Avis sur Viceroy Los Cabos
Viceroy Los Cabos
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS
Avis
9,0
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
9,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
25 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2022
8/10 Bien
Florent
Voyage en couple
27 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Florent
Séjour de 3 nuits en octobre 2021
Réponse de Viceroy Los Cabos le 27 oct. 2021
Merci beaucoup pour ce retour afin que nous puissions revoir. Nous espérons que vous pourrez à nouveau nous rendre visite bientôt!
8/10 Bien
Voyageur vérifié
Voyage en famille
5 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2021
Réponse de Viceroy Los Cabos le 11 août 2021
Thank you for your review, please come visit us again soon!
10/10 Excellent
Voyageur vérifié
19 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Martin K le 22 août 2019
Thank You
10/10 Excellent
Alia
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alia
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 25 mai 2024
Alia, thank you for your wonderful feedback! We're thrilled to hear you had a great stay at Viceroy Los Cabos. We look forward to welcoming you back for another fantastic experience!
10/10 Excellent
yaron
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
yaron
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Yaron, thank you for your kind words about the Viceroy Los Cabos. The team is delighted that you enjoyed your stay. We're looking forward to welcoming you back soon!
10/10 Excellent
Sevn
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sevn
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Sevn, thank you for sharing your experience. It is wonderful to know that your second visit to Viceroy Los Cabos was just as amazing. The team looks forward to welcoming you back for another memorable stay!
10/10 Excellent
vinod
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
vinod
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 13 mai 2024
Vinod, it's fantastic to hear you rated Viceroy Los Cabos as the 'best in Cabos'. We truly appreciate your positive feedback and we're delighted that you had such an exceptional experience. We hope to welcome you back soon.
10/10 Excellent
Stephanie
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 13 mai 2024
Stephanie, it's fantastic to hear that you had a superb experience at Viceroy Los Cabos! We appreciate your positive feedback and hope to see you back again soon for another wonderful visit.
10/10 Excellent
Ali
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ali
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 12 mai 2024
Ali, it's wonderful to hear that you found your stay at Viceroy Los Cabos to be amazing. We strive to provide exceptional experiences, and will work towards ensuring that our valued guests like you, especially those with elite booking status, feel the exclusivity they deserve. We trust a slightly more personalized touch, beyond the chocolate delicacy, would have enhanced your visit. We appreciate your feedback and look forward to treating you to an elevated experience on your next stay.
10/10 Excellent
Ahmet
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ahmet
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 10 mai 2024
Ahmet, thank you for your feedback. At Viceroy Los Cabos, we pride ourselves in our distinct architecture and the amiable nature of our team members. We're thrilled to learn our cleanliness standards met your expectations and offered you a refreshing stay. We decidedly hope to welcome you again for another serene retreat.
10/10 Excellent
damon
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
damon
Séjour de 6 nuits en avril 2024
Réponse de Customer Service le 28 mai 2024
Damon,Thank you for your excellent rating of Viceroy Los Cabos. The team is delighted to have met your expectations. We’re looking forward to welcoming you back for another memorable stay!
10/10 Excellent
Yvonne Bessem
Voyage en groupe
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yvonne Bessem
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Yvonne, your sentiments regarding the Viceroy Los Cabos made our day! Maintaining the highest level of standards for our esteemed guests is a core priority for us. We are thrilled you found everything up to par. We value your feedback and look forward to welcoming you back in the near future.
10/10 Excellent
mauricio NAJERA
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mauricio NAJERA
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Mauricio, es alentador escuchar comentarios tan positivos. Su satisfacción trae alegría a nuestro equipo en Viceroy Los Cabos. Esperamos ansiosamente su regreso para otra excelente estadía.
10/10 Excellent
Selwyn
Voyage en famille
6 mai 2024
Selwyn
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Selwyn, it's wonderful to learn that Viceroy Los Cabos managed to exceed your expectations during your first visit to Cabo. Your recognition of our in-house team's warm welcome is deeply appreciated. We're thrilled that we could provide a comforting and safe environment for you, particularly during such a significant event as a wedding. We look forward to hosting your next visit.
10/10 Excellent
Heide, San Pedro
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heide
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 7 mai 2024
Heide, it's truly wonderful to hear that your stay at Viceroy Los Cabos was memorable, especially during your birthday. We're delighted you felt the unique mix of modern, bohemian, and chic style as well as the enjoyable dining options on the property. Our team is pleased that the hands-on service from your room butler made your stay even more convenient. We really appreciate your understanding about the room upgrade and are pleased that the room exceeded your expectations nonetheless. Your high recommendation is greatly appreciated and we look forward to possibly hosting you again in the future.
