Avis
8,4
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
21 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Grisel Rivera le 22 sept. 2023
Thanks for staying with us, We appreciate you taking the time to share your feedback .We hope to welcome you again soon!
10/10 Excellent
David
30 août 2023
David
Séjour de 1 nuit en août 2023
Réponse de Reservations Department le 31 août 2023
Thank you for staying with us, David! We appreciate your feedback, and we're sopleased to hear everything was to your liking. We look forward to welcoming you again very soon!
8/10 Bien
Anik
Voyage en famille
3 mars 2022
Les points forts : Personnel et service et équipements
Anik
Séjour de 1 nuit en mars 2022
Réponse de Nicole Serrano le 10 mars 2022
Thank you for staying with us, Anik! We appreciate your feedback, and we're very pleased to hear everything was to your liking. We look forward to welcoming you again very soon!
8/10 Bien
Rohan
Voyage en famille
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rohan
Séjour de 5 nuits en mai 2024
10/10 Excellent
Sheila
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheila
Séjour de 4 nuits en mai 2024
8/10 Bien
Lorena
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lorena
Séjour de 4 nuits en mai 2024
6/10 Satisfaisant
Sharon
Voyage en famille avec de jeunes enfants
26 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Sharon
Séjour de 3 nuits en mai 2024
8/10 Bien
Jennifer
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en mai 2024
8/10 Bien
KAREN Y
Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KAREN Y
Séjour de 3 nuits en mai 2024
Réponse de Reservations Department le 24 mai 2024
Thanks for staying with us, Karen! We appreciate your lovely feedback. Kindly note our lighting standards are set in an effort to be more environmentally conscious, as part of our Wyndham Green initiative. We're happy to hear you enjoyed your stay, and we hope you'll visit us again soon!
10/10 Excellent
Juanita
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juanita
Séjour de 3 nuits en mai 2024
Réponse de Reservations Department le 24 mai 2024
Thanks for staying with us, Juanita! We appreciate you taking the time to share your wonderful feedback with us and we're very happy to hear everything was to your liking, especially the service provided by our guests and the comfort of our priced location. We hope to welcome you again soon!
2/10 Horrible
Deanna
Voyage en famille
21 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Deanna
Séjour de 4 nuits en mai 2024
Réponse de Reservations Department le 21 mai 2024
Thank you for staying with us, Deanna! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. Please note our facilities are routinely inspected and fumigated in accordance with our protocols. Nevertheless we will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns and ensure we always uphold the standards of room quality and cleanliness we strive for. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!
10/10 Excellent
Alex
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 4 nuits en mai 2024
Réponse de Reservations Department le 21 mai 2024
Thank you for staying with us, Alex! We appreciate your feedback and we're very happy to hear everything was to your liking, especially the care provided by our teams and the convenience of our location. We hope you'll visit us again soon!
8/10 Bien
Mileyka
Voyage en famille, Voyage d’affaires
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mileyka
Séjour de 1 nuit en mai 2024
Réponse de Reservations Department le 21 mai 2024
¡Gracias por hospedarse con nosotros, Mileyka! Agradecemos que haya tomado de su tiempo para contarnos sobre su experiencia, y nos complace mucho saber que todo fue de su agrado. Su recomendación significa mucho para nosotros, y esperamos poder recibirle de vuelta pronto. ¡Bonito día!
10/10 Excellent
Elizabeth
Voyage en famille avec de jeunes enfants
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en mai 2024
Réponse de Reservations Department le 20 mai 2024
Thanks for staying with us, Elizabeth! We appreciate you taking the time to share your excellent feedback and we're very happy to hear everything was to your liking, especially the service provided by our teams. We hope to welcome you again very soon!
6/10 Satisfaisant
Elijah
19 mai 2024
Les points forts : Personnel et service
Elijah
Séjour de 1 nuit en mai 2024
Réponse de Reservations Department le 22 mai 2024
Thank you for staying with us, Elijah! We would love to know what could have been better, and we are at your service if you should like to reach out directly and tell us more about your stay. We hope you will consider TRYP Hotels again in the future and that we may welcome you again soon!
