Les notes se basent sur un nombre total de 124 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 97 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,5 Confort de la chambre
4,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par Pacode FRANCE

Hôtel idéal pour tous

Publié le 5 sept. 2012
Les + : Propreté et services
Les - : Rien
Situation : Pas très loin de San Francisco et tout proche de San José
Très bon hôtel Accueil .. Services et personnels ++++ Chambre : très propre...spacieuse...bien équipée ( grand frigo...micro onde...plaque 2 feux... lave vaisselle...ustensiles de cuisine et couverts ) Piscine ..'BBQ ...salle de Fitness et court de Basket à disposition. Salon de jardin autour d'un brasero....impeccable. Petit déjeuner copieux et varié dans une grande salle.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde SF Bay Area

Clean, Secure Hotel & Friendly Staff

Publié le 24 sept. 2014
Les + : Clean rooms, friendly staff, nice grounds, pool, tennis court, spa, full refrigerators, stove, dishwasher, right by Starbucks :)
Situation : Located right off of 880, huge shopping center the next exit down, Starbucks practically next door. Saddlerack is a 5 minute drive.
We were staying at Residence Inn for a bachelorette party, the main party had been booked in a two bedroom suite. There were a few extra girls that needed a bed so we booked a studio room. Upon arrival we asked to be placed as close as possible to the two bedroom suite for convenience. The staff at the front desk informed us that the closest room was down the hall and around the corner, all other close rooms were one bedroom suites. That was fine with us, it was a short 2 min walk, no biggie. We got into our room and noticed it smelled kinda musty but figured it just must need to be aired out. My friend went to use the bathroom and discovered that the entire bathroom was soaked. The fire sprinkler had gone off in the bathroom and was still dripping. We called the front desk and they immediately sent a maintenance man to determine if it could be wiped up or if we needed to switch rooms. He came in and said "Uh Oh" and headed back out. The front desk called back and informed us that we would need to be switched rooms and to come to the front desk to grab the new keys. I went to the office and grabbed the keys and headed towards our new room. They ended up placing us just TWO doors down from the bachelorette party in an upgraded one bedroom suite for our inconvenience! I would have never even requested/demanded an upgrade, but that was SO kind of them!! I would absolutely stay here again, and hopefully next time have time to swim in the pool and relax in the spa!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 8 sept. 2014
Has absolutely everything you need. Makes you feel welcomed Staff was extremely nice and helpful to questions I had
3 sur 5
Recommandé
pour Événement personnel
par un voyageur vérifié

Milpitas odor

Publié le 19 août 2014 sur Hotels.com
Overall the hotel was nice, breakfast was great, the staff was attentive but the surrounding smell was horrible. My hubby said it was because of the flat area after the end of the bay, it smelt like a bad combo of sewage and manure. Either way every day when I walked outside it hit you like a bad egg! There is a cool fire pit it was crowded every night due to a volleyball convention but it was a nice touch. Our room had the bathroom inside the master so my son would need to come through our room to use the facilities. Plus the bedroom french doors could not lock. There goes our privacy! Bed was very comfy. Great perks, good price but I would not stay there again.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Mariede San Mateo

Airam

Publié le 13 août 2014 sur Hotels.com
Overall stay was great! Except housekeeping didn't knock on our door just opened it. Good thing i did't unlatch the door yet. I asked why he came in without knocking and we have a note "no service needed". He apologized he made a mistake on the room #. I called notified front desk because they should read the note on the door first and if not sure verify first which room to clean. We were terrified thinking it was a break-in or something.
4 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 12 août 2014 sur Hotels.com
5 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 11 août 2014 sur Hotels.com
4 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 24 juil. 2014 sur Hotels.com
4 sur 5
Recommandé
par Mary

Excellent

Publié le 8 juil. 2014 sur Hotels.com
Overall it was a very nice experience. Had a nice and pleasant stay. Breakfast was good and the breakfast staff was really friendly. Wish to stay again.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde California

Weekend get away

Publié le 2 juil. 2014
Les + : the room and recreational basketball court for my son
Les - : none
Situation : Near Great Mall and in the Bay Area
So nice hotel, quiet, and very accommodating. We enjoyed the spacious room and free breakfast and the complimentary cocktail (drinks, nachos, etc) upon our arrival. The professionalism of the staffs. Thank you.