Bar à cocktails, vue sur la mer

Avis sur One&Only Palmilla, Los Cabos

5 out of 5
One&Only Palmilla, Los Cabos
Km 7.5 Carretera Transpeninsular, San José del Cabo, BCS

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 442 avis sur 488." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 488." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 488." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 488." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 488." "

10/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en août 2021
Réponse de Alexandre Mathais Hotel Manager le 21 sept. 2021
Dear Guest, We thank you for your score! Alexandre Mathais Hotel Manager

10/10 Excellent

Isabelle, Montréal, Québec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour mémorable, un hotel d'exception!
J'ai d'abord choisi le One&Only palmilla parce qu'il fait parti des endroits mentionnés dan le livre "The world's greatest hotels" et je n'ai pas été déçue. Avec mon mari, nous avons eu l'occasion de beaucoup voyager et le O&O est un des meilleurs endroits où nous avons séjourné. Le service est tout simplement exceptionnel. Un des meilleurs. Tout a été pensé que le voyageur se sente chez lui. Un butler répond aux moindres de vos désirs. L'endroit est paradisiaque, le bord de la mer de Cortez est d'une grande beauté. Je vous conseille de louer un bout de plage avec lit flottant au-dessus des flots. L'expérience fut mémorable. Quelques éléments à améliorer si on veut être pointilleux: 1.les restaurants offrent une cuisine de qualité mais sont très chers. 2.Le coin manucure pédicure et coiffure du spa fait trop années 50. Aucune fenêtre alors que le reste du spa est de toute beauté. 3. À la piscine réservé aux adultes,nous avons trouvé le personnel moins courtois qu'à la piscine plus familiale. Nous y sommes allés une fois en fin de journée pour relaxer avec mon mari pendant que nos filles se reposaient, et les garçons responsables des chaises longues n'avaient qu'une envie: qu'on quitte pour fermer. Pas très chaleureux. Mais ces quelques points n'entament en rien le séjour fabuleux que nous y avons passé. Même si l'endroit coûte assez cher, je vous le recommande sans hésiter. A essayer au moins une fois dans votre vie....

10/10 Excellent

Jeff

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Beautiful place. Great service…….. pricey!
Séjour de 5 nuits en mai 2024

6/10 Satisfaisant

khanh phuong

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
no benefit for the stay.
Séjour de 4 nuits en avril 2024
Réponse de Sergio Pereira, General Manager le 18 mai 2024
Dear khanh phuong, Thank you for sharing your feedback. We are truly sorry to hear that you did not feel any benefit from your stay with us. Your satisfaction is our top priority, and it is concerning to learn that we did not meet your expectations.We would appreciate the opportunity to understand more about your experience and how we can improve. Please feel free to contact us directly to discuss your feedback in detail.We hope to have the chance to welcome you back and provide a much-improved experience.Sincerely,Sergio Pereira, General Manager

10/10 Excellent

Jessica

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and exclusive. I loved the resort, people and experience
Séjour de 4 nuits en mai 2024
Réponse de Sergio Pereira, General Manager le 15 mai 2024
Dear Ms. Jessica, Your comments about our resort are highly appreciated. We're thrilled to hear that you loved the resort, our team, and your overall experience. It was our pleasure to host you, and we look forward to welcoming you back for another beautiful and exclusive stay.with warm regards, Sergio Pereira, General Manager

10/10 Excellent

Ahmet

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful stay at this hotel and we hope to come back again. staff member Yair, who was responsible from us since the beginning of our arrival, provided us exceptional service. Yair is very polite, positive, helpful. He has good communication skills. Most important he always smiles and this reflects on the guests.
Séjour de 1 nuit en mai 2024
Réponse de Sergio Pereira, General Manager le 9 mai 2024
Dear Mr. Ahmet, Thank you for sharing your wonderful experience with us! We're delighted to hear that you had a memorable stay at our hotel and that Yair provided you with exceptional service from the moment of your arrival.It's fantastic to hear that Yair contributed to making your stay enjoyable. We'll be sure to pass along your kind words to Yair and the rest of our team.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another delightful stay.Warm regards,Sergio Pereira, General Manager

10/10 Excellent

Stephen Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only complain was noise above my room 1616.
Séjour de 7 nuits en avril 2024
Réponse de Sergio Pereira, General Manager le 7 mai 2024
Dear Mr. Wayne, Thank you for taking a moment to share your thoughts about your recent stay. We sincerely apologize for the noise disturbance you experienced from the room above.We truly look forward to welcoming you back to the resort soon! with warmest regards, Sergio Pereira, General Manager

