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Avis sur Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

2.5 out of 5
Best Western Inn & Suites San Diego – Zoo/SeaWorld Area
2485 Hotel Circle Place, San Diego, CA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 219 avis sur 515." "
Note des voyageurs de 8 (Bien), d’après 125 avis sur 515." "
Note des voyageurs de 6 (Satisfaisant), d’après 72 avis sur 515." "
Note des voyageurs de 4 (Médiocre), d’après 50 avis sur 515." "
Note des voyageurs de 2 (Horrible), d’après 49 avis sur 515." "

8,0/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Steeve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 31 juil. 2023
Dear Steeve,Thank you for taking the time to leave us a review. We are glad that you had a super stay. Please visit us again for another great stay. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

juleen lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was great and staff were very friendly and helpful. Near Old Towne.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Juleen,Our team enjoyed hosting you at Best Western San Diego Zoo/SeaWorld Inn & Suites. We aim to deliver excellent stays with our delicious breakfast and friendly hospitality, so we're glad we could make a terrific impression on you! Please join us again next time you visit San Diego for another great experience.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Ally

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was a little lumpy, but other than that we really enjoyed our stay. It was so close to the zoo, very quiet area (we were not facing the freeway, so I can’t speak for those rooms), and great breakfast options.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Ally,Thank you for your review. It was a pleasure having you as our guest recently, and we appreciate your kind words about our fabulous location so close to the zoo. Your feedback about the beds is gratefully received, as we understand the need for a restful night's sleep. Your comments will be shared with the team, as we are always looking to improve the guest experience. We look forward to welcoming you back soon at Best Western San Diego Zoo/SeaWorld Inn & Suites.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

2/10 Horrible

Lisa, Fontana

Voyage en famille, Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Parking was $24 and was a disaster upon arrival , elevator was out of service near lobby. We were exhausted and check in was horrible
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Lisa,The concerns you raise are important to us. Please accept our apologies for any inconvenience regarding the elevator maintenance. For your convenience, please know that our parking fee is noted online. Rest assured, we will do our best to ensure any opportunity for improvement is seized as we strive to create a positive experience for each guest. Should you be in the area again, we hope you'll consider giving us another opportunity to exceed your expectations.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

Diane

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

2/10 Horrible

Ahmed

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stayed at this hotel for two nights and would not recommend it. It was very noisy, and we were not able to get sleep at night. You can hear people talking in the adjacent room.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Ahmed,We know how important rest can be while traveling and aim to ensure our accommodations provide our guests with the perfect respite here in San Diego. However, it appears that noise from other guests impacted your stay. We are always available to address these concerns so we can make your visit more relaxing. Nonetheless, we hope you enjoyed your time in the city and will consider staying with us in the future. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

8/10 Bien

rikki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

donna, bakersfield

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel was alright. But the beds were horrible. Its lopsided its the most uncomfortable bed I have slept in, well more like laud in cause sleep was so hard when yiur trying not to fall off
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Donna,Thank you for providing your review. We regret to hear about your experience with the bed and understand how crucial a good night's sleep is to a pleasant stay. Your feedback is valuable to us and we are looking into the matter to ensure it is addressed promptly. We hope to have another opportunity to provide you with a more comfortable experience on your next visit.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

8/10 Bien

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was not the best.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Sandra,Thank you for your review. We regret your disappointment with our breakfast and will reflect on your comments with our team. Hopefully, you had an overall positive experience. We'd love to welcome you back soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Eduardo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tv remote did not work
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Eduardo, Thank you for being our guest and sharing your review. We're sorry to hear that you had issues with the remote in your room. Please know that our team is always happy to assist whenever a concern arises during your stay. Otherwise, we hope the rest of your visit was enjoyable. It would be a pleasure to welcome you back again soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

8/10 Bien

Jeffrey

Les points forts : Propreté et infrastructures et conditions de l’hébergement
People were friendly and it was pretty straight forward to get to our room. The only problem is we never received our crib even when at check in they told us it would be up in a couple minutes. We had a 3 day stay so the crib was pretty important. Other than that, it was good for the price and proximity to big places.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Jeffrey,Thank you for joining us during your time in San Diego. We're thrilled our fantastic location suited your needs well and that you found your stay well-priced. Your feedback will be shared with our team to ensure our high standards of hospitality are being met moving forward. It was truly a pleasure having you here, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Kristy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 4 mai 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Joselyn

Les points faibles : Personnel et service
Nada bueno
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 2 mai 2024
Dear Joselyn,We appreciate your review and would like to ask for more details on your stay so we can share your feedback with our teams. We seek to keep improving and earning repeat stays from our guests. Please let us know how we can help. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

8/10 Bien

Bernardo

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 4 mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was an awesome time.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Ronald,We always appreciate hearing from our guests, and we're glad you enjoyed your visit. Please come see us again soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

