Entrée de l’hébergement

Avis sur Garden Street Inn, A Kirkwood Collection Hotel

4 out of 5
Garden Street Inn, A Kirkwood Collection Hotel
1212 Garden St, San Luis Obispo, CA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 407 avis sur 565." "
Note des voyageurs de 8 (Bien), d’après 103 avis sur 565." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 565." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 565." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 565." "

9,6/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

michel

Les points faibles : Propreté et personnel et service
A aviter
Accueil par une équipe dilettante incapable d’enregistrer sur leur informatique notre arrivée, nous devions recevoir un message ou un mail pour les infos de l’hôtel, le petit déjeuner, le code wifi… niet! Je suis descendu pour l’avoir…le code était faux, j’ai du descendre une autre fois. Cerise sur le gâteau, le parking soit disant gratuit est payant et facturé.
Séjour de 2 nuits en novembre 2022
Réponse de Garden Street Inn le 12 déc. 2022
Thank you for your feedback. Our property is conveniently located in the heart of downtown. Our location makes exploring downtown easily accessible, though parking can be difficult downtown, we provide overnight parking at a city parking structure. All third party guests are charged a 19 facility, which includes parking. This can be found on your reservation confirmation, as well as in the details on Expedia. We hope you enjoyed visiting our beautiful little city.

10/10 Excellent

Melody

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service at check in desk was great and friendly
Séjour de 1 nuit en avril 2024
Réponse de Garden Street Inn le 11 avr. 2024
Thank you for your review! We hope to be able to host you again in the future.

6/10 Satisfaisant

Brian

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Garden Street Inn le 6 avr. 2024
Thank you for your feedback. Please feel free to contact us directly if you have any additional feedback for us, we are always looking for ways to improve our guests' experience. Thanks for choosing to stay at Garden Street!

10/10 Excellent

Luther

Séjour de 1 nuit en mars 2024
Réponse de Garden Street Inn le 25 avr. 2024
Thank you for your feedback, we are so glad you enjoyed your stay!

10/10 Excellent

Abdelkader

Les points forts : Équipements
Excellent and wonderful, clean place.
Séjour de 1 nuit en mars 2024
Réponse de Garden Street Inn le 1 avr. 2024
Thank you for your review! We are so glad you enjoyed your stay, and we hope to be able to host you again in the future.

10/10 Excellent

Samantha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay here, you can walk everywhere. I would come back and stay here for breakfast alone! My only complaint would be the lack of affordable parking but that's not the hotel's fault, it's the downtown SLO parking options that are lacking!
Séjour de 2 nuits en mars 2024
Réponse de Garden Street Inn le 18 mars 2024
Thank you for your review, we are glad you enjoyed your stay and loved our breakfast!

10/10 Excellent

Hector

Voyage en couple
It gives you that cozy homey feeling. Everyone there is so friendly and welcoming, I would definitely recommend anyone to stay there.
Séjour de 2 nuits en mars 2024
Réponse de Garden Street Inn le 18 mars 2024
Thank you for your review, we are so glad you enjoyed your stay!

10/10 Excellent

Jennifer

Les points forts : Infrastructures et conditions de l’hébergement
Charming and historic b and b
Séjour de 1 nuit en mars 2024
Réponse de Garden Street Inn le 7 mars 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

david, Chino Hills

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charming
Séjour de 1 nuit en février 2024
Réponse de Garden Street Inn le 1 mars 2024
Thank you for your feedback, we are glad you enjoyed your stay!

8/10 Bien

Justine

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Garden Street Inn le 20 févr. 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Dan

Voyage en famille
There is no parking through the hotel. Parking at the public ramp is $39 a day which needs to be upfront when booking.
Séjour de 1 nuit en février 2024
Réponse de Garden Street Inn le 12 févr. 2024
Thank you for sharing your feedback, we are glad you enjoyed your stay! We apologize for any inconvenience regarding the parking situation. We'll definitely take your comments into consideration for future improvements. We strive to provide transparency in all aspects of our service, including parking fees, and will work to make this clearer during the booking process. We appreciate your patronage and hope to welcome you back in the future.

