spa and for your high rating. While I am glad you had an overall pleasant stay, I offer my apologies for the inconvenience caused due to the location of your guestroom. In the future, please know our front desk is always available to help make you as comfortable as possible. We also regret your dissatisfaction with our parking fee, and we appreciate your feedback. Thank you again for your business, and we hope to welcome you back on your next visit to the area.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Laquan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good experience.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 12 mai 2024
Dear Laquan, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your experience with other travelers. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

4/10 Médiocre

Michael

Voyage en famille, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Nice Hotel in a good location with an easy ferry ride to downtown , however there is obviously big staff issues at this location with extremely poor very slow service in the dinner restaurant and breakfast restaurant , Luke warm food that appeared to be overcooked and reheated so much so that we were forced to eat elsewhere . Management weren't really interested either which was a bigger problem !! we wouldn't return , there is plenty of other options
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Michael, Thank you for being our guest and for your detailed evaluation. I am sincerely sorry that my associates were not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and resolve everything to your total satisfaction; therefore, I regret that this was not your experience. I am also sorry for the disappointing dining experience you had; I will share your concerns with my culinary team, as it helps us in our ongoing efforts to enhance our guest experience. That said, we appreciate your comments about our well-kept property and optimal location. Thank you again for your patience, and I hope you will change your mind and give us the opportunity to make it up to you on a future visit.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is incredible!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Alexander, We are pleased you had an enriching stay at The Westin Savannah Harbor Golf Resort & Spa, and I want to thank you for this inspiring review. As the south's only downtown resort, we offer travelers a tranquil haven with city access, and we appreciate your kind remarks about our beautiful property. Thank you for choosing us, and I hope to have the opportunity to welcome you back on a future visit.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Susi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Todo muy bonito
Séjour de 2 nuits en avril 2024

10/10 Excellent

Shirley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Every thing
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Shirley, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your experience with other travelers. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Betty

Séjour de 1 nuit en avril 2024

10/10 Excellent

Dakota

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed this hotel! Everything was beautiful and clean. If we are in the area again in the future we will definitely be staying here again and especially great that it is dog friendly, wish we had more time here.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Dakota, Thank you for choosing The Westin Savannah Harbor Golf Resort & Spa and for sharing your experience. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. I am also thrilled to know our thoughtfully crafted, impeccable property and pet-friendly features enhanced your stay. It was our pleasure accommodating you, and we love knowing that we will be your resort of choice the next time you are in the area. Be Well,Stuart Robinson,General Manager

10/10 Excellent

Stacey

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice/ pool area hot tub restaurant.. everything was perfect. we enjoyed our stay
Séjour de 1 nuit en avril 2024

10/10 Excellent

Tarhran

Séjour de 2 nuits en avril 2024

10/10 Excellent

Suzanne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay here! Beautiful river views with heated pool. Friendly staff. Room was exceptionally clean. Highly recommended
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 mai 2024
Dear Suzanne, Thank you for your lovely review of The Westin Savannah Harbor Golf Resort & Spa and for recommending us to future guests. I am pleased to read you enjoyed our scenic river views and elevated pool, as well as your refreshing guestroom. Our associates are dedicated to making sure you have the most enriching stay possible, and I will certainly share your generous comments with them. We hope to welcome you back soon, and we wish you all the best with your travels. Be Well,Stuart Robinson,General Manager

8/10 Bien

James

Séjour de 1 nuit en avril 2024

10/10 Excellent

Josh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and well organized operation
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Josh, Thank you for evaluating your stay at The Westin Savannah Harbor Golf Resort & Spa. I am thrilled to know you enjoyed your time with us and that our impeccable and well-kept accommodations enhanced your visit. We appreciate your business and hope to welcome you back soon for another enjoyable experience.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Stalin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking expensive and it’s better and faster not using valet parking
Séjour de 1 nuit en mars 2024

10/10 Excellent

Yilian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great experience and stay.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Yilian, Thank you for choosing us and for taking the time to post a review. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager

10/10 Excellent

Dominick

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 22 avr. 2024
Dear Dominick, Thank you for choosing us and for taking the time to share your high rating. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager

10/10 Excellent

Louis, Pinehurst

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We expected great and we got great.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Lorenzo Allen

Séjour de 3 nuits en mars 2024

10/10 Excellent

Carrie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Westin in Savannah is always amazing. Comfortable clean and the views are amazing.
Séjour de 1 nuit en mars 2024
Réponse de GENERAL MANAGER le 31 mars 2024
Dear Carrie, We are pleased you had another enriching stay at The Westin Savannah Harbor Golf Resort & Spa. As the south's only downtown resort, we offer travelers a tranquil haven with city access, and we appreciate your kind remarks about our beautiful property and spectacular views. We enjoyed having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Be Well,Stuart Robinson,General Manager

2/10 Horrible

John Curtis

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 15 avr. 2024
Dear Mr. Curtis, Thank you for choosing our resort. We strive to provide a revitalizing, enhanced experience to every guest; therefore, I sincerely apologize for not meeting these expectations during your time with us. I hope you will consider giving us another chance to provide you with the enriching stay you should always expect from us. Thank you once more for your feedback, and I hope to see you again on your next visit to the Savannah area.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Gary, Canton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place and staff!!! Will be back soon!
Séjour de 1 nuit en mars 2024

10/10 Excellent

Marcia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Charles, Boca RATON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de GENERAL MANAGER le 11 mars 2024
Dear Charles, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Allison