10/10 Excellent

Isaac, mexico

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un gran lugar para quedarse ya sea en familia o en pareja, la atención y la comida fueron excelentes
Séjour de 2 nuits en avril 2024
Réponse de Sergio Pereira, General Manager le 2 mai 2024
Estimado Isaac, Le agradecemos por habernos elegido para hospedarse en su reciente visita a Los Cabos. Es un gusto saber que el servicio y los alimentos cumplieron con sus altas expectativas. Esperamos tener el placer de recibirle de vuelta muy pronto. cordialmente, Sergio Pereira, Gerente General

8/10 Bien

Macy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bien todo
Séjour de 4 nuits en avril 2024
Réponse de Sergio Pereira, General Manager le 2 mai 2024
Estimada Macy, ¡Nos complace enormemente saber que disfrutó de su experiencia con nosotros! Muchas gracias por elegir nuestro resort para su visita a Los Cabos.Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.cordialmente, Sergio Pereira, Gerente General

10/10 Excellent

Khara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Sergio Pereira, General Manager le 23 avr. 2024
Dear Khara, Thank you for rating our property. It was a great pleasure having you staying with us recently. We look forward to welcoming you back home in a near future!with kindest regards, Sergio Pereira, General Manager

10/10 Excellent

Joanne

Séjour de 4 nuits en avril 2024
Réponse de Sergio Pereira, General Manager le 9 mai 2024
Dear Joanne, Thank you for staying at One&Only Palmilla. We are glad to receive your review and see that you had a perfect experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!with warm regards, Sergio Pereira, General Manager

10/10 Excellent

Jean

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
most attentive service we have ever experienced
Séjour de 4 nuits en avril 2024
Réponse de Sergio Pereira, General Manager le 23 avr. 2024
Dear Jean, Thank you for your recent stay at One&Only Palmilla. We're thrilled to hear that our team provided you with the most attentive service you've ever experienced. Delivering exceptional service is at the heart of what we do, and it's wonderful to know that our efforts made a difference during your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another memorable experience!with warm regards, Sergio Pereira, General Manager

10/10 Excellent

Pratik

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great four days here. The staff, the service, the property and amenities were top notch and left nothing to be desired. We were pleasantly surprised by all the activities they had for the kids - including a smores session and a movie night among the palm trees. Wonderful memories. We are definitely planning on returning here someday!
Séjour de 4 nuits en mars 2024
Réponse de Sergio Pereira, General Manager le 23 avr. 2024
Dear Pratik, We thank you very much for choosing our resort for your family getaway. We sincerely appreciate your feedback and are delighted to know that you have enjoyed your experience. with warm regards, Sergio Pereira, General Manager

2/10 Horrible

Narek

Séjour de 4 nuits en mars 2024
Réponse de Sergio Pereira, General Manager le 3 mai 2024
Dear Narek, We thank you for staying with us, and we were disheartened to hear about your dissatisfaction with our service. Your feedback is of utmost importance to us, and we are eager to gain a comprehensive understanding of the challenges you faced. If you would be willing, we kindly request that you share further details about your experience so that we can swiftly and effectively address any issues. Please rest assured that your concerns will be treated with the utmost seriousness, and we are dedicated to finding a resolution that meets your expectations. Thank you for bringing this matter to our attention.With warm regards,Sergio Pereira, General Manager

10/10 Excellent

THIAGO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing 😀
Séjour de 3 nuits en mars 2024
Réponse de Sergio Pereira, General Manager le 4 avr. 2024
Dear Thiago, We sincerely thank you for choosing our resort for your recent visit and for rating us after your journey. We hope to welcoming you back home in a near future. kind regards, Sergio Pereira, General Manager

10/10 Excellent

Sasha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, all ocean views. Great rooms, full amenities and great spa and pools. Loved every minute
Séjour de 5 nuits en mars 2024
Réponse de Sergio Pereira, General Manager le 2 avr. 2024
Dear Sasha, We're absolutely delighted to hear that you loved every minute of your stay with us! We hope to have the pleasure of hosting you again soon for another fantastic experience.sincerely, Sergio Pereira, General Manager

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Spectacular property and service.
Séjour de 10 nuits en mars 2024
Réponse de Sergio Pereira, General Manager le 1 avr. 2024
Dear Peter, Thank you for your comments. We're thrilled to hear that you found both our property and service spectacular. We look forward to welcoming you back for another exceptional visit in the near future!with warm regards, Sergio Pereira, General Manager

