Avis sur Marriott Savannah Riverfront
Marriott Savannah Riverfront
100 General Mcintosh Blvd, Savannah, GA
Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
11 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Front Office Manager le 12 mars 2023
Dear Jean, Thank you for the terrific review of your recent stay at the Savannah Marriott Riverfront. We are pleased you found our location to be perfect for your plans. We love that our guests can explore with ease the beautiful squares, historic house museums, art galleries, and quaint antique shops located right outside our doors. It was a pleasure hosting you, and we look forward to welcoming you back to the area.John MaisanoFront Office Manager
10/10 Excellent
Kathleen
Voyage en groupe
29 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathleen
Séjour de 1 nuit en mars 2024
8/10 Bien
Kenneth
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kenneth
Séjour de 3 nuits en mai 2024
8/10 Bien
Nina
27 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nina
Séjour de 2 nuits en mai 2024
10/10 Excellent
Ryan
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ryan
Séjour de 1 nuit en mai 2024
Réponse de John M. le 28 mai 2024
Dear Ryan, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
4/10 Médiocre
Martin, Hollywood
Voyage en famille
26 mai 2024
Les points forts : Propreté et personnel et service
Martin
Séjour de 3 nuits en mai 2024
Réponse de sara le 27 mai 2024
Dear Martin, Thankyou for staying with us, we hope to see you soon
8/10 Bien
Denise
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise
Séjour de 2 nuits en mai 2024
Réponse de Sara le 27 mai 2024
Dear Guest,Thank you for staying with us, We hope to see you soon again
4/10 Médiocre
Danielle
Voyage en famille
26 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Danielle
Séjour de 2 nuits en mai 2024
Réponse de John M. le 28 mai 2024
Dear Danielle, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
8/10 Bien
Shetara
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shetara
Séjour de 1 nuit en mai 2024
Réponse de Front Office Manager le 28 mai 2024
Dear Shetara, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Savannah Marriott Riverfront. We look forward to welcoming you back on your next visit.John MaisanoFront Office Manager
10/10 Excellent
Anita
26 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Anita
Séjour de 1 nuit en mai 2024
Réponse de sara le 26 mai 2024
Dear Anita, Thankyou for staying with us, we hope to see you soon
10/10 Excellent
Courtney
Voyage en famille avec de jeunes enfants
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courtney
Réponse de John M. le 25 mai 2024
Dear Courtney, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
8/10 Bien
Christy
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christy
Séjour de 2 nuits en mai 2024
Réponse de sara le 26 mai 2024
Dear Christy Thankyou for staying with us, we hope to see you soon
10/10 Excellent
Lamaudice
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lamaudice
Séjour de 1 nuit en mai 2024
Réponse de Front Office Manager le 26 mai 2024
Dear Lamaudice, Thank you for the wonderful rating for Savannah Marriott Riverfront. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.John MaisanoFront Office Manager
8/10 Bien
Kirk
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kirk
Séjour de 1 nuit en mai 2024
Réponse de Front Office Manager le 26 mai 2024
Dear Kirk, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Savannah Marriott Riverfront. We look forward to welcoming you back on your next visit.John MaisanoFront Office Manager
10/10 Excellent
Ebony N
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Ebony N
Séjour de 2 nuits en mai 2024
Réponse de Front Office Manager le 24 mai 2024
Dear Ebony, Thank you for choosing to stay with us at Savannah Marriott Riverfront. We are glad to know you had a pleasant stay overall and that our dedicated service and clean accommodations enhanced your time with us. That said, we regret not meeting all of your expectations with the overall condition of our property and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.John MaisanoFront Office Manager
8/10 Bien
Lou
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lou
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 24 mai 2024
Dear Lou, Thank you for the wonderful review of your recent stay at the Savannah Marriott Riverfront. We are pleased you found our location near the waterfront to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.John MaisanoFront Office Manager
10/10 Excellent
Amelia
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amelia
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Amelia, It was our pleasure to welcome you to the Savannah Marriott Riverfront. We are thrilled that your experience was perfect from beginning to end, and we appreciate you mentioning how much you enjoyed our accommodations with the views of the Savannah Riverfront. It is great to know that our associates made your stay more comfortable. Making our guests feel at home is what we love to do, and we will enjoy passing along your kind compliments to Chris. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Sincerely,Doris DiazGeneral Manager
10/10 Excellent
Lalinda
Voyage en groupe, Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lalinda
Séjour de 1 nuit en février 2024
Réponse de John M. le 17 mai 2024
Dear Lalinda,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest while visiting the low country. Have a safe trip to your next destination.
10/10 Excellent
Gary
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gary
Séjour de 2 nuits en mai 2024
Réponse de John M. le 17 mai 2024
Dear Gary, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in Savannah.
