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Avis sur Fairmont El San Juan Hotel

5 out of 5
Fairmont El San Juan Hotel
6063 Isla Verde Avenue, Carolina

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 640 avis sur 1261." "
Note des voyageurs de 8 (Bien), d’après 261 avis sur 1261." "
Note des voyageurs de 6 (Satisfaisant), d’après 162 avis sur 1261." "
Note des voyageurs de 4 (Médiocre), d’après 93 avis sur 1261." "
Note des voyageurs de 2 (Horrible), d’après 105 avis sur 1261." "

8,6/10

Propreté

8,4/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

4/10 Médiocre

christian

Les points faibles : Infrastructures et conditions de l’hébergement
L’hôtel est très vieux j’avais réservé une vue océan j’ai eu une vie Picine la chambre chère avec aucune prestation même pas une bouteille d’eau le prix plus de 1000dollars honnêtement pas conseillé à éviter
Séjour de 1 nuit en juin 2023
Réponse de Yvonne Ramos, Director of Guest Relations le 3 juil. 2023
Il est regrettable d'apprendre que vous n'avez pas apprécié votre séjour parmi nous, et nous nous excusons pour tout manque de service pendant votre séjour. Ce n'est jamais notre intention, et nous nous assurerons de discuter de tous vos commentaires en interne pour nous assurer que nous fournissons toujours le meilleur service possible. Merci, et nous serions reconnaissants pour une autre chance de vous impressionner à l'avenir.

8/10 Bien

Laurence

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Restaurant for breakfast closed at 10:45 am
Séjour de 1 nuit en octobre 2021
Réponse de Yvonne Ramos, Director of Guest Relations le 29 oct. 2021
We apologize that we had to close a bit earlier - we are focusing our energies to improving how business is done. We look forward to your return visit so you can see this first hand.

10/10 Excellent

Erubey, Norwalk

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great pool area and beach accessibility.
Séjour de 3 nuits en mai 2024

8/10 Bien

joe

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The El San Juan is simply a staple of PR. Though elegant and large in its prime real estate, it’s beginning to look weathered. The power is constantly going off, AC leaks, but the El San Juan always has a special place in my heart. It’s old world charm and just history is amazing. I would definitely keep giving it opportunities to disappoint me…it’s a huge undertaking to keep such a large expensive property in perfect condition, so for that I give them a pass.
Séjour de 3 nuits en mai 2024

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente playa de Isla Verde y el personal atento .
Séjour de 1 nuit en mai 2024

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo muy hermoso
Séjour de 3 nuits en mai 2024

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property and staff were excellent. But Expedia needs to work on its communication with the property. We booked the room on Expedia over an hour before showing up at the property. The staff had no record of our booking so we had to wait over an hour in the lobby while they contacted Expedia to see if the booking was made.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Maria

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

8/10 Bien

Marlene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Older property but well kept. Nice staff. Very friendly and accommodating. My neighbors in the bungalow next door were loud at 2-5am and the walls are not completely soundproof. The room also had a wet smell to it which I have experienced before in poolside rooms. Great pools and beach. Nice breakfast buffet with a good selection.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Marian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful
Séjour de 1 nuit en mai 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 18 mai 2024
Thank you for the great rating and comment of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

mecca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love how the clean your room everyday without asking them I love the pool & the beach the hotel is beautiful food is good yes it little expensive but it worth it if u going to Pr this will be the best hotel everyone pay just to come they have day pass for the pool & beach
Séjour de 4 nuits en mai 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 18 mai 2024
Wow! Thank you so much for the amazing review. Clean accommodations are something you can always expect at the Fairmont El San Juan. We will definitely pass along your praise. Looking forward to your return.

4/10 Médiocre

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Our bathroom was extremely small, very uncomfortable. The rugs smelled moisty. The overall look of the hotel is old, beatiful but old , water was falling from the ceiling , the pos at the bar wouldnt accept apple pat and was outdated. Staff was great thow , and the spa is to die for.
Séjour de 1 nuit en mai 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 11 mai 2024
It was a delight to welcome you to the Fairmont El San Juan, we appreciate your candid review. We're happy to know our amazing team and SPA were the highlights of your stay. Your feedback will be shared with the respective teams to ensure our high standards are being upheld. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Geneve

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location has many different walkable restaurants and supermarkets. In addition, it is located across from an Enterprise car rental. The hotel is clean and the staff was extremely welcoming.
Séjour de 3 nuits en mai 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 11 mai 2024
Thank you for taking the time to leave us a review. We are glad that you appreciated our team and enjoyed your accommodations. We look forward to welcoming you back soon!

10/10 Excellent

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great stay!
Séjour de 2 nuits en mai 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 11 mai 2024
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Leidy Laura

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 5 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 11 mai 2024
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Marisa Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing and so accommodating. We were able to check in early and they made sure the stay was nothing less than wonderful
Séjour de 2 nuits en mai 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 11 mai 2024
Thank you for the great rating and feedback of our hotel and staff! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel with a great lobby, bars and casino.
Séjour de 4 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 11 mai 2024
Thank you for the great rating and feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Weston Griffith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great time
Séjour de 6 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 1 mai 2024
Thank you for the great rating and comment regarding our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Antonella

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 1 mai 2024
Thank you for the rating of our hotel! We are glad that you seemed to have enjoyed your stay and hope to see you again very soon.