10/10 Excellent
Christerfer
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christerfer
Séjour de 7 nuits en mai 2024
Réponse de Reservations Department le 21 mai 2024
Thanks for staying with us, Christerfer! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again very soon!
8/10 Bien
Marisol, long branch
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marisol
Séjour de 2 nuits en mai 2024
Réponse de Reservations Department le 15 mai 2024
Thanks for staying with us, Marisol! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay, especially the care and service provided by our teams. We hope you will visit us again soon!
6/10 Satisfaisant
Lamont
Voyage en couple
14 mai 2024
Les points faibles : Personnel et service
Lamont
Séjour de 4 nuits en mai 2024
Réponse de Reservations Department le 14 mai 2024
Thanks for staying with us, Lamont! We appreciate your feedback and we hope to welcome you again soon!
10/10 Excellent
Donald Roy
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donald Roy
Séjour de 2 nuits en avril 2024
Réponse de Reservations Department le 13 mai 2024
Thanks for staying with us, Donald! We appreciate your feedback and we're very pleased to hear you enjoyed your stay. Hope you'll visit us again soon!
10/10 Excellent
Evangeline, Newark
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evangeline
Séjour de 2 nuits en avril 2024
Réponse de Reservations Department le 13 mai 2024
Thanks for staying with us, Evangeline! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking, especially the quality of our facilities and the care and service provided by our teams. We hope you will visit us again soon!
10/10 Excellent
Natali
10 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Natali
Séjour de 1 nuit en mai 2024
Réponse de Reservations Department le 10 mai 2024
¡Gracias por hospedarse con nosotros, Natalie! Agradecemos que haya tomado de su tiempo para contarnos sobre su experiencia, y nos complace mucho saber que disfrutó de su estadía. Le aseguro hemos compartido sus comentarios con nuestro equipo de Ingeniería para atender sus inquietudes y realizar las reparaciones pertinentes. ¡Esperamos recibirle de vuelta pronto!
8/10 Bien
Doris
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Doris
Séjour de 1 nuit en mai 2024
Réponse de Reservations Department le 10 mai 2024
Thanks for staying with us, Doris! We appreciate your feedback and we're pleased to hear you enjoyed your stay. Hope you’ll visit us again soon!
8/10 Bien
Stuart
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stuart
Séjour de 1 nuit en mai 2024
Réponse de Reservations Department le 9 mai 2024
Thank you for staying with us, Stuart! We appreciate your feedback and we're pleased to hear you enjoyed your stay. Hope you'll visit us again soon!
10/10 Excellent
Rolando
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rolando
Séjour de 4 nuits en avril 2024
Réponse de Reservations Department le 8 mai 2024
¡Gracias por hospedarse con nosotros, Rolando! Agradecemos que haya tomado de su tiempo para contarnos sobre su experiencia, y nos complace mucho saber que todo fue de su agrado. ¡Esperamos recibirle de vuelta pronto!
8/10 Bien
Jarred
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jarred
Séjour de 3 nuits en avril 2024
Réponse de Reservations Department le 7 mai 2024
Thanks for staying with us, Jarred! We appreciate your feedback and we're happy to hear you enjoyed your stay. We certainly look forward to welcoming you again soon!
2/10 Horrible
Edwin
Voyage en couple
5 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edwin
Séjour de 3 nuits en mai 2024
Réponse de Reservations Department le 7 mai 2024
Thank you for staying with us, Edwin! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear your stay did not meet your expectations. Please rest assured that we will be taking the appropriate measures to address your concerns and prevent any future occurrences, and ensure we always uphold the standards of cleanliness, service and sense of urgency that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again so we may better serve you in the future. ¡Bonito día!
10/10 Excellent
Edwin, bayamon
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edwin
Séjour de 1 nuit en mai 2024
Réponse de Reservations Department le 6 mai 2024
Thanks for staying with us, Edwin! We appreciate your feedback and we're very pleased to hear everything was to your liking. Hope you'll visit us again soon!
