Avis sur Costa Bahia Hotel Paseo Caribe
Costa Bahia Hotel Paseo Caribe
1 Calle San Gerónimo, San Juan, San Juan
Avis
7,6
Bien
7,8/10
Propreté
7,8/10
Personnel et service
6,8/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
Voyage en groupe, Voyage en couple
18 févr. 2024
Les points forts : Personnel et service
Séjour de 2 nuits en février 2024
10/10 Excellent
Pierrette
11 févr. 2024
Pierrette
Séjour de 1 nuit en février 2024
4/10 Médiocre
Jean-Claude
4 juil. 2023
Jean-Claude
Séjour de 3 nuits en juin 2023
8/10 Bien
Jean-Francois
Voyage en famille
26 mars 2023
Les points forts : Propreté et personnel et service
Jean-Francois
Séjour de 1 nuit en mars 2023
8/10 Bien
Sylvie
Voyage en groupe
12 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sylvie
Séjour de 1 nuit en mars 2023
10/10 Excellent
Philippe
Voyage en famille
6 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Philippe
Séjour de 1 nuit en février 2023
6/10 Satisfaisant
Mai Ly Vo
Voyage en famille
26 févr. 2023
Les points forts : Personnel et service
Mai Ly Vo
Séjour de 1 nuit en février 2023
8/10 Bien
Lopes
Voyage en famille
10 févr. 2023
Les points forts : Propreté et équipements
Lopes
Séjour de 2 nuits en février 2023
6/10 Satisfaisant
Maryse
Voyage en groupe
27 déc. 2022
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
très moyen des changements à faire !
Maryse
Séjour de 1 nuit en décembre 2022
10/10 Excellent
Luis
Voyage d’affaires
12 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luis
Séjour de 3 nuits en juillet 2022
Réponse de Angel le 2 août 2022
Hola Luis. Agradecemos su calificación! Estamos actualmente analizando la oferta del desayuno continental. En lo que podamos mejorar, así lo haremos.
2/10 Horrible
SYLVIE
27 févr. 2022
SYLVIE
Séjour de 1 nuit en février 2022
8/10 Bien
Marisol
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marisol
Séjour de 1 nuit en mai 2024
Réponse de JIEU le 27 mai 2024
Gracias por compartir tus comentarios con nosotros. Estamos encantados de saber que disfrutó de la excelente vista de la habitación durante su estadía. Lamentamos que el desayuno no cumpliera con sus expectativas y abordaremos este problema con nuestro equipo para garantizar una mejor experiencia para nuestros huéspedes en el futuro. Su opinión es valiosa para nosotros mientras nos esforzamos por brindar un servicio excepcional. Esperamos tener la oportunidad de darle la bienvenida nuevamente para una estadía mejor.
10/10 Excellent
Fitzroy
Voyage en groupe, Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fitzroy
Séjour de 3 nuits en mai 2024
Réponse de FD Agent le 25 mai 2024
Thank you for taking the time to leave a 5-star review of our hotel! We are delighted to hear that you had a wonderful experience during your stay. Our team works hard to ensure that all our guests feel welcomed and comfortable. Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back in the future for another enjoyable stay.
10/10 Excellent
Leslie
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leslie
Séjour de 1 nuit en mai 2024
Réponse de FD Agent C le 23 mai 2024
Thank you for your wonderful review! We are delighted to hear that you enjoyed the park and beach near our hotel. It's great to know that you found the sunset view super pretty and had a lovely time during your stay. We strive to provide a memorable experience for all our guests, and we are thrilled that you love our hotel. We look forward to welcoming you back soon for another fantastic stay!
8/10 Bien
Luz, JAYUYA
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luz
Séjour de 1 nuit en mai 2024
Réponse de JIEU le 23 mai 2024
We are sorry to hear about your experience with our furniture. Our team is dedicated to providing a comfortable and enjoyable environment for all our guests. We will address the issue promptly to ensure that all furniture is in top condition for future visitors. Thank you for bringing this to our attention.
10/10 Excellent
Moises
22 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Moises
Séjour de 1 nuit en mai 2024
Réponse de FD Agent C le 23 mai 2024
Thank you for taking the time to leave a 5-star review of our hotel! We are delighted to hear that you had a wonderful experience during your stay. Our team works hard to ensure that all our guests feel welcomed and comfortable. Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back in the future for another enjoyable stay.