6/10 Satisfaisant

Caryn, Merrick

Voyage en famille
Les points forts : Propreté et personnel et service
The hotel was very expensive and felt like although it underwent a renovation it wasn’t as nice as it had been in past. it has become increasingly expensive to dine and spend time at the property but the experience is less impressive. There are other places that cost less that are as nice. Not worth the $$$.
Séjour de 4 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 29 avr. 2024
We are saddened to read your review and want to extend our sincere apologies for the issues you encountered. Your feedback on where we fell short is gratefully received, as we are committed to improving our accommodations and service.

8/10 Bien

Betty

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The villas are the best part of staying here, we upgraded and they accommodate our f needed. Thalia at desk is sweet and helpful. Frank set us up by poolside, and Alondria was very nice and helpful to keeping us fed and serving drinks , the vibe is so nice, will make my 3rd visit soon
Séjour de 4 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 29 avr. 2024
It was a delight to welcome you and we appreciate your review. We're happy to know our amazing team and amenities were the highlights of your stay. Looking forward to many more returns!

10/10 Excellent

Jose A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing place very clean
Séjour de 3 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 29 avr. 2024
Cleanliness is a top priority to us, and your feedback will be shared with the respective teams to ensure our high standards are being upheld. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Ryan

Séjour de 5 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 18 mai 2024
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Satisfaisant

james

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
some of the staff like Orlando by the beach and Darren the waiter by the beach were amazing and could not be more helpful and accommodating.
Séjour de 4 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 25 avr. 2024
Your comments regarding your experience with the staff at the Fairmont El San Juan Hotel are greatly appreciated. Thank you for taking the time to provide feedback. We will share your comments with our team. This feedback will serve as an inspiration to all of our staff as we strive to continuously improve the quality of our services. I would like to thank you again for sharing your experience with us.

6/10 Satisfaisant

Heber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 25 avr. 2024
We appreciate you rating our hotel! Your feedback regarding your stay at the Fairmont El San Juan Hotel would be greatly appreciated.

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was amazing
Séjour de 7 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 23 avr. 2024
Thank you for the great rating and comment of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Sabrina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is amazing definitely recommend this will always be my go to for the area. Great staff very knowledgeable and friendly.
Séjour de 3 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 20 avr. 2024
Thank you for the great rating and feedback of our hotel and staff! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Satisfaisant

Amanda

Séjour de 6 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 11 mai 2024
Thank you for the rating of our hotel! We are disheartened at the fact that it seems that you did not enjoy your stay, at your leisure please feel free to share details of what we could have done differently so as to ensure a memorable trip.

10/10 Excellent

Annakay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 20 avr. 2024
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Eldrick

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great staff except for security was asked twice was I a resident there when I in fact was staying in the villas and didn’t see that interaction with anyone else except me and partner.
Séjour de 3 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 17 avr. 2024
We very much appreciate your feedback regarding your stay at the Fairmont El San Juan Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience.

10/10 Excellent

shawn

Séjour de 4 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 11 mai 2024
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best hotel I’ve stayed at in Puerto Rico
Séjour de 1 nuit en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 13 avr. 2024
Thank you for the great rating and comment of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

gina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very expensive
Séjour de 2 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 13 avr. 2024
Thank you for the rating of our hotel! We have shared with the appropriate team members so as to look into future improvements.

10/10 Excellent

SHEENA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel
Séjour de 3 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 13 avr. 2024
Thank you for the great rating and comment of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Cherry Ann

Voyage en famille
Les points forts : Propreté et personnel et service
Our room had a view of the casino roof and some of the plaster on the wall had come off previously. The service was very nice. The power had cut out a few times when we first arrived. There were a couple of girls stuck in the elevator while the power was cutting out and their screams were disconcerting. I believe they were ok from the ordeal. We used the stairs after that. We were rarely on the property. We had a full itinerary, exploring the island. The valet team as well as the team working the towels and pool were all very attentive. Housekeeping was always on point.
Séjour de 7 nuits en mars 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 13 avr. 2024
It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience.

10/10 Excellent

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay. This property is beautiful and the buildings and greenery are beautiful. Our bungalow was perfectly situated to the pool, dining, and beach, and the room was updated and lovely. Housekeeping did a wonderful job, and all of the staff were extremely friendly and polite and went above and beyond. We would definitely return!
Séjour de 3 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 13 avr. 2024
It was a delight to welcome you to the Fairmont El San Juan, we appreciate your review. We're happy to know our amazing team and amenities were the highlights of your stay. Staff is a top priority to us, and your feedback will be shared with the respective teams to ensure our high standards are being upheld. We hope to have the opportunity to welcome you back for an even better stay in the future.