10/10 Excellent

Suriyo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was wonderful. Room was nice and clean. Breakfast was delicious and staff was nice. Plenty of dinning options within walking distance for lunch and dinner. To my delight, a couple of record stores were also nearby. SLO Amtrak station was proximal enough to walk to/from. Didn’t make use of the terrace due to rare inclement weather but that didn’t bother me. Will definitely stay again the next time I’m in SLO.
Séjour de 2 nuits en février 2024
Réponse de Garden Street Inn le 12 févr. 2024
Thank you so much for your review, we are so glad you enjoyed your stay! We hope to host you again in the future.

6/10 Satisfaisant

Nicholas

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Garden Street Inn le 6 févr. 2024
Thank you for your feedback!

10/10 Excellent

Debra

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Garden Street Inn le 5 févr. 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Jesse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thumbs up
Nice staff, clean, comfortable room.
Séjour de 1 nuit en janvier 2024
Réponse de Garden Street Inn le 5 févr. 2024
Thank you for feedback, we are happy to hear you enjoyed staying with us!

10/10 Excellent

peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a very comfortable, clean, convenient facility. Next time in San Luis Obispo I will stay there again.
Séjour de 2 nuits en janvier 2024
Réponse de Garden Street Inn le 3 févr. 2024
Thank you for your feedback, we are so glad you enjoyed you stay! We look forward to hosting you again in the future.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great get away
Great choice as far as location in walking distance to downtown. The room was clean, tidy and very welcoming. Staff was really nice and the cook for breakfast was very talented in making delicious egg scramble. Plenty of coffee, fruit and oj. Dining and living area very quaint and inviting. Definitely recommend to anyone wanting a relaxing warm and cozy place overnight or several days.
Séjour de 1 nuit en janvier 2024
Réponse de Garden Street Inn le 24 janv. 2024
Thank you for such lovely feedback, we are so happy to hear you enjoyed your stay here! We hope to host you again in the future.

8/10 Bien

Robert

Séjour de 2 nuits en janvier 2024
Réponse de Garden Street Inn le 18 janv. 2024
Thank you for your feedback!

8/10 Bien

Sunaina

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté
there was work going on, so inconvenient for guests
Séjour de 1 nuit en janvier 2024
Réponse de Garden Street Inn le 16 janv. 2024
Thank you for your feedback. We apologize for the inconvenience. We are very excited to have been able to make some improvements to our property, and hope that the work didn't put too much of a damper on your stay. We hope to host you again in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a real delight
A lovely small hotel right in the middle of the town (which meant it has no parking of its own, but we found a space on the street only three blocks away). No coffee making facilities in the room, and the jacussi wasn't working, but the breakfast was cooked to order and delicious, the bed was comfortable, and there was a welcome fire burning in the grate. A real delight, charming and well-maintained.
Séjour de 1 nuit en janvier 2024
Réponse de Garden Street Inn le 16 janv. 2024
We are always looking to improve for our guests, so thank you for the feedback! We are so glad to hear you enjoyed your stay here with us, and we hope to be able to host you again in the future!

10/10 Excellent

Yuanzhen

Séjour de 1 nuit en décembre 2023
Réponse de Garden Street Inn le 30 déc. 2023
Thanks for the feedback, we are so glad you enjoyed your stay!

2/10 Horrible

Deborah

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were excited about staying in a room with a pot belly stove and, we thought, a sunny space with some views. We got a “suite” on an alley , very dark, non working stove, a soaking tub/shower that required us to step across over a foot-wide edge to get in and out, stained carpet, a narrow wardrobe where clothes have to hang at an angle, an old tv with limited channels and a fairly aloof staff. No discount was offered for the major feature we selected the room for. There are some nice sunny rooms but I wouldn’t recommend this inn. There are many nicer places to stay in town
Séjour de 3 nuits en décembre 2023
Réponse de Garden Street Inn le 27 déc. 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We understand how disappointing it can be to anticipate specific features, only to find them not in the condition you hoped for. Rest assured, we are addressing the issues you mentioned, including the non-working stove and the carpets. Regarding your concern about the lack of a discount for the room feature you selected, we sincerely apologize and will review our policies to ensure a fair resolution in similar situations moving forward. We are actively working to improve the overall guest experience, and your insights are invaluable in this process. We hope that you may consider giving us another opportunity to showcase the improvements we are making.Thank you again for sharing your thoughts, and we hope to have the chance to welcome you back in the future.

