Façade de l’hébergement

Avis sur Hotel 1550

3.5 out of 5
Hotel 1550
1550 El Camino Real, San Bruno, CA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 553 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 324 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 68 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1000." "

8,8/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Claude

Séjour de 1 nuit en janvier 2024
Réponse de Tushar Pandya le 10 janv. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Elisabeth

Séjour de 1 nuit en août 2023
Réponse de Tushar Pandya le 14 août 2023
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

6/10 Satisfaisant

Simon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon service au front desk et hôtel propre et bien situé. Cependant quand nous sommes arrivés pour prendre le shuttle du matin pour l’aéroport nous avons été refusé par le chauffeur car il n’acceptait pas plus de 5 personnes car il devait prendre d’autres gens a d’autres hôtels. Nous avons été surpris et nous avons dû prendre un Uber rapidement. Pourtant nous avions indiqué au front desk que nous prenions le shuttle de 5h du matin. Cela nous a mis dans un état de stress avant notre vol. Nous étions plus d’une dizaine à attendre le shuttle donc nous n’étions pas les seules à perdre notre transport. Très déplaisant comme expérience et si ce n’était pas de l’expérience du shuttle j’aurais recommandé cet hôtel.
Séjour de 1 nuit en septembre 2022
Réponse de Tushar Pandya le 23 sept. 2022
Hello Simon,We are so sorry for the inconvenience cause to you for shuttle service. As said shuttle is catering to 4 hotels and day of your check out all hotel we sold out and to much of rush for 5am and 9am shuttle from all hotels, that's the reason shuttle guy was taking 5 -6 guest from each hotel.Though it was not your fault and you should not have suffered for the same. It was an extra cost to you for spending for UBER. Please note that I have refunded 20 as Uber charge to your credit card ending with VISA-2037 today and you should get credit in a day or two.Once again we apologies for the same

8/10 Bien

Sébastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022
Réponse de Tushar Pandya le 16 juil. 2022
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno. Best Regards,

8/10 Bien

Tirelli

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022
Réponse de Customer Care Team le 23 juin 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

8/10 Bien

Arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spacieux, propre mais bruyant
Chambre confortable et spacieuse. Bémol pour nous car chambre située juste à côté de la machine à glaçon qui fait du bruit toute la nuit et en plus chambre donnant sur la rue avec une insonorisation insuffisante.
Séjour de 2 nuits en mai 2022
Réponse de Tushar Pandya le 9 juin 2022
We are sorry for the incontinency, we are starting remodeling our hotel from July end and your suggestions will be addressed for sure.

10/10 Excellent

Dominic

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propreté et bons lits
Séjour de 1 nuit en mai 2022
Réponse de Tushar Pandya le 7 mai 2022
Amazing! Thank you for giving us a PERFECT rating. We look forward to hosting you again soon for another enriching stay on your next trip to San Bruno. Best Regards,

10/10 Excellent

Hugues

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pratique pour le départ vers l’aéroport
Séjour de 1 nuit en février 2022
Réponse de Tushar Pandya le 22 févr. 2022
Thank you for choosing to stay at Hotel 1550 - SFO Airport and rating your experience as positive. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area. Warm regards,

10/10 Excellent

Carole

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle chambre bons lits. La fan de la salle de bain faisait un bruit terrible autrement très bin rapporte qualité prix
Séjour de 1 nuit en novembre 2021
Réponse de Tushar Pandya le 20 nov. 2021
Thank you for choosing to stay at Hotel 1550 - SFO Airport and rating your experience as positive. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area. Warm regards,

10/10 Excellent

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was perfect for getting to SFO.
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 27 mai 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the price and the proximity to the airport. I was also looking for a breakfast and shuttle, and this hotel had it.
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 22 mai 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Julio

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel if you need to stay near SFO airport
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 21 mai 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

erin, FRESNO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 20 mai 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Everything was fine. Staff was friendly. Very clean. An older hotel that has been remodeled. Just a basic place with good rates to spend the night close to the airport.
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 19 mai 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 Excellent

Maria

Voyage en groupe
Great little hotel with a 0400 shuttle. Friendly staff. Would stay again.
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 19 mai 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Junichi, Asahiku Yokohama

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
スタッフが親切 周辺まで買い物に出かけましたが、治安が悪いとは思えない
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 19 mai 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 Bien

Yirui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 16 mai 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

4/10 Médiocre

Ramon

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
?
Séjour de 1 nuit en avril 2024
Réponse de Tushar Pandya le 10 mai 2024
Hello,we just got only 2 rating from you, look like something was not up to your expectation. I would appreciate if you will share the reasons so that we can work upon it and make sure that your future stay will be as per your expectation.