10/10 Excellent
Lisa
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 2 nuits en mai 2024
Réponse de Front Office Manager le 15 mai 2024
Dear Lisa, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Savannah Marriott Riverfront. We look forward to your return and wish you all the best with your future travels.John Maisano,Front Office Manager
8/10 Bien
Susan
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 3 nuits en mai 2024
Réponse de John M. le 18 mai 2024
Dear Susan, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.
6/10 Satisfaisant
Eric
Voyage en couple
12 mai 2024
Les points faibles : Personnel et service
Eric
Séjour de 3 nuits en mai 2024
Réponse de Marriott Savannah Riverfront le 12 mai 2024
Dear Eric,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
8/10 Bien
Aimee
Voyage en famille
10 mai 2024
Les points forts : Propreté et personnel et service
Aimee
Séjour de 3 nuits en mai 2024
Réponse de Front Office Manager le 12 mai 2024
Dear Aimee, Thank you for staying at Savannah Marriott Riverfront and for your feedback. We are pleased your overall stay was pleasant and that you enjoyed our ideal location, stunning views, and dedicated associates. That said, we are sorry for not meeting your expectations with the food choices. We always appreciate hearing from our guests and learning what would enhance their visit. Although we always intend to provide our guests with a pleasing environment, we genuinely apologize that the fragrance on our property was too strong for you. We have taken note of your feedback, and we will be shared it with the appropriate individuals. It was a pleasure having you as our guest, and we hope to see you again on your next visit to Savannah.John Maisano,Front Office Manager
6/10 Satisfaisant
Sherry
Voyage d’affaires
10 mai 2024
Les points forts : Personnel et service
Sherry
Séjour de 3 nuits en mai 2024
Réponse de Front Office Manager le 15 mai 2024
Dear Sherry, Thank you for staying with us and sharing your feedback. We agree that our location does not get any better, with excellent shopping and dining right outside our doors. We are also glad our complimentary ferry service was an added convenience to you. However, we regret if any issue that kept it from being perfect. It was a pleasure hosting you, and we hope to see you again soon. John Maisano,Front Office Manager
4/10 Médiocre
Gwen
Voyage en couple
7 mai 2024
Gwen
Séjour de 3 nuits en mai 2024
Réponse de John M. le 8 mai 2024
Dear Gwen, Thank you for choosing the Marriott Savannah Riverfront. I am sorry to hear of the challenges experienced during your stay. Your comments and challenges have been shared with our team to improve the services provided to our guests.
6/10 Satisfaisant
Debra
Voyage en groupe
7 mai 2024
Les points forts : Personnel et service
Debra
Séjour de 2 nuits en mai 2024
Réponse de John M. le 7 mai 2024
Dear Debra, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
8/10 Bien
Laketa
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laketa
Séjour de 2 nuits en mai 2024
Réponse de John M. le 7 mai 2024
Dear Laketa, Thank you for choosing the Marriott Savannah Riverfront. Have a safe journey home.
6/10 Satisfaisant
Vanda
Voyage en couple
5 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Vanda
Séjour de 2 nuits en mai 2024
Réponse de Front Office Manager le 6 mai 2024
Dear Vanda, Thank you for sharing your feedback. We apologize for the issues you had with the internet and communication during your stay. We will address this with appropriate individuals to improve our guest experience. We regret the inconvenience this caused and are grateful for your patience. Again, We appreciate your valuable input. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.John Maisano,Front Office Manager
10/10 Excellent
James
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en avril 2024
Réponse de John M. le 5 mai 2024
Dear James, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.
10/10 Excellent
Shanteria
4 mai 2024
Shanteria
Séjour de 1 nuit en mai 2024
Réponse de John M. le 24 mai 2024
Dear Shanteria, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
10/10 Excellent
Fatima
Voyage en famille
30 avr. 2024
Les points faibles : Personnel et service et équipements
Fatima
Séjour de 1 nuit en avril 2024
Réponse de John M. le 30 avr. 2024
Dear Fatima, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
10/10 Excellent
Krista Farmakis
Voyage en couple
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Krista Farmakis
Séjour de 1 nuit en avril 2024
Réponse de John M. le 29 avr. 2024
Dear Krista, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
10/10 Excellent
Terry
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terry
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 29 avr. 2024
Dear Terry, Thank you for choosing Savannah Marriott Riverfront and for your high rating. We are pleased your overall stay was pleasant, except for the issues you encountered with the keys. Your feedback is valuable, and we apologize for any inconvenience this may have caused. We take this matter seriously and will look into this further to prevent similar situations in the future. Your comfort is our priority, and we hope you'll consider staying with us again for a more trouble-free experience.John Maisano,Front Office Manager
10/10 Excellent
Larry J.
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Larry J.
Séjour de 3 nuits en avril 2024
Réponse de John M. le 29 avr. 2024
Dear Larry, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.