8/10 Bien

Sheila

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was perfect and close to Old Town, The Seaport, Fashion Valley Mall, Gas Lamp Quarters, Petco, the zoo and downtown San Diego. Staff was very friendly and very helpful.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Sheila,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites. It's fantastic that our desirable location near popular attractions was just what you were looking for! Please join us again for another great stay. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

8/10 Bien

Joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything good
Séjour de 3 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 29 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Julissa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El baño si se nos hizo un poco reducido. La habitación si olia un poco a humedad en cuanto entras . No deberian de cobrar por el estacionamiento y menos si se encuentran dentro del Hotel . Un 10 a la Chica de recepción porque nos dejo hacer check in antes de las 4:00 pm. Gracias!!
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Julissa,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites and sharing your valuable feedback. While we are happy you enjoyed our wonderful staff, we are sorry you had concerns with the room not meeting your expectations. Please understand that most full-service hotels charge for parking in this market, and we are competitively priced. We are constantly working to improve and hope to have the pleasure of welcoming you back and impressing you further.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Juan

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean and the staff was helpful and friendly.
Séjour de 2 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 23 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Guadalupe

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service et équipements
The property is very affordable and convenient. The rooms are not in the best condition. They have paint on the tables, old gum in the carpet, bed sheets with stains and old trash stuck between cabinets. The drains were about to get clogged, the water took forever to leave for both the toilets and the shower. Nonetheless, the staff was really friendly. I could not complain about the price. I got the room with the double bed and the bunk beds. Perfect for my two daughters, son, me, and my husband. They provide free buffet breakfast which is very rare nowadays. We used the pool and jacuzzi, my family had fun. Our stay was mainly to have somewhere to sleep while we visited theme parks.
Séjour de 2 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 23 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Esperanza

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
The staff was phenomenal. Netzer from security went above and beyond. As a group of single women visiting from out of state we felt so safe and he was so helpful. The manager was very kind and attentive. He made sure our stay was memorable and had everything we needed for a comfortable stay. The AC was freezing cold the way we like. The breakfast has plenty of options. The parking situation wasn't my favorite but that's just how San Diego parking goes. All in all for a quick trip it was a great stay for the price. We will be back
Séjour de 1 nuit en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 23 avr. 2024
It was our pleasure to provide you with phenomenal customer service. We're glad you enjoyed your visit, and we look forward to hosting you again at Best Western San Diego Zoo/SeaWorld Inn & Suites!

8/10 Bien

Vinod, FRANKLIN

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good except the unnecessary charges for parking. $25 per car per day.
Séjour de 2 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 23 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Krysta

Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Irene

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Staff is so rude
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Irene,Thank you for providing your review. Your feedback is valuable to us, and we are saddened to hear about your experience. It is always our intent to provide our guests with the service they deserve. This will be reviewed with our team and it is our hope you will give us another chance to show you how we have improved.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Checking in was easy and the lady was helpful. The dining area for breakfast is decent.
Séjour de 2 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 17 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beds are very nice our king size room Was good size. Only thing I suggest is there really isn’t anything in this area, you must get transported only one place to dine, but it’s an amazing steak house.
Séjour de 2 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 17 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Karaan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The view was nice
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Karaan,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites. It's great that you liked our stunning views, and we hope you had a lovely visit to San Diego. Please stay with us again next time you're in the area!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

6/10 Satisfaisant

Natalie

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Decent. The staff was super nice.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Natalie,Thank you for your recent stay, and we appreciate you sharing your comments. We're happy to hear you had a pleasant experience and that you welcomed the friendly service our team provided. We're grateful for your review and hope to exceed your expectations the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Bladimir

Séjour de 1 nuit en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 6 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ANDREA A

Séjour de 2 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 6 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We enjoyed the king size bed and the extra room with the bunk bed for our 12 YO daughter. Also, the breakfast was great! So many options and we enjoyed the downtime while eating.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Amanda,It was wonderful having you stay with us during your time in San Diego. We are delighted our comfortable accommodations suited your needs well and that you started your day off right with our delicious breakfast offerings. It was truly a pleasure having you as our guest, and we hope you return soon. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

6/10 Satisfaisant

Swetha

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 17 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Ivan

Séjour de 2 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 4 mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Yessica

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
As we arrived I was directed to park. I came with my large family of 6. Including one toddler. Large Chevy suburban. Paid for parking 24.99 Arrived to the covered parking lot I was directed to near the elevator. My suv did not fit well in the parking spots. I parked there regardless for 10min to unpack and unload my family and sleeping child. And I was willing to move my car to an outside parking place. I came back to a letter on my dashboard telling me to learn how to park. And I need to re learn how to read. Mind you it was 10min of unloading. Extremely disrespectful. Went to my room and the tv in the living room area did not work only the tv inside the room.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Yessica,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with parking and the TV. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Terry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was fine - convenient to the zoo.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Terry,Thank you for allowing Best Western San Diego Zoo/SeaWorld Inn & Suites to host your recent stay. We're happy to hear you had a pleasant experience and that you appreciated our convenient location, ideal for visiting the zoo. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