6/10 Satisfaisant
Kattia
3 mai 2024
Les points faibles : Propreté et personnel et service
Kattia
Séjour de 2 nuits en avril 2024
Réponse de Reservations Department le 3 mai 2024
¡Gracias por hospedarse con nosotros, Kattia! Le agradecemos haya tomado de su tiempo para contarnos sobre su experiencia durante su estadía, y que haya traído esta situación a nuestra atención. Estaremos dando seguimiento a este asunto con nuestro equipo de Houskeeping, para asegurarnos de siempre exceder los estándares de limpieza y servicio a los que aspiramos. La satisfacción de preciados huéspedes como usted es nuestra prioridad, por lo que esperamos recibirle de vuelta muy pronto para así brindarle la calidad de servicio que merece.
10/10 Excellent
Irving
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Irving
Séjour de 5 nuits en février 2024
Réponse de Reservations Department le 20 mai 2024
Thank you for staying with us, Irving! We appreciate your excellent feedback and we're very happy to hear everything was to your liking, especially the care and services delivered by our teams. We hope you will visit us again very soon!
6/10 Satisfaisant
Lowanda
Voyage en couple
2 mai 2024
Les points forts : Personnel et service
Lowanda
Séjour de 4 nuits en janvier 2024
Réponse de Reservations Department le 3 mai 2024
Thank you for staying with us, Lowanda! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. We will be sharing your comments with all of our Teams to follow up on your concerns. We offer our sincere apologies, and we hope you will consider TRYP Hotels again so we may deliver on the guest experience you deserve ¡Bonito día!
10/10 Excellent
Eric
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eric
Séjour de 2 nuits en avril 2024
Réponse de Reservations Department le 2 mai 2024
Thanks for staying with us, Eric! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!
10/10 Excellent
Melissa
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en avril 2024
Réponse de Reservations Department le 1 mai 2024
Thanks for staying with us, Melissa! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. Hope you'll visit us again soon!
6/10 Satisfaisant
zhen, BAYSIDE
Voyage en groupe
1 mai 2024
Les points forts : Propreté et personnel et service
zhen
Séjour de 2 nuits en avril 2024
Réponse de Reservations Department le 1 mai 2024
Thanks for staying with us, Zhen! We appreciate your feedback and we hope to welcome you again soon!
10/10 Excellent
JENNIFER LYNN
Voyage en groupe
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JENNIFER LYNN
Séjour de 2 nuits en mars 2024
Réponse de Reservations Department le 1 mai 2024
Thanks for staying with us, Jennifer! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!
8/10 Bien
Miroslava
Voyage en couple
29 avr. 2024
Miroslava
Séjour de 1 nuit en avril 2024
Réponse de Reservations Department le 30 avr. 2024
¡Gracias por hospedarse con nosotros, Miroslava! Le agradecemos haya tomado de su tiempo para contarnos sobre su experiencia durante su estadía, y lamentamos escuchar que no todo fue de su agrado. Le aseguro estaremos compartiendo sus comentarios con nuestros equipos para atender sus inquietudes ya que la satisfacción de preciados huéspedes como usted es nuestra prioridad. ¡Esperamos recibirle de vuelta muy pronto para así brindarle la calidad de servicio que usted merece!
10/10 Excellent
Kadeen, Danbury
Voyage en famille avec de jeunes enfants
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kadeen
Séjour de 3 nuits en avril 2024
Réponse de Reservations Department le 30 avr. 2024
Thank you for staying with us, Kadeen! We appreciate your feedback and we're very pleased to hear you enjoyed your stay. You will be glad to know that renovations at our main restaurant Emigrante Gastrobar have concluded, and it is once again open for full service. We hope you’ll visit us again soon so you may enjoy all that TRYP By Wyndham Isla Verde has to offer!
10/10 Excellent
Pam
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pam
Séjour de 1 nuit en avril 2024
Réponse de Reservations Department le 29 avr. 2024
Thanks for staying with us, Pam! We thank you for taking the time to tell us about your most recent stay and we're very pleased to hear everything was to your liking. We so appreciate your loyalty we look forward to welcoming you again very soon!
10/10 Excellent
Serena
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Serena
Séjour de 2 nuits en avril 2024
Réponse de Reservations Department le 29 avr. 2024
Thanks for staying with us, Serena! We appreciate your feedback and we're very happy to hear you enjoyed your stay. We definitely look forward to welcoming you again soon!