10/10 Excellent

Jon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very beautiful grounds - much more lush than other similarly priced hotels near by which are more desert like. The staff is amazing, the amenities are amazing. But if you think the cost of the room is expensive, wait till you order a beverage by the pool ... each Margarita is around $50. And meals are also crazy expensive, which is kind of annoying since you aren't that close to other dining options. Supposedly the sushi at the near by Palmilla mall is good/better priced, but we didn't go.
Séjour de 3 nuits en mars 2024
Réponse de Sergio Pereira, General Manager le 13 mars 2024
Dear Jon, Thank you for sharing your thoughts about your recent stay at One&Only Palmilla. We appreciate your compliments on our beautiful grounds, lush surroundings, and the exceptional service provided by our staff.We thank you for providing us with your sentiment about the value of your stay. Your comments are well received, and we will take them into consideration as we continuously evaluate and enhance our offerings.We hope you had an overall enjoyable stay, and we would be honored to welcome you back in the future.With best regards, Sergio PereiraGeneral Manager

10/10 Excellent

Jane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just a beautiful propery. Incredible property. Totally relaxing.
Séjour de 5 nuits en février 2024
Réponse de Sergio Pereira, General Manager le 13 mars 2024
Dear Jane, Thank you for sharing your comments about our property. We are delighted to hear that you were able to unwind while you visited One&Only Palmilla. We hope to have the pleasure of hosting you again in a near future. with warmest regards, Sergio Pereira, General Manager

10/10 Excellent

lynne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superb is an understatement. Perfect service. Stunning grounds. Gifts every night in the room. Our butler Enrique met our every need and was at our service 24/7. I have traveled the world for 40 years. I have never encountered more perfect service and facilities. The paths are scented with incense. Free foot massage at your chair at the pool. Michelin star chef. perfect location and views. Nothing better anywhere in the world.
Séjour de 4 nuits en février 2024
Réponse de Sergio Pereira, General Manager le 13 mars 2024
Dear Lynne, Thank you for your incredible review! We are genuinely grateful for your kind words and thrilled to hear that your experience at One&Only Palmilla exceeded expectations.It's fantastic to know that our team, especially Enrique, provided you with perfect service and met your every need. Creating memorable moments for our guests is our ultimate goal, and we're delighted that you found our grounds stunning and appreciated the thoughtful touches like nightly gifts.We're also pleased to hear that you enjoyed the scented paths, poolside foot massages, and the culinary excellence of our Michelin-starred chef. Your acknowledgment of our perfect location and views warms our hearts.Thank you for choosing to stay with us, and we look forward to welcoming you back to One&Only Palmilla for another superb experience.with warm regards, Sergio PereiraGeneral Manager

10/10 Excellent

Mark

Séjour de 2 nuits en février 2024
Réponse de Sergio Pereira, General Manager le 20 mars 2024
Dear Mark, We thank you for rating our resort. We are delighted to get our score and see it has met your expectations. Looking forward to welcoming you back in a near future. warm regards, Sergio Pereira, General Manager

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The gorgeous grounds, the spa, my massage therapist was extraordinary, the cold plunge and hot pool area, the morning yoga instructor was lovely. Only thing I didn't like was a drunk guest at the pool repeating profanity over and over. One evening someone kept letting their door slam. (guests)
Séjour de 2 nuits en février 2024
Réponse de Sergio Pereira, General Manager le 27 févr. 2024
Dear Jennifer, Thank you for rating our property and sharing your comments about your One&Only journey. Although, we are pleased to see that you were able to enjoy, it is dissapointing to hear the ambience was disturbed by other guests. Please accept our sincerest apologies for the inconvenience. We truly hope to welcoming you back in a near future! kindest regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Sergio Pereira, General Manager le 23 févr. 2024
Dear Guest, We’re really grateful and appreciate you taking the time to share your rating with us.Looking forward to welcoming you back in a near future. with warm regards,

8/10 Bien

Michail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Sergio Pereira, General Manager le 15 févr. 2024
Dear Mr. Michail, We thank you for your recent stay with us and for taking the time to rating our resort. We truly look forward to welcoming you back again soon. with warmest regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful grounds, wonderful suite, exceptional service
Séjour de 5 nuits en janvier 2024
Réponse de Sergio Pereira, General Manager le 9 févr. 2024
Dear Guest, Your comments are highly appreciated. It is delightful to see you truly enjoyed the One&Only Experience. Looking forward to hosting you again soon. with warmest regards,