6/10 Satisfaisant

James

Voyage en famille
Room's were overpriced, food was overpriced and not that good. The mosquitos and cats were terrible. I can't honestly recommend the place to anyone I care about.
Séjour de 3 nuits en avril 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 4 avr. 2024
Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the topics mentioned and prevent future occurrence.We appreciate your sharing your concerns

4/10 Médiocre

Randy

Light would h go on out unexpectedly
Séjour de 3 nuits en mars 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 4 avr. 2024
We apologize for the inconvenience this situation caused during your visit. The Power Company had several interruptions in the Isla Verde and surrounding areas. The property does have a generator that starts working once the power goes out and when the power returns the generator turns off automatically.We do hope this does not deter you from returning in the future.

10/10 Excellent

Stephanie, West Miami

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms was spacious and very nice. Loved the shampoos and soaps! I love Lelabo… had some minor inconveniences, but staff took care of it right away as well as customer service. I would more than gladly stay at this property again.
Séjour de 1 nuit en mars 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 13 avr. 2024
We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future.

8/10 Bien

frankie

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 4 avr. 2024
Thank you for rating your most recent stay with us. We look forward to seeing you again.

4/10 Médiocre

Kenneth

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
A beautiful wine & beverage refrigerator… empty. Not just mine, all rooms, empty. Unacceptable especially for a hotel claiming to be a Fairmont. Check-in took over 1/2hr with only 4 others in front of me. After a long day of circling in the air and being diverted to PR, just wanted a relatively simple check-in and cold water. $700 does NOT justify this hotel AT ALL!
Séjour de 1 nuit en mars 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 31 mars 2024
Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns.

6/10 Satisfaisant

Tara

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Overpriced, the hotel smells of mildew and needs to be cleaned up and painted. Limited dining that was very expensive and not very good. The staff were friendly and spa was good (but very expensive). Stay at the Marriott for a better experience
Séjour de 4 nuits en mars 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 31 mars 2024
Your feedback on where we fell short is gratefully received, as we are committed to improving our accommodations and service. We appreciate you taking the time to share.

8/10 Bien

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Everything was very expensive. The pools were nice. Staff were very friendly. Our room was nice but needed cosmetic work. My biggest complaint was there was a constant sewer smell by our pool room suites. Restaurant in the hotel were food. Cana for dinner was good I had the sword fish. Il Sole Pizzeria Was the best food on the property. Banyan tree side grill by the pool had good fish tacos and chicken sandwich. Casino was small but ok. We won a little but not as much as we do at bigger casinos.
Séjour de 4 nuits en mars 2024
Réponse de Yvonne Ramos, Director of VIP services le 24 mars 2024
It was a delight to welcome you to the property and we appreciate your review. We're happy to know our amazing team and delicious food options were the highlights of your stay. Your feedback will be shared with the respective teams to ensure our high standards are being upheld. We hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Bien

Stacy, West Salem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Yvonne Ramos, Director of VIP services le 24 mars 2024
Thank you for rating the property. We will share with the team so that we can continue focus on improving for guest satisfaction.

2/10 Horrible

Nia

Séjour de 2 nuits en mars 2024
Réponse de Yvonne Ramos, Director of Guest Relations le 13 avr. 2024
We very much appreciate guest feedback regarding their stay at the Fairmont El San Juan Hotel. At your leisure if you could share what led to the rating, we will be happy to take into consideration for future improvements.

10/10 Excellent

Stephanie M

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The El San Juan and Isla Verde are absolutely beautiful and very convenient to get away. would highly recommend
Séjour de 4 nuits en mars 2024
Réponse de Yvonne Ramos, Director of VIP services le 17 mars 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Luis, San Lorenzo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staffs
Séjour de 1 nuit en mars 2024
Réponse de Yvonne Ramos, Director of VIP services le 17 mars 2024
Thank you for the great rating and shout out to the staff! We are glad that you enjoyed your visit and hope to see you again very soon.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful
Séjour de 1 nuit en mars 2024
Réponse de Yvonne Ramos, Director of VIP services le 24 mars 2024
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Erika

Voyage en famille
This was my first time staying at this hotel and my family and I absolutely loved it. The food and drinks were pricey but I was not surprised by this. However, I was surprised by the attitude from some of the staff. Most of the staff we came in contact with were very friendly and eager to help in any way they could. I cannot say that about some of the bar tenders. Two bar tenders in particular seemed annoyed whenever I walked up to the bar to place an oder. I did notice they were also cold to other people placing orders at the bar as well. I stayed on the third floor and the music from the lobby sound like it was coming through the floor! Other than that, I had a good experience and would go back in the future.
Séjour de 1 nuit en mars 2024
Réponse de Yvonne Ramos, Director of VIP services le 17 mars 2024
We very much appreciate your comments regarding your stay and the staff at the Fairmont El San Juan Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be even better than this stay.

10/10 Excellent

Janet L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Yvonne Ramos, Director of VIP services le 24 mars 2024
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.