Avis sur Quality Inn Sarasota North Near Lido Key Beach
Quality Inn Sarasota North Near Lido Key Beach
4800 N Tamiami Trl, Sarasota, FL
Avis
6,4
6,6/10
Propreté
7,2/10
Personnel et service
6,2/10
Équipements
6,0/10
Infrastructures et conditions de l’hébergement
6,2/10
Écoresponsabilité
Avis
Voyage en groupe
23 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2021
Réponse de RP - Guest Relations Manager le 28 févr. 2021
Hi Mario,
Thank you for taking the time to review your recent stay with us. I'm happy that you have a positive experience at Quality Inn Sarasota North. If there's anything else we can do to improve, please let us know.
2/10 Horrible
GAEL
4 mars 2020
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Vous voila prévenus :(
GAEL
Séjour de 1 nuit en mars 2020
Réponse de Quality Inn Sarasota North Management le 13 mars 2020
Hello Gael, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the issues you experienced during your stay. We are looking into these issues and hope to resolve them promptly and accurately.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
29 févr. 2020
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Guest Services le 2 mars 2020
Obrigado por compartilhar seus comentários conosco e lamentamos por não atender às suas expectativas.
6/10 Satisfaisant
Rachel
Voyage en famille
22 févr. 2020
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Vieux motel hors d'âge
Rachel
Séjour de 2 nuits en février 2020
Réponse de Guest Services le 26 févr. 2020
Nous sommes désolés de ne pas avoir répondu à vos attentes et nous vous remercions pour vos commentaires.
8/10 Bien
gregory
3 janv. 2020
Les points forts : Personnel et service
gregory
Séjour de 1 nuit en décembre 2019
10/10 Excellent
Claude
3 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claude
Séjour de 2 nuits en septembre 2019
Réponse de Front Desk le 5 oct. 2019
Your feedback and review rating will be shared with staff and greatly appreciated.
10/10 Excellent
Antonio
26 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle plage Lido Beach
Antonio
Séjour de 3 nuits en juillet 2019
Réponse de Guest Services le 31 juil. 2019
Thanks for the great review
8/10 Bien
Franck
22 févr. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Franck
Séjour de 5 nuits en février 2019
Réponse de Gerente de relacionamento com clientes le 28 févr. 2019
Agradecimentos para o gabarito e a honestidade. O gerenciamento será notificado e as alterações de propriedade ocorrerão. Gostaríamos de recebê-lo novamente para mais uma calorosa estadia de boas-vindas e pequeno-almoço.
4/10 Médiocre
Christopher
Voyage d’affaires
26 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 2 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 29 avr. 2024
Hi Christopher! Thank you for your feedback. We value your input and apologize if your experience did not meet your expectations. If there are any specific areas you feel we could improve upon, please feel free to share, as your feedback helps us to better serve our guests. We appreciate your business and hope to have the opportunity to provide you with a more satisfactory experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.
8/10 Bien
Helen
Voyage en groupe
21 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Helen
Séjour de 2 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 22 avr. 2024
Dear Helen, Thank you for sharing your feedback about your stay at Quality Inn. We're glad to hear that you enjoyed the convenient location near Lido Beach and the updated rooms with comfortable beds and modern conveniences. However, we apologize for the disappointment regarding the breakfast offerings. Your feedback is valuable, and we'll take it into consideration as we strive to improve our amenities for future guests.We appreciate your positive comments about the electronic check-in process and the pool. Regarding the gym, we understand your disappointment, and we'll consider adding this amenity in the future to enhance the guest experience.If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another stay soon!
10/10 Excellent
Devona, Tumwater
Voyage en famille, Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Devona
Séjour de 4 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 22 avr. 2024
Dear Devona,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff and that they contributed to making your stay enjoyable. Providing friendly and attentive service is a top priority for us, and we're delighted that our staff and our breakfast team exceeded your expectations.We truly appreciate your recommendation, and we'll be sure to pass along your kind words to our team members. If there's anything else we can do to enhance your future stays or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back again soon!
