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Avis sur Motel 6 Redlands, CA

2 out of 5
Motel 6 Redlands, CA
1120 W Colton Ave, Redlands, CA

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 295 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 166 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 123 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 110 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 306 avis sur 1000." "

6,0/10

Propreté

7,0/10

Personnel et service

5,8/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

2/10 Horrible

Anthony

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was about 15 homeless tent encampments on the property in the bushes. A lot of obvious drug trafficking. The rooms were disgusting. The door didn’t shut all the way or lock so I barely slept as my wife and daughter were with me on this trip. Best bet is to literally stay anywhere else.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Martha

Les points forts : Personnel et service
There was a spot of blood on the blanket
Séjour de 1 nuit en mai 2024

2/10 Horrible

Priscilla

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Old property not kept up
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Ann Christine, Ridgecrest

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hope they can provide some extra necessities
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 14 mai 2024
Hi Ann, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Horrible

Shawn

Gross all around
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 14 mai 2024
Hi Shawn, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Bien

Hector

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
There were areas like the light switches that have never been wiped down.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Hector,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Horrible

Anastacia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It’s extremely dirty and not in the best of areas but there is a good variety of food options available
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Anastacia,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Horrible

John

Séjour de 1 nuit en avril 2024

8/10 Bien

Kyra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was quite and relaxed I approve
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Charles,Thank you for positively rating your stay!Lilith#Team6

2/10 Horrible

Sandra, Surrey

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This motel is disgustingly dirty. I would not have stayed here if I had known the conditions. The staff and owners should be ashamed of the filth. The area is surrounded by garbage and it feels very unsafe. The bathtub has dirt rings, the edges of the floors have years of dirt collected. There are splashes of something on the wall an above the bed. There is lipstick on the light switch beside the bed. The chairs have spills on them. If I could add pictures to this review I would. Do not stay here.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Sandra,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Bien

WILFREDO

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Kerri R Ann

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was dirty,people live on the site.And have traffic all through the night,super noisy.The shower was so dirty asked front desk fo cleaner and rags to clean it,he brung them and said shower had been clean its just stained.I managed to clean some off the tub.It was nasty.The floors were gross,my feet were so dirty after walking barefoot on them.This was my first time staying at a Motel 6 that super ran down.At night place is Super sketchy.I did not feel safe,Or clean.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Kerri,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Horrible

Wayne

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Took 3 tries to get a decent room. First had no window lock, used towel, light didn’t work. Second room woman insisted was all they had because they were sold out. Lights didn’t work either. Walked past three empty rooms back to office. Lo and behold a guy comes out and gives me a king room that faced out unlike the first two rooms in a dingy hallway in the back. Pathetic
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Wayne, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

4/10 Médiocre

SusaN

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Regina

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 avr. 2024
Hi Regina, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Bien

Ruby

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 12 avr. 2024
Hi Ruby,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Kathy

Séjour de 2 nuits en mars 2024

4/10 Médiocre

Glenda

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
good coffee.. property needs to be condemned. Truly aweful at every level.. motel 6 is not what it once was. All dirty and run down badly. Too bad
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Médiocre

Nicole

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 4 avr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Kimberly

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Police were there upon checkin for person on property. Upstairs loud noises all night. Cold water for shower. Horrible. Felt unsafe. People loitering.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Maria

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 29 mars 2024
Hi Maria, We are glad you enjoyed your stay!Maz K.#Team6

4/10 Médiocre

Silvia

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
No hot water. Someone sleeping on pavement in front of lobby. Next door left dog outside to bark all night. Upstairs couple very loud Really who makes that much noise unless they have an audience.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Silvia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Giovanni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked everything there
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Giovanni,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Elena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
employees walk me thru everything with so much patience thank you guys
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi ElenaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Falamao

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Falamao,Thank you for the perfect rating!Lilith#Team6

6/10 Satisfaisant

Cody

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Older property nothing wrong with it just a bad smell I used a spray
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Cody, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Horrible

Martha

Voyage avec des animaux de compagnie
Dirty. sidewalk very corroded, in need of resurfacing. cockroach in my room! I checked out ummwdiately and she refunded my fee.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Martha, Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Horrible

Lexander

Séjour de 1 nuit en mars 2024

4/10 Médiocre

Debbie

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed and sheets were clean and so was the sink and toilet. The floors were dirty and the tub. The floor boards and doors were filthy. It appeared that people were living there. Many homeless people lurking around the hotel. The handicap rooms were not available and there were broken down cars parked in front of them. We have stayed at many Motel 6 motels and this one seemed to be the worse.
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Debbie, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Horrible

Mary Andrea

Voyage d’affaires
Place is dirty and staff rude. Notified staff that the door doesn’t lock from the outside and they didn’t offer any solution so when I had to leave for dinner I had to take all my belongings with me.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Mary, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6

10/10 Excellent

Cesar

Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 21 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Dale

Les points forts : Propreté
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 14 mars 2024
Hi Dale,Thank you for the perfect rating!Lilith#Team6

4/10 Médiocre

Rosa G

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 14 mars 2024
Hi Rosa, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Horrible

Evony

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disgusting
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Evony,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Horrible

Brian

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bed comforters were stained, toilet seat was repaired with duct tape, conversations and television from adjacent room were clearly heard.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 5 mars 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Aaja

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and staff is super friendly!
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 26 févr. 2024
Hi AajaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Brandon

Séjour de 1 nuit en février 2024

4/10 Médiocre

Ramon

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointing
Tv. Cable was not functioning all night When i walked in the restrrom i saw hair in the tub and shower wall.. Bed pillows and mattress are avarage not very comfortable..
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hi Ramon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Catherine

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is one of the most disgusting motels I have ever stayed at. It is dirty inside and out. Neither the TV nor the internet worked. Nearly everything in the room was in poor repair. The coffee in the lobby in the early morning was cold. The staff was surly.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hi Catherine,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Horrible

Kevin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t do it
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 22 févr. 2024
Hi Kevin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Martin

Voyage en famille
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 15 févr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

grant

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Convenient, front desk agents, white lady the smile and the bun, works nights very friendly
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 13 févr. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Nekia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Space and quiet
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 13 févr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

rachelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved it
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 13 févr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Marlon

Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 7 févr. 2024
Hi Marlon,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 Excellent

Cesar

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Cesar

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Ty

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Clogged shower drain. No fridge like other motel 6.
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 23 janv. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6