Avis sur Zoetry Casa del Mar Los Cabos - All Inclusive
Zoetry Casa del Mar Los Cabos - All Inclusive
Carretera Transpeninsular KM 19.5, Los Cabos, San José del Cabo, BCS
Avis
9,4
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,0/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Social Media Coordinator & e-Concierge le 7 mai 2024
Thank you so much for your recommendation of the Resort, we would be glad to welcome you again soon!Kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Breanne
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breanne
Séjour de 7 nuits en avril 2024
Réponse de Social Media Coordinator & e-Concierge le 6 mai 2024
Dear Breanne,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Donald
20 avr. 2024
Donald
Séjour de 6 nuits en avril 2024
Réponse de Social Media Coordinator & e-Concierge le 11 mai 2024
Appreciable Donald,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Claudia
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claudia
Séjour de 5 nuits en mars 2024
Réponse de Social Media Coordinator & e-Concierge le 18 avr. 2024
Dear Claudia,We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Emily
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emily
Réponse de Social Media Coordinator & e-Concierge le 15 avr. 2024
Dear Emily,Thank you for your amazing review of your recent stay at Zoëtry Casa del Mar Los Cabos. We are thrilled to hear that you had a fantastic experience with us. From our friendly staff to our outstanding food offerings, we are delighted that you found our resort top-notch. We appreciate your kind words and look forward to welcoming you back soon for another exceptional stay.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Maximilian
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maximilian
Séjour de 4 nuits en avril 2024
Réponse de Social Media Coordinator & e-Concierge le 13 avr. 2024
Dear Maximilian,It has been an honor to welcome you to Zoëtry Casa del Mar Los Cabos. Thank you for sharing your positive experience with us. We are very happy to know we could exceed your high expectations and that you were especially pleased with the excellent service provided by our professional team. On behalf of our team, we hope to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Annie Christine
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annie Christine
Séjour de 4 nuits en mars 2024
Réponse de Social Media Coordinator & e-Concierge le 9 avr. 2024
Dear Annie Christine,Thank you for your stay at Zoëtry Casa del Mar Los Cabos. We are delighted that we exceeded your expectations. Our teams were helpful and pleasant, ensuring a seamless experience. We're honored to have contributed to your incredible Cabo getaway. We hope to welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Justin S, GRESHAM
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justin S
Séjour de 5 nuits en janvier 2024
Réponse de Social Media Coordinator & e-Concierge le 9 avr. 2024
Dear Thank you for choosing Zoëtry Casa del Mar Los Cabos for your stay and for the kind words about your experience.We look forward to welcoming you back for more magical moments!kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Christina
4 avr. 2024
Christina
Séjour de 6 nuits en mars 2024
Réponse de Social Media Coordinator & e-Concierge le 29 avr. 2024
Appreciable Guest,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
8/10 Bien
David, Enfield
Voyage en famille
29 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service
David
Séjour de 6 nuits en mars 2024
Réponse de Social Media Coordinator & e-Concierge le 1 avr. 2024
Hello David,Thank you for your feedback.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Jeremy
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeremy
Séjour de 7 nuits en mars 2024
Réponse de Social Media Coordinator & e-Concierge le 25 mars 2024
Dear Jeremy,Thank you so much for your recommendation of the Resort, we would be glad to welcome you again very soon!Kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
6/10 Satisfaisant
Sheila
21 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Sheila
Séjour de 6 nuits en mars 2024
Réponse de Social Media Coordinator & e-Concierge le 10 avr. 2024
Dear,Thank you for sharing your vacation rating experience.We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Kind regards,Social Media Coordinator & e-Concierge
10/10 Excellent
Eliran, Roseburg
Voyage en famille avec de jeunes enfants
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eliran
Séjour de 4 nuits en mars 2024
Réponse de Social Media Coordinator & e-Concierge le 19 mars 2024
Dear Eliran,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Dorelly
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dorelly
Séjour de 2 nuits en février 2024
Réponse de Social Media Coordinator & e-Concierge le 5 mars 2024
Dear Dorelly,Thank you for sharing your vacation rating experience of Zoëtry Casa del Mar Los Cabos.We hope we can welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Samuel
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samuel
Séjour de 7 nuits en février 2024
Réponse de Social Media Coordinator & e-Concierge le 21 mars 2024
Dear Samuel,Thank you for taking the time to share your rating of your stay with us.We hope you allow us the opportunity to provide you with another memorable experience such as this one.Sunny regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Leonard
