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Avis sur Country Inn & Suites by Radisson, San Jose International Airport, CA

3 out of 5
Country Inn & Suites by Radisson, San Jose International Airport, CA
1350 N 4th St, San Jose, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 515 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 323 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 95 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 1000." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Darrell Denell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast, Clean & Friendly
Séjour de 5 nuits en mai 2024

6/10 Satisfaisant

Venkata Ramana Rao

Séjour de 2 nuits en mai 2024
Réponse de GMO/FOM le 22 mai 2024
Good morning and thank you for your Feedback hope you have a great day.

10/10 Excellent

phil

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
clean and good service
Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 15 mai 2024
Good morning Mr. Phil thank you for you visit with us hope to see you back again.

6/10 Satisfaisant

Maria, Federal Way

Les points forts : Propreté
Les points faibles : Personnel et service
Not much to said
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 11 mai 2024
Good morning Mrs. Maria thank you for your Feedback have a great day.

10/10 Excellent

Andres

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I felt secure
Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 8 mai 2024
Thank you for your Feedback hope to see you back aging.

6/10 Satisfaisant

Neil

Voyage en famille
Two rooms were reserved ..one for handicap that was excellent ..ours was one king bed and the bed was pushed very tightly to air conditioned unit, we requested to be moved and were given a room right across the staff laundry room (noisy) and no fridge or microwave unlike the 1st room provided.
Séjour de 2 nuits en avril 2024
Réponse de GMO/FOM le 2 mai 2024
Good morning Mr. Neil.thank you for you feedback and we apologize for any inconvenience during your visit with us hope you have a great day.

10/10 Excellent

Jenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 28 avr. 2024
Miss Jenny thank you for your Feedback we are glad that you enjoy you stay with us hope to see you back again.

6/10 Satisfaisant

Cari

Les points forts : Propreté, personnel et service, équipements
The property was in an area that appeared to be a mix of old industrial and decaying neighborhood broken up by the looming freeways nearby.
Séjour de 2 nuits en avril 2024
Réponse de GMO/FOM le 25 avr. 2024
Good morning Miss Cari thank you for your Feedback. have a great day.

10/10 Excellent

Gang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de GMO/FOM le 24 avr. 2024
Good morning and hope to see you back again.

8/10 Bien

Marisol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was super quiet
Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 21 avr. 2024
Thank you for your Feedback have a great day.

10/10 Excellent

LENA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was quiet and clean and the staff was friendly and helpful. The breakfast and hot tub were great too.
Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 20 avr. 2024
Good morning Mr. or Mrs. Lena Thank you for your Feedback have a great day hope to see you back again.

2/10 Horrible

bertha

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is dirty, carpet smelled, looks like it has never been vacuumed including the hallways. I had a sleepless night due to allergies from the dust. I wish I would have walked right out when I arrived, since I paid for a night and didn’t get any sleep. Now, I’m waiting for my refund for the night I didn’t not stay. To make things right I would request the full refund.
Séjour de 2 nuits en mars 2024
Réponse de GMO/FOM le 18 avr. 2024
Good afternoon Mrs. Estrada Bwe apologize for any inconvenience during your visit but there it's no refund for this stay.

10/10 Excellent

Sherry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very sweet and personable. Appreciated the checkin conversation and early, early checkout with a live person.
Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 17 avr. 2024
Mrs. Sherrythank you for your feedback

10/10 Excellent

Guadalupe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent!! Breakfast soo good! Very Clean!
Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 17 avr. 2024
Thank you for your Feedback hope to see you back again.

10/10 Excellent

Wai Shan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en mars 2024
Réponse de GMO/FOM le 13 avr. 2024
Good morning Mr. or Mrs. Wai.Thank you for your feedback have a great day.

10/10 Excellent

Rogelio

Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 28 avr. 2024
Good morning Mr. Rogelio.Thank you for your feedback have a great day and hope to see you again.

8/10 Bien

Trang

Séjour de 2 nuits en avril 2024
Réponse de GMO/FOM le 27 avr. 2024
Good morning thank you for your Feedback have a great day.

