Avis sur Signature Inn San Francisco Marina District
Signature Inn San Francisco Marina District
2440 Lombard St, San Francisco, CA
Avis
9,0
Merveilleux
9,0/10
Propreté
8,8/10
Personnel et service
7,8/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage d’affaires
18 déc. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 20 déc. 2023
Dear j.,Thank you for your feedback. We apologize for any noise-related issues you experienced during your stay. We understand that a peaceful environment is crucial for a comfortable stay.Your input is valuable to us as we continuously work towards providing a better experience for our guests.Thank You,Signature Inn San Francisco Management
8/10 Bien
Bouasy
Voyage en famille
12 mai 2024
Les points forts : Équipements
Bouasy
Séjour de 2 nuits en mai 2024
Réponse de Signature Inn San Francisco Management le 15 mai 2024
Dear Bouasy,Thank you for your positive feedback! We're delighted that you found our hotel nice, clean, and with friendly staff. We strive to provide a welcoming and comfortable experience for all our guests. We apologize for any inconvenience caused by the limited parking. If you have any further comments or anything else we can assist you with; please don't hesitate to reach out. We hope to have the pleasure of welcoming you back for another great stay in the future!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Meghan
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meghan
Séjour de 3 nuits en mai 2024
Réponse de Signature Inn San Francisco Management le 15 mai 2024
Dear Meghan,We're thrilled you found our location super convenient and enjoyed your room! Our top priority is providing our guests with a comfortable and convenient experience. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay in the future!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Tyler
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tyler
Séjour de 2 nuits en mai 2024
Réponse de Signature Inn San Francisco Management le 8 mai 2024
Dear Tyler,We're thrilled to hear that you had a great stay with us and that you found our rooms super clean! Providing a comfortable and clean environment is essential for our guests to enjoy their stay. It's also wonderful to hear that our location was convenient for you to access nearby attractions. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Ryan
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 2 nuits en avril 2024
Réponse de Signature Inn San Francisco Management le 3 mai 2024
Dear Ryan,It sounds like you had a fantastic time exploring San Francisco! We're thrilled you found our property near some of the city's iconic landmarks, like the marina, Golden Gate Bridge, and Lombard Street. We love to provide helpful suggestions to enhance your experience, so we're glad our host could assist you. Of course, maintaining clean and comfortable rooms is a top priority for us. Thank you for your kind words, and we hope to welcome you back for another memorable stay in the future!Thank You,Signature Inn San Francisco Management
8/10 Bien
Baylan
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Baylan
Séjour de 4 nuits en mars 2024
Réponse de Signature Inn San Francisco Management le 3 mai 2024
Dear Baylan,We're thrilled to hear that you enjoyed your recent stay with us! Our recent refurbishments aim to provide a clean and modern style for our guests to enjoy, and we're delighted that you found it perfect for your quick trip into the city. Providing friendly and helpful service is our priority, so we're glad our manager and staff could assist you during your stay. It's wonderful to hear that you found parking easy and that many tourist destinations were within walking distance. We're glad you enjoyed exploring the neighborhood in the early morning and look forward to welcoming you back on your next trip!Thank You,Signature Inn San Francisco Management
8/10 Bien
Jackie
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jackie
Séjour de 4 nuits en avril 2024
Réponse de Signature Inn San Francisco Management le 30 avr. 2024
Dear Jackie,We're delighted to hear that you had a cozy stay with us! Creating a warm and welcoming atmosphere for our guests is one of our top priorities, and we're thrilled that you found our accommodations comfortable and inviting. Thank you for choosing to stay with us, and we look forward to providing you with another relaxing and enjoyable experience in the future!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Gracie
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gracie
Séjour de 1 nuit en avril 2024
Réponse de Signature Inn San Francisco Management le 16 avr. 2024
Dear Gracie,We are delighted to hear that we could accommodate your late-night check-in and that you found our updated rooms to your liking. Providing flexibility and comfort for our guests is our top priority, and we are thrilled that you had a positive experience.Thank you for your kind words. We look forward to welcoming you back for another enjoyable stay. Thank You,Signature Inn San Francisco Management
8/10 Bien
Patricia
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en avril 2024
Réponse de Signature Inn San Francisco Management le 16 avr. 2024
Dear Patricia,Thank you for staying with us when you visited Signature Inn San Francisco Marina District. It makes me happy to hear that you enjoyed your stay.We hope to be able to host you again soon at Signature Inn San Francisco Marina District!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Francis
11 avr. 2024
Francis
Séjour de 1 nuit en avril 2024
Réponse de Signature Inn San Francisco Management le 3 mai 2024