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leonard
Séjour de 5 nuits en février 2024
Réponse de Social Media Coordinator & e-Concierge le 28 févr. 2024
Dear Leonard,We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Mark Lawrence
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark Lawrence
Séjour de 2 nuits en février 2024
Réponse de Social Media Coordinator & e-Concierge le 28 févr. 2024
Dear Mark Lawrence,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
6/10 Satisfaisant
Felipe
Voyage en couple
26 févr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Felipe
Séjour de 6 nuits en février 2024
Réponse de Social Media Coordinator & e-Concierge le 26 févr. 2024
Dear Felipe,We want to start by thanking you for allowing us to be part of your vacation and for taking the time to share your opinion about your experience.It is with great sadness that we learn of an overall disappointing experience, we sincerely regret that we did not fulfill your expectations during your visit. However, we value our guests’ opinions since they let us know how you perceive our resort, clearly show us what we need to maintain, and show us those areas where we still need to keep improving.Despite these inconveniences, we hope to have the opportunity to welcome you back soon and make a difference in your stay.Cordially,Social Media Coordinator & e-Concierge
8/10 Bien
Benjamin
5 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Zoetry in early spring
Benjamin
Séjour de 5 nuits en janvier 2024
Réponse de Social Media Coordinator & e-Concierge le 6 févr. 2024
Dear Benjamin,We would like to thank you for taking the time to share your sincere comments regarding your stay with us. It has been our pleasure to host you.We can assure you we will share your review with the corresponding department to take action in this regard.We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Stephanie
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephanie
Séjour de 4 nuits en décembre 2023
Réponse de Social Media Coordinator & e-Concierge le 23 janv. 2024
Dear Stephanie,It has been an honor to welcome you to Zoëtry Casa del Mar Los Cabos. Thank you for sharing your positive experience with us. We are very happy to know we were able to exceed your high expectations and that you were especially pleased with the excellent service provided by our professional team. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Robert
22 janv. 2024
Robert
Séjour de 3 nuits en janvier 2024
Réponse de Social Media Coordinator & e-Concierge le 23 janv. 2024
Dear Robert,We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Braeden
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Braeden
Séjour de 4 nuits en janvier 2024
Réponse de Social Media Coordinator & e-Concierge le 20 janv. 2024
Dear Braeden,We would like to thank you for taking the time to share your sincere comments regarding your stay with us. It has been our pleasure to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. We can assure you we will consider your suggestions and share them with the corresponding department. Therefore, we sincerely hope to have the opportunity to welcome you back to our resort, your home away from home. Kind Regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Maggie
8 janv. 2024
Maggie
Séjour de 4 nuits en décembre 2023
Réponse de Social Media Coordinator & e-Concierge le 10 janv. 2024
Thank you Maggie.
10/10 Excellent
Bridget
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bridget
Réponse de Social Media Coordinator & e-Concierge le 5 janv. 2024
Thank you
10/10 Excellent
erick eduardo flores
2 janv. 2024
erick eduardo flores
Séjour de 1 nuit en décembre 2023
Réponse de Social Media Coordinator & e-Concierge le 22 janv. 2024
Appreciable erick eduardo flores ,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
DONALD, Monroe
31 déc. 2023
DONALD
Séjour de 2 nuits en décembre 2023
Réponse de Social Media Coordinator & e-Concierge le 2 janv. 2024
Appreciable Donald,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Carlos
18 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 6 nuits en décembre 2023
Réponse de Social Media Coordinator & e-Concierge le 18 déc. 2023
Dear Carlos ,Thank you for choosing Zoëtry Casa del Mar Los Cabos for your getaway. We are happy you had a great experience and thoroughly enjoyed the relaxing atmosphere, genuine service, and the property's beauty. Our resort is truly an exceptional place to visit for a vacation with so many wonderful offerings and colleagues to take care of our guests. We look forward to welcoming you back soon for more lasting memories.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Stephen
Voyage en couple
13 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Réponse de Social Media Coordinator & e-Concierge le 6 févr. 2024
Appreciable Stephen,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Nelofar
Voyage en groupe
3 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nelofar
Séjour de 4 nuits en novembre 2023
Réponse de Social Media Coordinator & e-Concierge le 9 déc. 2023
Dear Nelofar,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
8/10 Bien
gordon
Voyage en couple
2 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
gordon
Séjour de 7 nuits en novembre 2023
Réponse de Social Media Coordinator & e-Concierge le 9 déc. 2023