4/10 Médiocre
steve
Voyage en couple
18 avr. 2024
steve
Séjour de 2 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 19 avr. 2024
Dear steve,Thank you for your candid feedback. We appreciate your observations regarding the appearance of our property and acknowledge that there is room for improvement to enhance the overall guest experience. It's important to us that our facilities not only offer good value but also present a welcoming and well-maintained appearance.We are taking your suggestions seriously and will consider power washing the stairs and cleaning the facade as part of our ongoing efforts to improve the property's aesthetic appeal. We aim to ensure that our accommodations, while budget-friendly, are always clean, comfortable, and up to the expectations of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to show you improvements on your next visit. Your feedback is invaluable in helping us enhance our services and facilities.Sincerely,
2/10 Horrible
SHANNON
Voyage en groupe
18 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SHANNON
Séjour de 2 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 19 avr. 2024
Dear SHANNON,Thank you for taking the time to provide feedback about your recent stay with us. We apologize for the shortcomings you experienced, particularly regarding the breakfast service and the condition of the pool. It's essential that we offer a consistent and enjoyable breakfast experience, and it is disappointing to hear that we did not meet this expectation during your stay. Additionally, the cleanliness of our pool is a priority, and the presence of debris is certainly not up to our standards.We are addressing these issues immediately to ensure they are not repeated. We are also evaluating our staffing levels to improve our guest service, even when utilizing technology like kiosks for check-in. Your comfort and satisfaction are very important to us, and we appreciate your bringing these matters to our attention.We hope to have the opportunity to better serve you in the future, providing a stay that meets all your expectations. Thank you again for your feedback.Sincerely,
10/10 Excellent
Georgiy
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Georgiy
Séjour de 1 nuit en avril 2024
Réponse de CC - Guest Relations Manager le 19 avr. 2024
Dear Georgiy,Thank you for taking the time to leave a perfect rating regarding your recent stay. We strive to offer a genuinely one-of-a-kind experience, and we are delighted to have been able to meet and surpass your expectations. We would love to welcome you back to our hotel in the future.Sincerely,
4/10 Médiocre
Beca
15 avr. 2024
Les points faibles : Propreté
Beca
Séjour de 2 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 19 avr. 2024
Dear Beca, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am sorry if you weren't satisfied with your stay. We aim to provide the best quality of service to our guests. Please help us achieve that by letting us know what went wrong, so we can look into how we can improve. We hope to hear from you and get another chance to serve you better. Sincerely,
10/10 Excellent
Trevor
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Trevor
Séjour de 1 nuit en avril 2024
Réponse de CC - Guest Relations Manager le 11 avr. 2024
Dear Trevor, Thank you for your feedback. We are pleased to hear that you found our hotel affordable and conveniently located. We strive to provide a great value to our guests and are glad that we met your expectations. We look forward to welcoming you back in the future.Sincerely,
8/10 Bien
Samuel
10 avr. 2024
Les points forts : Propreté
Samuel
Séjour de 3 nuits en avril 2024
Réponse de MP - Guest Relations Manager le 10 avr. 2024
Hello Samuel, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.
8/10 Bien
Ryan
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 4 nuits en mars 2024
Réponse de MP - Guest Relations Manager le 6 avr. 2024
Hello Ryan, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
4/10 Médiocre
maria j.
Voyage en famille, Voyage d’affaires
1 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
maria j.
Séjour de 4 nuits en mars 2024
Réponse de MP - Guest Relations Manager le 2 avr. 2024
Hello Maria, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
10/10 Excellent
Karol, Orlando
Voyage en famille avec de jeunes enfants
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karol
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 1 avr. 2024
Hello Karol, Thank you for your heartwarming review about your stay in our hotel! The happiness and satisfaction of every guest comes first with us. We are happy to hear that you found our place perfect for gatherings and events. We hope to share more fantastic experiences with you again sooner!
6/10 Satisfaisant
Rhiannon
28 mars 2024
Rhiannon
Séjour de 1 nuit en mars 2024
Réponse de CC - Guest Relations Manager le 19 avr. 2024
Dear Rhiannon, Thank you for leaving us a rating. I hope that your stay has been good and there were no issues that have negatively affected your stay. If you need to talk to us about anything, please do not hesitate to contact us directly. We hope to see you again. Sincerely,
2/10 Horrible
anthony
26 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
anthony
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 27 mars 2024
Hello Anthony, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 Excellent
SAJI
21 mars 2024
SAJI
Séjour de 2 nuits en mars 2024
Réponse de CC - Guest Relations Manager le 11 avr. 2024
Dear SAJI, Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,
4/10 Médiocre
James
Voyage d’affaires, Voyage en couple
20 mars 2024
James
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 24 mars 2024
Hello Rauls, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 Horrible
Angel, hialeah
17 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angel
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 19 mars 2024
Hello Angel, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
10/10 Excellent
Laura Ann
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura Ann
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 19 mars 2024
Hello Laura Ann, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
2/10 Horrible
Giorgia
14 mars 2024
Les points faibles : Propreté et personnel et service
Giorgia
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 16 mars 2024
Hello Giorgia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
8/10 Bien
Scott p
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott p
Séjour de 5 nuits en mars 2024
Réponse de MP - Guest Relations Manager le 13 mars 2024
Hello Scott, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.