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel! Service was amazing!
Séjour de 3 nuits en février 2024

10/10 Excellent

Jason

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very wonderful staff
Séjour de 2 nuits en février 2024
Réponse de General Manager le 2 mars 2024
Dear Jason, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Savannah Harbor Golf Resort & Spa and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Be Well,Stuart Robinson,General Manager

10/10 Excellent

angelique

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family Event
Everything was great.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 13 févr. 2024
Dear Angelique, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your experience with other travelers. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

8/10 Bien

Arthur

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Maria

Les points forts : Infrastructures et conditions de l’hébergement
Excellent!
Séjour de 2 nuits en février 2024

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access to convention facilities. River ferry service berry good
Séjour de 1 nuit en février 2024
Réponse de GENERAL MANAGER le 11 févr. 2024
Dear Paul, Thank you for choosing to stay at The Westin Savannah Harbor Golf Resort & Spa. Nestled along the banks of the Savannah River, we offer travelers an ideal escape in Georgia's oldest city, just a ninety-second ferry ride away from historical attractions, dynamic restaurants, and exciting nightlife. It is good to know how much our location added to the enjoyment of your conference visit. We hope we will be the first resort you think of on future trips to the area.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Patti

Séjour de 2 nuits en février 2024
Réponse de GENERAL MANAGER le 21 mars 2024
Dear Patti, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your perfect experience. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

4/10 Médiocre

William

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Totally Inconvenience. For A High Price Resort.
On 12th Floor, with Grandchildren, infant , No microwave in room, again on 12th floor, Only Microwave available on 1st Floor by Checking. What a Inconvenience. Never Again..
Séjour de 1 nuit en février 2024
Réponse de General Manager le 7 févr. 2024
Dear William, Thank you for reviewing our resort. We strive to provide a revitalizing, enhanced experience to every guest; therefore, I sincerely apologize for not meeting these expectations during your stay. I hope you will consider giving us another chance to provide you with the enriching visit you should always expect from us. Thank you once more for choosing us, and I hope to see you again on your next visit to the Savannah area.Be Well,Stuart Robinson,General Manager

8/10 Bien

Danyle, conley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There’s construction going on right now and that should be included on the website or somewhere before booking rooms.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 7 févr. 2024
Dear Danyle, I appreciate your candor. However, I do want to extend my apologies for not meeting all of your expectations and for any inconvenience caused while you were here. Your feedback is essential as we continually strive to improve our guest experience, and I will use it to make sure your next visit is exceptional in every way. Thank you for being our guest, and I hope to have the pleasure of doing so again soon.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Danielle

Séjour de 2 nuits en février 2024

10/10 Excellent

Anita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The shower had shampoo left on the walls. I had to clean it before we could take our showers. Other than that the room was very clean.
Séjour de 1 nuit en février 2024
Réponse de GENERAL MANAGER le 5 févr. 2024
Dear Anita, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We are pleased that you enjoyed your overall stay; however, please accept our apologies for the oversights in your guestroom. Maintaining invigorating and refreshing accommodations is a top priority for us; therefore, I am disappointed this was not your experience. I will escalate these issues to the appropriate individuals, and I appreciate your patience. I look forward to your next visit!Be Well,Stuart Robinson,General Manager

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Ngone Lon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Norma, Orange Park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 19 avr. 2024
Dear Norma, Thank you for the outstanding rating. I am thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Savannah Harbor Golf Resort & Spa. We look forward to your return and wish you all the best with your future travels.Be Well,Stuart Robinson,General Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de GENERAL MANAGER le 19 janv. 2024
Dear Guest, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

8/10 Bien

Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice stay. The shuttle service to the golf course was wonderful as was the ferry shuttle across the river to access downtown Savannah. I think having to pay for parking at the hotel as an already paying guest at the hotel is ridiculous.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
We stayed in river view queen room that had a balcony. Nice room but bathroom was very dark and lacked good lighting. Great pool with pool bar and jacuzzi. Overall a wonderful place to stay.
Réponse de General Manager le 11 janv. 2024
Dear Ronald, Thank you for evaluating your stay at The Westin Savannah Harbor Golf Resort & Spa. We are glad to know you enjoyed your time with us and that you especially loved our thoughtfully crafted guestrooms with beautiful views, and excellent amenities. We appreciate all of your feedback, the positive as well as the things that would have enhanced your experience. It was a pleasure accommodating you, and I hope you will make us your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager

8/10 Bien

Dana L

Séjour de 3 nuits en décembre 2023

6/10 Satisfaisant

Erika

Voyage en couple
Les points faibles : Propreté et équipements
This is the only hotel on the river's other side. You need to take a water taxi to get to the other side. It appears that the hotel is short staffed. Our room didn't get cleaned for 4 days although I called twice to get the room cleaned and we didn't have the do not disturb sign on our door. The food was okay. I also purchased a romantic event on the river and it was not worth the money.
Séjour de 5 nuits en décembre 2023
Réponse de General Manager le 9 janv. 2024
Dear Erika, Thank you for choosing our resort for your Savannah visit. Please accept my apologies for the service shortfalls you experienced and for not meeting all your expectations. Your valuable comments will be shared with my associates, and I hope you will stay with us again so we can provide the exceptional hospitality you deserve.Be Well,Stuart RobinsonGeneral Manager

10/10 Excellent

Dominic

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024