8/10 Bien

Joshua

Les points forts : Propreté et personnel et service
Decent hotel, nice room… a little squidgy around the edges, but overall comfortable! Staff was lovely.
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 7 mai 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 Excellent

Jin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Tushar Pandya le 7 mai 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Goetzfried

Les points forts : Infrastructures et conditions de l’hébergement
perfekt
Séjour de 1 nuit en avril 2024
Réponse de Tushar Pandya le 30 avr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

DOUGLAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful hotel
Séjour de 2 nuits en avril 2024
Réponse de Tushar Pandya le 26 avr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 Bien

Shaohui

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staffs, 24 hrs soft-drink provided for free, good location, free shuttle bus going to airport; a bit noisy at night as airplanes passing by.
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 24 avr. 2024
Dear guest, Thank you for taking the time to share your feedback with us! We're glad to hear that you found our staff friendly, enjoyed the complimentary soft drinks, and appreciated our convenient location and free shuttle service to the airport. We apologize for any noise disturbances caused by airplanes passing by at night. We understand how important a good night's rest is for our guests and we will look into ways to minimize the noise in the future to ensure a more peaceful stay for you and our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for staying with us at Hotel 1550 - SFO Airport!Warm regards,Guest Experience TeamHotel 1550

10/10 Excellent

jack, san jose

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to SFO.
Séjour de 1 nuit en avril 2024
Réponse de Tushar Pandya le 22 avr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Christopher

Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 8 mai 2024
Christopher - Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Warm regards,Guest Experience TeamHotel 1550

10/10 Excellent

Dara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although you can hear plane sounds it did not disrupt our sleep. Room clean, comfortable, quiet heating, nice TV, great towels. Refrigerator did not work. Lots of places to eat nearby or you can call to deliver. Wine and beer available in hotel. Nice breakfast.
Séjour de 1 nuit en avril 2024
Réponse de Tushar Pandya le 17 avr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Jeanliz

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very helpful and attentive. Rooms were clean and comfortable.
Séjour de 1 nuit en avril 2024
Réponse de Tushar Pandya le 4 avr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Tushar Pandya le 2 avr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Rashid

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast options, excellent service. Clean space, nice lighting, good direct tv show options.
Séjour de 1 nuit en mars 2024
Réponse de Tushar Pandya le 2 avr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Ju

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is some noise that can be heard in the room
Séjour de 1 nuit en mars 2024
Réponse de Tushar Pandya le 28 mars 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

2/10 Horrible

Jillian

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Called night receptionist at 0030 past midnight to ask if I could book the room via Expedia as I had missed my international flight and needed to sleep. He said yes he had availability but book after midnight, which I did. Took $48 Uber to hotel 0045 am and he refused to give me the room until checkin at 3 pm. I am a 70 yr old lady and they took my funds which was non refundable and expected me to return that afternoon. But he offered a” more expensive “ room immediately if I paid more money. PLEASE BEWARE AS THEY PULL STUNTS LIKE THIS AND STEAL YOUR MONEY. Expedia was a non refundable transaction. Remember, I called after midnight and asked to pay the overnight rate, but would only have the room till 11-12 noon. He said yes use Expedia and then left me high and dry at 1:30 in the morning. Shocking customer service.
Réponse de Tushar Pandya le 23 mars 2024
Hello Madam, I humbly request you to not to narrate wrong story. The fact is you called after midnight to check availability of room. My front desk person specifically told you that he has only 1 X suit room available and he quoted you the rate, then you said that you are getting better rate online and FD said that if you are getting better rate for said date then it's your wish. You arrived after midnight with wrong date booking (instead of 3/20 ,you booked online for 3/21) which was not our mistake though we offered you the help of charging the difference (regular room to suit) and give you the only suit room available. You did not agreed to it and was asking for refund, though it was non-refundable booking we refunded the charges and gave you the print proof of refund.