6/10 Satisfaisant

Jamie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The photos are misleading. We stayed in a suite with two double beds and a sofa sleeper, and barely had room to move. The breakfast offerings were lackluster, the parking lot was tight and difficult to navigate. The room itself was shabby and dated. The only highlight was the employees, who were incredibly kind and helpful. Will not return, and probably won’t stay at any Best Western property in the future.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 13 avr. 2024
Dear Jamie,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry you had some concerns with our accommodations and breakfast. Your comments are important to us and will be shared with the team to ensure we always offer our best. We are grateful for your time and wish you well as your travels continue.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

8/10 Bien

Carrie

Les points forts : Personnel et service
Les points faibles : Propreté
The young lady at the desk was very nice. However the breakfast was not the best. No hot water for the oatmeal, no fresh fruit, cold sausage, and out of spoons. Could hear a weird sound later to find out that it was the mini fridge. Walls thin and could hear everything. The bed was very noisy. Not good water pressure for the shower, hot water limited in the room.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 13 avr. 2024
Dear Carrie,Thank you so much for the review. We're pleased to hear you enjoyed our hospitality but are disappointed to hear the rest of your stay did not live up to your expectations. If there is anything less than perfect during your visit, please do not hesitate to let our front desk team know so immediate corrections can be made. It is important that you are returned to a relaxing stay. We will use your feedback to help us evolve as a destination and hope you will visit us again soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very easy checking in and out
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Michelle,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites! We're glad our check-in/out process went smoothly, and we look forward to your next visit.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

10/10 Excellent

Geraldine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
*
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Geraldine,It was a pleasure hosting you at Best Western San Diego Zoo/SeaWorld Inn & Suites! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

8/10 Bien

Rachel

Les points forts : Propreté, personnel et service, équipements
They had housekeeping every day, which was nic. Very close to all places I wanted to visit. I would have liked a restaurant close by as it was very expensive to have food delivered every day
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Rachel,Thank you for visiting Best Western San Diego Zoo/SeaWorld Inn & Suites. We are pleased you enjoyed our convenient housekeeping service and ideal location. It was a pleasure having you stay with us, and we look forward to seeing you again soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

4/10 Médiocre

Juan

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Suite was too small for family of 6. Not once did room service come in to take garbage bags out or clean room. Beds are very old and uncomfortable. Wouldn’t recommend. Front desk employees were nice and friendly.
Séjour de 2 nuits en avril 2024
Réponse de Andrew Cooper le 10 avr. 2024
Juan,Thank you for choosing to stay with us. I apologize for the inconveniences you experienced and your comments have been shared with the team. We are following up as to why your room was not serviced since we service every room, every day. The Front desk team was happy to hear your comments.We look forward to you giving us another opportunity the next time your travels bring you to San Diego.

8/10 Bien

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 17 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

GRECIA ESTEFANIA TORRES

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tarde una hora en la fila para poder hacer check-in
Séjour de 2 nuits en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 8 avr. 2024
I apologize you did not have a pleasant check-in experience.

10/10 Excellent

Angele

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was nice and clean.Room was very big and spacious.Quiet as well.
Séjour de 4 nuits en mars 2024
Réponse de With Thanks, Vebi Rexhepi le 7 avr. 2024
We apologize that the check-in was slow but happy you like the room.

10/10 Excellent

Ana karen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 3 nuits en mars 2024
Réponse de With Thanks, Vebi Rexhepi le 7 avr. 2024
We apologize that the check-in was slow but happy you like the room.

2/10 Horrible

Jay

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unfriendly staff. Unwilling to accommodate simple requests like more pillows.
Réponse de With Thanks, Vebi Rexhepi le 7 avr. 2024
I apologize you did not have a pleasant experience. Please provide a name if you can remember or the time request was called in so we can address appropriately.

8/10 Bien

Hector

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I liked how close we were to the things we wanted to do during our stay in San Diego.
Séjour de 3 nuits en mars 2024
Réponse de With Thanks, Vebi Rexhepi le 7 avr. 2024
We apologize that the check-in was slow but happy you like the room.

10/10 Excellent

Oscar Manuel Castanedo Riva

Séjour de 1 nuit en avril 2024
Réponse de With Thanks, Vebi Rexhepi le 27 avr. 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Jaquelin, Logan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The worst Best wester we have ever stayed!. The AC was not working, there was water coming in through the window and it was wetting the carpet. We ask if we can get another room and they were so rude and said that’s all they had take it or leave it. We ask for more pillows and towels never got them. Over all the worst experience we have ever had. Wouldn’t recommend to no one
Séjour de 3 nuits en mars 2024
Réponse de With Thanks, Vebi Rexhepi le 4 avr. 2024
Thank you for your feedback. We will be addressing your concerns.