10/10 Excellent

Dianne D

Séjour de 4 nuits en décembre 2023
Réponse de Garden Street Inn le 15 déc. 2023
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Garden Street Inn le 15 déc. 2023
Thanks for the feedback! We are so glad you enjoyed your stay.

10/10 Excellent

Lan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Garden Street Inn le 15 déc. 2023
Thank you for your feedback! We are glad to hear you enjoyed your stay.

10/10 Excellent

Autumn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Historical gem!
What a gem 💎 definitely my favorite stay at the Garden st. Inn- the best breakfast too :) really nice people too!
Séjour de 1 nuit en novembre 2023
Réponse de Garden Street Inn le 23 nov. 2023
Thank you so much for your kind feedback! We are so glad to hear you enjoyed your stay, and we hope to host you again!

8/10 Bien

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice boutique hotel. Breakfast was a nice touch. Minimal furniture, so little room to store or set things. Bed seemed small. Very convenient to downtown SLO.
Séjour de 2 nuits en novembre 2023
Réponse de Garden Street Inn le 22 nov. 2023
Thank you for the feedback, we appreciate your input and are always looking for ways to improve. We are glad you enjoyed your stay!

10/10 Excellent

Angelica

Séjour de 1 nuit en novembre 2023
Réponse de Garden Street Inn le 21 nov. 2023
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really convenient
Séjour de 2 nuits en novembre 2023
Réponse de Garden Street Inn le 16 nov. 2023
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful classic Inn. High ceilings, well appointed, great breakfast!
Séjour de 1 nuit en novembre 2023
Réponse de Garden Street Inn le 10 nov. 2023
Thank you so much for your feedback! We are so happy to hear you appreciated our beautiful historical inn and enjoyed your stay.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Garden Street Inn le 3 nov. 2023
Thank you for the great feedback!

10/10 Excellent

Julieta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Garden Street Inn le 3 nov. 2023
Thank you for the feedback!

10/10 Excellent

Ruth

Séjour de 1 nuit en octobre 2023
Réponse de Garden Street Inn le 21 nov. 2023
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Garden Street Inn le 1 nov. 2023
Thank you for your feedback! We are glad you enjoyed your stay.

2/10 Horrible

Mitchell, Paso Robles

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Garden Street Inn le 20 oct. 2023
Thank you for your feedback. We are sorry to hear you did not enjoy your stay. We are always looking for new ways to improve our guests' experience, so please let us know if we could have done anything differently to make your stay more comfortable.

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice bed and breakfast
Great location, friendly helpful staff. Also offers a variety of breakfast, allowing for something different each day.
Séjour de 1 nuit en octobre 2023
Réponse de Garden Street Inn le 7 oct. 2023
Thanks for the feedback! We are so glad you enjoyed your stay.

8/10 Bien

Brent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable wish the blinds were better a lot of light in the room
Séjour de 2 nuits en septembre 2023
Réponse de Garden Street Inn le 4 oct. 2023
Thank you for your feedback!

6/10 Satisfaisant

Amelita Michelle

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2023
Réponse de Garden Street Inn le 4 oct. 2023
Thank you for your feedback!

10/10 Excellent

L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Garden Street Inn le 4 oct. 2023
Thank you for the feedback, we are so glad you enjoyed your stay!

