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Avis sur Presidio Parkway Inn

2 out of 5
Presidio Parkway Inn
2361 Lombard Street, San Francisco, CA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 210 avis sur 610." "
Note des voyageurs de 8 (Bien), d’après 193 avis sur 610." "
Note des voyageurs de 6 (Satisfaisant), d’après 110 avis sur 610." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 610." "
Note des voyageurs de 2 (Horrible), d’après 51 avis sur 610." "

7,6/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Michel, PARCIEUX 01600

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel bruyant, avenue importante au pied de l'hôtel . Avantage plusieurs lignes de bus a proximité. Tres bon rapport prix. Bon séjour
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 1 avr. 2024
Dear Michel, thank you for your feedback. We're glad to hear that you found our hotel's location convenient and that you appreciated the value for money. However, we apologize for any inconvenience caused by noise from the main avenue. We understand the importance of a peaceful environment for our guests, and we will explore ways to minimize noise disturbances. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at Presidio Parkway Inn many more times.Best Regards,Customer Care Team

8/10 Bien

Michel, PARCIEUX 01600

Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 17 avr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Satisfaisant

Benoit

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté
Proche des restos et bord de l’océan pour pas cher
Séjour de 1 nuit en septembre 2023
Réponse de Presidio Parkway Inn Management le 26 sept. 2023
Dear Benoit,We appreciate your positive feedback regarding our hotel's convenient location near restaurants and the oceanfront at an affordable price. We take pride in offering our guests a budget-friendly option in such a prime area. However, we apologize for any inconvenience you may have experienced during your stay. We continuously strive to improve and maintain high standards of cleanliness and comfort for our guests. Your comments are valuable, and we'll work diligently to address any issues mentioned. We hope you'll consider giving us another chance to exceed your expectations on your next visit. Thank you for choosing our hotel.Thank You,Presidio Parkway Inn Management

6/10 Satisfaisant

CHRISTINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bruyant et wifi naz
Séjour de 4 nuits en août 2023
Réponse de Customer Care Team le 21 août 2023
Dear Christine, thank you for taking the time to review your stay! We are glad to know that you had a satisfactory experience at the hotel. If any part of the stay didn't work for you, we kindly request you to let us know through your feedback so that we can improve our services. We sincerely hope that you will consider staying with us again. Give us another chance to let you savor an enjoyable and comfortable vacation at Presidio Parkway Inn, and we shall not disappoint!Best Regards,Customer Care Team

8/10 Bien

Léa

Voyage en groupe
Les points forts : Personnel et service et équipements
Bon emplacememt et près de rout lorsquon premd les transports en commun
Séjour de 7 nuits en juillet 2023
Réponse de Presidio Parkway Inn Management le 4 août 2023
Dear Léa,We greatly appreciate your positive feedback regarding our hotel's prime location, conveniently situated near major transportation routes. Our commitment to providing easy access to public transport is aimed at enhancing the overall convenience and experience of our guests. Thank you for acknowledging this aspect of our service, and we hope to welcome you back soon for another enjoyable stay. Your satisfaction is our top priority.Thank You,Presidio Parkway Inn Management

10/10 Excellent

SOPHIE

Séjour de 2 nuits en juillet 2023
Réponse de Customer Care Team le 2 août 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 Satisfaisant

Stephane

Voyage en famille
Les points faibles : Propreté
Emplacement pratique pour nous. Places de stationnement limitées mais réussi à stationner. Propreté passable mais personnel à l’accueil gentil. Sentiment d’insécurité le soir a l’extérieur mais c’est peut-être généralisé dans San Francisco
Séjour de 3 nuits en juin 2023
Réponse de Presidio Parkway Inn Management le 4 juil. 2023
Dear Stephane,Thank you for choosing our hotel and sharing your experience. We're glad to hear that our convenient location worked well for you and that you were able to find parking. We appreciate your feedback on the cleanliness and our friendly reception staff. As for the feeling of insecurity, we understand your concern, but it's important to note that it may be a generalized perception in certain areas of San Francisco. We continuously prioritize the safety and security of our guests. Should you choose to stay with us again, please don't hesitate to reach out to our staff for any assistance or guidance you may need.Thank You,Presidio Parkway Inn Management

