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Avis sur Hilton Santa Barbara Beachfront Resort

4 out of 5
Hilton Santa Barbara Beachfront Resort
633 E Cabrillo Blvd, Santa Barbara, CA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 438 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 234 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 149 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 100 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 82 avis sur 1003." "

8,4/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Pierre-Hubert

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
Pas de service au chambre Tapis mouillé dans la chambre Pas de changement de serviettes pour 2 nuits Pas de service a la piscine
Séjour de 2 nuits en juillet 2022
Réponse de Hayden le 5 août 2022
We are happy to hear that you enjoyed your visit with us and we do hope to see you back soon!

10/10 Excellent

Daniela, New York

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stunning location just steps away from the beach, beautiful views of sailboats and ocean, nice restaurant on site, quiet area walkable to stores and cafes
Séjour de 2 nuits en avril 2024

8/10 Bien

Trudy

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
We had a great stay
Séjour de 2 nuits en avril 2024

8/10 Bien

Jaleel

Voyage en couple
Les points forts : Propreté
Very cold in public areas, esp. restaurant
Séjour de 3 nuits en avril 2024

10/10 Excellent

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Don't like parking lot fees--corporate greed! Service in dining room needs improvement.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Rafi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place to relax
Séjour de 1 nuit en avril 2024

8/10 Bien

Laurie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything very good. Not able to get an ocean view.
Séjour de 1 nuit en avril 2024

8/10 Bien

James

Les points forts : Propreté
Séjour de 2 nuits en avril 2024

10/10 Excellent

Allan

Séjour de 2 nuits en avril 2024

10/10 Excellent

Olivia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location cannot be beat for walk ability and view. And the property itself was lovely and clean and quiet- very resort-like.
Séjour de 2 nuits en avril 2024

10/10 Excellent

john

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was nice , most staff were polite . I was dissatisfied that there is no room service , I ordered and canceled but they called and said food was ready for pickup . Room service should be available with time restrictions . That was the only disappointment. The facilities is nice and room was great .
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Margaret

Voyage en famille
Les points forts : Équipements
Was pretty from the street, but it just seemed a little dingy a little dated
Séjour de 1 nuit en mars 2024
Réponse de Hayden le 31 mars 2024
We will add this request to your reservation!

6/10 Satisfaisant

Pradeep

Voyage en famille
A three start hotel masquerading as four/five star. Great location, but a badly maintained property, managed by unfriendly staff. The outside paint was old, and the inside hallway stank of mold and cigarette smoke from bygone era. The hotel was half empty, but they refused to change the room. The room assigned to us faced the railroad tracks, which meant frequently whistling Amtrak trains. Unfortunately, it was very windy outside, so naturally the unkept tree branches kept scratching on the window pane....a great way to be woken up in the middle of the night.
Séjour de 1 nuit en mars 2024
Réponse de Hayden le 31 mars 2024
Thank you for this feedback and we will be addressing theses concerns

8/10 Bien

Mike

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beautiful setting
Séjour de 1 nuit en mars 2024
Réponse de Hayden le 31 mars 2024
We will add this request to your reservation!

6/10 Satisfaisant

John B

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great piece of real estate. The property needs an overhaul. They already know this but it needs to be gutted and remodeled.
Séjour de 1 nuit en mars 2024
Réponse de Marissa Q. le 25 mars 2024
Thank you for sharing your feedback on your most recent stay. We will be addressing your concerns.

10/10 Excellent

Haseeb, Yorba Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Margaret

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional property. Only downside was $40 parking fee (self park) per night as well as $35 resort fee per night - ouch! It was a really nice, well staffed, maintained and comfortable resort and I’d stay again if in SB (i just don’t plan to park there!!)
Séjour de 2 nuits en mars 2024
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

4/10 Médiocre

Yuriy

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff has attitude And no microwave? Come on
Séjour de 1 nuit en mars 2024
Réponse de Hayden le 22 mars 2024
Thank you for this feedback and we will be addressing these issues

10/10 Excellent

Colin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very great event venue!
Séjour de 1 nuit en mars 2024
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Karan

Séjour de 2 nuits en mars 2024
Réponse de Hayden le 31 mars 2024
We will add this request to your reservation!

10/10 Excellent

Manish

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and cool
Séjour de 1 nuit en décembre 2023
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Nicholas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Went here during a storm, beautiful regardless, oceanfront and majestic. So want to come back during the Summer. Staff were excellent, even reopened the restaurant so my daughter and I could get a late breakfast. Definitely coming back.
Séjour de 1 nuit en février 2024
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our ocean view. Even thought it rained, the view of the ocean from our room made it feel so calm and peaceful. I really suggested that you do take the splurge and get a room with an ocean and balcony view.
Séjour de 5 nuits en février 2024
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

6/10 Satisfaisant

Ann

Les points faibles : Équipements
Property wasn’t as we expected as we’ve stayed there several times before, but this time around many amenities were out of order such as the car charger and jacuzzi. In addition, housekeeping did not come by our hotel room to clean during our two night stay. Hotel seemed understaffed during our stay for several areas.
Séjour de 2 nuits en février 2024
Réponse de Hayden le 22 mars 2024
Thank for this feed back and we will be addressing these issues