10/10 Excellent
Todd
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todd
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 4 mai 2024
Todd, thank you for your kind words. We're delighted to hear that you found Viceroy Los Cabos to be a captivating place and our service to be commendable. We hope to see you back for another memorable experience.
10/10 Excellent
Edilian
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edilian
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Edilian, it's truly wonderful to hear that you had such an exceptional experience at Viceroy Los Cabos. We appreciate your succinct but significant remarks and can't wait to welcome you back for another amazing visit.
10/10 Excellent
Patrick
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patrick
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Patrick, we're thrilled to hear you enjoyed the minimalist aesthetic at Viceroy Los Cabos. Our goal is to create an environment that is both visually pleasing and comfortable, and we're delighted to know we achieved that during your stay. We hope to welcome you back soon.
2/10 Horrible
Mathew
1 mai 2024
Mathew
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 21 mai 2024
Mathew, thank you for your feedback. Your experience is important to us, and we aim to provide exceptional service to every guest. If you have any specific concerns or details to share about your stay, we would appreciate the opportunity to address them. Safe travels.
10/10 Excellent
Karen
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Karen, it's wonderful to see your perfect rating for Viceroy Los Cabos. We're grateful for guests like you and look forward to making your next stay just as enjoyable as this one. Take care!
4/10 Médiocre
Edgar alfredo
Voyage en famille avec de jeunes enfants
30 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Edgar alfredo
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 1 mai 2024
Edgar, we're truly sorry to hear about your recent experiences. It's unfortunate to learn that our dining options did not meet your expectations and were not aligned with the room type you anticipated. We appreciate your feedback as we continually strive to evolve our guest experiences. Rest assured, your comments will be shared with our team members for review and improvement. Thank you for taking the time to share.
10/10 Excellent
Isaac Ofori
29 avr. 2024
Isaac Ofori
Séjour de 6 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Isaac, it's fantastic to hear that you enjoyed your stay at Viceroy Los Cabos. We strive to create a pleasing environment for our guests, and we're pleased it made your visit delightful. We can't wait to welcome you back soon.
10/10 Excellent
Naieri
27 avr. 2024
Naieri
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 18 mai 2024
Naieri, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Viceroy Los Cabos!
8/10 Bien
Kerin
26 avr. 2024
Kerin
Séjour de 5 nuits en décembre 2023
Réponse de Customer Service le 26 avr. 2024
Kerin, it's wonderful to know you found the Viceroy Los Cabos to be a great place for your stay. Thank you for sharing your satisfaction, we look forward to hosting you again in the near future. Safe travels.
10/10 Excellent
Tina
Voyage en groupe
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tina
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 23 avr. 2024
Tina, thanks for choosing Viceroy Los Cabos for your weekend getaway. We are thrilled to learn that you and your friends had an amazing experience. Your positive feedback is much appreciated and we look forward to welcoming you back for another perfect stay.
10/10 Excellent
Noemi
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noemi
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 23 avr. 2024
Noemi, thank you for sharing your experiences at Viceroy Los Cabos. We're delighted you had an amazing stay with beautiful views and found our team members friendly. Your feedback on breakfast options is well-noted. We look forward to offering you an even more enhanced experience during your next visit.
10/10 Excellent
Moataz
22 avr. 2024
Moataz
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 12 mai 2024
Moataz, thank you for taking the time to rate your stay at Viceroy Los Cabos. We're thrilled to see that your visit was memorable. Should your travels bring you back to the area, we hope to welcome you once more.
10/10 Excellent
Ezekiel
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ezekiel
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 22 avr. 2024
Ezekiel, we're delighted to hear about your wonderful experience at Viceroy Los Cabos. It's especially gratifying to know that our team members left such a strong, positive impression with their exceptional service. Your kind words motivate us to continuously deliver top-notch service. We eagerly await your return visit.
10/10 Excellent
Robert
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 25 avr. 2024
Robert, it's wonderful to hear that you found the team members at Viceroy Los Cabos to be very pleasant. We're thrilled that our dedication to friendly service resonated with you during your stay. We hope to see you again soon.
10/10 Excellent
Elana
19 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Elana
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Elana, it's wonderful to know that you found the Viceroy Los Cabos to be at the pinnacle of cleanliness and that the service exceeded your expectations. We truly appreciate your recognition and we're already eager to provide you with another amazing experience on your next visit. Thank you for choosing us!
10/10 Excellent
George
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
George
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
George, we're glad to hear you enjoyed the stunning aesthetics and cleanliness of Viceroy Los Cabos. We strive to keep our premises immaculate for our beloved guests. Looking forward to welcoming you back for another memorable stay!
10/10 Excellent
Anna, San Diego
16 avr. 2024
Anna
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 6 mai 2024
Thank you for the 5 out of 5 rating, Anna!We're thrilled to see how much you enjoyed staying at Viceroy Los Cabos. We look forward to hosting you again in the near future! Thank you again for sharing.