8/10 Bien
Tanya Luz
Voyage en couple
21 mai 2024
Les points faibles : Équipements
Tanya Luz
Séjour de 3 nuits en mai 2024
Réponse de FD Agent C le 21 mai 2024
Dear Tanya Luz,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations. We strive to provide a comfortable stay for all of our guests, and we regret to learn that we fell short in some areas.We apologize for any inconvenience you may have experienced with the limited dining options and lack of nearby activities or entertainment. Your comments regarding our staff will be addressed internally to ensure that we are providing the best service possible to our guests.We value your feedback and hope that you will give us another chance in the future to provide you with a more enjoyable stay. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.
10/10 Excellent
jonette
Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jonette
Séjour de 3 nuits en mai 2024
Réponse de FD Agent le 25 mai 2024
Thank you for taking the time to leave a 5-star review of our hotel! We are delighted to hear that you had a wonderful experience during your stay. Our team works hard to ensure that all our guests feel welcomed and comfortable. Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back in the future for another enjoyable stay.
6/10 Satisfaisant
Taisgali
20 mai 2024
Taisgali
Séjour de 1 nuit en mai 2024
Réponse de Angel Rivera - Front Desk Manager le 21 mai 2024
Dear Taisgali, Thank you for taking the time to rate our hotel. We appreciate your feedback and we're always looking for ways to improve our services. We hope to have another opportunity to exceed your expectations in the future. Best regards.
10/10 Excellent
Richard
20 mai 2024
Richard
Séjour de 4 nuits en mars 2024
Réponse de FD Agent le 21 mai 2024
Dear Richard,Thank you so much for your 5-star review of Costa Bahia Hotel! We are thrilled to hear that you had a wonderful experience with us. Our team works hard to provide top-notch services and amenities for our guests, and it's always rewarding to receive such positive feedback.We hope to welcome you back to Costa Bahia Hotel in the future for another fantastic stay. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know.
2/10 Horrible
Carlos
20 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Carlos
Séjour de 6 nuits en mai 2024
Réponse de FD Agent le 22 mai 2024
Dear Carlos, We are sorry to hear that you were not satisfied with our product/service. We strive to provide the best experience for all of our customers, and it is disappointing to hear that we fell short in your case.
4/10 Médiocre
Hugo
Voyage en couple
19 mai 2024
Les points forts : Personnel et service et équipements
Hugo
Séjour de 2 nuits en mai 2024
Réponse de FD Agent C le 21 mai 2024
Thank you for taking the time to leave a review. We are terribly sorry to hear about the issues you experienced during your stay. We apologize for the inconvenience of the TV not working and the lack of room service.We strive to provide top-notch service to all of our guests, and we are disappointed to hear that we fell short in your case. Rest assured; we will address these issues with our team to prevent them from happening in the future.
4/10 Médiocre
Jimmy
19 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Jimmy
Séjour de 4 nuits en mai 2024
Réponse de JIEU le 22 mai 2024
Estimado Jimmy,Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Nos alegra saber que disfrutó de nuestra área de desayuno y del excelente servicio brindado por nuestro personal. Nos disculpamos por los inconvenientes que experimentó durante su estadía y abordaremos los problemas con los canales de televisión, la puerta de la ducha, la bañera y el refrigerador para asegurarnos de que se resuelvan rápidamente.Agradecemos su sugerencia sobre la necesidad de seguridad en el área de estacionamiento y la tomaremos en consideración para mejorar la seguridad y comodidad de nuestros huéspedes. Estamos encantados de que haya disfrutado de la hermosa vista y esperamos darle la bienvenida nuevamente para otra estadía en el futuro.Gracias por elegir nuestro hotel y esperamos brindarle una experiencia aún mejor en su próxima visita.
8/10 Bien
Norman
19 mai 2024
Les points forts : Personnel et service
Norman
Séjour de 2 nuits en mai 2024
Réponse de JIEU le 22 mai 2024
Gracias por compartir tus comentarios con nosotros. Nos alegra saber que encontró conveniente la ubicación de nuestro hotel y que disfrutó del desayuno buffet. Le pedimos disculpas por los problemas que tuvo con el agua caliente, la limpieza de la habitación y la ducha. Sus comentarios son valiosos para nosotros y abordaremos estas inquietudes con prontitud para garantizar una mejor experiencia para nuestros huéspedes en el futuro. Agradecemos su reseña y esperamos tener la oportunidad de darle la bienvenida nuevamente para una estadía mejor.
10/10 Excellent
nancy
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nancy
Séjour de 1 nuit en mai 2024
Réponse de JIEU le 22 mai 2024
Thank you for your positive feedback on the area and our central location. We are delighted to hear that you found the place to be good. Your satisfaction is our top priority, and we strive to provide a comfortable and convenient experience for all our guests. We hope to welcome you back again soon for another enjoyable stay.