Dear gordon, We are very pleased to know that you have enjoyed the service provided. Therefore, we would like to mention how much we appreciate the time that you have taken to share your experience, let us assure you that your feedback is essential and that we will consider your comments since our mission is to offer the best quality service to our guests.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Michelle
Voyage en couple
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 3 nuits en novembre 2023
Réponse de Social Media Coordinator & e-Concierge le 28 nov. 2023
Dear Michelle,Thank you for choosing to stay at Zoëtry Casa del Mar Los Cabos. We pride ourselves on delivering exceptional service and ensuring guests feel well cared for. We are glad you had the opportunity to experience it firsthand. We look forward to creating more memorable experiences on a future occasion.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Ernst
14 nov. 2023
Ernst
Séjour de 7 nuits en novembre 2023
Réponse de Social Media Coordinator & e-Concierge le 9 déc. 2023
Dear Ernst,Thank you for sharing your vacation rating experience of Zoëtry Casa del Mar Los Cabos.We hope we can welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
William
Voyage en couple
13 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
William
Séjour de 3 nuits en novembre 2023
Réponse de Social Media Coordinator & e-Concierge le 15 nov. 2023
Dear William.We are pleased to host you and offer you a warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We would like to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Heather
Voyage en couple
12 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 3 nuits en novembre 2023
Réponse de Social Media Coordinator & e-Concierge le 13 nov. 2023
Dear Heather,Thank you for your feedback and for giving us the privilege of being part of your anniversary. Reviews like these are the best reward for our team, we are glad to know we achieved our goal of making this anniversary remain in your memories. We will gladly extend your compliments to the rest of the team.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Warm regardsDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Laura
Voyage en groupe
6 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 4 nuits en novembre 2023
Réponse de Social Media Coordinator & e-Concierge le 6 nov. 2023
Dear Laura,Thank you for taking the time to leave your kind words and observations following your recent stay with us at Zoëtry Casa del Mar Los Cabos. It’s a pleasure reading that you have had an excellent experience and have enjoyed all the details we take pride in offering our guests.We would certainly be glad to have you back for another wonderful stay.Cordially yours!Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Kristina, Newcastle
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristina
Séjour de 6 nuits en octobre 2023
Réponse de Social Media Coordinator & e-Concierge le 1 nov. 2023
Appreciable,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
David Christopher Fernandez
Voyage en couple
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David Christopher Fernandez
Séjour de 4 nuits en octobre 2023
Réponse de Social Media Coordinator & e-Concierge le 31 oct. 2023
Dear David Christopher Fernandez ,We would like to thank you for selecting Zoëtry Casa del Mar Los Cabos as your host on your recent gateway to this extraordinary destination. It was a pleasure hosting you.We are happy to read that you enjoyed your stay and were satisfied with our service. We have strived to deliver the most memorable experience to our valued guests. Furthermore, we highly appreciate your feedback, which gives our future guests a great point of reference. Please be assured that we have shared all your kind remarks with our team.Thank you very much for your recommendation, we look forward to having the pleasure of welcoming you back home soon.Kind regards, Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Karla
Voyage en couple
18 oct. 2023
Les points forts : Propreté, personnel et service, équipements
Karla
Séjour de 4 nuits en octobre 2023
Réponse de Social Media Coordinator & e-Concierge le 18 oct. 2023
Dear Karla, We are very pleased to know that you have enjoyed the service provided. Therefore, we would like to mention how much we appreciate the time that you have taken to share your experience, let us assure you that your feedback is very important and that we will take your comments into consideration since our mission is to offer the best quality service to our guests.We hope to have the opportunity to welcome you back.Kind regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
MERCEDES
15 oct. 2023
MERCEDES
Séjour de 3 nuits en octobre 2023
Réponse de Social Media Coordinator & e-Concierge le 6 nov. 2023
Appreciable Mercedes,Receive a warm greeting from the Zoëtry Casa del Mar Los Cabos family.We appreciate you taking the time to share your rating with us through our Expedia account.We look forward to welcoming you back soon and providing you with another incredible experience.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
JESSICA
Voyage en couple
22 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JESSICA
Séjour de 4 nuits en septembre 2023
Réponse de Social Media Coordinator & e-Concierge le 22 sept. 2023