6/10 Satisfaisant

JoLynn

Les points forts : Propreté et confort de la chambre
The Inn is in a great location. Warren room was pleasant and comfortable if not a creaky bed. It had a large jacuzzi soaker tub that looked inviting but did not use. No parking provided was a bummer and no shampoo etc. Bathroom definitely had an odor which was odd. Staff was not friendly but not rude. Also they added a $20 surcharge for some reason??? We liked the area but not sure we would use this place again.
Séjour de 1 nuit en septembre 2023
Réponse de Garden Street Inn le 27 sept. 2023
Thanks for the feedback, we are always looking to improve for our guests! Being in the downtown area is great for being walking distance from a bunch of great shops and restaurants, although it does unfortunately give us limited parking options. The facility fee is listed in the 'additional fees' section when you make your reservation, and is a maintenance fee we use to keep up our beautiful historical building.

10/10 Excellent

Kevin

Séjour de 1 nuit en septembre 2023
Réponse de Garden Street Inn le 19 oct. 2023
Thank you for your feedback! We are so glad you enjoyed your stay!

8/10 Bien

Aileen

Séjour de 2 nuits en septembre 2023
Réponse de Garden Street Inn le 20 sept. 2023
Thank you for your feedback, we are glad you enjoyed your stay!

8/10 Bien

julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute place and breakfast that’s included was so yummy! Carpets were filthy however in most places except our room. Our first room(our town I think it was called ) had a sink and mirror in the bedroom not the bathroom and the sink /faucet were so bad. And the mirror you literally couldn’t see your face the mirror was so old. So not great for putting make up on! Overall the hotel was clean except the carpets. We moved rooms and the dollie Mae was much better.
Séjour de 2 nuits en septembre 2023
Réponse de Garden Street Inn le 18 sept. 2023
Thank you for your feedback! We are always looking for ways to improve for our guests. We are currently in the process of replacing the carpets, so if you ever come to stay again we should have brand new flooring! Thank you for choosing Garden Street Inn, we are so glad you enjoyed your stay.

8/10 Bien

Carey

Séjour de 2 nuits en septembre 2023
Réponse de Garden Street Inn le 7 oct. 2023
Thank you for your feedback!

4/10 Médiocre

James

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Pitiful customer service
Horrible customer service. Wanted $25 as early check in fee (1 hr). $19 property fee not included in booking. Breakfast not available until 8 am. Stay elsewhere!!!
Séjour de 1 nuit en septembre 2023
Réponse de Garden Street Inn le 11 sept. 2023
Thank you for your feedback. As explained prior to checking in our facility fee is listed under additional fees, and was on your reservation confirmation email. Our team offered to cancel your reservation without fees due to how unhappy you were upon check in and were informed you would be staying and leaving us a bad review, rather than finding other accommodations. As we are a very small bed and breakfast, we do charge an early check in fee to prioritize rooms for guests that request the accommodation to ensure plenty of time for our rooms to be completed by guaranteed check in. Our wonderful location makes finding a tasty local restaurant just steps away easy and convenient, should any of our guests wish to have breakfast before our breakfast hours from 8 am to 10 am.

8/10 Bien

Pia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Garden Street Inn le 11 sept. 2023
Thank you for your feedback!

10/10 Excellent

Vanessa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super cute & very close to everything walking distance
Séjour de 1 nuit en août 2023
Réponse de Garden Street Inn le 28 août 2023
Thank you for your feedback, we are so glad you enjoyed your stay!

8/10 Bien

Felita

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Garden Street Inn le 27 août 2023
Thank you for your feedback! We are glad you enjoyed your stay

4/10 Médiocre

Renee

Voyage en couple
Les points faibles : Propreté et personnel et service
I'm sorry to complain but the area carpet under the coffee table in the tv room was filthy. The owner of this establishment needs to go in the lover's room and take a good look . Either get that carpet cleaned or throw it away. My other complaint was the cook took her time to open the breakfast area at 8am she then went quickly back into the kitchen even though she saw we were waiting for her. Didn't tell us what was on the menu just left us there. We left and went down the street to have breakfast. I'm not one to complain but this was a bit much to let go.
Séjour de 1 nuit en août 2023
Réponse de Garden Street Inn le 22 août 2023
Thank you for your feedback, we are always looking for ways to improve our guests' experience.

8/10 Bien

Kyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay.
Séjour de 1 nuit en août 2023
Réponse de Garden Street Inn le 14 août 2023
Thank you for the feedback, we are glad you enjoyed your stay!