10/10 Excellent
Cecilia
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cecilia
Séjour de 2 nuits en avril 2024
Réponse de Reservations Department le 29 avr. 2024
Thanks for staying with us, Cecilia! We appreciate your wonderful feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!
10/10 Excellent
Madeline
27 avr. 2024
Les points forts : Propreté et personnel et service
Madeline
Séjour de 3 nuits en avril 2024
Réponse de Reservations Department le 29 avr. 2024
Thanks for staying with us, Madeline! We appreciate your feedback and we're pleased to hear everything was to your liking. Hope you'll visit us again soon!
8/10 Bien
tammy
26 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
tammy
Séjour de 3 nuits en avril 2024
Réponse de Reservations Department le 26 avr. 2024
Thanks for staying with us, Tammy! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. We will share your suggestion about the pool hours with our management team so we may take it on board. We hope to welcome you again soon!
6/10 Satisfaisant
Allissa
26 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Allissa
Séjour de 4 nuits en mars 2024
Réponse de Reservations Department le 29 avr. 2024
Thank you for staying with us, Allissa! We thank you for sharing your feedback, and we are at your service if you should like to reach out directly to tell us more about your stay. We hope you will consider TRYP Hotels again in the future and that we may welcome you soon!
4/10 Médiocre
Dana
Voyage en famille, Voyage en groupe
25 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dana
Séjour de 9 nuits en mars 2024
Réponse de Reservations Department le 25 avr. 2024
Thank you for staying with us, Dana! We thank you for taking the time to share your feedback, and we're very sorry to hear not everything met your expectations. We will be sure to share your comments with our teams to ensure we always deliver on the standards of room quality and excellent service we strive for. We hope you will consider TRYP Hotels again in the future so we may deliver on the guest experience you deserve!
10/10 Excellent
Jose
23 avr. 2024
Jose
Séjour de 1 nuit en avril 2024
Réponse de Reservations Department le 14 mai 2024
Thanks for staying with us, Jose! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!
10/10 Excellent
Pierre, Orlando
23 avr. 2024
Pierre
Séjour de 3 nuits en avril 2024
Réponse de Reservations Department le 14 mai 2024
Thank you for staying with us, Pierre! We appreciate your feedback and we're very pleased to hear everything was to your liking. Hope you'll visit us again soon!
4/10 Médiocre
Mykel
Voyage en famille, Voyage en groupe
23 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Mykel
Séjour de 1 nuit en avril 2024
Réponse de Reservations Department le 25 avr. 2024
Thank you for staying with us, Mykel! We thank you for taking the time to share your feedback with us, and we are sincerely sorry not everything met your expectations. While we regret that an upgrade was not available during your stay, we are pleased to know that our Front Desk team was able to offer alternate compensation for the inconvenience. Please rest assured we have followed up with our Housekeeping & Engineering Teams in order to address your concerns and ensure we always uphold the standards of room quality that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!
6/10 Satisfaisant
Rasaan
23 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Rasaan
Séjour de 5 nuits en avril 2024
Réponse de Reservations Department le 23 avr. 2024
Thanks for staying with us, Rasaan!Once again we offer our apologies regarding the incident with the original room assigned, but we are very happy to know that our teams were able to accommodate you and that you enjoyed the rest of your stay. We hope to welcome you again very soon!
10/10 Excellent
Bryana Amanda
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bryana Amanda
Séjour de 3 nuits en février 2024
Réponse de Reservations Department le 19 avr. 2024
Thanks for staying with us, Bryanna! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!
8/10 Bien
Martin, Braintree
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martin
Séjour de 1 nuit en avril 2024
Réponse de Reservations Department le 19 avr. 2024
Thanks for staying with us, Martin! We appreciate your feedback and we're very happy to hear you enjoyed your stay. We hope to welcome you again soon!
8/10 Bien
María
18 avr. 2024
María
Séjour de 1 nuit en avril 2024
Réponse de Reservations Department le 9 mai 2024
Thanks for staying with us, María! We appreciate your feedback and we're happy to hear you enjoyed your stay. We hope to welcome you again soon!