Dear Francis,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Signature Inn San Francisco Marina District. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Signature Inn San Francisco Marina District hotel soon!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Michelle
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en avril 2024
Réponse de Signature Inn San Francisco Management le 12 avr. 2024
Dear Michelle,It's wonderful to hear that you had such a positive experience with the staff during your stay! Friendly and helpful service can truly make a difference in the overall enjoyment of your time at a hotel. We look forward to welcoming you back again and providing you with another fantastic stay.We're here to ensure you have a memorable and comfortable stay each time you choose to stay with us!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Jordan
8 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jordan
Séjour de 2 nuits en avril 2024
Réponse de Signature Inn San Francisco Management le 11 avr. 2024
Dear Jordan,Thank you for sharing your experience. We're delighted you found our rooms clean and our staff friendly. It's great to know that our central location was convenient for exploring popular attractions like the Golden Gate Bridge and Fisherman’s Wharf.We appreciate your feedback and hope to welcome you back again!Thank You,Signature Inn San Francisco Management
8/10 Bien
Madison
7 avr. 2024
Madison
Séjour de 1 nuit en avril 2024
Réponse de Signature Inn San Francisco Management le 30 avr. 2024
Dear Madison,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Kayl
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kayl
Réponse de Signature Inn San Francisco Management le 10 avr. 2024
Dear Kayl,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel a safe and peaceful haven during your visit to the city. Providing a secure and serene environment for our guests is one of our top priorities, and we are delighted that we could meet your expectations. We are also pleased that you found our parking facilities convenient and our manager accommodating. We strive to provide exceptional service to all our guests, and we are glad to hear that our team members made a positive impression on you. We greatly appreciate your feedback about the cleanliness of our hotel. We understand the importance of maintaining a pristine environment for our guests and are committed to upholding high standards of cleanliness throughout our property.Thank you for recommending our hotel to other travelers. We truly value your patronage and look forward to welcoming you back for another enjoyable stay in the future.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Jeff
28 mars 2024
Jeff
Séjour de 1 nuit en mars 2024
Réponse de Signature Inn San Francisco Management le 19 avr. 2024
Dear Jeff,Thank you so much for the PERFECT SCORE RATING. We are glad you had a wonderful stay at Signature Inn San Francisco Marina District. We work tirelessly to ensure guests experience the best hospitality. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Eliana
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eliana
Séjour de 10 nuits en mars 2024
Réponse de Signature Inn San Francisco Management le 14 mars 2024
Dear Eliana!Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Signature Inn San Francisco Marina District. We would love to host you again on your next visit to Signature Inn San Francisco Marina District. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You.
10/10 Excellent
flora
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
flora
Séjour de 2 nuits en mars 2024
Réponse de Signature Inn San Francisco Management le 13 mars 2024
Dear Leslie!Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Signature Inn San Francisco Marina District. We would love to host you again on your next visit to Signature Inn San Francisco Marina District. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You.
10/10 Excellent
Eliana
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eliana
Séjour de 7 nuits en février 2024
Réponse de Signature Inn San Francisco Management le 5 mars 2024
Dear Eliana,Thank you for your kind feedback! We're delighted you enjoyed your stay with us and found our property and rooms to your satisfaction. Providing exceptional accommodations and ensuring our guests have a comfortable experience is our top priority, and we're thrilled that we could meet your expectations in this regard.We truly appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future. Thank You,Signature Inn San Francisco Management
8/10 Bien
Amrita
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amrita
Séjour de 2 nuits en février 2024
Réponse de Signature Inn San Francisco Management le 2 mars 2024
Dear Amrita, Thank you for taking the time to provide your feedback and for rating your experience with us. We're delighted to hear that you had a positive stay overall. Your feedback is valuable to us as it helps us identify areas where we can continue to improve and enhance our services. If there's anything specific you feel we could do better to earn that extra point next time, please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing us for your stay.
6/10 Satisfaisant
John
Voyage d’affaires
29 févr. 2024
John
Séjour de 1 nuit en février 2024
Réponse de Signature Inn San Francisco Management le 2 mars 2024
Dear John, We're sorry your experience at the Signature Inn did not meet your expectations. Your feedback is important to us, and we sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We value your feedback as it helps us address areas for improvement and enhance the overall guest experience. We appreciate your feedback and hope to have the opportunity to serve you in the future better. Thank you for sharing your experience with us.
