Les notes se basent sur un nombre total de 118 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 97 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de SF Bay Area

Clean, Secure Hotel & Friendly Staff

Publié le 24 sept. 2014
Les + : Clean rooms, friendly staff, nice grounds, pool, tennis court, spa, full refrigerators, stove, dishwasher, right by Starbucks :)
Situation : Located right off of 880, huge shopping center the next exit down, Starbucks practically next door. Saddlerack is a 5 minute drive.
We were staying at Residence Inn for a bachelorette party, the main party had been booked in a two bedroom suite. There were a few extra girls that needed a bed so we booked a studio room. Upon arrival we asked to be placed as close as possible to the two bedroom suite for convenience. The staff at the front desk informed us that the closest room was down the hall and around the corner, all other close rooms were one bedroom suites. That was fine with us, it was a short 2 min walk, no biggie. We got into our room and noticed it smelled kinda musty but figured it just must need to be aired out. My friend went to use the bathroom and discovered that the entire bathroom was soaked. The fire sprinkler had gone off in the bathroom and was still dripping. We called the front desk and they immediately sent a maintenance man to determine if it could be wiped up or if we needed to switch rooms. He came in and said "Uh Oh" and headed back out. The front desk called back and informed us that we would need to be switched rooms and to come to the front desk to grab the new keys. I went to the office and grabbed the keys and headed towards our new room. They ended up placing us just TWO doors down from the bachelorette party in an upgraded one bedroom suite for our inconvenience! I would have never even requested/demanded an upgrade, but that was SO kind of them!! I would absolutely stay here again, and hopefully next time have time to swim in the pool and relax in the spa!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 8 sept. 2014
Has absolutely everything you need. Makes you feel welcomed Staff was extremely nice and helpful to questions I had
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de California

Weekend get away

Publié le 2 juil. 2014
Les + : the room and recreational basketball court for my son
Les - : none
Situation : Near Great Mall and in the Bay Area
So nice hotel, quiet, and very accommodating. We enjoyed the spacious room and free breakfast and the complimentary cocktail (drinks, nachos, etc) upon our arrival. The professionalism of the staffs. Thank you.
5 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 1 juil. 2014 sur Hotels.com
5 sur 5
Recommandé
pour Escapade entre amis
par Val de Vallejo,.CA

Cozy and clean!

Publié le 10 juin 2014 sur Hotels.com
I loved the rooms! Equipped with a kitchen (no oven) which was great for our group of girls. It was inviting and very clean. Beds were comfortable and breakfast was bonus! Great waffle bar, hot foods and pleanty if choices. I would most definitely book again, a lot of restaurants nearby.
5 sur 5
Recommandé
pour Familles
par sang de texas

Good

Publié le 4 juin 2014 sur Hotels.com
Great hotel.
5 sur 5
Recommandé
pour Familles
par traveler de Los Angeles

Perfect stay! 5 star!

Publié le 22 mai 2014 sur Hotels.com
Room was very modern, clean, and perfect for our stay. The amenities (full size kitchen, microwave, fridge, couch/sofa bed, HDTV) in the room were a plus! Hotel staff was super friendly and courteous. Breakfast buffet was really good and included warm and cold food selections. The waffles were really good! We really enjoyed our stay and will keep this place in mind for future visits.
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par jO de Ceres, Ca

Good for family

Publié le 9 mai 2014 sur Hotels.com
We stayed here for my son's baseball tournament weekend. The room was spacious, clean and the kitchen was clean and well equipped with kitchen basics. Our room was next to the AC units, kind of noisy. Breakfast was good, wish they offered bacon. Would stay again.
4 sur 5
Recommandé
pour Tout le monde
par baritos

Nice hotel neat

Publié le 29 avr. 2014
Everything was good, I prefer RI over other places due to the breakfast. However this time it was not as good as other RIs. However it's still he best
5 sur 5
Recommandé
pour Escapade entre amis
par Florence de LA

As good as home

Publié le 25 avr. 2014 sur Hotels.com
good size room with everything you need, just like home