6/10 Satisfaisant
Dawn
11 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Dawn
Séjour de 2 nuits en mars 2024
Réponse de MP - Guest Relations Manager le 13 mars 2024
Hello Dawn, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 Bien
NEHA
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NEHA
Séjour de 4 nuits en mars 2024
Réponse de MP - Guest Relations Manager le 20 mars 2024
Hello Neha, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
4/10 Médiocre
Marcus
6 mars 2024
Les points faibles : Propreté et personnel et service
Marcus
Séjour de 3 nuits en février 2024
Réponse de MP - Guest Relations Manager le 10 mars 2024
Hello Marcus, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
6/10 Satisfaisant
Tony, Union Hall
Voyage en couple
4 mars 2024
Les points forts : Propreté
Les points faibles : Équipements
Tony
Séjour de 2 nuits en mars 2024
Réponse de MP - Guest Relations Manager le 6 mars 2024
Hello Tony, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
6/10 Satisfaisant
Rose
3 mars 2024
Rose
Séjour de 3 nuits en février 2024
Réponse de MP - Guest Relations Manager le 3 mars 2024
Hello Rose, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 Horrible
Jesse
Voyage d’affaires, Voyage en couple
29 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jesse
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 10 mars 2024
Hello Jesse, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
2/10 Horrible
Alejandra
29 févr. 2024
Alejandra
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 24 mars 2024
Hello Alejandra, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
6/10 Satisfaisant
Phonethip, Clarksburg
27 févr. 2024
Phonethip
Séjour de 4 nuits en février 2024
Réponse de MP - Guest Relations Manager le 24 mars 2024
Hello Phonethip, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
6/10 Satisfaisant
Barbara
Voyage en couple
26 févr. 2024
Barbara
Séjour de 2 nuits en février 2024
Réponse de MP - Guest Relations Manager le 28 févr. 2024
Hello Barbara, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.
8/10 Bien
Kitty
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kitty
Séjour de 2 nuits en février 2024
Réponse de MP - Guest Relations Manager le 28 févr. 2024
Hello Kitty, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!
2/10 Horrible
ROBY, Grove City
Voyage en famille
25 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
ROBY
Séjour de 6 nuits en février 2024
Réponse de MP - Guest Relations Manager le 26 févr. 2024
Hello Roby, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 Satisfaisant
Mitchell
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mitchell
Séjour de 2 nuits en février 2024
Réponse de MP - Guest Relations Manager le 26 févr. 2024
Hello Mitchell, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
4/10 Médiocre
Patricia
24 févr. 2024
Patricia
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 24 mars 2024
Hello Patricia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 Horrible
Samantha
21 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samantha
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 26 févr. 2024
Hello Samantha, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
6/10 Satisfaisant
Veronica
Voyage en groupe
18 févr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Veronica
Séjour de 2 nuits en février 2024
Réponse de MP - Guest Relations Manager le 18 févr. 2024
Hello Veronica, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 Satisfaisant
Robert
13 févr. 2024
Robert
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 14 févr. 2024
Hello Robert, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 Excellent
Gregory
30 janv. 2024
Gregory
Séjour de 2 nuits en janvier 2024
Réponse de MP - Guest Relations Manager le 24 mars 2024
Hello Gregory, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
10/10 Excellent
Judith
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judith
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 31 janv. 2024
Hello Judith, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
8/10 Bien
Melvyn
Voyage en couple
28 janv. 2024
Les points forts : Propreté et personnel et service
Melvyn
Séjour de 4 nuits en janvier 2024
Réponse de MP - Guest Relations Manager le 28 janv. 2024
Hello Melvyn, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
10/10 Excellent
Ximena
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ximena
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 28 janv. 2024
Hello Ximena, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 Excellent
Gary
27 janv. 2024
Gary
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 27 janv. 2024
Hello Gary, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
6/10 Satisfaisant
Melvyn
Voyage en couple
23 janv. 2024
Les points forts : Propreté
Melvyn
Séjour de 3 nuits en janvier 2024
Réponse de MP - Guest Relations Manager le 24 janv. 2024
Hello Melvyn, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.