10/10 Excellent
Ray
14 mai 2024
Les points forts : Propreté et personnel et service
Ray
Séjour de 4 nuits en mai 2024
Réponse de JIEU le 22 mai 2024
Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had a positive experience with us in the hospitality industry. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please do not hesitate to reach out. Thank you again for choosing us for your hospitality needs.
8/10 Bien
Felisa
Voyage en groupe
13 mai 2024
Les points forts : Propreté et personnel et service
Felisa
Séjour de 3 nuits en mai 2024
Réponse de FD Agent le 25 mai 2024
Thank you for taking the time to leave a review! We strive to provide accurate information to our guests and regret any disappointment this may have caused. Your feedback is valuable to us as we continue to improve our services.
10/10 Excellent
Jelicia
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jelicia
Séjour de 4 nuits en mai 2024
Réponse de JIEU le 22 mai 2024
Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience and that you would definitely come back. Our team works hard to provide exceptional service and create a comfortable environment for our guests. We look forward to welcoming you back in the future.
10/10 Excellent
Blamarys
Voyage en famille avec de jeunes enfants
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Blamarys
Séjour de 2 nuits en mai 2024
Réponse de JIEU le 22 mai 2024
¡Gracias por tu calificación de 5 estrellas! Nos alegra saber que disfrutó de las vistas desde su habitación. Nuestro equipo se enorgullece de brindarles a nuestros huéspedes una experiencia memorable y estamos encantados de que haya apreciado la hermosa vista. Esperamos darle la bienvenida nuevamente pronto para otra estadía maravillosa.
10/10 Excellent
Lindsey, Las Vegas
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lindsey
Séjour de 1 nuit en février 2024
Réponse de JIEU le 22 mai 2024
Thank you for your kind words! We are delighted to hear that you loved the beautiful view during your stay. Our team works hard to ensure that our guests have a memorable experience. We hope to welcome you back soon for another enjoyable visit.
6/10 Satisfaisant
Tais
11 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Tais
Séjour de 1 nuit en mai 2024
Réponse de JIEU le 22 mai 2024
We apologize for the inconvenience you experienced during your stay. Our team is currently working on renovations to improve the overall experience for our guests. We will address the issues with the room furniture to ensure a comfortable stay for all future guests. Thank you for bringing this to our attention, and we hope to welcome you back in the future to showcase our improvements.
8/10 Bien
Jessica
10 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Jessica
Séjour de 1 nuit en mai 2024
Réponse de JIEU le 22 mai 2024
Thank you for your feedback. We apologize for any inconvenience regarding the parking situation and the lack of a pool. We appreciate your kind words about our friendly staff. We are constantly working to improve our amenities and services, and your comments will be taken into consideration. We hope to have the opportunity to welcome you back in the future.
8/10 Bien
Yvette
Voyage en famille
10 mai 2024
Les points forts : Propreté et personnel et service
Yvette
Séjour de 1 nuit en mai 2024
Réponse de JIEU le 22 mai 2024
Thank you for your feedback! We are glad to hear that you enjoyed the beautiful ocean view from your room. We appreciate your suggestion for upgrades and will take it into consideration for future improvements. Your satisfaction is our top priority, and we hope to welcome you back for an even better experience in the future.
6/10 Satisfaisant
Gaelle
Voyage en famille
10 mai 2024
Les points forts : Personnel et service et équipements
Gaelle
Séjour de 3 nuits en mai 2024
Réponse de JIEU le 22 mai 2024
We appreciate your feedback and apologize for the inconveniences you experienced during your stay. Our team is dedicated to maintaining cleanliness and addressing maintenance issues promptly. We are glad to hear that you enjoyed our complimentary breakfast and found our location convenient. Your comments will help us improve our services for future guests. Thank you for choosing to stay with us.
8/10 Bien
Ivelisse
9 mai 2024
Ivelisse
Séjour de 2 nuits en avril 2024
Réponse de FD Agent C le 22 mai 2024
Thank you for taking the time to leave a review! We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we are thrilled to know that you enjoyed your visit. We strive to provide excellent service to all our guests, and we hope to welcome you back again soon. Thank you for choosing us for your hospitality needs.
10/10 Excellent
Miguel, Manlius
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Miguel
Séjour de 2 nuits en février 2024
Réponse de JIEU le 22 mai 2024
Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had a positive experience with us in the hospitality industry. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please do not hesitate to reach out. Thank you again for choosing us for your hospitality needs.