10/10 Excellent
Eliana
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eliana
Séjour de 11 nuits en février 2024
Réponse de Signature Inn San Francisco Management le 28 févr. 2024
Dear Eliana,Thank you for sharing your experience with us. We're delighted to hear that you found our hotel to be beautiful, peaceful, and quiet. We're sorry to hear that you were unwell during your stay. We're glad our peaceful and comfortable accommodations helped make your recovery easier. Providing a tranquil and restful environment for our guests is important to us, and we're pleased to know that we could contribute to your comfort during a challenging time.We appreciate your patronage and hope to have the opportunity to welcome you back for another peaceful and enjoyable stay in the future. Thank You,Signature Inn San Francisco Management
10/10 Excellent
Leslie
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leslie
Séjour de 1 nuit en février 2024
Réponse de Signature Inn San Francisco Management le 21 févr. 2024
Dear Leslie,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Signature Inn San Francisco Marina District. We would love to host you again on your next visit to Signature Inn San Francisco Marina District.We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Richard
Voyage en famille avec de jeunes enfants, Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en février 2024
Réponse de Signature Inn San Francisco Management le 20 févr. 2024
Dear Richard,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Providing a great experience for our guests is our top priority, and we're delighted that we could meet your expectations.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Eliana
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eliana
Séjour de 9 nuits en février 2024
Réponse de Signature Inn San Francisco Management le 16 févr. 2024
Dear Eliana,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Signature Inn San Francisco Marina District. We work tirelessly to ensure guests experience the best hospitality in Signature Inn San Francisco Marina District. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Eliana
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eliana
Séjour de 1 nuit en février 2024
Réponse de Signature Inn San Francisco Management le 13 févr. 2024
Dear Eliana,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel beautiful, with nice rooms offering a quiet and private atmosphere.If you ever find yourself in need of accommodations in the area again, we'd be delighted to welcome you back for another enjoyable stay.Thank You,Signature Inn San Francisco Management
6/10 Satisfaisant
Tammy
Voyage en famille
30 janv. 2024
Les points forts : Propreté
Les points faibles : Équipements
Tammy
Séjour de 3 nuits en janvier 2024
Réponse de Signature Inn San Francisco Management le 1 févr. 2024
Dear Tammy,We're sorry your experience at the Signature Inn did not meet your expectations. Your feedback is important to us, and we sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your stay.We value your feedback as it helps us address areas for improvement and enhance the overall guest experience. We appreciate your feedback and hope to have the opportunity to serve you in the future better. Thank you for sharing your experience with us.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Oxana
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oxana
Séjour de 1 nuit en janvier 2024
Réponse de Signature Inn San Francisco Management le 1 févr. 2024
Dear Oxana,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Signature Inn San Francisco Marina District. We work tirelessly to ensure guests experience the best hospitality in Signature Inn San Francisco Marina District. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Signature Inn San Francisco Management
8/10 Bien
D
25 janv. 2024
Les points forts : Propreté et personnel et service
D
Séjour de 4 nuits en janvier 2024
Réponse de Signature Inn San Francisco Management le 30 janv. 2024
Dear D,Thank you for your kind words about our boutique hotel. We're delighted to hear that you found it cute and clean. We apologize for any inconvenience caused by the low water pressure in the shower. We're pleased that our convenient location near restaurants, shops, and transportation options enhanced your stay. We appreciate your feedback regarding the parking situation and will explore ways to improve this aspect for our guests. We look forward to welcoming you back and hope you have another enjoyable stay with us. Thank you for choosing our hotel!Best Regards,Signature Inn San Francisco Management
10/10 Excellent
Briana
Voyage en groupe
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Briana
Séjour de 2 nuits en janvier 2024
Réponse de Signature Inn San Francisco Management le 24 janv. 2024
Dear Briana,Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great stay and that our front desk staff made a positive impression with their kindness and helpfulness. Providing excellent customer service is our top priority, and we are delighted that our team's efforts contributed to your enjoyment. We're glad you found the rooms clean and spacious, meeting your expectations for comfort. It's also wonderful to know that the hotel's convenient location, with various restaurants within walking distance, added to the overall satisfaction of your stay.We look forward to welcoming you back for another enjoyable stay. Thank you for choosing our hotel, and we appreciate your positive feedback.Thank You,Signature Inn San Francisco Management
8/10 Bien
Dana
Voyage en couple
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dana
Séjour de 1 nuit en janvier 2024
Réponse de Signature Inn San Francisco Management le 23 janv. 2024