Estimada Jessica,Reciba un cordial saludo de parte de la familia Zoëtry Casa del Mar Los Cabos.Agradecemos tomarse el tiempo para compartir sus comentarios con nosotros a través de nuestra cuenta de Expedia.Esperamos darle la bienvenida nuevamente en un futuro cercano y brindarle otra experiencia increíble.Atentamente,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
8/10 Bien
Steven
Voyage en couple
21 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 4 nuits en septembre 2023
Réponse de Social Media Coordinator & e-Concierge le 22 sept. 2023
Dear Steven,We appreciate you have taken the time to write a review about your stay with us.Regarding your comments, we regret to know that you had some unexpected circumstances that do not represent our brand standards.Please be certain that we have taken your feedback seriously and we will work in our opportunity areas to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Cordially,Social Media Coordinator & e-Concierge
10/10 Excellent
michelle
8 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
michelle
Séjour de 1 nuit en septembre 2023
Réponse de Social Media Coordinator & e-Concierge le 8 sept. 2023
Appreciable michelle ,We would like to thank you for taking the time to share your sincere comments regarding your stay with us. We hope to have the opportunity to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Deborah Elaine
Voyage en couple
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah Elaine
Séjour de 3 nuits en août 2023
Réponse de Social Media Coordinator & e-Concierge le 4 sept. 2023
Dear Deborah Elaine,Thank you for staying at Zoëtry Casa del Mar Los Cabos and sharing your kind sentiments. We are pleased that the team extended excellent customer service with a smile. We appreciate your recommendations, and we look forward to hosting you again at our wellness haven.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Linda
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 5 nuits en août 2023
Réponse de Social Media Coordinator & e-Concierge le 4 sept. 2023
Dear Linda,We are delighted to know that you had an enjoyable stay. Thank you for the kind words about Zoëtry Casa del Mar Los Cabos and the service provided.Our colleagues are certainly known as genuinely caring and focused on making our guests happy and ensuring that all our guests leave with beautiful vacation memories.On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Stephan
Voyage en couple
29 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephan
Séjour de 5 nuits en août 2023
Réponse de Social Media Coordinator & e-Concierge le 29 août 2023
Dear Stephan,Thank you for taking the time to share your sincere comments regarding your last stay with us. It has been our pleasure to host you and offer you a very warm and efficient service Zoëtry Casa del Mar Los Cabos. We hope to have the opportunity to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Nathan
27 août 2023
Nathan
Séjour de 2 nuits en août 2023
Réponse de Social Media Coordinator & e-Concierge le 18 sept. 2023
Dear Nathan.It has been our pleasure to host you and offer you a very warm and efficient service in Zoëtry Casa del Mar Los Cabos. Your review will be great advice for our future guests.We hope to have the opportunity to welcome you back to this beautiful complex to offer you another incredible experience!Sincerely,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
8/10 Bien
Pamela
Voyage en couple
26 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pamela
Séjour de 7 nuits en août 2023
Réponse de Social Media Coordinator & e-Concierge le 28 août 2023
Dear Pamela,Thank you for sharing your vacation rating experience of Zoëtry Casa del Mar Los Cabos.We hope we can welcome you back to your home away from home.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Mike, Ontario
Voyage en couple
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 2 nuits en août 2023
Réponse de Social Media Coordinator & e-Concierge le 23 août 2023
Dear Mike,Thank you for your feedback and for giving us the privilege of being part of your anniversary. Reviews like these are the best reward for our team, we are glad to know we achieved our goal of making this anniversary remain in your memories. We will gladly extend your compliments to the rest of the team.We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Warm regardsDiana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
10/10 Excellent
Claudia
Voyage en couple
16 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claudia
Séjour de 3 nuits en août 2023
Réponse de Social Media Coordinator & e-Concierge le 16 août 2023
Estimado Claudia,Gracias por tomarse el tiempo para dejar sus amables observaciones después de su reciente visita a Zoëtry Casa del Mar Los Cabos.Sin duda, sería un placer tenerle de regreso para otra maravillosa visita.¡Cordialmente!Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos
8/10 Bien
Jorge
Voyage en couple
1 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge
Séjour de 2 nuits en juillet 2023
Réponse de Social Media Coordinator & e-Concierge le 1 août 2023
Dear Jorge,We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you have enjoyed your holiday is for us the best confirmation that we are working in the right direction. We are glad that you have enjoyed the service provided by our colleagues.Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guests. We hope to have the opportunity to welcome you back to your home away from home Zoëtry Casa del Mar Los Cabos.Best regards,Diana RiosSocial Media Coordinator & e-ConciergeZoëtry Casa del Mar Los Cabos