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location for the airport and basic shopping. The room was spacious and clean. Beds were comfortable with choices of pillows. Sink is in with the toilet and shower. Permanent night light in the bathroom was nice. You can hear the people above you as if you were in a house. That wasn’t terrible but I noticed it. Breakfast had good variety and was fresh. Staff was really nice. The property itself felt very safe. The surrounding area is not a place I would walk around after dark but that wouldn’t keep me from staying here again.
Séjour de 2 nuits en avril 2024
Réponse de GMO/FOM le 5 avr. 2024
Good morning Mrs. Jennifer thank you for your Feedback we are glad that you had a nice stay with us have a great weekend.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is very clean. A few light fixtures outside and in the exercise room had flashing lights.
Séjour de 1 nuit en avril 2024
Réponse de GMO/FOM le 3 avr. 2024
Good morning Mrs. Susan thank you for your Feedback have a great day hope to see you back again.

10/10 Excellent

JUN HONG

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean quiet stay
Séjour de 5 nuits en mars 2024
Réponse de GMO/FOM le 22 mars 2024
Good morning Mr. HongThank you for your Feedback have a great day.

4/10 Médiocre

Abrahan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de GMO/FOM le 20 mars 2024
Good morning Mr. Abrahan.We are sorry for any inconvenience during your visit with us I waned to expressed our apologize for any issue regarding you stay have a great day.

10/10 Excellent

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything good and friendly
Séjour de 2 nuits en mars 2024
Réponse de GMO/FOM le 24 mars 2024
Good morning Miss Brenda thank you for your feedback hope you have a great day.

10/10 Excellent

Keiko

Voyage d’affaires
Les points forts : Équipements
including hot breakfast is very nice
Séjour de 2 nuits en mars 2024
Réponse de GMO/FOM le 7 mars 2024
Mr. or Mrs. Keiko thank you for your Feedback and hope to see you back again

6/10 Satisfaisant

Michael

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Just your average hotel, I wish they had more items in their shop. There isn’t many places near by and the smallest items like a lighter or energy drink took a $15 Uber to get to. Staff was the highlight honestly. Everyone was super nice and genuine.
Séjour de 2 nuits en février 2024
Réponse de GMO/FOM le 29 févr. 2024
Good morning thank you for your feedback and we are sorry small quantity of items in our shop hops you have a great day and hope to see you again.

8/10 Bien

Lillian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was nice but they don't have long term parking. That made it very difficult for me as I had to make arrangements for parking thru a parking garage that the hotel delt with. Then having an extra expense
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 29 févr. 2024
Good morning thank you for your feedback unfortunately we don't have the space to hold extra cars on our property that's why we don't have parking & flight service sorry again hope you have a great day.

6/10 Satisfaisant

Luis

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de GMO/FOM le 29 févr. 2024
Thank you for your feedback have a great day.

4/10 Médiocre

Tonya

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I switched rooms only for both bathtubs to not be working. Also hot tub was out of service and pool was freesing cold.
Séjour de 2 nuits en février 2024
Réponse de GMO/FOM le 29 févr. 2024
Good morning and sorry for any inconvenience regarding this issue hope you have a great day.

6/10 Satisfaisant

BRANDI

Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 20 mars 2024
Good morning Mr. or Mrs. Brandi Thank you for you Feedback have a great day. and hope to see you back again.

10/10 Excellent

Loukas, San francisco

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff was very helpful!
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 29 févr. 2024
Thank you for your Feedback hope to see you again.

10/10 Excellent

Gary

Séjour de 2 nuits en février 2024
Réponse de GMO/FOM le 20 mars 2024
Good Morning Mr. Gary Thank you for you Feedback and hope to see you back again.

6/10 Satisfaisant

Natalie

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 22 févr. 2024
Good morning Miss Natalie thank you for your Feedback hope you have a great day.

8/10 Bien

AdRiana, Fresno

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My experience at this hotel was almost perfect. I loved the cleanliness of the hotel, the room had everything I needed, the continental breakfast even though they serve it super early (6:30-8:30), for those on vacations is not very convenient, but the only thing I had to mention is about the the housekeeper I’m not sure exactly what time it happened but it was approximately at 9:30-10 am. Husband and I were in bed when the housekeeper quickly knocked on our door and opened it. My husband and I almost hard a heart attack for being woken up that way.. We told her we were not leaving yet. She left but she literally came back around a half hour later and did the same thing, knocked and opened the door. Again, we screamed we were still there and we had to jump out of bed and locked the door. This lady returned a 3rd time and did the same with the difference she couldn’t open the door this time because it was locked. It was very frustrating. Check out time was at noon and there is this lady trying to clean the room hours early almost kicking us out of it. Check in at 3 pm, plenty of time to clean the room after the customer leaves. Maybe something admin should address.
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 21 févr. 2024
Good Morning Mrs. Riana we are sorry for the inconvenience regarding the housekeeper and we assure you we are working with housekeeper personnel and this wont be happen again have a great day.