10/10 Excellent
Monte
15 avr. 2024
Monte
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 6 mai 2024
Monte, thank you for your rating. We're thrilled to know your visit to Viceroy Los Cabos was a satisfying one. We're awaiting your return for more extraordinary experiences.
10/10 Excellent
matthew
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
matthew
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 13 avr. 2024
Matthew, thank you for your concise yet remarkable feedback. Viceroy Los Cabos is indeed delighted to be recognized as a 'great spot'. Looking forward for your next visit and the opportunity of making your stay even more memorable.
2/10 Horrible
Scarlett
11 avr. 2024
Scarlett
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Scarlett, it seems like your stay didn't meet expectations. We deeply regret to hear this, as we strive to create exceptional experiences for all our guests. Your feedback is crucial for our improvement and we sincerely hope that you give us another chance in the future.
10/10 Excellent
Jess Thomas
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jess Thomas
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Jess, we're thrilled to hear about your excellent experience at Viceroy Los Cabos. Our team member ChuChu's attentiveness to your needs is a prime example of the standard of service we strive to provide. Your recommendation means a lot to us, and we eagerly anticipate your future visits.
10/10 Excellent
Abigail
Voyage en groupe, Voyage d’affaires
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abigail
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 5 avr. 2024
Thank you for sharing, Abigail!At Viceroy Los Cabos, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 Excellent
Christina
2 avr. 2024
Christina
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 22 avr. 2024
Christina, thank you so much for your 5-star rating of Viceroy Los Cabos on Expedia. We are thrilled that you enjoyed your stay with us. We sincerely hope to welcome you back soon!
10/10 Excellent
Christina
2 avr. 2024
Christina
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 22 avr. 2024
Christina, it's wonderful to hear that your time at Viceroy Los Cabos was a positive experience! We strive to deliver excellent experiences, and your rating is much appreciated. We can't wait for the opportunity to serve you again in the future. Safe travels until then!
10/10 Excellent
Javit
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Javit
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Javit, thank you for sharing your positive feedback about Viceroy Los Cabos. We are pleased to hear you had a great experience as your satisfaction is our top priority. We hope to welcome you back soon for another memorable stay.
10/10 Excellent
Marty
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marty
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Marty, we're delighted to hear that you enjoyed your stay at the Viceroy Los Cabos. Your positive remarks about the distinct features of our property warm our hearts. We're eager to see you again for another memorable time with us.
2/10 Horrible
Fay, Manhattan Beach
Voyage en famille
31 mars 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Fay
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 2 avr. 2024
Fay, we regret to hear that your experience was not up to your expectations. Please note that we work hard to deliver a superior level of service to our guests. Your feedback is important and will be utilized to make improvements to ensure we provide an excellent experience. We hope for a chance to serve you better in the future.
10/10 Excellent
Tanya
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tanya
Séjour de 6 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Tanya, thank you for leaving a perfect rating for Viceroy Los Cabos. We appreciate your feedback and hope to welcome you back soon for another equally satisfying experience.
10/10 Excellent
Aaron
29 mars 2024
Aaron
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 19 avr. 2024
Aaron, thank you for choosing Viceroy Los Cabos and leaving us a rating on Expedia. We're pleased to know your stay was enjoyable. We look forward to welcoming you back in the future!
10/10 Excellent
Claris
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claris
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 29 mars 2024
Claris, it's great to hear that your experience at Viceroy Los Cabos was excellent! We strive to provide a top-notch stay for every guest and it sounds like we hit the mark with you. We hope to provide you with an equally enjoyable experience on your next visit.
10/10 Excellent
Maury De
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maury De
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 21 avr. 2024
Maury De, it sounds like you had a great experience at Viceroy Los Cabos. We're thrilled you chose us for your stay and we hope to welcome you back in the future. Thank you for your wonderful rating on Expedia!
10/10 Excellent
Harry
24 mars 2024
Harry
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 14 avr. 2024
Thanks for the fantastic rating, Harry!It's outstanding we could exceed your expectations during your stay at Viceroy Los Cabos. We're all looking forward to your next stay with us.
10/10 Excellent
Joohyun
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joohyun
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 8 avr. 2024
Joohyun, thank you for leaving a rating for Viceroy Los Cabos on Expedia. We're delighted your stay with us was to your satisfaction and hope to have the pleasure of welcoming you back in the future.
10/10 Excellent
Edward
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 7 avr. 2024
Edward, thank you for taking the time to rate your recent stay at Viceroy Los Cabos. It's wonderful to know that you had a delightful experience. We hope to welcome you again for another exceptional visit in the future.