Dear Dana,Thank you for staying with us when you visited Signature Inn San Francisco Marina District. It makes me happy to hear that you enjoyed your stay.We hope to be able to host you again soon at Signature Inn San Francisco Marina District!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Paul
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en janvier 2024
Réponse de Signature Inn San Francisco Management le 23 janv. 2024
Dear Paul,Thank you for a Perfect Score Rating on your stay at Signature Inn San Francisco Marina District. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Francisco
Voyage en couple
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francisco
Séjour de 2 nuits en janvier 2024
Réponse de Signature Inn San Francisco Management le 19 janv. 2024
Dear Francisco,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel. However, we are sorry to learn about the challenges you faced with our parking lot. Your comments are valuable to us, and we appreciate your honesty. We understand that convenient parking is an essential aspect of a positive guest experience, and we apologize for any inconvenience caused. We are actively working on solutions to improve our parking facilities, and your input will help us address these issues. We strive to make necessary improvements to ensure a seamless experience for our guests.Once again, we appreciate your feedback and hope to welcome you back for an even better experience in the future.Thank You,Signature Inn San Francisco Management
8/10 Bien
Fabio
12 janv. 2024
Les points forts : Propreté et personnel et service
Fabio
Séjour de 2 nuits en janvier 2024
Réponse de Signature Inn San Francisco Management le 16 janv. 2024
Dear Fabio,Thank you for staying with us when you visited Signature Inn San Francisco Marina District. It makes me happy to hear that you enjoyed your stay.We hope to be able to host you again soon at Signature Inn San Francisco Marina District!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Atishi
Voyage d’affaires
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Atishi
Séjour de 1 nuit en janvier 2024
Réponse de Signature Inn San Francisco Management le 12 janv. 2024
Dear Atishi,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be a very good value for money and that the room was clean and modern, consistent with the pictures. We appreciate your comments about the shower fixtures, and we will look into addressing any concerns to improve the overall experience for our guests. It's also great to know that you found our owner-friendly and helpful.We look forward to the opportunity to host you again in the future. Thank You,Signature Inn San Francisco Management
10/10 Excellent
Daniel
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daniel
Séjour de 2 nuits en janvier 2024
Réponse de Signature Inn San Francisco Management le 11 janv. 2024
Dear Daniel,Thank you for sharing your positive feedback about your stay with us. We're pleased to hear that you found our location great and that the couple who checked you in provided a very nice experience.We value your patronage and look forward to the opportunity to host you again in the future.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Isaac
7 janv. 2024
Les points forts : Propreté et équipements
Isaac
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 10 janv. 2024
Dear Isaac,Thank you for a Perfect Score Rating on your stay at Signature Inn San Francisco Marina District. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.We would love to host you again for your next visit.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Daniel
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Daniel
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 3 janv. 2024
Dear Daniel,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the cleanliness of our property, the helpfulness of our staff, and the overall value of the price. We understand that the noise from other guests may have affected your experience, and we apologize for any inconvenience caused. We appreciate your understanding of the location and the pricing considerations.We look forward to welcoming you back for another pleasant stay in the future.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Lauren
26 déc. 2023
Les points forts : Propreté et équipements
Lauren
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 3 janv. 2024
Dear Lauren,Thank you for a Perfect Score Rating on your stay at Signature Inn San Francisco Marina District. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.We would love to host you again for your next visit.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Marion
21 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marion
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 26 déc. 2023
Dear Marion,Thank you for the positive feedback! We're delighted to hear that you enjoyed everything about your stay.We appreciate your support, and we look forward to welcoming you back in the future. Safe travels!Thank You,Signature Inn San Francisco Management
10/10 Excellent
George, Owasso
19 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
George
Séjour de 4 nuits en décembre 2023
Réponse de Signature Inn San Francisco Management le 20 déc. 2023
Dear George,We appreciate your positive review! It's great to hear that you found the hotel to be a good value, enjoyed the modern and clean room, and appreciated the surrounding area.We strive to provide a pleasant experience for our guests, and your feedback is valuable to us. Thank You,Signature Inn San Francisco Management
2/10 Horrible
Daniel
16 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Réponse de Signature Inn San Francisco Management le 19 déc. 2023