10/10 Excellent
john, rockaway park
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
john
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 28 avr. 2024
Dear John, Thank you for being our guest and sharing your feedback. We are pleased our convenient location and spacious accommodations worked well for you and made your stay more enjoyable. However, we regret that the parking fee came as a surprise during your visit. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. It was a pleasure hosting you at Savannah Marriott Riverfront, and we look forward to seeing you again soon. John Maisano,Front Office Manager
10/10 Excellent
Rosario
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosario
Séjour de 1 nuit en janvier 2024
Réponse de Front Office Manager le 28 avr. 2024
Dear Rosario, We are thrilled you had an excellent stay at Savannah Marriott Riverfront, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.John Maisano,Front Office Manager
8/10 Bien
David Andrew
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
David Andrew
Séjour de 7 nuits en avril 2024
Réponse de Front Office Manager le 25 avr. 2024
Dear Mr. Andrew, Thank you for choosing Savannah Marriott Riverfront and for your high rating. We are pleased your overall stay was pleasant; however, we are sorry for not meeting all of your expectations with the breakfast. We will share your feedback with appropriate individuals to enhance our guest experience. Furthermore, we regret any discrepancies with third-party websites for property. We appreciate you bringing this to our attention and for your patience. It was a pleasure hosting you, and we hope to see you again soon. John Maisano,Front Office Manager
10/10 Excellent
Thomas
Voyage en couple
22 avr. 2024
Thomas
Séjour de 2 nuits en avril 2024
Réponse de John M. le 23 avr. 2024
Dear Thomas,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
10/10 Excellent
Dustin
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dustin
Séjour de 2 nuits en avril 2024
Réponse de John M. le 23 avr. 2024
Dear Dustin,It was a pleasure having you as our guest at the Marriott Savannah Riverfront. We look forward to your next adventure in Savannah.
6/10 Satisfaisant
Dale
Voyage en couple
21 avr. 2024
Dale
Séjour de 3 nuits en avril 2024
Réponse de John M. le 21 avr. 2024
Dear Dale,Thank you for choosing the Marriott Savannah Riverfront.
10/10 Excellent
Anthony
21 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Anthony
Séjour de 2 nuits en avril 2024
Réponse de John M. le 21 avr. 2024
Dear Anthony, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next trip .
10/10 Excellent
Arjun
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arjun
Séjour de 1 nuit en janvier 2024
Réponse de John M. le 20 avr. 2024
Dear Arjun,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and we look forward to your next adventure in Savannah.
10/10 Excellent
David
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de John M. le 21 mai 2024
Dear David, Thank you for staying at the Marriott Savannah Riverfront while visiting the low country. It was a pleasure having you as our guest and look forward to your next adventure in Savannah.
6/10 Satisfaisant
Rosalyn
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Rosalyn
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 18 avr. 2024
Dear Rosalyn, Thank you for sharing your experience of your recent stay at our hotel. We truly regret your disappointment with our incidental hold and any inconvenience this caused you while here. We understand your frustrations if this came as a surprise to you. We hope the rest of your time with us was pleasant. Thank you once again; we hope you will visit us the next time you are in our area.John MaisanoFront Office Manager
8/10 Bien
Robert
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en avril 2024
Réponse de John M. le 16 avr. 2024
Dear Robert,Thank you for taking the time to provide feedback in-regards to your recent stay at the Marriott Savannah Riverfront. It was a pleasure having you as our guest and your comments and concerns have been shared with our team.
8/10 Bien
Ana
16 avr. 2024
Ana
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 6 mai 2024
Dear Ana, Thank you for the kind rating for Savannah Marriott Riverfront! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.John Maisano,Front Office Manager
6/10 Satisfaisant
Robert
Voyage en famille avec de jeunes enfants
14 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 15 avr. 2024
Dear Robert, Thank you for staying with us and sharing your feedback. We hope your overall stay was pleasant and love knowing you enjoyed our convenient location. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.John Maisano,Front Office Manager
8/10 Bien
Marvin
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marvin
Séjour de 5 nuits en avril 2024
Réponse de Front Office Manager le 14 avr. 2024
Dear Marvin, Thank you for being our guest and for taking the time to write your review of Savannah Marriott Riverfront. We appreciate both your positive feedback as well as hearing the things you would change. We regret your disappointment with the parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. John MaisanoFront Office Manager
10/10 Excellent
Michael
12 avr. 2024
Michael
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 3 mai 2024
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Savannah Marriott Riverfront; we hope to see you again soon. John MaisanoFront Office Manager
10/10 Excellent
John, Helena
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 13 avr. 2024
Dear John, Thank you for choosing the Savannah Marriott Riverfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we are pleased that you had an enjoyable stay. It was our pleasure accommodating you, and we look forward to providing you with another outstanding stay.John MaisanoFront Office Manager