6/10 Satisfaisant

isabelle

Voyage en famille
Les points forts : Personnel et service
Un hôtel pas très sécurisé, la chambre était propre, mais par contre il y'avais une mauvaise odeur, ont n'entendait les voisins, du coup ont n'arrivaient pas à dormir, et l'ascenseur pas très moderne.
Réponse de Customer Care Team le 29 mars 2023
Dear Isabelle, thank you for taking the time to review your stay at the Presidio Inn. It is a matter of honor to get a good rating from our guests, so we are excited that you had a satisfying experience at the hotel. The quality of our services grows better as we receive active feedback from our customers, so we guarantee to improve the parts of the stay that didn't work for you. We sincerely hope you will consider staying with us again for another enjoyable and entirely comfortable holiday at our hotel.Best Regards,Customer Care Team

4/10 Médiocre

Mathieu

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mouais
Lors de notre arrivée, un SDF était devant l’accueil avec une couverture. Ceci peut arriver mais passons. La chambre est de taille correcte, et bien située cependant plusieurs petits problèmes dedans: Notre drap était taché. Le store laisse fortement passer la lumière. Un cache totalement rouillé où il est sûrement possible d’avoir le tétanos dans la douche. Il y avait des taches au mur couleurs sang ou terreuse. Ça ne valait pas les 130€ et quelques selon nous
Séjour de 1 nuit en octobre 2022

6/10 Satisfaisant

Patrice, Blainville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stationnement limité bon accueil des employées
Séjour de 7 nuits en septembre 2022

4/10 Médiocre

andré

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
le prix
Séjour de 7 nuits en septembre 2022

10/10 Excellent

Fabian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Road trip usa
Hôtel très bien situé pour visiter San Francisco. L’accueil a été parfait. La chambre est grande et pratique, port usb pour les téléphones, super quand on a qu’un seul adaptateur.
Séjour de 4 nuits en juillet 2022

6/10 Satisfaisant

Josianne

Séjour de 6 nuits en juillet 2022

8/10 Bien

Carolyne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bruyant
Séjour de 3 nuits en juillet 2022

8/10 Bien

Jérôme

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2022
Réponse de Customer Care Team le 2 août 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

8/10 Bien

Sophie

Séjour de 3 nuits en juillet 2022

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel pratique et agréable
Hôtel très bien placé dans San Francisco. Les chambres ont été rénovées et sont agréables. Le coin cuisine est très pratique avec le frigo, le micro-ondes et la machine à café. Très bonne literie. L’accueil est excellent et les gérants sont adorables. Le souci principal reste le bruit de la circulation proche donc pour ceux qui ont le sommeil léger, il vaut mieux prévoir des bouchons. Il y a une douzaine de places de parking donc cela peut être léger en cas de forte fréquentation.
Séjour de 5 nuits en juin 2020
Réponse de Customer Care Team le 7 juil. 2020
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team

6/10 Satisfaisant

CELINE

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté
Vacances en famille février 2020
Hôtel confortable au niveau de la literie et de l’équipement mais bruyant et la propreté laisse à désirer micro onde non nettoyé et très sale bouteille vide restée au sol dans la salle de bain pop corn sur la moquette... petit déjeuner gratuit mais médiocre un biscuit emballé est donné avec un café et un jus de fruit ... par contre très bien situé au niveau du Golden Gate
Séjour de 1 nuit en février 2020
Réponse de Customer Care Team le 28 févr. 2020
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon. Best Regards, Customer Care Team

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel sympa mais sur route passante.
Chambre au premier donnant sur une route passante. Ne pas oublier les boules kees pour bien dormir. Pour le reste parfait a 30 minutes à pied du Pierr 39.
Séjour de 4 nuits en février 2020
Réponse de Customer Care Team le 13 févr. 2020
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon. Best Regards, Customer Care Team

6/10 Satisfaisant

Rami

Voyage en groupe
Les points forts : Confort de la chambre
Séjour de 6 nuits en octobre 2019
Réponse de Customer Care Team le 8 nov. 2019
Dear Rami, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