Dear Daniel,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we are investigating the issues you raised with our management team to ensure this does not happen again. We are deeply sorry for the unpleasant encounter with our manager and manageress. We take such matters seriously and are addressing the behavior immediately to ensure a more respectful and courteous environment for our guests. Your experience with the room lockout and the behavior of our staff is unacceptable, and we appreciate your patience in resolving the issue. Rest assured, we are taking steps to prevent a recurrence. We apologize for the parking challenges you faced. We are actively exploring solutions to improve the parking situation for our guests. We regret that your stay did not meet your expectations. We value your feedback and are committed to making the necessary improvements to provide a better experience for our guests.We sincerely apologize for the inconvenience caused by our staff's behavior. Your comments are taken seriously, and we are implementing corrective measures to ensure a more positive guest experience. We regret the negative experience you had with our management and the room lockout. Thank You,Signature Inn San Francisco Management
10/10 Excellent
Andrea
Voyage en famille
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrea
Séjour de 3 nuits en décembre 2023
Réponse de Signature Inn San Francisco Management le 19 déc. 2023
Dear Andrea,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Signature Inn San Francisco Marina District. We are pleased that your experience left a positive impression of our hotel.We look forward to welcoming you back to our Signature Inn San Francisco Marina District hotel soon!Thank You,Signature Inn San Francisco Management
2/10 Horrible
Isabel
11 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isabel
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 14 déc. 2023
Dear Isabel,Thank you for bringing your concern to our attention, and we sincerely apologize if you had an unpleasant experience with the owner. We strive to provide excellent customer service, and we regret that we fell short during your visit. Your feedback is important to us, and we would appreciate more details about your experience so that we can address the issue and take appropriate action. If you're comfortable sharing more information, please reach out to us directly.We value your feedback and want to ensure that every guest has a positive and respectful experience at our establishment. Thank you for bringing this to our attention, and we hope to have the opportunity to make amends.Thank You,Signature Inn San Francisco Management
8/10 Bien
marlin
11 déc. 2023
marlin
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 14 déc. 2023
Dear Marlin,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Signature Inn San Francisco Management
10/10 Excellent
Alexander
Voyage d’affaires
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good timed
Alexander
Séjour de 2 nuits en décembre 2023
Réponse de Signature Inn San Francisco Management le 12 déc. 2023
Dear Alexander,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be a nice place to sleep, with clean and super comfy rooms. It's great that you felt it was good value for your money. We understand that the location near Lombard St may come with some noise, and we appreciate your understanding.We value your feedback and hope to have the opportunity to welcome you back for another restful stay. Thank you for choosing us. We appreciate your patronage.Thank You,Signature Inn San Francisco Management
8/10 Bien
Marco Antonio
10 déc. 2023
Marco Antonio
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 13 déc. 2023
Dear Marco,Thank you for staying with us when you visited Signature Inn San Francisco Marina District. It makes me happy to hear that you enjoyed your stay.We hope to be able to host you again soon at Signature Inn San Francisco Marina District!Thank You,Signature Inn San Francisco Management
10/10 Excellent
David
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 12 déc. 2023
Dear David,Thank you for a Perfect Score Rating on your stay at Signature Inn San Francisco Marina District. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Alma
8 déc. 2023
Alma
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 12 déc. 2023
Dear Alma,Thank You for the PERFECT SCORE rating of your experience at Signature Inn San Francisco Marina District! We are thrilled that you loved your stay. We'd love to host you again in the future.Thank You,Signature Inn San Francisco Management
2/10 Horrible
Jack
5 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jack
Séjour de 1 nuit en novembre 2023
Réponse de Signature Inn San Francisco Management le 6 déc. 2023
Dear Jack,We sincerely apologize for the inconvenience you experienced when there was no one available to answer the door at midnight. Providing prompt and attentive service is a priority for us, and we regret that we fell short during your stay. We understand the importance of guest assistance, especially during late hours, and we take your feedback seriously. Our team will review the procedures to ensure that there is better coverage and availability for guest inquiries.We appreciate your feedback, and we hope to have the opportunity to make amends and better serve you in the future. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused.Thank You,Signature Inn San Francisco Management
10/10 Excellent
Carlos
Voyage en famille
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carlos
Séjour de 1 nuit en décembre 2023
Réponse de Signature Inn San Francisco Management le 6 déc. 2023
Dear Carlos,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Signature Inn San Francisco Marina District. We are pleased that your experience left a positive impression of our hotel.We look forward to welcoming you back to our Signature Inn San Francisco Marina District hotel soon!Thank You,Signature Inn San Francisco Management