10/10 Excellent

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very nice.
Séjour de 3 nuits en février 2024
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Ramos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

8/10 Bien

Julia, San Rafael

Séjour de 1 nuit en février 2024
Réponse de Hayden le 22 mars 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Kelly

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All of it was beautiful.
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a nice hotel
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Rachael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Niccola

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

MAGED

Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Crystal

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Jeny

Séjour de 3 nuits en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Satish

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Outstanding property Luxurious Classy Elegant Vast property
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Katie

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful views
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

8/10 Bien

LingLing

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It is great property but…
It is ok experience. It’s a girl’s trip. We picked this hotel because thought they had a pool and hot tub for us to relaxing. When we picked the hotel a night before it did not mention the pool is being renovated. The phone isn’t working in the room, and the bathroom toilet making noise every 10 min.
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 30 janv. 2024
Thank you for this feedback and we will be addressing theses concerns!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Post Christmas Get Away
It is a lovely expansive resort within walking distance of the Funk Zone and walks along the beach. They were doing pool/patio renovations so no access to pool area. No discount on Resort Fee due to limited access. They were completely booked and under staffed (normal these days). Would skip buffet breakfast and head to Funk Zone. It was obvious they were in the middle of renovations as there were unfinnished bathroom accessories such as missing towel hooks. That all being said, it was a nice place for a large group stay.
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

4/10 Médiocre

Baizhu

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We found couple hair in unused towel. The property pool and hot tub were closed for using but no any other complimentary for such inconvenience. The hotel room is not available by check-in time at 4 PM. There were many homeless around hotel property not feeling safe to walk around as the hotel is not gated. To sum, this hotel is not worth the price you pay. I will never visited again.
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 30 janv. 2024
Thank you for this feedback and we will be addressing theses concerns!

10/10 Excellent

Lin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very good
Séjour de 1 nuit en janvier 2024
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

6/10 Satisfaisant

JORGE

Voyage en famille
Les points forts : Propreté et confort de la chambre
Santa barbara stay!
The facilities are very nice. Quiet and relaxing. I just wish they keep up with maintenance the rooms. The mattress were already worn out on one side. The service food needs to have more attention. They have only one person at the coffee stand and everybody was waiting more than usual. The food at the restaurant was very good!
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

2/10 Horrible

Eva

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in said to be from 4:00 but we were still waiting to get in at that time. Next day no one cleaned the room. No concierge on duty the whole time we were there, and long line up at breakfast with no one at the stand for over 10 minutes. Clearly an understaffed hotel yet this is one of the most expensive hotels in Santa Barbara!
Séjour de 1 nuit en décembre 2023
Réponse de Hayden le 30 janv. 2024
Thank you for this feedback and we will be addressing theses concerns!

4/10 Médiocre

Alan

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Honestly, more is expected from a place like this. Poor water pressure, filth and dirty plates left in the hallways for several days, poor wifi, excessive parking fees for self-parking... felt very much like we were being nickeled and dimed despite being in a Hilton.
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 30 janv. 2024
Thank you for this feedback and we will be addressing theses concerns!

8/10 Bien

Tuyet

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Neelam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just right across the sea, close to many places, you can rent a free bike or chair. Very friendly staff. I would give an excellent rating to the staff. Very easy to check in and check out, and they made an effort to make your stay comfortable. Tesla charging was free, rooms were very spacious, and our room was facing the parking lot and mountains, it was convenient to us, as we could charge our car and enter our room from the balcony side of the parking lot. Truly enjoyed.
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

4/10 Médiocre

Yunan

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Cleanlines is poor because a lot of ants here and there. Staff and service at the front desk are great. They are helpful and nice. But I give it average because the agent who answer phone calls for help is not good. She cheat on some information. The condition and facilities are poor because a lot of them are not available compared to what it shows online. The location is good though.
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 30 janv. 2024
Thank you for this feedback and we will be addressing theses concerns!

4/10 Médiocre

Eva

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Check in "starts" at 4:00 and we still didn't have our room at 4:00. They positively boasted that their pool and hot tub were closed for upgrading, but "lucky us" we had the beach across the street! Peeling wallpaper in places, otherwise cavernous hallways and reception with no soul or life.
Séjour de 1 nuit en décembre 2023
Réponse de Hayden le 30 janv. 2024
Thank you for this feedback and we will be addressing theses concerns!

10/10 Excellent

Pejman

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 30 janv. 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

2/10 Horrible

Peter

Voyage en famille
This isn’t well advertised, but the pool and hot tub are closed until April 2024. The staff at the hotel are so polite and apologetic. They were great. The first room we had smelled of dog pee and had dog food on the floor. We were moved to a second room and we realized at night the air did not work. It was 80 degrees in our room. They offered to switch us again the next day, but we had already unpacked and didn’t want to move with two kids. The Fess Parker tasting room is closed, as is several other on site amenities. Location is great, but hotel price wasn’t worth it. Not sure what resort fees went to when most things were closed.
Séjour de 2 nuits en décembre 2023
Réponse de Hayden le 30 janv. 2024
Thank you for this feedback and we will be addressing theses concerns!