8/10 Bien

François, Marles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bonne situation de cet établissement permettant de rayonner dans SFO sans nécessairement débourser des centaines d 'euro comme beaucoup d 'établissements implantés à proximité ! .. .Nous voudrions souligner l 'excellence de l 'accueil de la réceptionniste et se don mari qui n 'ont pas compté leur temps afin de nous donner toutes les informations nécessaires quant à notre séjour ! ...
Séjour de 1 nuit en novembre 2019
Réponse de Customer Care Team le 17 nov. 2019
Dear François, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

8/10 Bien

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2019
Réponse de Customer Care Team le 16 oct. 2019
Dear Vincent, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

10/10 Excellent

claudine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien situé et à une rue des restaurants. Il y a aussi un arret de bus à trois pas de l hôtel;
Séjour de 4 nuits en septembre 2019
Réponse de Customer Care Team le 12 oct. 2019
Dear Claudine, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

10/10 Excellent

Françoise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour sympa ...
Séjour touristique de 6 nuitées. Ligne de bus au pied de l'hôtel qui permet de se rendre aussi bien au Golden Gate qu'à Fisherman's Wharf. Petits commerces et restaurants à proximité. Hôtel très sympa, d'autant que du personnel s'exprime aussi en français, ce qui est rare au USA. Il ne faut pas s'attendre à un petit-déjeuner continental copieux mais ce qui est proposé suffit à caler l'estomac.
Séjour de 6 nuits en septembre 2019
Réponse de Customer Care Team le 4 oct. 2019
Dear Françoise, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

6/10 Satisfaisant

christine

Voyage en famille
Les points forts : Propreté
Lit confortable, chambre assez petite ok pour 2 nuits Le personnel est très sympathique Le petit déjeuner..... réduit à sa plus simple expression. Dommage
Séjour de 2 nuits en septembre 2019
Réponse de Customer Care Team le 15 sept. 2019
Dear Christine, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

10/10 Excellent

CHRISTELLE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre rénovée donc tb. Plutôt bruyant car donne sur une rue passante. Gérants sympas.
Séjour de 3 nuits en août 2019
Réponse de Customer Care Team le 9 sept. 2019
Dear Christelle, We are sorry for any disturbance caused to you by noise, but we hope that this, will not deter you from staying with us again - we would love to host you again very soon. Best Regards, Customer Care Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité prix pour SF
Nous avons réservé cet hôtel malgré les commentaires négatifs sur le site. Nous avons été agréablement surpris par la qualité de la prestation. L'hôtel a été entièrement refait, il est localisé dans une zone très sympa, la chambre était grande avec un grand lit et tout le nécessaire. Le ménage est fait tous les jours. L'accueil a été très sympa et nous avons bien discuté avec les membres de la réception qui nous ont donné tous les conseils nécessaires pour notre voyage. Le petit déjeuner est simple mais pour un des hôtels les moins chers de SF c'est très raisonnable. Nous y avons séjourné 4 nuits et avons été très satisfaits.
Séjour de 4 nuits en août 2019
Réponse de Customer Care Team le 3 sept. 2019
Thank you for visiting our hotel and for sharing your review. We truly appreciate your comments and we are pleased to hear that you had a good stay. We know there are a lot of options when visiting here, and we hope to remain your preferred hotel if you should visit again. Best Regards, Customer Care Team

6/10 Satisfaisant

THIERRY

Les points forts : Propreté, personnel et service, confort de la chambre
Bruyant et pas assez de places de parking
Hotel choisi pour son parking. Helas celui ci est minuscule et presque tout le temps, donc il a fallu jongler avec les horaires complexes des parcmètres. La position , le long de Lombard Bridge, côté Golden gate, est interessante, mais la voie est très passante et l'isolation phonique inexistante! Dommage pour le personnel dont l'accueil et l'aide sont sympathiques.
Séjour de 3 nuits en août 2019
Réponse de Customer Care Team le 26 août 2019
Dear Thierry, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
L’accueil est sympathique et les lits sont confortables. La salle de bain est très moyenne et ce n’est pas ce à quoi on s’attend d’un déjeuner continental gratuit lorsqu’on voyage en famille: pas de cuisine, seulement café, jus et danoises bas de gamme en sachets individuels.
Séjour de 4 nuits en août 2019
Réponse de Customer Care Team le 13 août 2019
Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