6/10 Satisfaisant

Steve

Voyage en famille avec de jeunes enfants
Les points forts : Infrastructures et conditions de l’hébergement
Great view of ocean!
Séjour de 1 nuit en février 2024
Réponse de Sergio Pereira, General Manager le 7 févr. 2024
Dear Steve, From our beautiful ocean-front resort, we want to thank you for sharing your review. It will be a great pleasure to welcoming you back in a near future for many more memories. warm regards,

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is stunning. The staff is impeccable and very talented. The food and beverage was exceptional however very expensive.
Séjour de 4 nuits en janvier 2024
Réponse de Sergio Pereira, General Manager le 7 févr. 2024
Dear Richard, Thank you for submitting your review. Your comments about your experience are very valuable. We are glad that you enjoyed the food and beverage experience, however, we are sorry that it did not reflect the value. Your comments about our team will be shared with them. They will be glad to receive your mention. Looking forward to welcoming you back in a near future. warm regards,

10/10 Excellent

Malcom

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people working here are friendly and dedicated to your happiness.
Séjour de 3 nuits en janvier 2024
Réponse de Sergio Pereira, General Manager le 31 janv. 2024
Dear Malcom, It was great to have you staying at the resort. Our team is passionate and is always eager to create joy for our guests. We truly look forward to welcoming you back soon. kindest regards,

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oasis in the middle of desert
Séjour de 3 nuits en janvier 2024
Réponse de Sergio Pereira, General Manager le 31 janv. 2024
Dear George, Thank you for considering our resort for your recent stay. We will be pleased to welcome you back on your next visit to Los Cabos!with warm regards,

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Sergio Pereira, General Manager le 18 janv. 2024
Dear Mrs. Patricia, Thank you for staying with us and taking the time to rating our resort. We look forward to welcoming you back in a near future!warm regads,

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Sergio Pereira, General Manager le 9 févr. 2024
Dear Patricia, Thank you for rating our property. We truly hope to welcoming you back in a near future. kind regards,

10/10 Excellent

Ricardo Abreu

Voyage en couple
Les points forts : Équipements
Heaven on Earth.
Séjour de 4 nuits en novembre 2023
Réponse de Sergio Pereira, General Manager le 5 déc. 2023
Dear Mr. Abreu, We appreciate your review. Thank you for choosing One&Only Palmilla for your recent visit to Los Cabos. We will be honored to welcoming you back in near future! warm regards,

10/10 Excellent

Kellie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is not a single negative thing I can think of during our stay for our honeymoon. Best service resort we have ever been to. Our hosts were very attentive and went above and beyond to meet any request. The grounds were stunning and meticulously maintained. Very clean rooms. Very impressed.
Séjour de 5 nuits en septembre 2023
Réponse de Comentario de la dirección del hotel le 14 nov. 2023
Dear Kellie, Thank you for your recent stay with us and for this oustandig review! I am so happy to know that you enjoyed every detail of your stay. I am specialy grateful for your kind remaks about our team, I am so glad that all of them took great care of you. We are already looking forward to your next visit. Regards, Sergio PereiraGeneral Manager

10/10 Excellent

garrett

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property, and above and beyond hospitality. The nicest 5 star resort in Cabo
Séjour de 2 nuits en octobre 2023
Réponse de Comentario de la dirección del hotel le 1 nov. 2023
Dear garrett, Thank you for this five stars review! I am so happy to know that you enjoyed your visit to One&Only Palmilla. We hope to see you again very soonBest regards, Sergio PereiraGeneral Manager

10/10 Excellent

bob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is truly one and only! A must try…..an absolute jewel.
Séjour de 2 nuits en octobre 2023
Réponse de Comentario de la dirección del hotel le 19 oct. 2023
Dear Bob, Thank you for your recent stay with us and for this five stars review! I am so happy to see that you could experienced the One&Only experience and create everlating memories.I hope to see you back home soon.Best regards,Sergio Pereira General Manager

10/10 Excellent

Ian

Séjour de 3 nuits en août 2023

10/10 Excellent

Ariana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2023

10/10 Excellent

Himedes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en juillet 2023
Réponse de Sergio Pereira General Manager le 22 juil. 2023
Dear Himedes,We appreciate you taking the time to give us this five-star review. We hope you enjoyed your time at the One&Only Palmilla, and we look forward to welcoming you in a near future.Sincerely, Sergio PereiraGeneral Manager