8/10 Bien

beatriz

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 21 févr. 2024
Thank you for your Feedback have a great day.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GREAT!!!
GREAT price, location, room, staff, shuttle, breakfast. I have no clue why this hotel is so much cheaper than comparable hotels but I'll take advantage of it everytime I'm in San Jose.
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 21 févr. 2024
Thank you for your comments hope to see you again.

10/10 Excellent

Junko

Séjour de 2 nuits en février 2024
Réponse de GMO/FOM le 17 févr. 2024
Good morning Mr. Junko thank you for your Feedback hope to see you back again.

10/10 Excellent

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the property was close to the airport and the bed was very comfortable
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 15 févr. 2024
Good afternoon Mr. Steve thank you for your Feedback hope to see you back again

6/10 Satisfaisant

Jennifer R.

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The evening I arrived, I noticed my tub drain did not work. The plug wouldn't stay down so I couldn't fill my tub. I asked for a different room, got a new room but no help moving my stuff. Then I had problems with the sink. I soaked my swimsuit in it, but then couldn't get the plug open. It was jammed. The woman at the front desk at night was bordering on rude a couple times. Also, no extra blankets in the closet!! Not a pleasant stay.
Séjour de 2 nuits en février 2024
Réponse de GMO/FOM le 14 févr. 2024
Good morning Miss Jennifer we are sorry for any issues o with room and thank you for let us know about the service from our night staff one again we apologize for any issues have a great day.

10/10 Excellent

Michael

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great value for the money...
Shockingly surprised! For the money it was amazing.
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 14 févr. 2024
Thank you for your Feedback have a great day and hope to see you back again.

10/10 Excellent

Mirna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They have free gated parking and delicious breakfast. They also have mini market in lobby. Best place to stay in SJ by far!!
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 10 févr. 2024
Miss Mirna thank you for your Feedback have a great day hope to see you again.

8/10 Bien

Jan

Séjour de 2 nuits en janvier 2024
Réponse de GMO/FOM le 7 févr. 2024
Thank you for your Feedback have a great day hope to see you again.

10/10 Excellent

Samson

Nice and clean
Séjour de 2 nuits en février 2024
Réponse de GMO/FOM le 7 févr. 2024
Thank you for your Feedback hope to see you again.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
I have stayed here twice now, because of it's proximity to the airport. My "issue" is that the shuttle isn't available before 0630, and there's also no breakfast available that early. But parking, cleanliness, customer service and room size are good.
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 7 févr. 2024
Thank you for your Feedback and sorry for the inconvenient of any issues hope to see you again have a great day.

10/10 Excellent

Ilene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very pleasant stay. It had nice breakfast. I appreciated the airport shuttle and Pablo, the nice driver.
Séjour de 1 nuit en février 2024
Réponse de GMO/FOM le 7 févr. 2024
Thank you for your comments have a great day.

8/10 Bien

Chinwin

Séjour de 2 nuits en janvier 2024
Réponse de GMO/FOM le 7 févr. 2024
thank you for your Feedback have a great day and hope to see you again.

10/10 Excellent

WEN YAN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place is clean and well managed.
Séjour de 3 nuits en janvier 2024
Réponse de GMO/FOM le 2 févr. 2024
Thank you for your Feedback have a great day.

2/10 Horrible

german

Séjour de 1 nuit en janvier 2024
Réponse de GMO/FOM le 24 mars 2024
Mr. German we apologize for any incident or any issues during your visit with us hope you have a great day. sincerely GMO/FOM

10/10 Excellent

Marlen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GMO/FOM le 31 janv. 2024
Thank you for comments and hope to see you again.

8/10 Bien

Bryan

Les points forts : Personnel et service
The hotel is a little old but was nice, room was cozy, bed was very comfy! NOTHING to do in the nearby area and a little sketchy but it was a quick walk to the light rail at least.
Séjour de 4 nuits en janvier 2024
Réponse de GMO/FOM le 31 janv. 2024
Mr. Bryan thank you for your Feedback hope to see you again.

10/10 Excellent

Junichi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en janvier 2024
Réponse de GMO/FOM le 31 janv. 2024
Good morning thank you for your visit with us we are glad that you enjoy your stay in our property.

8/10 Bien

eddie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de GMO/FOM le 31 janv. 2024
Thank you for your Feedback have a great day.