8/10 Bien

Zia

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I was able to check in early
Séjour de 1 nuit en avril 2024

2/10 Horrible

Eugenia

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff never at desk, no water, sheets all bloody upon arrival, shower dirty, and poor service
Séjour de 4 nuits en mai 2024
Réponse de Presidio Parkway Inn Management le 23 mai 2024
Dear Eugenia,Thank you for your feedback. We take all guest comments seriously and strive to provide a high standard of cleanliness and service. We regret that you experienced these issues during your stay. Our records show that you stayed for four nights and received daily room service without reporting any problems. Nevertheless, we apologize for any inconvenience you encountered. Please contact us directly so we can address your concerns and ensure a better experience in the future.Thank You,Presidio Parkway Inn Management

10/10 Excellent

Benjamin, San Francisco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
orange or apple juice
Séjour de 1 nuit en mai 2024
Réponse de Presidio Parkway Inn Management le 22 mai 2024
Dear Benjamin,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Presidio Parkway Inn.  We work tirelessly to ensure our guests experience the best hospitality in Presidio Parkway Inn.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Presidio Parkway Inn Management

10/10 Excellent

Benjamin, San Francisco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
orange or apple juice offered
Séjour de 1 nuit en mai 2024
Réponse de Presidio Parkway Inn Management le 22 mai 2024
Dear Benjamin,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Presidio Parkway Inn.  We work tirelessly to ensure our guests experience the best hospitality in Presidio Parkway Inn.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Presidio Parkway Inn Management

10/10 Excellent

Benjamin, San Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 17 mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Manuel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel war super total sauber, Zimmer war bequem und sehr stylisch für Flugreisen Zwischenstopp optimal !
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 10 mai 2024
Dear Manuel, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Presidio Parkway Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

10/10 Excellent

Juliberta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Good Hotel To Stay In San Francisco You Can See The Golden Gate Bridge And Downtown San Francisco
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 3 mai 2024
Hey Juliberta, many thanks to you for the stellar feedback. It's always a pleasure hearing from our guests about how much they loved their time at the Presidio Parkway Inn. Our reviews have always praised our lovely location in close proximity to the city's tourist attractions, so hearing your compliments delights us. We are happy to know that you appreciated our accommodations in San Francisco. We hope you will consider staying with us again so we can extend you another marvelous experience on your next vacation.Best Regards,Customer Care Team

10/10 Excellent

Diane, Novato

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
For the price, you really can’t beat it. I was very pleasantly surprised. And the parking is free!
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 29 avr. 2024
Dear Diane, we are thankful for giving our hotel a splendid rating for our parking facilities and prices. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

8/10 Bien

Pepito, Rancho Cordova

Les points forts : Propreté, personnel et service, équipements
Clean, location
Séjour de 3 nuits en avril 2024
Réponse de Presidio Parkway Inn Management le 6 mai 2024
Dear Pepito,Thank you for your positive review highlighting the cleanliness of our hotel and our convenient location. We are pleased to hear that these aspects of your stay met your expectations. Providing a clean, well-maintained environment and easy access to local attractions are top priorities for us. Your feedback lets us know we are succeeding in these areas. We appreciate you taking the time to share your experience, and we hope you will choose to stay with us again on your next visit to the area. Your satisfaction is important to us, and we look forward to welcoming you back soon.Thank You,Presidio Parkway Inn Management

6/10 Satisfaisant

Claudia, South San Francisco

Voyage en couple
Les points faibles : Équipements
👎
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 23 avr. 2024
Dear Claudia, thank you for rating your stay at Presidio Parkway Inn. However, we couldn't help but notice that you were not fully satisfied with our amenities during your stay. It would be helpful if you could let us know which part of your stay was not on par with your expectations. This will only help us grow with the excellence we aim to attain. We'll be sure to make up for any issues and give you a rewarding experience on your next visit!Best Regards,Customer Care Team