10/10 Excellent

rachel Martinez

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
We absolutely love staying at one & only Palmilla. We love that it has a swimmable beach. This place is wonderful for families . There is something for everyone .
Séjour de 7 nuits en juillet 2023
Réponse de Comentario de la dirección del hotel le 20 juil. 2023
Dear Mrs. Martinez, We are pleased to receive your review and know you had an unforgettable experience at our resort and that you and your family were able to enjoy our lovable beach. Thank you for staying with us and experience the One&Only journey!Looking forward to welcoming you back home soon!kindest regards, Sergio PereiraGeneral Manager

10/10 Excellent

Lee

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the customer service. The price point is a little steep.
Séjour de 4 nuits en juillet 2023
Réponse de Comentario de la dirección del hotel le 25 juil. 2023
Dear Lee, Thank you for sharing your comments with us. I am so happy to know that you enjoyed your time at One&Only Palmilla, we are very proud of our outstanding service and your comments motivate us to keep creating everlasting memories.We look forward to welcoming you back in a near future.Warm regards,Sergio PereiraGeneral Manager

10/10 Excellent

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Service.
Séjour de 1 nuit en juin 2023
Réponse de Comentario de la dirección del hotel le 15 juil. 2023
Dear Carlos, Greetings from One&Only Palmilla! Thank you for your review, we are glad you enjoyed your recent stay.Looking forward to welcoming you back home soon. warm regards,Sergio Pereira, General Manager

10/10 Excellent

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is absolutely beautiful, and the staff and hosts made this an exceptional experience.
Séjour de 4 nuits en juillet 2023
Réponse de Comentario de la dirección del hotel le 13 juil. 2023
Dear Mrs. Nicole, Thank you for your review, our guest comments are so important to us.I am really happy to know that your experience at One&Only Palmilla was exceptional and that you find our Resort absolutely beautiful. Our dedicated hosts team will be delighted to hear your message. We truly look forward to welcoming you back in a near future. Warm regards, Sergio PereiraGeneral Manager

10/10 Excellent

Melinda

Séjour de 5 nuits en juin 2023
Réponse de Comentario de la dirección del hotel le 25 juil. 2023
Dear Melinda, Thank you for your 5 star review, I am so happy to know that you enjoyed your vacation at One&Only Palmilla and we hope to see you again in the near future.Warm regards, Sergio PereiraGeneral Manager

10/10 Excellent

John Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The One and Only has a bold name that they live up to. The service is the best bar none. We went at the height of vacation season and yet there was always plenty of staff and room for us. We will go back and I am very spoiled.
Séjour de 3 nuits en juin 2023
Réponse de Sergio Pereira, General Manager le 21 juin 2023
Dear John Michael, Thank you for your recent stay with us. We are glad to hear the team has taken great care of you. We truly look forward to welcoming you back home in a near future for another pampering vacation.With warm regards,

10/10 Excellent

heidi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2023
Réponse de Sergio Pereira, General Manager le 29 mai 2023
Dear Ms. Heidi, Thank you for sharing your rating with us. We are delighted to receive it.I hope you visit us again in a near future! with warm regards,

10/10 Excellent

Jose

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Our favorite hotel now in Cabo. To compare we have stayed at Esperanza which we loved, we have stayed at Pedregal…. Also loved.
Séjour de 4 nuits en mai 2023
Réponse de Sergio Pereira, General Manager le 13 mai 2023
Dear Jose, We are very honored to be your favorite resort in Los Cabos! Thank you for sharing your feedback with us. Looking forward to welcoming you back in a near future. warm regards,

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Truly amazing
Truly wonderful and a one of its kind experience!
Séjour de 7 nuits en mars 2023
Réponse de Sergio Pereira, General Manager le 6 avr. 2023
Dear Patricia, Thank you for staying with us at One&Only Palmilla. We sincerely appreciate your kind words to our resort, it is a joy to see you had a memorable experience. Looking forward to welcoming you back!with warm regards,

10/10 Excellent

Marcus S

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful grounds. Nice spot. Older crowd mostly...55 as we are mid 40s but it was fine
Séjour de 3 nuits en février 2023
Réponse de Sergio Pereira, General Manager le 7 mars 2023
Dear Marcus S, We are glad you enjoyed our beautiful property and we hope to have the pleasure of your visit very soon!with warm regards,

10/10 Excellent

Colleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2023
Réponse de Sergio Pereira, General Manager le 7 mars 2023
Dear Colleen, Thank you for rating, we sincerely appreciate this score. Please visit One&Only Palmilla on your next trip to Los Cabos! kindest regards,

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Sergio Pereira, General Manager le 7 mars 2023
Dear Kevin, Thank you for rating One&Only Palmilla. Your satisfaction is our priority and we are glad to get your score as a reflection of a memorable visit. Looking forward to welcoming you back soon!Sincerely,