10/10 Excellent

Justin

Voyage en famille
Les points forts : Propreté et équipements
Good location and proximity to the airport
Séjour de 1 nuit en mars 2024
Réponse de Tushar Pandya le 20 mars 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property. After 7a there will be some outdoor noise from street traffic and trash pick ups.
Séjour de 1 nuit en mars 2024
Réponse de Tushar Pandya le 19 mars 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 Bien

Yves

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en mars 2024
Réponse de Tushar Pandya le 16 mars 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 Excellent

SEIKO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Tushar Pandya le 9 mars 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Silvina

Front desk helped me very well and the shuttle to the airport was very helpful
Séjour de 2 nuits en mars 2024
Réponse de Tushar Pandya le 5 mars 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 Bien

Muhammad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Tushar Pandya le 1 mars 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 Excellent

Jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Small hotel near airport with friendly staff
Nice hotel near airport. Smaller hotel but has a free shuttle. Staff are extremely friendly.
Séjour de 1 nuit en février 2024
Réponse de Tushar Pandya le 29 févr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

Angelo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect place for an early flight. Clean, comfortable and efficient.
Séjour de 1 nuit en février 2024
Réponse de Tushar Pandya le 29 févr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 Bien

Elsie, Toronto

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to airport
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 27 févr. 2024
Dear Elsie, Thank you so much for taking the time to rate your recent stay at Hotel 1550. We are pleased to know you had a positive overall experience at our airport hotel, and it's great to read that our proximity to SFO suited you. If there's anything specific you'd like to see more of, please don't hesitate to share it with us. Your complete satisfaction is our ultimate goal, and we'd love to exceed your expectations on a future visit. We look forward to welcoming you back soon and hope to deliver a 5-star experience during your next stay. Thank you for choosing us. Safe travels!Warm regards,Guest Experience TeamHotel 1550

10/10 Excellent

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice boutique style hotel. Staff was super friends and accommodating. Rooms were spacious and clean.
Séjour de 1 nuit en février 2024
Réponse de Tushar Pandya le 26 févr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

2/10 Horrible

Elise

Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Tushar Pandya le 25 févr. 2024
Hello,I noticed that you have given us rating 2, May I know what is the reason for the same? your input is valuable to us and we would like to take action and make sure that such inconvenience should not happens again to any of our guest. I would appreciate your detail input.

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Little noisy with the el Camino so close but nice hotel and nice staff
Réponse de Tushar Pandya le 25 févr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 Excellent

FERHAN, ASHBURN

Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 20 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Tushar Pandya le 22 févr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

6/10 Satisfaisant

Amy

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Tushar Pandya le 19 févr. 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 16 févr. 2024
Thank you for the 5 out of 5 rating, Matthew - it's greatly appreciated! We hope your stay was comfortable and you had easy access to everything you needed. We appreciate you choosing Hotel 1550 for your accommodation on this trip and look forward to welcoming you back soon for another positive experience. Enjoy your travels, and thank you for staying with us on this journey!Warm regards,Guest Experience TeamHotel 1550

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
직원들이 매우 친절하게 응대하였고, 공항까지 셔틀 버스를 운행하여 공항 이용 시 매우 편리하였습니다. 간단한 아침 간식도 제공되어 더욱 편리하였습니다.
Séjour de 1 nuit en février 2024
Réponse de Tushar Pandya le 14 févr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno

10/10 Excellent

Cecille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff and great location. Room was clean and it was a nice surprise to find not just a mini fridge but also a microwave.
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 13 févr. 2024
Dear Cecille, We are always pleased to receive feedback from our guests in relation to their stays at Hotel 1550, and we are delighted with your rating and comments - thank you very much. We are glad that you found the room clean and the staff friendly, and it's great to know that you appreciated our convenient location and the availability of a mini fridge and microwave in your room. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we can't wait to have you back soon so we can share another 5-star experience with you. Enjoy your travels, and thank you for choosing us!Warm regards,Guest Experience TeamHotel 1550