10/10 Excellent

Nandikanti

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff ❤️, quiet rooms, convenient beds, safe neighborhood, great price deal. Worth the stay.
Réponse de Customer Care Team le 9 avr. 2024
Dear Nandikanti, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Vicksburg so we can deliver an incredible Presidio Parkway Inn guest experience!Best Regards,Customer Care Team

8/10 Bien

Dianne

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location.
Séjour de 3 nuits en avril 2024
Réponse de Customer Care Team le 8 avr. 2024
Dear Dianne, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Presidio Parkway Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

6/10 Satisfaisant

LORENZO, POMONA

Voyage en famille
Les points faibles : Personnel et service et équipements
So we stayed there 3 days and the cleaning lady didn't come to try and clean our room till 7pm, we had left and came back twice and room still not done, they say they have breakfast, but not the case, only coffee, orange juice, and some danishes. The motel itself was ok, very close to Fishermans Wharf and Russian hill
Séjour de 3 nuits en avril 2024
Réponse de Customer Care Team le 8 avr. 2024
Dear Lorenzo, we apologize for the inconvenience you experienced during your stay with us. Providing timely housekeeping services and accurate information about our amenities is important to us, and we regret falling short in these areas. Please know that your feedback has been shared with our housekeeping team and kitchen staff to ensure immediate improvements. Thank you for appreciating our location, sharing feedback about your stay, and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Presidio Parkway Inn.Best Regards,Customer Care Team

8/10 Bien

Claudia, South San Francisco

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The deposit is high and is not returned as they assure you, you have to be calling your bank
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 8 avr. 2024
Dear Claudia, we apologize for any confusion or inconvenience regarding the deposit amount. Please be assured that we will investigate this matter promptly and take appropriate action to ensure that our policies are communicated clearly to our guests. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to San Francisco.Best Regards,Customer Care Team

2/10 Horrible

Melisa

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room had a hole in the wall with a bunch of wires in it. We were given dirty towels with black shoe marks on them. We found a COCKROACH in the shower. When asked if we could get new sheets the only put a new comforter & left the old sheets. (We noticed because the sheet had a hole in it). Blow dryer didn’t work. Knob to turn shower on/hot water kept falling off too. Don’t stay here this place was so horrible.
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 1 avr. 2024
Dear Melisa, we sincerely apologize for the numerous issues you experienced during your stay. This is not the experience we strive to provide for our guests, and we deeply regret the inconvenience caused. Please know that we take your feedback seriously, and we will address each of these concerns with our housekeeping and maintenance teams to ensure that they are rectified immediately. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We hope you consider booking with us again the next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards,Customer Care Team

6/10 Satisfaisant

Sabine

Voyage en groupe, Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Veeeeel te hoge bedden. 2 vieze matrassen op elkaar???
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 28 mars 2024
Dear Sabine, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the height and hygiene of the beds that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

10/10 Excellent

Bernadette

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excess to the city
Séjour de 3 nuits en mars 2024
Réponse de Customer Care Team le 27 mars 2024
Dear Bernadette, thank you for letting us know you had a great stay at Presidio Parkway Inn. We're glad the easy access to the city from our property was perfect for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

10/10 Excellent

Darren

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I highly recommend this place when you visit San Francisco
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 25 mars 2024
Dear Darren, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to San Francisco so we can deliver an incredible Presidio Parkway Inn guest experience!Best Regards,Customer Care Team

8/10 Bien

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Conveniently located!
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 25 mars 2024
Dear Alex, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Presidio Parkway Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

6/10 Satisfaisant

Gloria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very helpful, the cleaning staff did an excellent job
Séjour de 1 nuit en mars 2024
Réponse de Presidio Parkway Inn Management le 22 mars 2024
Dear Gloria,Thank you for your glowing review! We're delighted to hear that our staff left a positive impression on your stay. Our team strives to provide exceptional service, and it's rewarding to know that their efforts were appreciated. We'll be sure to pass on your compliments to our cleaning staff for their excellent work. We look forward to welcoming you back for another memorable experience soon!Thank You,Presidio Parkway Inn Management