10/10 Excellent
Imer
Voyage d’affaires
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Imer
Séjour de 2 nuits en mai 2024
Réponse de Angel Rivera-Front Desk Manager le 9 mai 2024
Thank you for taking the time to leave us a review! We are delighted to hear that you had a wonderful experience during your stay at our hotel. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. Thank you again for choosing our hotel.
6/10 Satisfaisant
Wilma
8 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Wilma
Séjour de 2 nuits en mai 2024
Réponse de FD Agent C le 22 mai 2024
Thank you for taking the time to share your feedback with us. We are glad to hear that you had a positive experience during your visit. Our team works hard to ensure that all our guests feel welcomed and taken care of. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back in the future.
10/10 Excellent
Leslie
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leslie
Séjour de 4 nuits en mai 2024
Réponse de Angel Rivera-Front Desk Manager le 9 mai 2024
Thank you for your feedback. We are pleased to hear that you found your experience comfortable. Your satisfaction is our top priority, and we strive to provide a high level of comfort for all our customers. If there is anything else we can do to enhance your experience further, please do not hesitate to let us know. Thank you for choosing our services.
10/10 Excellent
Erivan
7 mai 2024
Erivan
Séjour de 2 nuits en avril 2024
Réponse de JIEU le 27 mai 2024
Thank you for taking the time to leave a 5-star review of our hotel! We are delighted to hear that you had a wonderful experience during your stay. Our team works hard to ensure that all our guests feel welcomed and comfortable. Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back in the future for another enjoyable stay.
8/10 Bien
Dowling
Voyage en famille
6 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Dowling
Séjour de 1 nuit en mai 2024
Réponse de Angel Rivera-Front Desk Manager le 9 mai 2024
Thank you for taking the time to provide feedback on your recent experience with us. We are pleased to hear that you found our area and pricing to be great.We apologize for any inconvenience caused by our staff not always being readily available. We will address this issue internally to ensure better availability in the future.Regarding the property needing updating, we appreciate your input and will take this into consideration as we strive to improve our facilities for all guests.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Myrnaly
Voyage d’affaires
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Myrnaly
Séjour de 2 nuits en mai 2024
Réponse de Angel Rivera - Front Desk Manager le 6 mai 2024
Hello Myrnaly. We value you taking the time to review us! Please visit us anytime!
10/10 Excellent
Ivelisse
Voyage en famille
5 mai 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Ivelisse
Séjour de 1 nuit en mai 2024
Réponse de Angel Rivera - Front Desk Manager le 6 mai 2024
Saludos Ivelisse. Lamentamos que su experiencia no fuera como esperaba. Estaremos investigando los detalles que ha mencionado para servirle mejor en un futuro. Gracias por tomar de su tiempo para darnos su review.
10/10 Excellent
Gladysbell
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gladysbell
Séjour de 1 nuit en mars 2024
Réponse de Angel Rivera - Front Desk Manager le 7 mai 2024
We value you as a customer and appreciate taking time to review our property. You are welcome anytime.
8/10 Bien
Edmundo
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edmundo
Séjour de 3 nuits en avril 2024
Réponse de Angel Rivera - Front Desk Manager le 7 mai 2024
Hello Edmundo. We are so happy you took time to review us as a property and appreciate the details of your stay. We strive in serving our customers for the best experience. Please come back anytime.
10/10 Excellent
Maya
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maya
Séjour de 3 nuits en avril 2024
Réponse de Angel Rivera - Front Desk Manager le 7 mai 2024
We value you as a customer and appreciate taking time to review our property. You are welcome anytime.
10/10 Excellent
Wilmarie
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wilmarie
Séjour de 2 nuits en avril 2024
Réponse de Angel Rivera - Front Desk Manager le 7 mai 2024
We value you as a customer and appreciate taking time to review our property. You are welcome anytime.
8/10 Bien
Arleen
Voyage en famille
2 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Arleen
Séjour de 2 nuits en avril 2024
Réponse de Angel Rivera - Front Desk Manager le 7 mai 2024
Hi Arleen, thank you for taking the time to leave a review. We're glad to hear that you enjoyed the tranquility and cleanliness of our property. We hope to see you again soon!
10/10 Excellent
Darrell
Voyage en groupe
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darrell
Séjour de 4 nuits en avril 2024
Réponse de Angel Rivera - Front Desk Manager le 7 mai 2024
We value you as a customer and appreciate taking time to review our property. You are welcome anytime.
8/10 Bien
Randy, Miami
30 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Randy
Séjour de 3 nuits en avril 2024
Réponse de Angel Rivera - Front Desk Manager le 7 mai 2024
Thanks for the review, Randy! We appreciate your positive feedback. We're glad to hear you had a good experience with us.